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Krystal Vallarta - All Inclusive

3.5 star property
On beach with 3 outdoor pools, near Cruise Ship Terminal

Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
Terrace/patio
On the beach
Exterior
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
The current price is NZ$333
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪11 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

Highlights

Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
Free bottled water
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Deep-soaking bath
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Krystal Vallarta - All Inclusive. Within steps you'll find Playa de Oro and Cruise Ship Terminal within a 15-minute stroll. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a poolside bar. .The buffet restaurant, Aquamarina, serves Regional cuisine. Lobby Bar is the property's own lobby lounge. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and waterslide. 11819 square feet (1098 square metres) of event facilities include 3 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Hotel Zone property include Malecon and Bay of Banderas.

What's nearby

  • Hotel Zone Beach - 10 min walk - 0.9 km
  • La Isla - 11 min walk - 1.0 km
  • Cruise Ship Terminal - 14 min walk - 1.2 km
  • International Convention Center - 5 min drive - 4.6 km
  • Malecon - 5 min drive - 4.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

On beach with 3 outdoor pools, near Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Krystal Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square metres) and includes conference space. The business-friendly Krystal Vallarta - All Inclusive also features pool umbrellas and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 4 dining venues
  • 11819 sq ft of conference space
  • 1098 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Spanish

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Canto del Sol Puerto Vallarta All Inclusive

  • Pool
  • All-inclusive
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 2,875 reviews
The price is NZ$347
includes taxes & fees
28 Apr - 29 Apr
Canto del Sol Puerto Vallarta All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • Cinque Terre
  • Kamakura
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Krystal Vallarta - All Inclusive?

Krystal Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on 10 Apr 2025 start from NZ$332.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta - All Inclusive?

Yep, Krystal Vallarta - All Inclusive has a self car park for MXN 50 per night. Onsite parking is limited.

Are there any beaches close to Krystal Vallarta - All Inclusive?

Yep, Krystal Vallarta - All Inclusive is a short 10-minute walk from Hotel Zone Beach.

Does Krystal Vallarta - All Inclusive have a pool?

Krystal Vallarta - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does Krystal Vallarta - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Krystal Vallarta - All Inclusive a romantic place to stay?

Beachfront dining and a lounge bar, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Krystal Vallarta - All Inclusive.

Are there hot tubs in the rooms at Krystal Vallarta - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Krystal Vallarta - All Inclusive?

No, Krystal Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta - All Inclusive?

No, only service animals are allowed.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 184 out of 704 reviews
Rating 8 - Good. 156 out of 704 reviews
Rating 6 - Okay. 145 out of 704 reviews
Rating 4 - Poor. 109 out of 704 reviews
Rating 2 - Terrible. 110 out of 704 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Patrica

Liked: Cleanliness, staff & service
Very disappointed in the food choices. Seemed to be the same thing every day Housekeeper removed (stole) my granddaughter’s Columbia bathing suit and a sleep sack from my daughter’s room combined value over $100. Very upsetting that the staff does this. Our maid was great! We were on a different floor
Stayed 11 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

LISA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I did not realize there were two Krystal Vallartas, both next door to each other. What I booked online appeared to be the Grand Krystal in Puerto Vallarta but when I checked in, I found this was not the case. This was disappointing as we booked under the impression we would have specific restaurants and rooms. One day our room was cleaned but no towels were left. We called 3 times and went to the lobby twice before we were able to get them ourselves. We chose to do an excursion one day and the company left a package for us at the front desk and the hotel did not notify us of this. It was not until I was home that I was made aware of this and have yet to reach anyone from the hotel to obtain my package. At check out, we were never asked about our stay or how are time at the resort was. I do not have plans to stay at this resort, nor any Krystal resort in the future.
Stayed 4 nights in Dec 2024

8/10 Good

Jason

Liked: Staff & service, room comfort
Romantic get away!
It was very nice, food and service was great, would definitely recommend it to anyone looking for an all inclusive stay.
View from beach
Catholic cathedral
Center of town
Stayed 5 nights in Dec 2024

10/10 Excellent

Angel

Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Stayed 4 nights in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

nazir, Richmond

Stayed 7 nights in Dec 2024

10/10 Excellent

Terra Starr

Stayed 7 nights in Nov 2024

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
The pool area was nice clean, beach area was beautiful. Service was really great! However, the place is under construction therefore the gym was not available which was not noted and was something we would have like to have available, also noisy due to the construction.
Stayed 6 nights in Dec 2024

4/10 Poor

Celina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Very limited and repetitive Food options. Advertised as Family-friendly including Playground and Child minding but the playground was torn down. Half the resort was under renovations with fully ongoing and noisy construction with no heads-up or warning of it online or on the website. Staff was friendly, houskeeping was very inconsistent (sometimes no towels, or proper cleaning) Wont be coming here again and wouldnt necessarily recommend.
Stayed 9 nights in Dec 2024

8/10 Good

Matthew James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, room comfort
Complained about no hot water and no o w did anyth
We never had any hot water for our shower - when we arrive, at night time or in the morning - mildly cold! There was no gym- and only had two buffets restaurants and snack bars! Way over priced for what we received! Disappointed to say the least !! Staff was courteous and kind the four pools were well maintained! The bar service was great - food was good! People friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los eventos que hacen en el hotel se me hizo una parte muuy interesante, Lo que no me gusto cuando llegamos al hotel no salio nadie a ayudar con las maletas
Stayed 2 nights in Nov 2024

2/10 Terrible

Iwona

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very poor quality food. Public areas very dirty. No hair dryer in room.Closet storage not for 5-7 days.No mirror in the room to check the look.Beach furniture sticky and never been cleaned.Not recommend this hotel and it’s not 4 star for sure. It’s more like motel to me and should not be advertised as all inclusive.Very disappointed with reviews which are not honest and not true.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy and friendly
Stayed 5 nights in Nov 2024

2/10 Terrible

Benjamin, riverside

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick over-nighter in PV
Only stayed one night otw to the airport to see some friends. Nice beach access and several pools. Food was as expected for a 3 star rated place. Very friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

MARIO

Disliked: Staff & service, property conditions & facilities, room comfort
Poot service
High rates, old facilities, no services around the pool and the beach. No respect for the pool guidelines.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!!!!
I WILL NEVER STAY AT THIS HOTEL AGAIN. IT WAS THE RUN DOWN THE PICTURE ARE NOT
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Travelled with group
Disliked: Amenities
TERRIBLE!! Nothing looked like in the pictures in Expedia. Property is very old and rundown. There is construction everywhere in the property. It was very hot in puerto Vallarta with extremely high humidity and the only functioning indoors restaurant had no air conditioning. Nothing in the gym worked. Food was mediocre at best. Tv in the room never worked and they never got it fixed. Ruined my vacation.
Stayed 8 nights in Oct 2024

2/10 Terrible

Latochia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024