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Krystal Vallarta

3.5 star property
Family fun on the beach, with 4 outdoor pools, near Cruise Ship Terminal

Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Deluxe Room, Mountain View | Balcony view
Terrace/patio
Poolside bar
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
The current price is NZ$206
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪4 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
  • Mountain view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Cable/satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

A family-friendly stay in Puerto Vallarta awaits you at Krystal Vallarta. Within a short 5-minute stroll, you'll find La Isla and Playa de Oro. Highlights at this beachfront hotel include 4 outdoor swimming pools, a restaurant and a beach bar. .For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Hotel Zone hotel include Cruise Ship Terminal and Malecon.

What's nearby

  • La Isla - 4 min walk - 0.4 km
  • Hotel Zone Beach - 6 min walk - 0.6 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • International Convention Center - 4 min drive - 4.2 km
  • Malecon - 4 min drive - 4.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 4 outdoor pools, near Cruise Ship Terminal
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness centre, a garden and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

4 restaurants, Regional cuisine

Krystal Vallarta - All Inclusive

  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
3.3 out of 5, 704 reviews
The price is NZ$333
includes taxes & fees
10 Apr - 11 Apr
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults and MXN 200 to 200 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Krystal Vallarta?

Krystal Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 10 Apr 2025 start from NZ$206.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta?

Yep, Krystal Vallarta has a self car park for MXN 50 per day.

Are there any beaches close to Krystal Vallarta?

Yep, Krystal Vallarta is a short 6-minute walk from Hotel Zone Beach. Fun beach activities include yoga.

Does Krystal Vallarta have a pool?

Krystal Vallarta has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Krystal Vallarta have a waterslide?

Yep, this property has a waterslide!

Is Krystal Vallarta family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Krystal Vallarta is a hit with families.

Does Krystal Vallarta serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Vallarta?

No, Krystal Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Krystal Vallarta?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta?

No, pets and service animals are not allowed.

Krystal Vallarta Reviews

Reviews

6.8
Rating 10 - Excellent. 288 out of 999 reviews
Rating 8 - Good. 236 out of 999 reviews
Rating 6 - Okay. 185 out of 999 reviews
Rating 4 - Poor. 147 out of 999 reviews
Rating 2 - Terrible. 143 out of 999 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first, I was hesitant to book at Krystal Vallarta because of some of the negative reviews, but I saw some great reviews also and I decided to trust on the great ones. I was not disappointed. I booked two rooms, one facing the mountains and the one I had facing the ocean, absolutely beautiful. The deluxe rooms that I got our brighter, maybe recently renovated or painted, but they were spacious and a lot livelier, compared to the other rooms that I happened to see. It’s a very big property with several buildings, it was a nice walk from my hotel building to the beach area. I definitely will recommend to my big group of friends who love to travel to Puerto Vallarta.
Stayed 2 nights in Jan 2025

8/10 Good

Brice

Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is dated. The rooms are ok. Water pressure and hot water were limited. The pictures are of an older building by the pool and beach. Hard to get chairs by pool or beach. No monitoring of people holding seats all day. We did not do the food package. Too many good restaurants in the area or downtown.
Stayed 6 nights in Dec 2024

4/10 Poor

DANIEL

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We brought cash for our vacation but hotel doesn’t want cash payments, only cards which is a big inconvenience for us
Stayed 10 nights in Dec 2024

6/10 Okay

Jacqueline

Liked: Property conditions & facilities
We found it quite boring with not much to do. The food was ok but very repetitive. Not enough beach chairs or areas for us to hang out at the beach. And most times we had to wait half hour to an hour to eat at the buffet
Stayed 5 nights in Dec 2024

2/10 Terrible

Maria Aurora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No response after a request of towels need.very old provided after all.dury curtains in the room.no housekeeping service provided. Only one restaurant open.long line to check in .construction workers every day interfere.
Stayed 6 nights in Dec 2024

2/10 Terrible

Gustavo, winder

Disliked: Cleanliness, staff & service, property conditions & facilities
unsafe,old.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Elide

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Kaylin Hannah

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I honestly felt uncomfortable in my room because there was a giant black mold spot in the bathroom and in hindsight should have asked to be moved. There was also a leak above the toilet that dripped on your head while it was in use. Overall the property is nice for the price. I enjoyed the live salsa music in the lobby in the evening and the staff was very friendly.
Stayed 1 night in Dec 2024

4/10 Poor

Alberto

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Cleaning lady started around 8:40 am working in the room beside us . You can hear everything, slamming doors, moving beds, ringing her loud phone, My room 2109 just divide it for a sliding door even worse , no respect for our sleeping. I even called reception to report the loud noises she was causing and they said nobody’s is supposed to work at that time and will check but didn’t do anything about it. Chairs on the balcony so dirty needs cleaning. Most of the TV channels doesn’t work specially kids channels. There’s a few options For dinning with walkable distance including Oxxo and Chedraui.
Stayed 1 night in Dec 2024

10/10 Excellent

AnayMiguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service loved it
Stayed 1 night in Dec 2024

4/10 Poor

Elias

Disliked: Cleanliness, property conditions & facilities
Food and Dirty
Stayed 8 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Areas are under construction but nothing too bad! Great service and great location
Stayed 1 night in Nov 2024

4/10 Poor

Liz, WHISTLER

Stayed 1 night in Nov 2024

6/10 Okay

Jessie Oystrek

Liked: Cleanliness, staff & service, property conditions & facilities
I only had breakfast and it was not great. Safe in room did not work. Called front desk they sent someone but he could not get his hand held device to open it either. Battery low on device not working…Received another call from desk asking if it was fixed. Not yet. Waited. No show. Had to leave taking so long… never a follow up with same.
Stayed 2 nights in Dec 2024

8/10 Good

christian

Travelled with family and small children
Liked: Cleanliness, staff & service
To much construction going on in the property which is noisy and can be heard from inside rooms. the pool is not in the best conditions but the staff is very nice and do make up for the inconveniences.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher, corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location. The hotel employees were very nice.
Stayed 5 nights in Nov 2024

8/10 Good

Darcie

Liked: Cleanliness, staff & service
Great stay but we did not do the all inclusive. Lots of restaurants in walking distance.
Stayed 6 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

4/10 Poor

Benjamin, riverside

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I believed that this place cand do much better, if they keep a Good maintenance_ in this areas, pool( cracks in it safety hasard) cucarachas in the room, no umbrellas in the beach_ etc, etc
Stayed 7 nights in Nov 2024