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Mar Sereno Hotel & Suites

3.0 star property
Beach fun in outdoor pool, near Playa Mismaloya

Photo gallery for Mar Sereno Hotel & Suites

Outdoor pool
Room
Aerial view
View from room
Balcony

Reviews

4.2 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
Puerto Vallarta
  • Boca de Tomatlan Trailhead
    ‪19 min walk‬
  • Colomitos Beach
    ‪1 min drive‬
  • Playa Mismaloya
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Kitchenette
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Microwave
  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Kitchenette
TV
Ceiling fan
Sofa bed
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Room

Quadruple Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Suite With Sea View

Room

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Puerto Vallarta

At Mar Sereno Hotel & Suites you'll be within a 20-minute walk of Boca de Tomatlan Trailhead and 2 km (1.2 mi) from Boca. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchenettes and balconies. .Each apartment features a TV, in-room childcare and a coffee/tea maker. A kitchenette, a microwave and a rainfall showerhead are also available. .This smoke-free aparthotel offers concierge services, a 24-hour front desk and limo/town car service. Added amenities include a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Puerto Vallarta aparthotel include Bay of Banderas and Los Arcos.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Colomitos Beach - 1 min drive
  • Los Arcos - 4 min drive
  • Playa Mismaloya - 8 min drive
  • Playa Gemelas - 9 min drive
  • Garza Blanca Beach - 15 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 58 min drive

Restaurants

  • ‪Playa Mismaloya - ‬4 min drive
  • ‪BocaDos STK - ‬7 min drive
  • ‪Noi - ‬8 min drive
  • ‪Hiroshi - ‬7 min drive
  • ‪Aquazul Beach Bar & Lounge - ‬8 min drive

About this property

Mar Sereno Hotel & Suites

Beach fun in outdoor pool, near Playa Mismaloya
Mar Sereno Hotel & Suites offers its guests an outdoor pool and a children's pool. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mar Sereno Hotel & Suites. The aparthotel can provide concierge services, limo/town car service, and wedding services. Self parking is free.

This 3-star Puerto Vallarta aparthotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 11 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Mar Sereno Hotel & Suites offers 30 air-conditioned accommodations, with a ceiling fan. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Microwave

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 30 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mar Sereno Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Mar Sereno Hotel & Suites?

Mar Sereno Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mar Sereno Hotel & Suites?

Yep, Mar Sereno Hotel & Suites has a free self car park.

Are there any beaches close to Mar Sereno Hotel & Suites?

The closest beach to Mar Sereno Hotel & Suites is Playa Mismaloya (2.9 km).

Does Mar Sereno Hotel & Suites have a pool?

Mar Sereno Hotel & Suites has an outdoor pool and a kids' pool.

Is Mar Sereno Hotel & Suites family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Mar Sereno Hotel & Suites is a hit with families.

Is there a free airport shuttle available at Mar Sereno Hotel & Suites?

No, Mar Sereno Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Mar Sereno Hotel & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mar Sereno Hotel & Suites?

No, pets and service animals are not allowed.

Mar Sereno Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 154 reviews
Rating 8 - Good. 17 out of 154 reviews
Rating 6 - Okay. 24 out of 154 reviews
Rating 4 - Poor. 18 out of 154 reviews
Rating 2 - Terrible. 83 out of 154 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

jason

Stayed 2 nights in Mar 2023

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Stayed 4 nights in Mar 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
This property is not open no water no beds its under construction
Stayed 1 night in Mar 2023

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbed by the staff
Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Stayed 1 night in Dec 2021

2/10 Terrible

Maria

Stayed 4 nights in Dec 2021

2/10 Terrible

Tolandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JERRY

Liked: Staff & service, room comfort
Hotel Rustico
I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Stayed 7 nights in Nov 2021

2/10 Terrible

Henry

Travelled with family
Disliked: Property conditions & facilities, room comfort
Under construction
Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention from the owner
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. That seem to be no problem. But if you’re going to rent rooms finish them.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful location. We saw whales every day from our balcony
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the view from the room, but the place is a mess, filthy never again
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está abandobado y no tiene recepcionista. No deberia estar funcionando y lo venden como que si
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Stayed 12 nights in Jan 2020

2/10 Terrible

Yolanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We only stayed there for 15 minutes. This hotel should be removed from your hotels list.
Stayed 1 night in Feb 2020

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sixties vibe in a modern setting.
First room smelled so bad that it was uninhabitable. Moved to the Jimi Hendrix Suite which was much better. This must have been an incredible hotel back in the 60's/70's which has been allowed to rot in situ. Staff were well-meaning and helped as much as possible. The tide pool was amazing, I can just imagine Jimi and Janis chilling in the hot tub.
Stayed 1 night in Feb 2020

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
The Hotel claimed not to have oir reservation on their computer when we arrived. The were sold lit and after driving 16 hours we had no room. Expedia did nothing to help us.
Stayed 2 nights in Jul 2019

2/10 Terrible

frances

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, but had nothing else
The view From the balcony was magnificent. My suite kitchen had a sink and one glass. The sink outside the bathroom leaked all night onto the tile floor. The bathroom drain smelled like sewer. I had to keep the door closed. There were very big piles of dirty laundry in the hallways, The wifi only worked in the lobby and parking lot. The staff were really nice. The hotel is far from Puerto Vallarta.
Stayed 6 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just really bad didn't have my room ready no staff just bad
Stayed 2 nights in Jan 2019