Melia Puerto Vallarta - All inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near La Isla

Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Bar (on property)
Aerial view
Premium Suite, 1 Bedroom, Ocean View
Sundeck

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
The current price is NZ$545
includes taxes & fees
7 May - 8 May

Explore the area

Map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Cruise Ship Terminal
    ‪4 min drive‬
  • La Isla
    ‪5 min drive‬
  • Malecon
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

Junior Suite, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
  • Ocean view
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Premium Suite, 1 Bedroom (Master)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Garden View (Junior)

Highlights

Balcony
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Melia Room, Ocean View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Ocean Front

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed

Melia Garden View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

Single Room Master With Garden View

  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Premium With Garden View

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

Room Standard With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Double Beds

Quadruple Suite Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Room -5 Guests- Standard With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Double Bunk Bed

Double Room Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Sofa Beds and 1 King Bed

Single Suite Junior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 2 Single Sofa Beds

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Single Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Melia Puerto Vallarta - All inclusive. You'll be 4.1 km (2.6 mi) from La Isla and 0.2 km (0.1 mi) from Bay of Banderas. Highlights at this beachfront property include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages and beachside massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Mosaico, serves international cuisine and is open for breakfast and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a steam room. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Marina Vallarta property include Malecon and Vallarta Adventures.

What's nearby

  • El Faro Lighthouse - 5 min walk - 0.5 km
  • International Convention Center - 10 min walk - 0.9 km
  • Cruise Ship Terminal - 4 min drive - 3.7 km
  • La Isla - 5 min drive - 4.5 km
  • Malecon - 8 min drive - 8.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬5 min walk
  • ‪La Barra Cerveceria - ‬5 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬5 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬6 min walk
  • ‪La Terrazza Di Roma - ‬4 min walk

About this property

Melia Puerto Vallarta - All inclusive

Family fun on the beach, with outdoor pool, near La Isla
Melia Puerto Vallarta - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Melia Puerto Vallarta - All inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

This Puerto Vallarta property is smoke free.

  • 324 guestrooms or units
  • 9 levels
  • 3 buildings
  • 4 dining venues
  • Conference rooms
  • 7061 sq ft of conference space
  • 656 sq. m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fish House
  • La Palapa
  • Mole & Tacos
  • Mosaico
  • Rosso Italian Home

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,061 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

What is the cancellation policy at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Puerto Vallarta - All inclusive?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Melia Puerto Vallarta - All inclusive on 7 May 2025 start from NZ$545.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Puerto Vallarta - All inclusive?

Yep, Melia Puerto Vallarta - All inclusive has a free self car park.

Are there any beaches close to Melia Puerto Vallarta - All inclusive?

The closest beach to Melia Puerto Vallarta - All inclusive is Nuevo Vallarta Beach (5.6 km).

Is there a spa on site at Melia Puerto Vallarta - All inclusive?

Yep, there is an onsite spa at Melia Puerto Vallarta - All inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Melia Puerto Vallarta - All inclusive have a pool?

Yep, and guests love it! Melia Puerto Vallarta - All inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Melia Puerto Vallarta - All inclusive?

Melia Puerto Vallarta - All inclusive features a full-service spa, a health club and an outdoor pool.

What makes Melia Puerto Vallarta - All inclusive a romantic place to stay?

Couples spa treatments and garden-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Puerto Vallarta - All inclusive.

Is Melia Puerto Vallarta - All inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Puerto Vallarta - All inclusive is a hit with families.

Is there a free airport shuttle available at Melia Puerto Vallarta - All inclusive?

No, Melia Puerto Vallarta - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Puerto Vallarta - All inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Puerto Vallarta - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Puerto Vallarta - All inclusive?

No, only service animals are allowed.

Is there a golf course on site at Melia Puerto Vallarta - All inclusive?

There is a golf course next to Melia Puerto Vallarta - All inclusive.

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1074 reviews
Rating 8 - Good. 322 out of 1074 reviews
Rating 6 - Okay. 132 out of 1074 reviews
Rating 4 - Poor. 58 out of 1074 reviews
Rating 2 - Terrible. 45 out of 1074 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yattender R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying at Melia Resort and Hotel. The hotel staff everywhere in the resort is amazing and very welcoming. Excellent and affordable place to stay.
Stayed 4 nights in Dec 2024

6/10 Okay

MARIAJOSE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was not bad, but buffett very limited and restaurant choices .
Stayed 5 nights in Dec 2024

6/10 Okay

Alison

Travelled with family
Disliked: Staff & service
This property is in a great location close to airport and marina. The marked beach area is relatively small and of course swimming in the ocean is at your own risk - no lifeguards. However part of it is marked with bouys so you might expect it relatively safe. There are very sharp rocks less than a meter below the waves - very easy to suffer cuts or worse injury. The pool is large but very shallow and not heated so was not great for those who actually want to swim - the pool water was still much colder than the ocean near the beach in early January.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

RAUL

Stayed 2 nights in Jan 2025

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the above that check
Stayed 8 nights in Dec 2024

10/10 Excellent

KENYALIZETTE

Liked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Brajesh, Fremont

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great staff. Limited food options for vegetarians, which can be very easily improved. Hire a menu consultant for Indian tourists. I loved the pasta counter. So don’t get enticed by it when you are booking. The shows and live music is awesome! The only thing I was disappointed about was ‘resort credit’. They gave $150 coupons and at the checkout after 6th day, I returned all of them. It doesn’t work in most likely use cases. This is the only reason I am holding back on 5 star rating.
Stayed 6 nights in Dec 2024

6/10 Okay

bobbi, fruita

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Israel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very unpleasant resort Bad food and quality of rooms
Stayed 6 nights in Dec 2024

10/10 Excellent

Carrie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing! For the price of this resort, if you wanted to you can go and enjoy the food on the marina. Close to the Walmart, marina, coffee shops. Art walk is on Thursdays but it is very busy! Your 5 minutes away from the airport which we found was a huge benefit. Food was okay. They have a cook making fresh food every evening if you don’t want anything from the buffet. The Fish House has amazing food! Mole and tacos is okay. Breakfast at Mole and Tacos is nice. For how busy the pool was, it was never dirty! The snack bar at the pool was good sometimes they had tacos. The service is phenomenal at this resort! The lobby bar is amazing, not one bartender struck out to me being better, they are all great! I recommend getting the Meliá app and using the amenities request link for different pillows and a duvet. The beds are not super comfortable. The rooms are clean and pretty standard. This resort is dated for sure but everything else made up for it. I would like to note that I would never stay at this resort without the premium bracelet because premium gives you a lot of perks and is totally worth the extra money. It is a family friendly resort but I never noticed it to be overflowing with kids. There is so much for families to do at the resort no one would be bored. There is live entertainment in the evenings which we never watched. The are pool tables, ping pong, kayaking, mini golf, games, volley balls to borrow, and much more!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ana, Los Angeles

Stayed 6 nights in Nov 2024

8/10 Good

Prince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well. But recommendations for vegetarian people to add more items for vegetarians as some people do not eat chicken, beef or pork.
Stayed 4 nights in Dec 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Property was small. Mini golfing should be updated. Entertainment should be updated. Cracks in the floor in ocean view room. on the 7th floor. Juan at the buffet is amazing service. Pool and ocean are clean and accessible. Service overall was great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Gita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here in Melia. Food is amazing, staff are nice and close to shopping malls.
Stayed 8 nights in Dec 2024

10/10 Excellent

soumen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place. We have really enjoyed our stay. Little bit dated but no complain what so ever. Roomes could use some upgrades but nothing major. Happy with the food and the huge property so well decorated with mature plants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Xinrui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is pretty nice from diverse food choices to entertainment equipment. Also a great destination for families with children as they can provide free daycare for children while parents can do SPA or have a drink. The staff in the resort are all friendly and welcoming. Definitely would come back in the future!
Stayed 4 nights in Dec 2024

8/10 Good

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an amazing stay. Property is not too big like the other resorts so it gives off a more intimate stay. All staff members were helpful and were always cheerful. Food on this property was not the best.
Stayed 4 nights in Dec 2024

10/10 Excellent

douglas danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service. Good food. We had premium package which is worth the upgrade. Room was nice ocean view.
Stayed 7 nights in Nov 2024

2/10 Terrible

Azim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to the hotel, we had to wait around 40 minutes to have our “VIP check-in” because those that book through expedia are treated as “VIP”, which is a BS because i could’ve checked in in the normal stand much faster. It really matters when you travel with small kids. The hotel sent me 2 messages prior to my arrival asking question what time we arrive approximately, to ensure they are ready for our arrival, which is another useless thing, because when we entered the room, it was dirty, there were remains of toothpaste on the sink from previous guests. Also there was only 1 towel while we were 2 adults and 2 kids. I called the reception to ask them to clean the room and bring more towels and the reception lady rudely responded that they only provide one towel and never sent cleaning staff. On the next day i found the guest services manager and complained about this and they quickly fixed everything with room being deep cleaned, however, damage was already done and 1 day gone. I have also left a formal complaint about the rude lady and the cleanliness of the room leaving the approximate call time and date. The room itself was pretty good, however, it is very old and bathroom is a disaster in terms of being clogged all the time and there are many cracks everywhere. AC worked perfect, but thermostat that controls is it junk, no matter what temp you set, it always cools as a one setting. The pool itself was dirty in my opinion because it was heavily congested.
Stayed 9 nights in Dec 2024

8/10 Good

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 12 nights in Dec 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got done spending our honey moon there and we had a wonderful time! Never left the hotel never felt the need to go anywhere else for anything. I would definitely recommend this place if you enjoy a wonderful beach and pool as well as friendly and knowledgeable staff that meat all your needs.
Stayed 5 nights in Dec 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Staff & service
We did not enjoy the food very much. The buffet was ok, but not great. There were only 2 restaurants and the wait time was very long and quality of food really disappointing. The staff tried their best. Kids club takes kids very young, which was a plus for us as it's not common. But it was very unimaginative besides activities, there was no open play at all if a child didn't participate in the scheduled activity
Stayed 6 nights in Nov 2024

10/10 Excellent

Shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive hotel is much more better than many 5 star hotels I stayed in around the world including Europe and North America. The staff in all parts of the hotel are amazingly helpful, friendly and professional. The location is very good in a modern, quiet,safe area with access to all parts of the city by public transportation . I used uber many times easily. The food had many varieties and every day was different. The entertainment programs are good . The restaurants are excellent. I appreciate Edgar Alberto who made a wonderful memorable romantic dinner for us at Mole &Tacos restaurant. Mélia Hotel will be my choice for my next trip.
Stayed 5 nights in Dec 2024

6/10 Okay

Catherine

Travelled with partner
Disliked: Property conditions & facilities
Food was ok and property dated. Rooms need major updating
Stayed 13 nights in Dec 2024