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Paradise Village Beach Resort and Spa

4.0 star property
On beach with 3 outdoor pools for sandy fun near Paradise Plaza Shopping Center

Photo gallery for Paradise Village Beach Resort and Spa

3 outdoor pools, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
2 bars/lounges, 2 beach bars
Lobby
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast available
  • All-inclusive
  • Bar
  • 24/7 front desk
  • Pool
The current price is NZ$400
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY, 63731
  • Paradise Plaza Shopping Center
    ‪1 min walk‬
  • Nuevo Vallarta Rivera Farmer's Market
    ‪8 min walk‬
  • Vallarta Adventures
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
2 bedrooms
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Private kitchen

Standard Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
2 bedrooms
  • 118 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Garden view

Standard Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Blackout curtains
Ceiling fan
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for 1-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for 2-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for 2-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment Superior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for 1-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Superior

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Wyndham Alltra Vallarta, All-Inclusive Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
3.7 out of 5, Good, (883)
The price is NZ$539
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Wyndham Alltra Vallarta, All-Inclusive Resort

About the area

Nuevo Vallarta

You'll be connected to a shopping centre at Paradise Village Beach Resort and Spa, and within a 30-minute stroll of Paradise Plaza Shopping Center and Vallarta Adventures. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Palenque Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Faro de Tulum Restaurant, is open for breakfast, lunch and dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and marina. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .With a stay at this 4-property class Nuevo Vallarta resort, you'll be 2.4 km (1.5 mi) from El Tigre Golf Club and 2.8 km (1.7 mi) from Nuevo Vallarta Beach.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Paradise Plaza Shopping Center - 1 min walk - 0.2 km
  • Vallarta Adventures - 3 min drive - 2.2 km
  • El Tigre Golf Club - 3 min drive - 2.5 km
  • Nayar Vidanta Golf - 3 min drive - 2.8 km
  • Nuevo Vallarta Beach - 7 min drive - 2.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Mariscos Tino's - la Laguna - ‬4 min drive

About this property

Paradise Village Beach Resort and Spa

On beach with 3 outdoor pools for sandy fun near Paradise Plaza Shopping Center
Some rates at Paradise Village Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Paradise Village Beach Resort and Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 4-star Nuevo Vallarta resort is smoke free.

  • 300 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Paradise Village Beach Resort and Spa offers 300 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star resort has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Nuevo Vallarta resort provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Palenque Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 399 for adults and MXN 199 for children
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Faro de Tulum Restaurant
  • Kabah Sushi Bar
  • Mayapan Restaurant
  • Snack Bar Kaybal - Pizzas
  • Snack Bar Kikil - Sushi

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Gym
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 January 2025 to 10 October 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 399 for adults and from MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Beach Village
Paradise Beach Village Resort
Paradise Village
Paradise Village Beach
Paradise Village Beach Nuevo Vallarta
Paradise Village Beach Resort
Paradise Village Beach Resort Nuevo Vallarta
Paradise Village Resort
Village Beach Resort
Village Paradise
Paradise Village Beach Hotel
Paradise Village Hotel Nuevo Vallarta
Paradise Village Nuevo Vallarta
Paradise Village Puerto Vallarta
Paradise Village Beach Resort Spa
Paradise Village Beach And Spa
Paradise Village Beach Resort and Spa Resort
Paradise Village Beach Resort and Spa Nuevo Vallarta
Paradise Village Beach Resort and Spa Resort Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradise Village Beach Resort and Spa?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Paradise Village Beach Resort and Spa on 13 Mar 2025 start from NZ$399.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradise Village Beach Resort and Spa?

Yep, Paradise Village Beach Resort and Spa has a free self car park.

Are there any beaches close to Paradise Village Beach Resort and Spa?

The closest beach to Paradise Village Beach Resort and Spa is Nuevo Vallarta Beach (0.2 km).

Is there a spa on site at Paradise Village Beach Resort and Spa?

Yep, Palenque Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Paradise Village Beach Resort and Spa have a pool?

Yep, and guests love it! Paradise Village Beach Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Paradise Village Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa features 2 beach bars, 3 outdoor pools and a full-service spa.

Is Paradise Village Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Paradise Village Beach Resort and Spa is a hit with families.

Does Paradise Village Beach Resort and Spa serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Paradise Village Beach Resort and Spa?

No, Paradise Village Beach Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Paradise Village Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Paradise Village Beach Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Paradise Village Beach Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Paradise Village Beach Resort and Spa?

There is a golf course next to Paradise Village Beach Resort and Spa.

Paradise Village Beach Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean beach area, so many palapas available, great food and drinks service at the beach. The staff is very friendly and helpful. My room was amazing, filled with light and had two balconies, one of them was enormous. What I did not like: the food quality and options need to improve, did not like the buffet this time, the taste was not great and very limited vegetarian options. Also the entertainment needs improvement.
Stayed 14 nights in Nov 2024

6/10 Okay

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is very nice and clean. The resort very well maintained and the staff are very friendly and can ask for better. The only problem was they were working o. My room next to me and hammering away for few hours and woke my entire family up. To add to the inconvenience they knoocked at my door wakimg me up again. I had to sleep at the pool area for the first 6 hours of my vacation.
Stayed 3 nights in Nov 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quier.
Stayed 14 nights in Nov 2024

4/10 Poor

Brittni

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location.
Stayed 5 nights in Nov 2024

4/10 Poor

Pinki FA

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Gerald

Stayed 5 nights in Oct 2024

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good and moderate priced hotel. Beds were old and very hard. Breakfast Food was good, other hotel restaurants not as good, weak drinks at happy hour. Hotel needs some updating and the big pool was under construction which was a bummer.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yesenia

Stayed 1 night in Oct 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Marisela

Stayed 9 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, perfect location and very nice facilities. Unfortunately the main pool was under maintenance but other than that our experience was wonderful
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie Ray, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing didnt like is WIFI was weak
Stayed 8 nights in Oct 2024

10/10 Excellent

ALBA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a perfect family stay
Stayed 3 nights in Oct 2024

8/10 Good

Jack, Phoenix

Stayed 7 nights in Sep 2024

4/10 Poor

Daphne

If you book through Expedia you will be given a standard room at the back of the hotel by the parking lot. No windows. I had to pay and additional fee to move over to the main buildings Ps. The food at this hotel was a 1 out of 10
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexandre, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and convenient place to stay. Clean rooms.Nice beach. Friendly staff. Very secure. Kids friendly. Highly recommend.
Stayed 5 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms were clean. Restaurant staff very attentive. Pool and Beach within distance. The first night we arrived pretty late due to car problems. I reserved 2 rooms which were for my in-laws and myself/husband. Checkin took a little long since they have to check in all guests. When I entered my room there were 2 men already asleep when I walked in which was quite the shock. Bellman took us back to the front desk and was given an upgrade due to incovenience. We get to elevator at the tower where we stayed in and it stopped working. Already annoyed and tired of having to walk back and forth and now the elevator not working. Mind you this elevator was out of service for our entire stay which was 4 days. Huge inconvenience for my in laws as they are elderly. I complained the 2nd night and were just apologetic. At check out front desk said I should have complained to a manager so that either they could have moved to ground floor or different tower. I explained that I let front desk know and not once did they give me that option or suggestion to do that. Not good. Not sure I would stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Larry Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Angela

Travelled with family
Property was clean but dated and antiquaited check-in/checkout systems. The food was good but everything shut down around 10pm.
Stayed 4 nights in Sep 2024

4/10 Poor

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Very confusing for all inclusive. Limited where you were allowed to eat as part of the package as well as for drinks. Gym is not included as you had to pay for each visit. Confusing directions from staff on how to get a chair for the beach. Was also charged $8000 mxp for incidentals which has yet to be refunded.
Stayed 3 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Amenities, property conditions & facilities
Keep up the good work
Stayed 7 nights in Sep 2024