Hotel Riu Vallarta - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 4 outdoor pools

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
4 outdoor pools, pool umbrellas
5 bars/lounges, swim-up bar, poolside bar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Spa

Explore the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Playa Bucerías
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Minibar
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Hotel Riu Vallarta - All Inclusive. Within a 10-minute stroll you'll find Bay of Banderas and Nuevo Vallarta Beach within a 30-minute walk. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Renova Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The buffet restaurant, Don Rafael, is open for breakfast, lunch and dinner. La Boheme is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Nuevo Vallarta property include Vallarta Adventures and Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 km
  • Vallarta Adventures - 7 min drive - 6.1 km
  • Nayar Vidanta Golf - 8 min drive - 6.7 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 6.7 km
  • Playa Bucerías - 12 min drive - 5.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 1 building
  • 678 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Vallarta - All Inclusive?

Yep, Hotel Riu Vallarta - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Vallarta - All Inclusive?

The closest beach to Hotel Riu Vallarta - All Inclusive is Playa Bucerías (3.3 km).

Is there a spa on site at Hotel Riu Vallarta - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and hot stone massages.

Does Hotel Riu Vallarta - All Inclusive have a pool?

Yep, and guests recommend it! Hotel Riu Vallarta - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Vallarta - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Vallarta - All Inclusive.

Is Hotel Riu Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hotel Riu Vallarta - All Inclusive is a hit with families.

Does Hotel Riu Vallarta - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Vallarta - All Inclusive?

No, Hotel Riu Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Vallarta - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Vallarta - All Inclusive?

No, pets are not allowed.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1471 out of 2819 reviews
Rating 8 - Good. 748 out of 2819 reviews
Rating 6 - Okay. 351 out of 2819 reviews
Rating 4 - Poor. 128 out of 2819 reviews
Rating 2 - Terrible. 121 out of 2819 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

SAMER

Stayed 5 nights in Dec 2024

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort. Great vacation.
Probably one of the nicer hotels in Puerto Vallarta. Beautifully remodeled. One thing that i would get rid of is the horses on the beach. They smelled horrible. And I am highly allergic to them. Even when they weren't there you could still smell the stench from where they parked them. Also, they should make the dinner options with reservations. That was incredibly frustrating. We would go to the restaurant and there would be availability but once you went to shower and change and come back down there was no availability. And they wouldn't put my name down. Very frustrating. My husband and son loved the parasailing right there. Great trip. Great service. Pretty decent food as well. It was an amazing vacation
Stayed 6 nights in Dec 2024

6/10 Okay

Aravind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Alen

Stayed 4 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Me encantó la experiencia y no tuve problemas con la reservación
Stayed 6 nights in Dec 2024

8/10 Good

Shriharran

Liked: Cleanliness, staff & service, property conditions & facilities
Good family friendly property. More food choices for Veg and chicken only (no red meat) eaters would have been better
Stayed 4 nights in Dec 2024

4/10 Poor

Christina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk was not helpful. Food was not good. Bartenders and wait staff were slow (except in steakhouse and Italian restaurants). Entertainment was way too load with no way to get away from it. When asked if there were quieter rooms, we were told ours was the quietest (which couldn’t possibly be true as there are rooms facing away from the main square. The beach was filthy with cigarette butts everywhere. It was the first time we couldn’t wait to go home. Definitely not what we have come to expect from Riu. I will say, however that the bed was very comfortable and our experiences at the Italian restaurant and the steak house were excellent.
Stayed 9 nights in Dec 2024

10/10 Excellent

Josefina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly norma was really nice and helpful in the buffet awesome person. Really looking forward to coming back to enjoy this place
Stayed 5 nights in Dec 2024

6/10 Okay

Anurag

Travelled with family and small children
Liked: Staff & service, amenities
Everything else aside. The food was a big problem, everyday its the same menu (even though there's variety). We stayed there for 6 days and got bored of the food after 3 days and were looking for options. All the restaurants had the same Menu as well everyday so no options for folks to eat anywhere else. Very limited options for vegetarians as well. For a premium resort the mgmt should work on making the ala carte restaurants to provide different flavor and not follow the buffet (same menu everyday) routine which becomes very monotonous.
Stayed 5 nights in Dec 2024

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Ana R

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
First are safe box was broke we have to wait in the room to someone can fix, we ask for toilet paper and they said was so busy and can take up to one or two hours, cross are room people was screaming in the middle of the night making so much noise, I don't recommended. Food was ok
Stayed 3 nights in Dec 2024

6/10 Okay

Venkatesh

Stayed 5 nights in Dec 2024

10/10 Excellent

Oladepo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the thought put into the daily entertainment activities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, wish they did reservations for the steak house instead of having people line up then say we fully booked.
Stayed 4 nights in Dec 2024

8/10 Good

Diana

Travelled with family
Liked: Amenities
Hotel was very nice and clean. The staff for the most part were nice there was one person that work in the 24hr sport room she wasn’t very friendly. Otherwise it was a great hotel!
Stayed 3 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all inclusive. Watered down liquor, but that’s to be expected. Cleaning staff is incredibly on top of things, however it wasn’t quit as pristine as I would have expected. Overall very good experience, would visit again
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place. Very clean
Stayed 5 nights in Dec 2024

4/10 Poor

Deepak

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This is my second visit to Riu and basing on how the buffet and food choices have gone down in options and quality. Dessert especially is very lacking.
Stayed 4 nights in Dec 2024

6/10 Okay

Kshitiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have mixed feelings about this resort, which is why the 3-star rating. We were with a group of friends and had an amazing vacation over Christmas 2024. This resort itself is okay. Nice, well kept, and they do a great job keeping rooms, pools, common areas and especially washrooms clean. They are also very responsive when one reports messes. The Activities team did a great job keeping guests engaged with yoga, foam pool parties, and so on. It was a lot of fun. The staff are courteous and the bartenders will mix drinks well for you. The infinity pool with mezcal bar was crowded, but our favorite place to hangout after other activities. Also, big plus that lounge chairs by the pool or by the beach are always available! They have a lot, and one doesnt have to scramble early in the morning to find a place. Our kids also enjoyed a lot in the pools, beach and the 24hr sports bar. Riu Jalisco is also walkable from this resort and we went there to the disc; and that was a lot of fun. (However, on our second visit to the disc, there was no one there and there was a strong odor of vomit - so some guests seem to have partied a little too much). There is lively daily shows and music performances in the evenings/night with dancing that livens up the atmosphere. Overall, guests are going to have an amazing time with their loved ones. So why 3 stars then? The food. I’ll put a caveat here and say that while the food did not sit too well with us, I can see that some other groups who have a
Stayed 5 nights in Dec 2024

2/10 Terrible

Ron, Lake Forest

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No life guard at the beach. The food at the steak house is lousy and too salty. No table or a small desk in the room. The front staff is lacking common courtesy. We stayed here 12 years ago and back then it was excellent. The pool hours are too short.The beds are very small. Very disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were the only issue. You can’t make reservations, which is fine, but if you don’t show up within the first hour of them opening to get on the wait list, you won’t be eating. With that being said, it was the week of Christmas so maybe it’s not normally this way.
Stayed 6 nights in Dec 2024

6/10 Okay

Amit, Bothell

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
This was a beautiful and clean resort with incredible pools, beachfront, incredible service and really friendly people
Stayed 5 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No reservations for restaurants but first come first served
Stayed 3 nights in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Lugar bien pero muy mala atención.
El hotel esta solo bien, la comida, los cuartos normales y habría estado bien todo si no fuera por el servicio y la limpieza del buffet. Durante el buffet la comida esta bien pero todo al rededor de la comida lo que se cae no limpian y no se ve agradable. Hay muchos moscos en algunas areas y terminamos con las piernas muy irritadas. La atención de la gente que trabaja en el hotel es buena solo en la recepción, pedimos cosas a la habitación y teníamos que llamar varias veces porque suben lo que quieren y no lo que pides, me subieron la cuna para mi bebe y literal la persona molesta me la lanzo a medio cuarto, durante el desayuno una mesera muy grosera igual aventando los cafes y cosas teniendo a mi bebe conmigo. Durante la noche de Navidad a medio día cerraron el buffet y si preguntabas donde estaban sirviendo la comida las 4 personas a las que preguntamos muy mala actitud, groseras y no sabían nada. Fuimos una semana y nos hemos quedado siempre en la cadera RIU cuando viajamos porque tienen buen servicio y esta vez termine muy decepcionada de eso.
Stayed 6 nights in Dec 2024