Hotel Riu Vallarta - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 4 outdoor pools

Photo gallery for Hotel Riu Vallarta - All Inclusive

On the beach, sun-loungers, beach towels, beach massages
On the beach, sun-loungers, beach towels, beach massages
Aerial view
4 outdoor pools, pool umbrellas
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Flamingos Golf Club
    ‪4 min drive‬
  • Playa Bucerías
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

Double Room (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Double Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Double Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • 30 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Hotel Riu Vallarta - All Inclusive. Within a 10-minute stroll you'll find Bay of Banderas and Nuevo Vallarta Beach within a 30-minute walk. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Renova Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The buffet restaurant, Don Rafael, is open for breakfast, lunch and dinner. La Boheme is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Nuevo Vallarta property include Vallarta Adventures and Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 km
  • Vallarta Adventures - 7 min drive - 6.1 km
  • Nayar Vidanta Golf - 8 min drive - 6.7 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 6.7 km
  • Playa Bucerías - 12 min drive - 5.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 24 min drive

Restaurants

  • ‪Don Rafael - ‬7 min walk
  • ‪La Botana - ‬7 min walk
  • ‪Riu Palace Piano Bar - ‬14 min walk
  • ‪Kulinarium - ‬8 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 1 building
  • 678 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Rafael
  • Il Gusto
  • Kulinarium
  • La Boheme
  • Nirvana

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu
Riu Vallarta All Inclusive All-inclusive property
Riu Vallarta
Riu Vallarta All Inclusive
Vallarta Riu
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Riu Vallarta All Inclusive
Hotel Riu Vallarta - All Inclusive Nuevo Vallarta
Hotel Riu Vallarta - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Vallarta - All Inclusive?

Yep, Hotel Riu Vallarta - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Vallarta - All Inclusive?

The closest beach to Hotel Riu Vallarta - All Inclusive is Playa Bucerías (3.3 km).

Is there a spa on site at Hotel Riu Vallarta - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and beachside massages.

Does Hotel Riu Vallarta - All Inclusive have a pool?

Yep, and guests recommend it! Hotel Riu Vallarta - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Vallarta - All Inclusive?

Hotel Riu Vallarta - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Vallarta - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Vallarta - All Inclusive.

Is Hotel Riu Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and free supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Hotel Riu Vallarta - All Inclusive is a hit with families.

Does Hotel Riu Vallarta - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Vallarta - All Inclusive?

No, Hotel Riu Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Vallarta - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Vallarta - All Inclusive?

No, pets are not allowed.

Hotel Riu Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1470 out of 2809 reviews
Rating 8 - Good. 739 out of 2809 reviews
Rating 6 - Okay. 354 out of 2809 reviews
Rating 4 - Poor. 125 out of 2809 reviews
Rating 2 - Terrible. 121 out of 2809 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to return again.
Stayed 6 nights in Nov 2024

8/10 Good

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Reza

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Laura Del Refugio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was excellent the property, cleanness, Dining options is excellent. But receptionist at front are rude. They need to learn to make eye contact and be friendly. The other staff is excellent
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
This was our families first time staying at a Riu, and we had a wonderful time! Our 10 and 12 year old boys had a blast playing volleyball and met some really great friends! Our favorite restaurant was the general buffet, the specialty restaurants could use a little help. Other than that, The only real downside was that it was advertised that we would receive resort credits, but really they are coupons towards services. Not a true resort credit as we have experience at other resorts.
Stayed 7 nights in Nov 2024

8/10 Good

Saeid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. But the quality of food isn't that good. However i overall it is good
Stayed 7 nights in Nov 2024

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Amber

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Very clean and very nice people . We had lots of fun and ate & drank lots! Look forward to coming back with the family soon!
Stayed 5 nights in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property as part of a last-minute change to our travel destination due to inclement weather in our original destination. The property was great. The room was well-appointed and clean.
Stayed 5 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Grounds were amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, muy completo!
Es la segunda vez que vamos, RIU es garantia, multiples alimentos, amenidades, Shows, entretenimiento. Nos gusto, solo que el area de RIU Land, la alberca sigue estando muy fria para los niños, creo que es un punto a mejorar, ya que la alberca que esta saliendo del area de RIULAND, esa si esta tibia (deliciosa)
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheina

Stayed 3 nights in Nov 2024

6/10 Okay

Amitava

Travelled with family, Travelled with group
Liked: Cleanliness
The overall service in the beach and common area is not good. We have to ask repeated time for food or drinks: as an all inclusive resort the expectation is high from us as we compared with Cancun. Please improve the service.
Stayed 5 nights in Nov 2024

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

PHUONG UYEN

Stayed 5 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el servicio al cliente! Excelente personal
Stayed 4 nights in Nov 2024

8/10 Good

Michael David

Liked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Lilianna

Stayed 6 nights in Oct 2024

10/10 Excellent

Ann Katherine

Stayed 6 nights in Nov 2024

2/10 Terrible

jayesh

Disliked: Cleanliness, staff & service
Our reservation was messed up. Our 17 year old was considered as infant and we had to pay extra at the resort. Poor experience to begin the vacation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is amazing. The staff is courteous, the rooms are clean and well maintained, and the overall service is great. The easy access to the beach and the great dining options are a big plus. You do have to make it to the restaurants early for seating but if you don’t make it, the buffet is always a great option.
Stayed 4 nights in Nov 2024

8/10 Good

Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and centrally located to visit areas north and south of Puerto Vallarta
Stayed 4 nights in Nov 2024