Sheraton Buganvilias Puerto Vallarta

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Sheraton Buganvilias Puerto Vallarta

2 outdoor pools, pool umbrellas, pool loungers
Hot tub, body treatments, aromatherapy, hot stone massages
Meeting facility
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Hot tub, body treatments, aromatherapy, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Parking included
The current price is NZ$413
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Place, Playa Las Glorias
    ‪3 min walk‬
  • Place, Camarones Beach
    ‪10 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

Deluxe Room, 1 King Bed, Garden View (Terrace)

8.0 out of 10
Very good
(20 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View (Terrace)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Terrace)

8.4 out of 10
Very good
(42 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View (Terrace)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Select Comfort bed
Premium bedding
Blackout curtains
Hydromassage showerhead
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Select Comfort bed
Premium bedding
Blackout curtains
Hydromassage showerhead
  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View (Ground Floor)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View (Ground Floor)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Select Comfort bed
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto Vallarta

Sheraton Buganvilias Puerto Vallarta places you in the centre of Puerto Vallarta, connected to the convention centre and within a short 5-minute stroll of Galeria Flores and Playa Las Glorias. Highlights at this luxury resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The family restaurant, La Villita, is open for breakfast, lunch and dinner. Gastro Bar Embarcadero is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. Plus you'll find a gym, a hot tub and a sauna. Buffet breakfast is available daily between 11 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Hotel Zone resort, you'll be 1.7 km (1.1 mi) from Malecon and 4.1 km (2.6 mi) from Cruise Ship Terminal.

What's nearby

  • Playa Las Glorias - 3 min walk - 0.3 km
  • Uno - 7 min walk - 0.6 km
  • Camarones Beach - 10 min walk - 0.9 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Malecon - 2 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Villita - ‬1 min walk
  • ‪Sheraton Lobby Bar - ‬1 min walk
  • ‪punta sal - ‬1 min walk
  • ‪Embarcadero Gastro-Bar - ‬1 min walk
  • ‪El Patron - ‬3 min walk

About this property

Sheraton Buganvilias Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools
Some rates at Sheraton Buganvilias Puerto Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Buganvilias Puerto Vallarta , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

  • 473 guestrooms or units
  • 13 levels
  • 6 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 1980
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Sheraton Buganvilias Puerto Vallarta offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Alfresco Trattoria
  • Gastro Bar Embarcadero
  • La Villita
  • Las Gaviotas
  • Pescatore

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 463 for adults and from MXN 463 for children
  • Fee for in-room wireless Internet: MXN 105 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 800 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Sheraton Buganvilias Puerto Vallarta ?

Sheraton Buganvilias Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Buganvilias Puerto Vallarta ?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Buganvilias Puerto Vallarta on 19 Dec 2025 start from NZ$412.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Buganvilias Puerto Vallarta ?

Yep, Sheraton Buganvilias Puerto Vallarta has a free self car park and free valet parking.

Are there any beaches close to Sheraton Buganvilias Puerto Vallarta ?

Yep, Sheraton Buganvilias Puerto Vallarta is a short 5-minute walk from Playa Las Glorias.

Is there a spa on site at Sheraton Buganvilias Puerto Vallarta ?

Yep, there is an onsite spa at Sheraton Buganvilias Puerto Vallarta . You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Sheraton Buganvilias Puerto Vallarta have a pool?

Yep, and guests love it! Sheraton Buganvilias Puerto Vallarta has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Buganvilias Puerto Vallarta ?

Sheraton Buganvilias Puerto Vallarta features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with hydromassage showerheads, Select Comfort beds and premium bedding.

What makes Sheraton Buganvilias Puerto Vallarta a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Buganvilias Puerto Vallarta .

Is Sheraton Buganvilias Puerto Vallarta family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sheraton Buganvilias Puerto Vallarta is a hit with families.

Does Sheraton Buganvilias Puerto Vallarta serve breakfast?

Sure does, buffet brekkie is served daily from 11 AM to 1:00 PM.

Is there a free airport shuttle available at Sheraton Buganvilias Puerto Vallarta ?

No, Sheraton Buganvilias Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Buganvilias Puerto Vallarta ?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Buganvilias Puerto Vallarta ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Buganvilias Puerto Vallarta ?

Dogs are welcome at Sheraton Buganvilias Puerto Vallarta , with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Sheraton Buganvilias Puerto Vallarta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1010 reviews
Rating 8 - Good. 250 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 53 out of 1010 reviews
Rating 2 - Terrible. 54 out of 1010 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rosa Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza y cuartos grandes y cómodos, lo único es que la playa no puede ser usada debido a los erizos y posibles cocodrilos en temporada de lluvia por lo cual es peligroso entrar
Stayed 3 nights in Sep 2025

8/10 Good

justin

Stayed 5 nights in Sep 2025

10/10 Excellent

Daneda

Stayed 4 nights in Aug 2025

8/10 Good

Maria Ruth, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The telephone in the room was not charged when I needed to call to have someone pick up the luggage. Also, I had to wiggle the door handle to get it to open. Otherwise the door will not catch whatever it is that makes it open and in the meantime you are standing in the heat. There’s no free WiFi. The beach view is obstructed by some cabanas but you can see it from the side where you exit to the beach. The grounds are covered with plants and palm trees it was beautiful.
Stayed 4 nights in Sep 2025

6/10 Okay

Agustin, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Excellent location, close to downtown - Nice hotel, in good shape, attention to the detail - Modern room with a nice private terrace… Maybe missing a table and two chairs - Good ocean view - Excellent service, all very friendly - We enjoyed the Noche Mexicana, excellent mariachi music - Breakfast buffet is acceptable…I liked Sunday’s brunch seafood Cons: - We stayed at the third floor and it was very disappointing to hear loud music at night (two out of three nights). - Our flight was at 7 PM, therefore we should be around 5PM at the airport. Since the checkout time is at noon, I needed to pay $64 USD to stay until 4:30PM!!!!. It is important to mention that the hotel was half-empty...
Stayed 3 nights in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Gopakumar

Stayed 5 nights in Aug 2025

6/10 Okay

Ilse

Stayed 2 nights in Aug 2025

6/10 Okay

Chayra

Stayed 4 nights in Jul 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Very nice ambiance and very confortable. Food is fine and easy to go round town. Little overprice but is ok. Very nice building, pools and bars within the hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 4 nights in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Keqiong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sergio G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvia, Los Angeles

Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all so wonderful! Highly recommend getting a drink at the Embarcadero bar!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose Luis Anaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people clean and beautiful
Stayed 4 nights in Aug 2025

4/10 Poor

Raquel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I was recommended the Gaviotas Restaurant per one of the employees as a 2 Michelin Star and the food was not even fresh. Same with the rest of the outlets, food was not good. There was a cockrach in the room. The magnifier mirror was broken.
Stayed 5 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great food options and the beds are super comfortable. (They also have rolled up beds upon request)
Room view
Beach
Room view
Stayed 2 nights in Jul 2025

10/10 Excellent

HUAN

Stayed 5 nights in Aug 2025

10/10 Excellent

Luis Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2025

4/10 Poor

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was great, but everything else was disappointing. The hotel’s location was good, with plenty of things to do nearby. However, I didn’t get the room I booked. I reserved a two-bed room with a garden view but ended up with a one-bed room overlooking a roof. On top of that, we were pressured into attending a timeshare presentation. We sat through the entire thing, only to find out we wouldn’t be receiving the gift they promised. It was an awkward breakfast with the assigned representative, and we felt so rushed that we couldn’t even enjoy the meal. Save yourself the time! Don’t bother, because they lie and you won’t get what was promised. The staff wasn’t friendly either. Almost everyone we interacted with seemed annoyed, especially the front desk and the ladies at the lobby bar. Lastly, the pool was unbearably hot. I understand the weather was warm, but it genuinely felt like the heater was on. Overall: Great location, but between the room mix-up, pushy timeshare sales, unfriendly staff, and the overly warm pool, I wouldn’t recommend staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super friendly staff. Allowed early check-in. Heated swimming pool was too hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristina

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025