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Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Exterior
Premium Suite | Beach/ocean view
Exterior
One Bedroom Ste Ocean Front - 372 Sq ft
Deluxe Premium | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is NZ$471
includes taxes & fees
4 May - 5 May

Explore the area

Map
Diego Rivera 121, Zona Hotelera Las Glorias, Puerto Vallarta, 48330
  • La Isla
    ‪19 min walk‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
HDTV
Pillow menu
Blackout curtains
Premium bedding
  • Ocean view
  • 84.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Sunset Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Kitchen
Free minibar items
HDTV
Pillow menu
Blackout curtains
  • Sea view
  • 155 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe

Superior Deluxe

Superior Deluxe

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Pillow menu
Ceiling fan
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Premium

Deluxe Premium

Deluxe Premium

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Pillow menu
Ceiling fan
  • Sea view
  • 39.5 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ste Ocean Front - 372 Sq ft

Jetted tub

One Bedroom Ste Ocean Front - 372 Sq ft

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Ocean view
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Ocean Front 151 Sq Ft

Deluxe Ocean Front 151 Sq Ft

Deluxe Ocean Front 151 Sq Ft

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Pillow menu
Ceiling fan
  • Ocean view
  • 51 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puerto Vallarta

A luxury stay in the heart of Puerto Vallarta awaits you at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive. You'll be 2.9 km (1.8 mi) from Cruise Ship Terminal and 3.2 km (2 mi) from Malecon. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zen Set Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, El Mirador Bistro Grill, is open for breakfast, brunch, lunch and dinner. Aqua Bar is the hotel's own cocktail bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4.5-property class Hotel Zone hotel include Bay of Banderas and Los Arcos.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 19 min walk - 1.7 km
  • Malecon - 3 min drive - 2.9 km
  • Cruise Ship Terminal - 4 min drive - 3.1 km
  • Playa de los Muertos - 14 min drive - 4.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪Himitsu - ‬5 min walk
  • ‪El Camaron Express - ‬3 min walk
  • ‪The Sunset Lobby Bar - ‬1 min walk
  • ‪Organic Café - ‬3 min walk
  • ‪Las 8 tostadas - ‬7 min walk

About this property

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Luxury hotel on the beach, with 3 outdoor pools
Some rates at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Puerto Vallarta hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive offers 100 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Zen Set Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, Spanish

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,000 reviews
The price is NZ$820
includes taxes & fees
28 Apr - 29 Apr
Velas Vallarta Suites Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresko
  • Aqua Bar
  • El Mirador Bistro Grill
  • La Trattoria di Luciano
  • Tratoria Piccolo

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunset Beach Plaza
Sunset Plaza
Sunset Plaza Beach
Sunset Plaza Beach Puerto Vallarta
Sunset Plaza Beach Resort
Sunset Plaza Beach Resort Puerto Vallarta
Sunset Plaza Resort
Sunset Plaza Beach Resort Pto Vallarta All Inclusive
Sunset Plaza Beach Resort Pto All Inclusive
Sunset Plaza Beach Pto Vallarta All Inclusive
Sunset Plaza Beach Pto All Inclusive
Sunset Plaza Beach Resort Spa Pto Vallarta All Inclusive
Sunset Plaza Pto Inclusive

Frequently asked questions

What is the cancellation policy at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive on 4 May 2025 start from NZ$470.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Yep, Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Yep, Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive is a short 3-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Yep, Zen Set Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive have a pool?

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive a romantic place to stay?

Couples spa treatments and couples dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive.

Is Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive is a hit with families.

Are there hot tubs in the rooms at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Yep, all rooms come with private hot tubs.

Does Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive serve breakfast?

Yeah, complimentary cooked-to-order breakfast is on offer at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive.

Is there a free airport shuttle available at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

No, Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive?

No, pets are not allowed.

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Agapito

Stayed 8 nights in Dec 2024

4/10 Poor

Gonzalo Espinoza, Springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the people who helped us with our luggage. We were treated like we were not important to them. We paid for an oceanfront deluxe room with a balcony and were given a down-floor view of the furnaces in front of the dirty balcony. That was a fraud! WE WANT OUR MONEY BACK! We do not recommend this place. We don't know why people give so many stars to this place, maybe because White people is treated differently. :(
Stayed 5 nights in Dec 2024

10/10 Excellent

Mamoun

Stayed 3 nights in Jan 2025

10/10 Excellent

Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Stayed 5 nights in Nov 2024

10/10 Excellent

Seunghyeon

Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received excellent service from Gume and Ruben!!! They both went out of their way to make our stay wonderful! Gracias!
Stayed 6 nights in Dec 2024

4/10 Poor

david

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nothing in the property caught our attention, no entertainment, pool water was cold, food was below average and no activities for my 11 year old son.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leezah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Devin

Stayed 4 nights in Dec 2024

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed foe a week and enjoyed it. The food options are well above average at each restaurant and the Fresca Cafe was awesome for snacka, treats and light breakfast. Shout out to Gabriel for great poolside service and care and to Alex, for making great pizzas and conversations. Be aware that all rooms are connected, ao if your neighbors are loud, it will suck. Also, they only serve 2 beers, which is really bad and should change.

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, amenities
Convenience

6/10 Okay

Sterling, las vegas

Travelled with partner
Liked: Cleanliness, staff & service
Property is average staff is very friendly and tentative food and drinks are decent our room is very nice with a beautiful view after checking out we had a few hours to kill for our plane It was after 12:00 and they charged this for lunch 😤 probably would not come back or recommend PS The only bar they have is in the pool and in the lobby and the lobby bar does not open till 5:00 p.m.
Stayed 7 nights in Dec 2024

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and property were great. Overall great experience.
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Food and drinks were excellent. Quiet beach with easy access. Room was very large and well furnished and the balcony was awesome!
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 6 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendliness of all the staff, especially Raul instructing aquarobics and Gabriel our pool waiter. The ONLY critique I will make is the timeshare purchase push, even though we made it quite clear we weren’t interested, the lady didn’t stop. Overall a great experience and we will be back.
Stayed 7 nights in Dec 2024

8/10 Good

kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

mel, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms need maintenance, pillows horrendous, rooms need pain, smart tvs would be nice, bathroom mirror worn out, got heartburn from drinking white and red wine?
Stayed 8 nights in Dec 2024

8/10 Good

Zaid

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful, loved the ocean view from my big balcony. Pools and jaccuzies were great. Beach area was beautiful too. Gym was great. What was really bad is the construction noise from the expansion. It really ruined the quiet vibe amd.enjoying the ocean sound. This should have been mentioned on expedia like other resorts that are expanding do. Margharitas were sensatiinal But not all bartenders are consistent. Jaccuzi was not warm enough during chilly days. It would be nice to have it a bit warmer. Also would be nice to have the jaccuzi open past 9 pm, it would be a majestic activity to chill by the jaccuzi at night. The food was good with decent variety, only problem is that it didnt seem authentic mexican even when ordering mexican courses. I think the resort is international food focused. Some items were hit or miss. Burgers and hot dogs came with a side of wedges not fries. I loved having a 24/7 cafe that served food items too at all times. Room service is great they brought food within 20 mns.it great to experience having a romantic dinner with my wife at our honeymoon in the balcony. One thing i found weird tho is that room service refused to provide water only unless you order food with it. Also i hated that they repeated the exact same playlist at the pool everyday. I memorized it and got bored of it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cindy, Battle Ground

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was above expectations. Great food. The staff was amazing. Nice beach.
Stayed 7 nights in Nov 2024

8/10 Good

Anally

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sunset Plaza was an alternative cheaper option to stay at PV. I loved that it was in the hotel zone and only 10 minutes away from the airport. They are currently doing construction to expand, did not disturb my stay and maybe one day I’ll come back to see. I wish they had more food options, they pretty much only have a small store, a pizzeria and two restaurants that end up alternating the menu. One slightly annoyance was the need to have to make a reservation for the “fancy” restaurant that night. I was able to make a reservation, walked over but then was asked if I had other shoes that were not flip flops after I was already sitting down. No one had mentioned a dress code before or after getting there, so being asked once we were already seated was quite annoying. Mind you I was an all inclusive customer so everything would be covered already so what difference would it make what shoes I had on? Also, it’s a resort in PV where people are on vacation walking around in bathing suits! Just a weird interaction to have when ultimately we were able to stay and eat. Besides that one waiter, everyone else was kind, caring and attentive. Front desk were super helpful and constantly checking in when we walked back. I went with son, we didn’t leave the resort and only stayed for 3 days. It would have been nice to have more entertainment for customers who chose to stay on site.
Stayed 3 nights in Nov 2024