See all properties
Save

Bahia Principe Fantasia Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course

Photo gallery for Bahia Principe Fantasia Punta Cana - All Inclusive

Aerial view
Beach bar
Beach bar
2 outdoor pools, free pool cabanas, pool umbrellas
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪10 min walk‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Iberostar Golf Course
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Vistas al Castillo

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Vistas al Castillo

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe - Frente al Castillo

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe - Frente al Castillo

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

You may also like

Ad
Preferred Club Master Suite Ocean Front Swim Out King

Secrets Tides Punta Cana All Inclusive - Adults Only

Uvero Alto
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.6 out of 5, Wonderful, 78 reviews
The price is NZ$823
includes taxes & fees
20 May - 21 May
Secrets Tides Punta Cana All Inclusive - Adults Only

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Bahia Principe Fantasia Punta Cana - All Inclusive. Within just a 15-minute stroll, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of 2 meeting rooms and a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Arena Gorda Beach - 10 min walk - 0.9 km
  • Punta Blanca Golf Course - 12 min walk - 1.0 km
  • Cana Bay Golf Club - 8 min drive - 4.3 km
  • Iberostar Golf Course - 8 min drive - 5.9 km
  • Cortecito Beach - 20 min drive - 9.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬3 min walk
  • ‪restaurante la isabela - ‬8 min walk
  • ‪Maiko - ‬8 min walk
  • ‪Garden Grill - ‬4 min walk

About this property

Bahia Principe Fantasia Punta Cana - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Iberostar Golf Course
Bahia Principe Fantasia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Fantasia Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 512 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Bahia Principe Fantasia Punta Cana - All Inclusive offers 512 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with twin sofa beds. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Aerial view

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 4,287 reviews
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 2 outdoor pools
  • Arcade/game room
  • Casino (5,931 square foot of space)
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Karaoke
  • Playground
  • Sauna
  • Scuba diving
  • Skydiving
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products.

Property is also known as

Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, Bahia Principe Fantasia Punta Cana - All Inclusive is a short 10-minute walk from Arena Gorda Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Fantasia Punta Cana - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Fantasia Punta Cana - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Fantasia Punta Cana - All Inclusive?

Bahia Principe Fantasia Punta Cana - All Inclusive features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Bahia Principe Fantasia Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Fantasia Punta Cana - All Inclusive.

Is Bahia Principe Fantasia Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Fantasia Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Fantasia Punta Cana - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Fantasia Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Fantasia Punta Cana - All Inclusive?

There isn't one on site, but Punta Blanca Golf Course is a short 12-minute walk away.

Bahia Principe Fantasia Punta Cana - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1083 out of 1982 reviews
Rating 8 - Good. 401 out of 1982 reviews
Rating 6 - Okay. 240 out of 1982 reviews
Rating 4 - Poor. 128 out of 1982 reviews
Rating 2 - Terrible. 130 out of 1982 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Loan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was not that good
Stayed 5 nights in Jan 2025

6/10 Okay

Aly

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely crowded beach, "train" to beach was always full and we had to walk. There are not enough staff to help with restaurants. The best restaurants were consistently booked ahead of time so book as soon as you arrive
Stayed 6 nights in Dec 2024

6/10 Okay

Luis Fernando

Stayed 3 nights in Jan 2025

10/10 Excellent

Michaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 6 nights in Jan 2025

4/10 Poor

Destiny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

BORHAN

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Grisolidia

Stayed 5 nights in Jan 2025

10/10 Excellent

Cleane

Stayed 4 nights in Jan 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, with a stunning design and many activities to do with kids. The staff is incredible—always helpful, ready to assist, and very kind, especially with children. Communication with the staff was excellent, and their willingness to collaborate made our stay even more enjoyable. There are plenty of activities for kids, and everything is very clean. The beach is gorgeous, well-maintained, and spotless. The transportation within the resort and to nearby locations, including the beach and other hotels, is very convenient. Everything about this place is amazing, and I would love to come back!
Stayed 5 nights in Jan 2025

6/10 Okay

Sorina

Travelled with family and small children
Disliked: Staff & service
The beach area was beautiful and with the VIP access we had access to multiple pools and all of the restaurants. The restaurants were very good though the drinks were usually very weak. The french restaurant was my favorite. The buffets were very good as well, especially on Christmas Eve, however there was a bit of chaos with the amount of people. The beach buffet was excellent as well with freshly cooked steaks, pork chops and seafodd paella. The kids water park as well is amazing, lots of slides. Mosquitos were rampant in the lobby and restaurant terraces, even though we had repellent on. Some of the amenities they should not advertise, like the games area, and the teen "loft". The games area was damaged from a flood and the loft was smelly and grungy. The rooms were nice ans spacious and there was a wonderful sweets and chocolate tray when we arrived. The sofa bed was all made up as well for our kid and it was perfect for her. Unfortunately, they advertised a car transfer service from the airport which never showed up despite booking and paying in advance (or maybe because of it). To get my lost money I had to go through Visa as they were not answering by phone or email. The hotel could do nothing as they had to "work with their supplier". On a previous trip I had arranged transfer with a different company and had no issues. The hotel should not be promoting a supplier they have not fully vetted and have no way of refunding guest's money. They offered absolutely nothing.
Stayed 7 nights in Dec 2024

2/10 Terrible

Rami

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin: we were large group of 5 families, expected long check in. Wilson helped us out by finding us rooms in the same building and close to each others which was very helpful. He was very friendly and accommodating and did upgrade our rooms to Castle view. They have at every building a family concierge service to assist with anything I guess, Rosa in building 98 was extremely helpful and friendly and helped us out with dinner reservations. It was very disappointing to learn the dinner reservations can be made 10 days in advance and even before arriving at the hotel. Nothing was mentioned about this when we booked our hotel. We couldn’t try all restaurants because of this and had to repeat one of the restaurants twice The beach: short walk through Esmeralda and you get there. They have towels at the esmeralda pool for you to take to the beach. You can’t relax at the beach as you feel that you are at the flea market with plenty of vendors coming in trying to sell you something (cigars, boat rides, jewelry…etc). We didn’t enjoy the beach much as it was very windy. Larimar: open buffet, we used it daily for breakfast. The staff were unfriendly. Food quality is way below average, everything looks not fresh. Pool snacks: not a lot of option, pizza/hotdog/cheese sandwich/ Bars: plenty of bar options everywhere, again you don’t feel welcomed when you order your drinks Coffee: one brew coffee stand at the lobby, not that great. Cookies and cake next to it, not fresh Ital
Stayed 5 nights in Jan 2025

6/10 Okay

Anthony

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This property could use some updating and staff training.
Stayed 5 nights in Jan 2025

4/10 Poor

Nankumar

Travelled with family
Disliked: Staff & service
The Staff at the Buffet was very rude, they ignore you if you ask a question. I was told I had to wait for some coffee and if I want faster service I can dine inside. My family finish eating and we could not get anything to drink. My kids waited in line for almost 1 hr. and half to get their face painted. when they were next the girl came can say oh we have to close off. waste of time. My little daughter was in tears. I am very disappointed and will never go back there.
Stayed 3 nights in Dec 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, no issue there. Was very busy being a Holiday week and maybe that attributed to issues we experienced. Our issue was the food was really bad. Understand hard to cook for thousands of people, but it was just bad. No seasoning, cold, sitting out too long, etc.
Stayed 6 nights in Dec 2024

6/10 Okay

Samer Alexander

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rich in entertainment but facility is outdated. Also, food and beverages are below average
Stayed 5 nights in Jan 2025

8/10 Good

Dayana Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great for children
Stayed 5 nights in Nov 2024

6/10 Okay

Tito

Stayed 3 nights in Dec 2024

10/10 Excellent

Madia

Stayed 3 nights in Dec 2024

10/10 Excellent

Richard William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great experience for our family of 5. Room was large and confortable. Staff was excellent in all areas. The nighttime shows were family friendly and fun. The dining options were very good with a nice variety. No skimping with the all inclusive option as staff was willing to fill drinks and accommodate dining requests without batting an eye. Bring lots of sunscreen and mosquito repellent for the evening. I definitely recommend for a family vacation.
Stayed 5 nights in Dec 2024

6/10 Okay

Maciej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Our second time at fantasia. Love the beach and beach restaurant and bar. A La carte restaurants are pretty good quality. Room cleanliness is good.
Stayed 6 nights in Dec 2024

10/10 Excellent

Hughes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent by Resort, however the booking by Hotel.com was terrible because my reservation were 02 adults and 02 Children (11 and 6 years old) and during the check in in the resort, the booking by you was 02 adults and 02 babies and during my claim to assist agent by hotel.com, I never had a positive response with this, the resort was waiting one day by you to update the information and eating for your calling, finally to complete my vacation and surprise to my daughters I pay extra money for my children (1611 dollars) to enter the resort, bad experience to obtain booking on line with you and the resort was excellent
Stayed 5 nights in Dec 2024

6/10 Okay

Weiqiang

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, we appreciate the variety of activities and dining options available at the hotel. However, we did notice that the floor can be quite slippery due to the frequent rain and the flooring material. Additionally, there was a noticeable odor in the hallway, and the water temperature could be uncomfortably hot during the day. While the staff are very friendly, communication may be a bit challenging for those who do not speak Spanish.
Stayed 8 nights in Dec 2024

4/10 Poor

Daniela

Travelled with family
Disliked: Cleanliness
This is not a 5 star resort. Lacked cleanliness, food quality was poor, resort needs extensive maintenance and customer service leaves a LOT to be desired.
Stayed 6 nights in Dec 2024

8/10 Good

Akhila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff could be more accommodating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing people definitely going back
Stayed 9 nights in Dec 2024