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Bahia Principe Grand La Romana - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Bahia Principe Grand La Romana - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Gazebo
Fitness studio
Aerial view
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Carretera San Pedro de Macoris-La Romana, Km 12, Ramón Santana, La Romana, 2200
  • PGA Ocean's 4 Golf
    ‪7 min walk‬
  • Cueva de las Maravillas National Park
    ‪8 min drive‬
  • Cave of Wonders
    ‪9 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite Superior

View from room

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Superior

View from room

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

View from room

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Superior Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Superior Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Superior Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

View from room

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Superior Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior

View from room

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Junior Suite Superior Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

El Soco

A luxury stay in Ramón Santana awaits you at Bahia Principe Grand La Romana - All Inclusive. You'll be 0.6 km (0.4 mi) from PGA Ocean's 4 Golf and 8.3 km (5.1 mi) from Cueva de las Maravillas National Park. Highlights at this all-inclusive property include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The buffet restaurant, Orquidea, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and outdoor swimming pool. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4.5-property class Ramón Santana property include La Romana Port and Casa de Campo Marina.

What's nearby

  • PGA Ocean's 4 Golf - 7 min walk - 0.6 km
  • Cueva de las Maravillas National Park - 8 min drive - 8.3 km
  • Cave of Wonders - 9 min drive - 11.1 km
  • La Romana Port - 25 min drive - 29.0 km
  • Casa de Campo Marina - 31 min drive - 39.7 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 29 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Rodizio Las Corales - ‬6 min walk
  • ‪Il Capriccio - ‬4 min walk
  • ‪Restaurant Gourmet - ‬4 min walk
  • ‪Parador Del Este - ‬13 min drive

About this property

Bahia Principe Grand La Romana - All Inclusive

Luxury property on the beach, with outdoor pool
Bahia Principe Grand La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at Bahia Principe Grand La Romana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ramón Santana property.

  • 485 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand La Romana - All Inclusive offers 485 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds and day beds. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Pescador
  • Il Capriccio
  • Le Gourmet
  • Orquidea

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Double sofa bed
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand La Romana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe La Romana
Grand Bahia Principe Romana
Bahia Principe Grand La Romana
Grand Bahia Principe La Romana All Inclusive
Bahia Principe Grand La Romana All Inclusive
Bahia Principe Grand La Romana - All Inclusive Ramón Santana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand La Romana - All Inclusive?

Bahia Principe Grand La Romana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand La Romana - All Inclusive?

Yep, Bahia Principe Grand La Romana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand La Romana - All Inclusive?

The closest beach to Bahia Principe Grand La Romana - All Inclusive is Bayahibe Beach (37 km).

Is there a spa on site at Bahia Principe Grand La Romana - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand La Romana - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bahia Principe Grand La Romana - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Grand La Romana - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand La Romana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand La Romana - All Inclusive?

Bahia Principe Grand La Romana - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Bahia Principe Grand La Romana - All Inclusive a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand La Romana - All Inclusive.

Is Bahia Principe Grand La Romana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand La Romana - All Inclusive is a hit with families.

Does Bahia Principe Grand La Romana - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand La Romana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand La Romana - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand La Romana - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand La Romana - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand La Romana - All Inclusive?

Yep, Bahia Principe Grand La Romana - All Inclusive has a 9-hole golf course. You will also find mini golf.

Bahia Principe Grand La Romana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1280 out of 2348 reviews
Rating 8 - Good. 539 out of 2348 reviews
Rating 6 - Okay. 280 out of 2348 reviews
Rating 4 - Poor. 110 out of 2348 reviews
Rating 2 - Terrible. 139 out of 2348 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities
They have all kinds of entertainment. The food choice is awesome. The staff was cordial and very attentive to our needs.
Stayed 7 nights in Apr 2025

8/10 Good

Nizar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 5 days stay were nice!! The resort was clean and the staff service was excellent. Dining restaurant were 5 stars. But the buffet was awful and the food was not good at all !! I think this is the only thing we didn’t like about this resort!!everything else was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Colten Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would go back. The staff were amazing and accommodating.
Stayed 7 nights in Apr 2025

10/10 Excellent

Wladimir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Fantastic Week at Bahia Principe Luxury La Romana We just returned from a truly wonderful stay at Bahia Principe Luxury La Romana and couldn’t be happier with our experience. The overall service was excellent, the facilities were spotless, and the staff went above and beyond to make our week memorable. While the rooms are dated, this in no way took away from the comfort and joy of our stay. What really stood out was the warmth and professionalism of the staff—especially in the restaurants and by the pool. Whether at the general dining areas or the à la carte restaurants, the service was consistently exceptional. A special mention to Radaisy, Bladimir, Jefrey, Bryan, Mavel, and all their amazing colleagues—thank you for making our experience so enjoyable. The food at Le Gourmet and the Italian restaurant was absolutely phenomenal—easily worth a perfect score. We look back on our time here with great fondness and would return without hesitation. Thank you for a delightful and relaxing getaway!
Stayed 7 nights in Apr 2025

2/10 Terrible

Vladislav

Travelled with family
Disliked: Staff & service, property conditions & facilities
Advartising was five stars hotel I got Les theme three stars Old building Dead bugs inside Bocke toilet Sink leaking Entrance door broken Frizider old damaged Terrible my vacation
Stayed 6 nights in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little hard to make reservations at the a la carte restaurants
Stayed 6 nights in Apr 2025

10/10 Excellent

Vadim

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy resort. Friendly staff, 5 star buffet. Everything was excellent at this resort. The beach and water not so much. We enjoyed and would return back.
Stayed 7 nights in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service
The hotel is quiet, staff is friendly and welcoming. There are the usual activities to keep guests entertained, and the food/drinks are good.
Stayed 5 nights in Apr 2025

4/10 Poor

Anna

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally express my extreme disappointment regarding my recent stay at the Bahia Principe Grand La Romana in the Dominican Republic, booked through your platform as an all-inclusive five-star resort. From the moment we arrived, the experience was not as advertised and fell far below the standards of a five-star property. The staff was consistently rude and unaccommodating, creating an unwelcoming atmosphere throughout our stay. The resort grounds were poorly maintained—there were unpatched holes on the walkways, and one of the children in our group was injured as a result. The condition of the rooms was equally unacceptable. They were outdated and in disrepair, with peeling doors, holes in the tub walls, and bathrooms that leaked. The air conditioning unit was inconsistent and barely functional. Our room keys repeatedly failed to work, forcing us to return to the front desk several times a day to have them reactivated. When we requested an additional key for convenience, the request was flatly refused. The amenities at the resort did not meet expectations either. The pool area offered extremely limited entertainment, and when it rained, there were no indoor options provided—nothing at all was arranged to occupy guests. Bartenders at the pool bar were unfriendly despite our consistent tipping. Towels were not readily available at the pool area. Furthermore, everything closed promptly at 6 PM, with staff aggressively ushering guests out in an unpleasant and a
Stayed 6 nights in Apr 2025

2/10 Terrible

Marina

Travelled with family
Liked: Staff & service
The resort is average. The property is clean, well maintained. The beach is horrible, the water cloudy and brownish color. However, on advertisement pictures , the water is blue just like in Punta Cana. This is misrepresentation.
Stayed 6 nights in Apr 2025

2/10 Terrible

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
Pictures of the beach on the web site are very misleading. It is not the blue Dominican beach you see in the photo. It is deceptive advertising. This is their explanation. "We would like to clarify that our beach in the La Romana complex has a confluence of the Chavón River, which causes the water to look cloudy especially in times of flooding of the river. We regret that you believe that we have placed misleading advertising regarding the beach, we wish to inform that during your stay there were some temperature changes or some weather phenomena (rains), which may affect the color of the water." After the first day, I tried to change to another of their 8 resorts in the DR but since I booked via Expedia, I had to go through them. Expedia stepped up but Bahia Principe never got back to them in a timely manner. Expedia gave me generous compensation for my trouble. And BTW, the food was a 3 out of 10 except the limited access Specialty dining. The Italian restaurant was great.
Stayed 6 nights in Apr 2025

4/10 Poor

Darko

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel, not a single one usb charger in room, rusty shower tub, air conditions so loud that we needed to shut off overnight. Beach is big but water is muddy so we didn't swim in the sea, only one pool that is packed due to people not using beach. Buffet had the same food all 5 days.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, very clean, staff were very helpful with the minor exception of drink service in the buffet section which was slow to non existent. Would highly recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool. The staff were all amazing. We had issues with our AC the last two nights but nothing we couldnt handle. Maintenance was there quickly and tried to fix it. Overall we would definately return
Stayed 7 nights in Apr 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staying
Stayed 4 nights in Apr 2025

6/10 Okay

Vitalii

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property overall was average. We had better expectations, the staff always looked mad. Only some of them were happy. The entertainment wasn’t the best.
Stayed 8 nights in Apr 2025

10/10 Excellent

Edilberto, Quebradillas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent A Her waitress Criselda from Las Dalias Restaurant is an excellent and all the staff
Stayed 4 nights in Apr 2025

8/10 Good

Willmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very attentive and friendly. Staff went out of their way to serve and entertain. Property was beautiful. Only setback was the room needs some updating. Upon arrival room was clean but we had issues with the phone (couldn’t connect to the front desk) and safe wasn’t functioning properly. However, once we informed the front desk, they went about fixing the issues. On the last night, we had issues with the air conditioner staying on during the night. Overall, we really enjoyed our stay.
Stayed 4 nights in Apr 2025

6/10 Okay

GENNADIY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The resort is average at best and is a disappointing experience after all the positive reviews seen on Expedia. Here is a breakdown of the various parts: 1) The reception desk is very good amd they are helpful if you ask them. I was able to get my room earlier then check in time and was able to get a late checkout, even though it costs $10 per hour. As for the bellmen, they don't help unless you find them and tip them. 2) The room is clear but it is smaller than I'm used to for all inclusive resorts and the furniture is dated. The TV barerely worked and had no channel guide so you had to go through every channel to find something to watch (most programming is in Spanish). The furniture int he seating area is the same furniture they use outside and minibar only had soda and beer (expedia promised as a vip that you get a bottle of liquor per stay but it never happened). The iron in the room barely worked and had to be replaced and there were not enough outlets (only two for the room) to plug in electronics. The coffee maker in the room kept leaking. 5) The food in the buffet was terrible with no selection and bad quality; the restaurants were better but not by much and only 3 restaurants allowed for the week with reservations. It is scary when people in Dominican Republic cannot make chicken or even a pancake. Also, service was terrible in the buffet; you never see the waiter to get your drinks after the first time they come over 6) Spa doesn't honor Expedia discount.
Stayed 6 nights in Mar 2025

8/10 Good

Sandry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More variety.

Should have more a la carte restaurants.
Stayed 4 nights in Apr 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was an excellent property. Highly recommended for anyone who wants a wonderful vacations
Stayed 4 nights in Apr 2025

8/10 Good

Barrie

Liked: Cleanliness, property conditions & facilities
The report itself is beautiful. Everything was spotless and there was always cleaning around the resort. The wait staff and activity staff were wonderful, but the guest services reps were completely unhelpful. This is not “all inclusive” when it comes to dining. We could only get one dinner reservation and were limited to two non-buffet dinners for six days. Expedia included no such limitations in the reservation, but the hotel was completely unhelpful in this regard.
Stayed 5 nights in Apr 2025

4/10 Poor

Sheonna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was nice and i had to call for customer service a couple of times 1. my sliding door was broke and i was on ground level. 2. They had to come and fix the hot water. 3. Air conditioner froze up and they had to defrost it and the was water all over. 4. It rained and the water came in from outside into the bathroom from underneath the main door. 5. I found two roaches in the room a huge on crawling on my husband’s sneaker and a baby roach in the bathroom 6. There was a black worm in the shower under the rail cover .i couldn’t wait to check out and.7. the food was horrible the worst i’ve had in a resort never again will i stay there $1600 was not worth a dime i had very bad experience at this resort. I felt so bad for my son he was over it and just wanted to go home
Stayed 4 nights in Apr 2025

4/10 Poor

Ann M, Elkhorn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at the pool bar were very rude unless you spoke their language. Pool closed at 6:00 pm everyday. They start blowing a whistle kicking everyone out. Food in the main restaurant was bland and many items were cold. Also, there was never anything different. All the same food choices every single day. We were only allowed to eat in one of the other restaurants 2 days out of our 6 day stay. And we could not eat at the ones we wanted because we were told they booked yet we always saw many open tables . The area outside the resort seemed very dumpy. We won’t go back here and would not recommend it.
Stayed 5 nights in Apr 2025

6/10 Okay

Ilya, Brooklyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
You get what you pay for. Things to beware of 1. God forbid you misplace or someone takes your beach towel. They have you fill out a report like someone wants to steal the old dirty towel 2. You only get 3 restaurant reservations per stay. Others must be buffet 3. There’s only 3 a la carte restaurants 4. The property is dated. You get septic smell in a lot of sections of the resort and often in the room at night!!! 5. The worst part is the beach. While the beach itself is very nice do not expect to see that emerald colored Caribbean Sea water. The bay where the resort is located has a mountain river inlet so after rain (which is often) there’s a lot of mud/clay and wood debris that gets into the bay and the sea looks like clay colored lake. A lot of people had stains on white bathing suits 6. Water sports like sailing catamarans require reservation and you can only do one day in advance. Reservations start at 9:30 and the last one is 3:30. Basically 7 reservations a day. 7 lucky guests get to sail - that’s it. 7. Best included liquor is Stoli, Red Label, Brugal. 8. A lot of locals get in with a day pass. People were carried out wasted and acted disturbing and disgusting. Other than that the resort is clean. Buffet food is fair. Rooms get enough bottled water for drinking and teeth brushing as tap cannot be safely used. It’s one of the cheaper options in the area so you get what you pay for. Our party of 10 cannot recommend this resort and it was our first Bahia
Stayed 7 nights in Apr 2025