Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property
Stylish property on the shore with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Aerial view
Aerial view
Premium bedding, pillow-top beds, in-room safe, desk
8 bars/lounges, 2 swim-up bars, 2 poolside bars, 3 beach bars

Reviews

7.0 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    11 min walk
  • Arena Gorda Beach
    15 min walk
  • Cana Bay Golf Club
    8 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    42 min drive

Room options

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Separate bedroom
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Premium With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Premium With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Room Premium With View

  • Sleeps 1
  • 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 1
  • 1 King Bed

Room Premium With View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Premium With View

  • Sleeps 2
  • 1 King Bed

Room Premium With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 King Bed

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Premium With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to BAHIA SPA can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Mikado, serves Japanese cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 1.0 km
  • Arena Gorda Beach - 15 min walk - 1.3 km
  • Cana Bay Golf Club - 8 min drive - 4.2 km
  • Iberostar Golf Course - 9 min drive - 5.8 km
  • Cortecito Beach - 37 min drive - 9.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 42 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬5 min walk
  • ‪restaurante la isabela - ‬13 min walk
  • ‪Chill Bar - ‬11 min drive
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Lobby Bar - ‬10 min drive

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Stylish property on the shore with 5 outdoor swimming pools
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 1428 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, BAHIA SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Garden Grill
  • Il Capriccio
  • Mikado
  • Orquidea

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 May 2024 to 19 November 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, BAHIA SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

Does Bahia Principe Grand Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Grand Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Punta Cana - All Inclusive.

Is Bahia Principe Grand Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Grand Punta Cana - All Inclusive.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 422 out of 1257 reviews" "
Rating 8 - Good. 272 out of 1257 reviews" "
Rating 6 - Okay. 206 out of 1257 reviews" "
Rating 4 - Poor. 170 out of 1257 reviews" "
Rating 2 - Terrible. 187 out of 1257 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lirielys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend my vacation at!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Felix Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffets and restaurants are amazing
Stayed 4 nights in Aug 2024

8/10 Good

Honey Lyn

Travelled with family
Liked: Cleanliness, staff & service
We had great time staying in Bahia Principe Punta Cana. We love the food, the location is perfect, my son likes the entertainment. However they need to improve their internet connection, fix the air conditioner and make their rooms updated.
Stayed 5 nights in Aug 2024

10/10 Excellent

josie Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My second time coming here and it is my favorite place. Absolutely love the pools and the adults only areas . Definitely a great location and not far from the airport. Everyone was super friendly and nice.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
My husband and I invited 10 family members to come with us to celebrate both of our birthday
Stayed 6 nights in Aug 2024

2/10 Terrible

Alexandra Odile, New York

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Probably the worst hotel I have ever stayed in, and I’m from the Bronx. The staff was wonderful though, their service and attentiveness was the only reason I don’t consider suing.
Stayed 4 nights in Aug 2024

2/10 Terrible

Emerson

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala experiencia. Las habitaciones muy viejas. El personal muy desagradable. Nada de atentos. Todo lo hacian de mala gana. Nos hicieron esperar 2 horas mas para entregar la habitaciones. La cerradura estana dañada. Tuvimos que esperar por 3 noches consecutivas por 1 hora que llegaran. Y otros familiares mios tuvieron aun mas malas experiencias. Ni siquiera limpiaron el cuarto por todas las noches. Mal mal todo. El peor All inclusive en el cual nosotros nos hemos hospedado. No lo recomiendo para nada.
Stayed 6 nights in Aug 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

6/10 Okay

Paola

Travelled with family and small children
Disliked: Property conditions & facilities
Need pets control in the area, room had a lot of mosquitoes and lizards.
Stayed 4 nights in Aug 2024

10/10 Excellent

Franklin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time with my family in this property
Stayed 7 nights in Aug 2024

6/10 Okay

Cesar

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma Baracaldo

Travelled with family
Liked: Amenities
Service and food amazing!
Stayed 4 nights in Aug 2024

6/10 Okay

Danielle, Bronx

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, bathroom faucets full of rust and mildew, room cleaning was poor, floor was never cleaned
Stayed 4 nights in Aug 2024

4/10 Poor

Nautasha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service is absolutely terrible. Staff are rude and consistently unhelpful. No one smiles and a the majority speak little english. Check in process was close to 4 hours, wasting the majority of our first day. Food is barely edible. The Japanese a la carte is falsely advertised as a restaurant and entertainment, but it is not. The free amenities such as water sports are far from the main beach making them difficult to get to and they are only available until mid-day. Pushy sales people are directly on the resort so you cant go anywhere without someone asking you for money.
Stayed 6 nights in Aug 2024

2/10 Terrible

Janney

Disliked: Cleanliness, staff & service, property conditions & facilities
Property condition
Stayed 4 nights in Aug 2024

4/10 Poor

Yusely

Stayed 5 nights in Aug 2024

4/10 Poor

Yasser

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It need a lot of upgrades!!
Stayed 5 nights in Aug 2024

6/10 Okay

RAUL

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Gran punta cana las villas #38 tienen mal olor
Stayed 4 nights in Aug 2024

4/10 Poor

Marvin

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Cesar

Stayed 4 nights in Jul 2024

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Greatly facilities. Food is good
Stayed 8 nights in Jul 2024

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can only make dinner reservations for half the time you’re there. For example, a 4 night/5 day stay can only get you 2 dinner reservations. On the bright side, there are a couple of buffet options at the main lobby as well as by the beach. The staff are incredible, friendly, and nice! We had room service daily and the housekeeping staff always did a great job!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024