Bahia Principe Grand Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals

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Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club

Where to?

Dates

April 2025

May 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive
Breakfast included
Bar
Gym
Spa

Explore the area

Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪15 min walk‬
Cana Bay Golf Club
‪8 min drive‬
Iberostar Golf Course
‪9 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪61 min drive‬

Room options

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Combined shower/bathtub, jetted bath, rainfall showerhead

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

41 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Premium bedding

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Pillow-top bed

Separate bedroom

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium With View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 1
1 King Bed

Suite Junior

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 1
1 King Bed

Room Premium With View

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 2
1 King Bed

Room Premium With View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 2
1 King Bed

Room Premium With View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room Premium With View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 6
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 3
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -5 Guests- Master With Garden View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 3
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

About the area

Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to BAHIA SPA can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Mikado, serves Japanese cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

Punta Blanca Golf Course - 11 min walk - 1.0 km
Arena Gorda Beach - 15 min walk - 1.3 km
Cana Bay Golf Club - 8 min drive - 4.2 km
Iberostar Golf Course - 9 min drive - 5.8 km
Cortecito Beach - 53 min drive - 9.7 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 61 min drive

Restaurants

‪Lobby Bar Fantasia - ‬5 min walk
‪restaurante la isabela - ‬13 min walk
‪Chill Bar - ‬11 min drive
‪Trattoria Grazie - ‬10 min drive
‪Lobby Bar - ‬10 min drive

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

1428 guestrooms or units

3 levels

7 dining venues

3 bars on the beach

2 bars by the pool

2 swim-up bars

8 bars or lounges

Built in 2004

Buffet breakfast (free)

Casino

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

No smoking on site

Water dispenser

Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, BAHIA SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
WiFi in public areas is free with a 3-device limit

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
3 beach bars
7 restaurants
8 bars/lounges
Snack bar/deli

Restaurants on site

Bouganville
Garden Grill
Il Capriccio
Mikado
Orquidea

Things to do

15 slot machines
18-hole adjacent golf course
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Bicycles
Casino (5,931 square foot of space)
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gaming table
Gym
Kayaking
Library
Mini golf
Personal motorised watercraft
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Surfing/bodyboarding
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Dining table
Free children's club
Free cot
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

Barbecue grill
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower
Shower/bathtub combination
Towels provided

Entertainment

LED TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools
Bar/lounge
Lobby
Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia

All Inclusive Bahia Principe

Bahia All Inclusive

Bahia Principe All Inclusive

Grand Bahia Principe All Inclusive

Grand Bahia Principe Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Punta Cana Grand Bahia

Bahia Principe Grand Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Bahia Principe Grand Punta Cana All Inclusive

Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, BAHIA SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from April 21 2025 until November 30 2025 (completion date subject to change).

Does Bahia Principe Grand Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Grand Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Punta Cana - All Inclusive.

Is Bahia Principe Grand Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine. The property will be renovating its bar from April 21 2025 until November 30 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Grand Punta Cana - All Inclusive.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Gustavo

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very good

Stayed 6 nights in Jan 2025

4/10 Poor

Perparim

20 Jan 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Jimena A

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I like is the attention they give to their customers.

Stayed 4 nights in Jan 2025

10/10 Excellent

Shefkie

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 7 nights in Jan 2025

8/10 Good

azadeh

17 Jan 2025

Stayed 5 nights in Jan 2025

4/10 Poor

Mary

Travelled with family

16 Jan 2025

Disliked: Amenities, property conditions & facilities

Check-in process was awful! Long slow moving line. Finally get to room and keys didn't work, back to front desk to wait again. Go to pool, find out we didn't receive required towel cards at check-in, back to front desk again. Rooms need updating, toilets didn't function correctly, sink drain covers missing, VERY noisy AC. Need to slam the door in order for them to close correctly. Which leads to doors slamming at all times of day and night. Cleaning/Restocking staff constantly pounding on doors and no 'Do not disturb' signs available. Food Buffets were poor quality. Food lacked flavor, meats were dry and much of the food was cold. It would be better if they decreased options and focused more on quality. Transportation. Booked airport transport directly through hotel website weeks in advance, which did include ALL flight info and times, names etc. We were still required to stop in the lobby TWICE to confirm. I can understand once, but twice is ridiculous. Nobody wants to keep standing in line to confirm something already completed online.

Stayed 5 nights in Jan 2025

10/10 Excellent

Romulus

Travelled with family

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean resort

Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

LUIGUI

15 Jan 2025

Stayed 3 nights in Jan 2025

6/10 Okay

Gelareh

14 Jan 2025

Stayed 7 nights in Jan 2025

8/10 Good

Alba

Travelled with family

14 Jan 2025

Liked: Amenities, property conditions & facilities

The property needs improvement on; cleanness, mosquitoes in areas, bad smell on buffet area like mangle or septic water, this is very disagreeable. The overalll was good.

Stayed 4 nights in Jan 2025

10/10 Excellent

Ramiro

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo estaba PERFECTO!!!!

Stayed 4 nights in Jan 2025

10/10 Excellent

Brielle Nicole

Travelled with family

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 5 nights in Dec 2024

4/10 Poor

Krzysztof

10 Jan 2025

Stayed 6 nights in Jan 2025

10/10 Excellent

Jan

Travelled with family

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every thing was very good

Stayed 6 nights in Jan 2025

4/10 Poor

Alejandra

Travelled with family, Travelled with family and small children

9 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Expensive for the poor quality service. Terrible management. Don’t waste your money here!! LOTS of mosquitoes and bugs. Bad smell in the restaurants. Terrible staff service. Property is huge and isn’t convenient to get to places and you can’t spend nice relaxing time because of the bugs all day and worse at night. Property needs to be renovated and well kept.

Stayed 5 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are the resort were the best. Friendly and helpful. We were treated like good friends. I would definitely go back

Stayed 6 nights in Dec 2024

8/10 Good

Wanda

6 Jan 2025

Stayed 3 nights in Dec 2024

6/10 Okay

luis GONZALEZ

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, amenities

Las habitaciones tienen que renovarlas y las areas comunes también

Stayed 7 nights in Dec 2024

10/10 Excellent

Adam

5 Jan 2025

Stayed 7 nights in Dec 2024

10/10 Excellent

Chamela

4 Jan 2025

Stayed 6 nights in Dec 2024

8/10 Good

agustin

Travelled with partner

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

3 Jan 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Dec 2024

6/10 Okay

Champak

Travelled with family

2 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

1. Availability to Ala Carte restaurants shouldn’t be limited to the # of days of stay. 2. Quality of the food in buffet mainly has to improve and food has to labelled properly in English. 3. Quality of the ala carte restaurant’s food also need to improve 4. Reception service specially at the time of check in has to improve. Include some sort of orientation program for the guests so that they are aware of all the amenities and any restrictions to use it or not. 5. Isla snack bar menu was showing so many items on the board but only handful items were available to order from digital board or from the counter. Snack bar should provide some well varieties of the food and # of snack bar also need to increased. 6. The App is not that intuitive. 7. Language problems. Staff should know basic English so that non Spanish people can communicate properly.

Stayed 5 nights in Dec 2024

8/10 Good

Diego, Weston

2 Jan 2025

Liked: Cleanliness, property conditions & facilities

all good

Stayed 7 nights in Dec 2024

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