8/10 Good
Isabelle
Travelled with partner, Travelled with group
18 Jan 2025
Liked: Cleanliness, staff & service, amenities
We stayed for a week with friends.
Food: The buffet had a variety of options, but the same items appeared daily, and some dishes lacked seasoning, were overcooked, or didn’t seem fresh. The restaurants offered more variety, though quality was hit or miss. I wouldn’t recommend the Mikado Teppanyaki restaurant—it was a disappointing experience.
Service and Hospitality: Staff were generally kind, but some lacked enthusiasm or didn’t follow through with requests. However, the entertainment team was fantastic and gave their all.
Rooms: The rooms were mostly clean but showed some wear and tear. The AC was strong, which I didn’t mind, but my husband found it uncomfortable.
Exterior: The beach and main pool were beautiful, though finding seats could take time due to people reserving them. The resort was pleasant to walk around, and visiting nearby resorts was a nice perk. The golf cart transport could be confusing, but walking was also an option.
Overall, my group and I had a great time and enjoyed the relaxing vibe of the resort. I’d consider going back if they upgraded the rooms, improved the food, and polished the space a bit. Be aware of mosquitoes and cockroaches (if visiting the Grand resort), and bring your own bandana and shades for ATV excursions—the prices for those items are ridiculous.
Isabelle
Stayed 5 nights in Jan 2025