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Bahia Principe Luxury Bouganville - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bahia Principe Luxury Bouganville - Adults Only - All Inclusive

Aerial view
Private beach, beach umbrellas, beach towels, beach massages
Gazebo
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach

Explore the area

Map
Carretera San Pedro de Macoris-La Romana, Km 12, Ramón Santana, La Romana, 2200
  • PGA Ocean's 4 Golf
    ‪4 min walk‬
  • Cueva de las Maravillas National Park
    ‪8 min drive‬
  • Cave of Wonders
    ‪9 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite (Deluxe Pool Side)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Pool Side)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room (Deluxe Pool Side)

Free minibar, in-room safe, desk, laptop workspace

Junior Room (Deluxe Pool Side)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Day bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Pool Side)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Pool Side)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Pool Side)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe Pool Side)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Room, Oceanfront (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Day bed
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe Pool Side)

Free minibar, in-room safe, desk, laptop workspace

Junior Room (Deluxe Pool Side)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Day bed
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Room (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Day bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Pillow menu
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the area

El Soco

A luxury stay in Ramón Santana awaits you at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive. You'll be 0.3 km (0.2 mi) from PGA Ocean's 4 Golf and 8.4 km (5.2 mi) from Cueva de las Maravillas National Park. Highlights at this all-inclusive property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Bahia Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Jazmin, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and golf course. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4.5-property class Ramón Santana property include La Romana Port and Casa de Campo Marina.

What's nearby

  • PGA Ocean's 4 Golf - 4 min walk
  • Cueva de las Maravillas National Park - 8 min drive
  • Cave of Wonders - 9 min drive
  • Estadio Tetelo Vargas - 17 min drive
  • La Romana Port - 25 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 29 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Rodizio Las Corales - ‬3 min walk
  • ‪Il Capriccio - ‬4 min walk
  • ‪Restaurant Gourmet - ‬5 min walk
  • ‪Parador Del Este - ‬13 min drive

About this property

Bahia Principe Luxury Bouganville - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Bahia Principe Luxury Bouganville - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Summer fun is a breeze at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ramón Santana property.

  • 1 building
  • 134 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • 1 conference room
Bahia Principe Luxury Bouganville - Adults Only - All Inclusive offers 134 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes day beds. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bahia Spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burguer Principe
  • Don Pablo
  • Jazmin
  • Rodizio Los Corales
  • Takara

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Bouganville
Bahia Principe Bouganville
Bouganville Bahia Principe
Luxury Bahia Bouganville
Luxury Bahia Principe Bouganville Hotel
Luxury Bahia Principe Bouganville Hotel La Romana
Luxury Bahia Principe Bouganville La Romana
Luxury Bouganville
Luxury Bahia Principe Bouganville Adults All Inclusive La Romana

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Bahia Principe Luxury Bouganville - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Bouganville - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

The closest beach to Bahia Principe Luxury Bouganville - Adults Only - All Inclusive is Bayahibe Beach (37.1 km).

Is there a spa on site at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Yep, Bahia Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bahia Principe Luxury Bouganville - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Luxury Bouganville - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Bahia Principe Luxury Bouganville - Adults Only - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Bouganville - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive.

Is Bahia Principe Luxury Bouganville - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Bouganville - Adults Only - All Inclusive is an adults-only property.

Does Bahia Principe Luxury Bouganville - Adults Only - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Luxury Bouganville - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Bouganville - Adults Only - All Inclusive has a 9-hole golf course. You will also find mini golf.

Bahia Principe Luxury Bouganville - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1496 out of 2445 reviews" "
Rating 8 - Good. 511 out of 2445 reviews" "
Rating 6 - Okay. 236 out of 2445 reviews" "
Rating 4 - Poor. 98 out of 2445 reviews" "
Rating 2 - Terrible. 104 out of 2445 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Lo mejor la gente, todos los empleados muy amables, alegres y dispuestos a ayudar, los restaurantes buenos 😀😀😀
Stayed 5 nights in Oct 2024

4/10 Poor

Tence

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mariela, Virginia Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the service was amazing.
Stayed 5 nights in Oct 2024

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the fact that wherever you want to get a reservation for, they tell you that is next to impossible to get a reservation for such restaurant. It seems to me that they want to force people into going to the buffet and everyone paid top dollar in order to have a choice of food.
Stayed 5 nights in Oct 2024

4/10 Poor

JAIRO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort offers 4 restaurants plus the buffet, it is hard to get a reservation for the restaurants, it is just two restaurants per service every night, when you try to reserve, the staff says there is not availability, but when you go to the restaurants on your own it is practically empty, it looks like the resort is not interested in people eating at the restaurant, just available to use the buffet , and the reservation manager in charge, after you make complaint because nothing is available she makes you believe that she finally got one space for you, when you get to the restaurant there is not reservation under your name which makes it harder for you to get in, even looking at an empty restaurant, I believe is an internal order no to have a la cart restaurants available for the guest. The staff in general are very king and hard working people.
Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible friendly and helpful. The hotel was beautiful and super clean and safe. The food was the best, restaurant Pablo I meet the chef Javier, best food ever
Stayed 3 nights in Oct 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Juan dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason for me returning is the staff at this hotel. I have never seen such devoted, friendly and hardworking people such as the staff in this hotel. My wife and I loved them so much, that we will definitely return just to see them. One manager in specific went out of his ways to make our stay pleasant. (Thank you Humberto Dejesus) Thanks to all the entertainment staff for a wonderful time.
Stayed 7 nights in Oct 2024

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back soon
Stayed 3 nights in Oct 2024

4/10 Poor

Raysa

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Boring, too many rules, horrible shows. Never again. No comparison with Punta Cana.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ruth N Santiago

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose E Prieto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would probably like to book the excursion on expedia that will make it easier for me. Have drink available thru room service and more show at night
Stayed 8 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone speaks English. Everyone is friendly and wants your stay to be excellent. If you love seafood this is the place to stay. However i am allergic so had limited options that was safe for me. On weekends it does get loud with people who are only staying the weekend. I still would recommend this hotel and would come back.
Stayed 8 nights in Oct 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 6 nights in Oct 2024

10/10 Excellent

Nadia Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, service, location was perfect. Definitely will visit again.
Stayed 4 nights in Oct 2024

2/10 Terrible

michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No consistency in the service. Was moved to a 3 different room because water was leaking from the air conditioning made a big mess over night almost fell. And the water was never hot in the second room we we given Very bad experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing but the entertainment staff was above and beyond. They really made out trip memorable!
Stayed 3 nights in Oct 2024

6/10 Okay

Lana, Edwardsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff was amazing. The entertainment staff work hard to make a fun experience. You can also chill at the “quiet pool” which we did a lot. My daughters and I booked a spa service and were very pleased (massages and facial). Excursions: we did the Sano Island boat trip (ehhh just ok. Lots of people and the mosquitoes are us alive on the island). Bring bug spray! Our fav was the 7 experience trip (horseback riding, missing, zip lines, etc). It was worth the money! The only negative I can give is the restaurant reservations. I tried to get reservations for our group of six and the girl wrote us down in the book. I understood we had reservations. We arrived at the restaurant and were told we didn’t. Half the restaurant was empty and they wouldn’t seat us. I was told her writing is down in the book was a “recommendation for six”. Huh? Anyway, of the six nights we were there we were able to eat at two sit down restaurants. That’s better than none! The buffet is good also, but we wanted to be fancier a few nights at least :) Would recommend this resort.
Stayed 6 nights in Oct 2024

10/10 Excellent

Francheska Prieto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelina Martinez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was good and the food was great. If you are looking for a relaxing place to vacation on the beach this is the spot.
Stayed 3 nights in Oct 2024