Sunscape Coco Punta Cana - All Inclusive

4.0 star property
Beachfront property with full-service spa

Photo gallery for Sunscape Coco Punta Cana - All Inclusive

Children's activities
14 restaurants, breakfast, lunch, dinner served; international cuisine
10 bars/lounges, 3 beach bars, swim-up bar, poolside bar
Lobby sitting area
6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • All-inclusive
  • Laundry
The current price is NZ$386
includes taxes & fees
4 May - 5 May

Explore the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪8 min walk‬
  • Catalonia Caribe Golf Club
    ‪3 min drive‬
  • Bavaro Beach
    ‪27 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪19 min drive‬

Room options

Sun Club Junior Suite Pool Access King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Blackout curtains
Sofa bed
Ceiling fan
  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Single Beds

Deluxe Family Room

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
2 bedrooms
Ceiling fan
Blackout curtains
  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Premium Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Junior Suite Swim out King

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

Highlights

Balcony or patio
Private pool
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Premium Suite King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Sun Club Deluxe Junior Suite King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Junior Suite Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Swim out King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Swim out Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Day bed
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Sunscape Coco Punta Cana - All Inclusive. Within steps you'll find Bavaro Lagoon and Cabeza de Toro Beach within a 10-minute stroll. Highlights at this beachfront property include 14 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Buffet Windows, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. 3411 square feet (317 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 8 min walk - 0.7 km
  • Catalonia Caribe Golf Club - 3 min drive - 1.9 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 27 min drive - 13.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 19 min drive

Restaurants

  • ‪The Cut - ‬14 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪Coral Sea Food - ‬19 min drive
  • ‪Yuca - ‬4 min drive
  • ‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 3411 square feet (317 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 1055 guestrooms or units
  • 3 levels
  • 15 buildings
  • 14 dining venues
  • 3 bars on the beach
  • 10 bars or lounges
  • Conference rooms
  • 3411 sq ft of conference space
  • 317 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on 4 May 2025 start from NZ$386.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive is a short 8-minute walk from Cabeza de Toro Beach.

Is there a spa on site at Sunscape Coco Punta Cana - All Inclusive?

Yep, Spa by Pevonia is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Sunscape Coco Punta Cana - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Sunscape Coco Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive features 3 beach bars, 6 outdoor pools and a full-service spa.

What makes Sunscape Coco Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunscape Coco Punta Cana - All Inclusive.

Is Sunscape Coco Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Coco Punta Cana - All Inclusive is a hit with families.

Does Sunscape Coco Punta Cana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Coco Punta Cana - All Inclusive?

No, Sunscape Coco Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Coco Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Coco Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 93 out of 227 reviews
Rating 8 - Good. 43 out of 227 reviews
Rating 6 - Okay. 43 out of 227 reviews
Rating 4 - Poor. 19 out of 227 reviews
Rating 2 - Terrible. 29 out of 227 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service
Will not return poor management in all area and trashy beach and ocean
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Jean, Muskego

Travelled with partner
Disliked: Staff & service
Our room had an odor, and no hot water. Our tropical view was a few trees and the roof of an abandoned resort. By the elevator on the 4th floor, I had some ceiling fall on my head and it was all over the floor. We complained, asked for a room with hot water and where the ceiling wasn’t falling, but extra $50/day more. They fixed the water the next day. All guests were given a $200 coupon credit to use on massages, wine, extra dinners. It was a scam. $10 or $20 off and only use 1 at a time. They would give us $100 credit towards a lobster dinner but we’d need to sit through 1.5hr presentation off site and then it would only cost around $40 each. We said no and he told us “cmon, I need more credits”. Not all restaurants were included and the booze was mostly cheap rail and awful! I asked for patron and was told $14, and not included. Very boring with only a few activities. Adult pool had to walk to beach for towels. Our towels got wet and we were not allowed to trade them in for a dry towel. The “adult only” restaurant had children and babies. They said The Sunclub children can be there. They were limited chairs in adult pool and only 1 day we got chairs as guests would lay towels down in the middle of night. We finally got chairs, put our towels & bag on chairs and our towels and bag we tossed to the side and guests took them. This was a common practice and caused a few yelling fights. Babies sitting at and on bars. No smoking signs but nobody obeyed!! NOT GOOD RULES!!
Stayed 7 nights in Dec 2024

8/10 Good

Gizzelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was okay… food was really good. Also, we got a room upgrade but door couldn’t lock so we felt uncomfortable sleeping and couldn’t get anyone at reception. But my stay was good for most part and staff always have a warm smile.
Stayed 2 nights in Dec 2024

4/10 Poor

Jacqueline

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Me gustó que estaba a orilla de la playa y tenía acceso a ella fácilmente, pero la experiencia en sí no es muy buena ha sido uno de los resorts más caros que he pagado y con muy poco que ofrecer, la comida estaba regular pero lo peor de todo es la mala gestión que tienen a la hora de hacer reservas para cenas a la carta, una logística pésima, si tengo oportunidad de volver sería el último resort al que iría
Stayed 3 nights in Dec 2024

10/10 Excellent

Lovel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Dec 2024

4/10 Poor

Amber

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jo, Lake Arrowhead

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much we extended our trip twice! Everyone is so friendly and spoil you! Felix was amazing with arranging our room, luggage, arranging taxis etc. The Sun Club is the way to go! You can walk from the hotel to a Party Catamaran.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosario and Yurka in the sun club were amazing. They make the best drinks out of all the bars. The hospitality was great. We were very disappointed with the show at chopsticks, our chef was a little boring, he only did a few tricks in the beginning and then rest of the time he just cooked as opposed to the other chef who was great entertainment throughout. Anything we asked for or needed was quickly sent to our room. The spa was absolutely amazing. Alexandria did my hair and she was fantastic! We got a mini facial but I can’t remember the ladies names but they were so good! The food was fine, nothing out of the ordinary, the Italian portion of the windows buffet was really. Overall I would definitely come back. At the store I would suggest you make sure if you are paying in pesos that you make sure they give you the right amount back and we almost lost 78 pesos because their calculations were wrong.
Stayed 6 nights in Dec 2024

6/10 Okay

Lea

Travelled with partner
Liked: Cleanliness
This is our first time with this resort, however been to DR many times. We did not read all reviews prior to book and had hoped that they were exaggerated once we did dive into them. Unfortunately they were not. This all inclusive resort had lots of outside vendor interference, there were constant vendors in front of ropes on beach selling their goods (including drugs) only a handful of pleasant staff members we encountered, and the included dining was not great at all. The Italian restaurant was terrible. Long wait, limited options, and bad tasting food. The service staff ie. housekeeping, bartenders, and food service could not understand basic english requests. We asked for directions to another part of resort to 3 different staff before we got a some what answer. Concierge desk was just salesmen, and bartenders did not understand drink requests such as Whiskey and coke. It took several times to get that right. We did like the app to make food reservations and did enjoy the quiet areas. I do know that we went during the rainy season, but it did not seem like there were many alternate activities indoors during the day, The rooms are comfortable, however did not enjoy the bathroom and bedroom all one room. No space for privacy at all. No drawers to unpack your clothes. Overall this place was not our favorite and we won't be back.
Stayed 4 nights in Dec 2024

8/10 Good

Ana M

Travelled with family
Liked: Staff & service, amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Juezel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be more Caribbean options as it relates to the food
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable I was greeted upon arrival. Was given an overview of the property. My king suite room was spacious and the bathroom nicely appointed with glass surrounded water closet and shower. Nice balcony spent time out there and the beach side Bali beds. The restaurants were amazing with various scrumptious entree offerings. Many activities, shopping and onsite casino. Something for everyone. My first trip to the DR, this resort was impressive, I thoroughly enjoyed myself.
Stayed 2 nights in Dec 2024

10/10 Excellent

hilary, Haverhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Place to stay!
Stayed 1 night in Dec 2024

8/10 Good

Kateryna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have more cuisine and variety of food and fish, I was a little short of seafood
Stayed 10 nights in Dec 2024

2/10 Terrible

Charles

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction noise and paint going on for four days on the kids waterpark right in front of our room. All the garbage on the beach was piled up into one disgusting pile or mountain in front of the beach seating area so that that’s what you had to look at while you relaxed. The drinking water was poisoned so after four days of poisoning people they had to switch to bottled water for the whole resort. And the peddlers on the beach were so aggressive. I’ve never seen something like that in my life. Practically harassing us every 5 to 10 minutes.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pools, and restaurant options, beautiful beach area. Adults only section. Honeymoon suite. Beautiful room, deck and view from the room
Stayed 6 nights in Nov 2024

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible, the fire alarm went off several times per day, we lost power, there was no hot water, staff was unfriendly
Stayed 7 nights in Nov 2024

6/10 Okay

CYNTHIA

Liked: Staff & service, property conditions & facilities
Customer service was good. However, I didn’t like the fact that there were no carts to get around the property and no help carrying bags to our rooms
Stayed 3 nights in Sep 2024

8/10 Good

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean the staff was excellent the food was ok I had a few hiccups but I was willing to over look them. The only thing that was most uncomfortable was the heat
Stayed 8 nights in Oct 2024

10/10 Excellent

basheer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Keith

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Scam artists selling “excursions” on the beach. They will pester you constantly. Hotel staff acknowledges they suck but they do nothing to get rid of them. Food at this hotel is terrible. The resort itself is nice. Inky way I’d do it again is pay the $30 a day for a cabana. You get a waiter to bring drinks, roped off so the scam artists can’t approach, and a cookout of burgers/hot dogs. Some of the inky edible food in property.
Stayed 7 nights in Oct 2024

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
How amazing the staff was.
Stayed 7 nights in Sep 2024