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Catalonia Punta Cana - All Inclusive

4.0 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Catalonia Punta Cana - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Privileged Deluxe Junior Suite
8 restaurants, breakfast, lunch, dinner served; international cuisine
Reception hall

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • On private beach
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Housekeeping
    Housekeeping

Explore the area

Map
Playa Bavaro, Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Catalonia Caribe Golf Club
    2 min walk
  • Cabeza de Toro Beach
    12 min walk
  • Bavaro Lagoon
    2 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

View all photos for Privileged Family Deluxe Junior Suite

Privileged Family Deluxe Junior Suite

Privileged Family Deluxe Junior Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Sofa bed
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed OR 2 Queen Beds and 2 Single Bunk Beds

View all photos for Junior Suite

1 bedroom, free minibar items, in-room safe, blackout curtains

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LCD TV
Ceiling fan
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe Junior Suite

Privileged Romance Deluxe Junior Suite

Privileged Romance Deluxe Junior Suite

Highlights

Furnished balcony
Air conditioning
Minibar (some free items)
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Single

1 bedroom, free minibar items, in-room safe, blackout curtains

Junior Suite Single

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LCD TV
Ceiling fan
Separate bedroom
  • 46 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Deluxe Junior Suite

Privileged Deluxe Junior Suite

Privileged Deluxe Junior Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

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Serenade Punta Cana Beach & Spa Resort - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (5198)
The price is NZ$479
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Catalonia Punta Cana - All Inclusive. You'll be within a 15-minute walk of Cabeza de Toro Beach and 1.8 km (1.1 mi) from Bavaro Lagoon. Highlights at this beachfront property include 8 restaurants, 2 beach bars and a full-service spa. .A day of pampering at Alegria can include beachside massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Gran Caribe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and golf course. Other amenities include an outdoor swimming pool, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Punta Cana property include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Catalonia Caribe Golf Club - 2 min walk
  • Cabeza de Toro Beach - 12 min walk
  • Dolphin Explorer - 4 min drive
  • Downtown Punta Cana - 10 min drive
  • Bavaro Beach - 51 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 16 min drive

Restaurants

  • ‪The Cut - ‬3 min drive
  • ‪Lobby Bar - ‬4 min drive
  • ‪Restaurante Gran Caribe - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Yuca - ‬1 min drive

About this property

Catalonia Punta Cana - All Inclusive

Property with private beach and full-service spa
Catalonia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at Catalonia Punta Cana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 711 guestrooms or units
  • 3 levels
  • 30 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 5 bars or lounges
  • Built in 1998
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Catalonia Punta Cana - All Inclusive offers 711 accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gran Caribe
  • La Toscana
  • Mikado
  • Rodeo Steak House
  • Terrace

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • 30 buildings
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Catalonia
Catalonia All Inclusive
Catalonia All Inclusive Punta Cana
Catalonia Punta Cana
Catalonia Punta Cana All Inclusive
Punta Cana Catalonia
Punta Cana Catalonia All Inclusive
Catalonia Royal Bavaro Hotel Punta Cana
Catalonia Royal Bavaro Punta Cana
Royal Catalonia Bavaro
Catalonia Punta Cana All Inclusive All-inclusive property
Catalonia All Inclusive All-inclusive property
Catalonia Punta Cana All Inclusive
Catalonia Punta Cana - All Inclusive Punta Cana
Catalonia Punta Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Catalonia Punta Cana - All Inclusive?

Catalonia Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Punta Cana - All Inclusive?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Catalonia Punta Cana - All Inclusive on 7 Nov 2024 start from NZ$379.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive is a short 12-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Catalonia Punta Cana - All Inclusive?

Yep, Alegria is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Catalonia Punta Cana - All Inclusive have a pool?

Yep, and guests recommend it! Catalonia Punta Cana - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Catalonia Punta Cana - All Inclusive?

Catalonia Punta Cana - All Inclusive features a private beach, 2 beach bars and a full-service spa.

What makes Catalonia Punta Cana - All Inclusive a romantic place to stay?

A hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Catalonia Punta Cana - All Inclusive.

Is Catalonia Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Catalonia Punta Cana - All Inclusive is a hit with families.

Does Catalonia Punta Cana - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Catalonia Punta Cana - All Inclusive?

No, Catalonia Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Punta Cana - All Inclusive?

Relax with a coldie at the 2 beach bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Catalonia Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive has an 18-hole golf course. Golf lessons are also available.

Catalonia Punta Cana - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 525 out of 1279 reviews" "
Rating 8 - Good. 301 out of 1279 reviews" "
Rating 6 - Okay. 188 out of 1279 reviews" "
Rating 4 - Poor. 130 out of 1279 reviews" "
Rating 2 - Terrible. 135 out of 1279 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, amenities
I didn’t like it at all. First time here and I do not think I will come back. The rooms need a major upgrade, the beds are as hard as a rock, the pillows horribly old and uncomfortable. The food was average and forget about the drinks at the bar. The employees were somewhat nice but I feel that they were forced to work too much. I been to other resorts around here this was by far the worst I had ever been to.
Stayed 7 nights in Jul 2024

2/10 Terrible

Havana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

LUIS, New York

Liked: Cleanliness, amenities
We had a wonderful time at Punta Cana and met lots of friends. We’re looking forward to visiting again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Zurqueida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, confortable and kids friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Yoana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great staff and food
Stayed 7 nights in Jul 2024

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, clean and very friendly. The only thing I can complain about is that the television didn't look good, I called and they didn't repair it. but I don't hesitate to return
Stayed 3 nights in Aug 2024

8/10 Good

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courteous & friendly. The food was good.
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey

Travelled with family and small children
We were given a room that smells like mold, a couple of bugs here and there. My daughter injured herself when the sewer cover was broken, we nearly lost a few of our clothes for dry-cleaning, the bellboy sent us to the wrong taxi that caused us nearly got abducted, my daughter's got food poisoning and etc.. Overall the money I spent on this resort is a big regret.
Stayed 4 nights in Apr 2024

2/10 Terrible

Cherisse Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The property is Big and nice but the service Sucks. The workers other than the room attendants are lazy. The workers in the front of the house don’t speak English or act like they don’t. I upgraded my room there was nothing they told me in the room and there was know views I paid an extra $360 for nothing. When you make a reservation for the restaurant they tell you it’s full without looking. I made a reservation for the steakhouse and get there and they gave me a hard time saying my party was for ten not fourteen show them a paper from guest service and still had a hard time. That hotel is only good for Spanish speaking people everyone else gets bad treatment. For this reason I might not use Expedia again because you should have new all this about this hotel I sent over $5000 for this hotel what a waste of money. One more thing your room not picked before you get there. they just find a room when you get to the desk to check in.check in is a hour wait then another hour checking in because there looking for a room this place is Very Bad.
Stayed 6 nights in Jul 2024

4/10 Poor

CIRKYA

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Pedro Gutierrez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Le falta capacitación al personal para atender a los turistas decirlas que necesitan sonreir yser atentos con todos y no nadamas con quien deja propina porque la propina es opcional no es obligatoria pero para éso son las capacitaciones
Stayed 5 nights in Jul 2024

4/10 Poor

Angelo

Travelled with family
Disliked: Staff & service, property conditions & facilities
After visiting there are some highs and lows- mostly lows If you’re not with good company the service that is not great and very slow will make you want to leave.The bar at the pools only has one person working it and the restaurants are limited staff.Take an extremity long time to get anything.This isn’t the fault of the staff but the fault of the company who ownes the property they don’t staff well. The staff is very friendly. The restaurants and buffet food are really good!You must have reservations for the restaurants which are hard to getcall ahead and get reservations . There are only 4 restaurants and they will tell you they are booked when you actually get the eat there you will see the restaurant is barely full they don’t have enough staff to have a lot of people eating there they are basically forcing you to eat at the buffet another thing that is a fault of the ownership there plenty of people that want to work in the area. The rooms are always cleaned but they don’t leave towels frustrating to come back from the pool and not have towels to shower. The pool has an ok atmosphere and there another smaller buffet located next to it.There is also a snack bar in the same area.The bar at the pool is slow with one person working it. Drinks arenot that great cheap liquor they most likely refill the bottles with cheaper liquor. The pool is not family friendly your kids will see all body parts of all genders.U get what you pay4 at the end- go less nights to better place!
Stayed 6 nights in Jul 2024

4/10 Poor

DJAMEL

Stayed 6 nights in Jul 2024

2/10 Terrible

Mary P

Disliked: Amenities, property conditions & facilities
No AC, refrigerator didn’t work, and no phone for 3 nights
Stayed 5 nights in Jul 2024

6/10 Okay

Paul

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property was very well maintained with many areas for relaxation and fun. However, we had a issue with our reservation and access to our room. The management refused to speak with us and insulted us by authorizing their team to offer us $38 for having to wait 5 hourstoget our room after traveling 8 hours.
Stayed 9 nights in Jul 2024

8/10 Good

Jaime Daniel

Liked: Cleanliness, staff & service
It was a great place to stay definitely will go back
Stayed 2 nights in Jul 2024

10/10 Excellent

Wafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
This was an absolute terrible experience. The property is gorgeous, but there are so many issues in the hotel from food to air conditioning to you name it.
Stayed 9 nights in Jul 2024

10/10 Excellent

Jana, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at Catalonia properties before and this is by far my favorite! I’ll be back next year!
Stayed 3 nights in Jun 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 5 nights in Jul 2024

4/10 Poor

Marisol, Bronx

Stayed 3 nights in Jul 2024

6/10 Okay

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is goog but the buffet always shortage of clean tables and plates they want you to find you own tables and is hard to found one the animation is good
Stayed 7 nights in Jul 2024

10/10 Excellent

Shamshod

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! Enjoyed our stay.
Stayed 4 nights in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
It’s a good resort if you don’t have any problems. Overall, my experience as a solo traveler was nice& safe. If you’re looking for a basic get-away, then one may like this place. The staff was relatively friendly and helpful. The resort wasn’t too big, and the landscaping was nice. The rooms were outdated& the bed was not comfortable. And the air conditioning unit was an earful. The food at the main restaurant was not good, so I would recommend the Italian and Asian restaurants 8/10. I thought it was interesting that one couldn’t order alcoholic beverages in the restaurants. There were two main places to get alcoholic beverages, and one closed at 6 p.m. Another thing I found interesting is that one couldn’t wear a bikini top into the restaurants; one would have to have a coverup. Now on to the problem. When I first arrived, I had ants in the bed. The housekeeper came, sprayed, & changed the sheets. Later on, they migrated to the bathroom, and housekeeping had to come back to spray again. Still fine. Then, on my second day, I woke up to ants on my luggage and clothing. When I asked to speak to a supervisor the night before to see what solutions could be done, no supervisor notified me. When I brought this to their attention the second day (with a video) and asked if I could wash my clothes so I wouldn’t take home "souvenirs," I was told no, and the best I could do was shake out my clothes. I was appalled because that was a weird problem-solving suggestion, and on the webs
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexis

Stayed 3 nights in Jul 2024