Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
View from room
Exterior
Exterior
46-inch LED TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence El Carmen - Adults Only - All Inclusive. You'll be 11.3 km (7 mi) from Macao Beach and 19.7 km (12.2 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing day at MIILE can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 4 poolside bars and 15 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Uvero Alto property, you'll be 32.2 km (20 mi) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 17 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only All Inclusive
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Frequently asked questions

What is the cancellation policy at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence El Carmen - Adults Only - All Inclusive?

Yep, Excellence El Carmen - Adults Only - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Excellence El Carmen - Adults Only - All Inclusive?

The closest beach to Excellence El Carmen - Adults Only - All Inclusive is Bavaro Beach (27.6 km).

Is there a spa on site at Excellence El Carmen - Adults Only - All Inclusive?

Yep, MIILE is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Excellence El Carmen - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive features 4 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence El Carmen - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence El Carmen - Adults Only - All Inclusive.

Is Excellence El Carmen - Adults Only - All Inclusive family-friendly?

No, Excellence El Carmen - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence El Carmen - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence El Carmen - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence El Carmen - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Excellence El Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?

No, pets are not allowed.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1269 out of 1772 reviews" "
Rating 8 - Good. 274 out of 1772 reviews" "
Rating 6 - Okay. 124 out of 1772 reviews" "
Rating 4 - Poor. 45 out of 1772 reviews" "
Rating 2 - Terrible. 60 out of 1772 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this vacation was perfect, the room, restaurants, shops, lounges, but especially the staff!
Stayed 8 nights in Oct 2024

8/10 Good

David Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up suit! Staff are so friendly!
Stayed 7 nights in Oct 2024

10/10 Excellent

Yobely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully maintained. The staff is amazing. Entertainment was different every night.The options for food are great. Awesome vibes all around.
Stayed 4 nights in Sep 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was stunning, & the property was a Caribbean paradise. We enjoyed the variety of restaurants & the evening entertainment. The rooms could use a refresh, but we would still book again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Rouslan

Liked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Vikramjeet

Stayed 4 nights in Sep 2024

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel A

Stayed 4 nights in Sep 2024

6/10 Okay

Gezim, Forest Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to share my recent experience at Excellence El Carmen, which was quite disappointing. We made reservations for two rooms through Expedia as VIP platinum members, expecting complimentary upgrades. Unfortunately, this did not happen. Instead, we were assigned one room with a king bed and another with two separate twin beds, which was unsuitable for two couples celebrating their anniversary. When we raised our concerns, the response from the staff was rude, stating, “That’s what you booked; you can complain with Expedia.” This was particularly disheartening,especially as loyal guests of the resort for many years. We reached out to Expedia, and while they were apologetic, they could only offer a resolution timeframe of 24-72 hours for our week-long stay. Although we finally received a room change the next day to a king bed, the overall experience left us feeling unhappy. It’s evident that the resort has changed significantly for the worse over the last two years. I question why Expedia list Excellellence El Carmen as a VIP resort when they fail to honor that status. We have always returned for the exceptional service provided by dedicated employees. I would like to sincerely thank Yocasta for her help with restaurant reservations and the attentive waitstaff, including Deudone,Wilkin, Rosario, Lorenzo, and others whose names I may have forgotten. I also want to acknowledge Jose Luis, who wasn’t working during our visit but always went above and beyond to serv us.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lyron Omont, Pooler

Stayed 6 nights in Sep 2024

10/10 Excellent

Adam, New Albany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the people are all friendly and really get to know you!
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to experience for our first time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and the staff. Best people. Our 2nd trip and it was amazing as the first
Stayed 7 nights in Oct 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jessica Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was EXCELLENT! The staff was the most friendly people! They are all very engaged with the guest! The room was amazing! We will definitely be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Amine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly
Stayed 7 nights in Oct 2024

10/10 Excellent

rusudan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellence hotel,clean rooms, delicios foods,the best staff i have ever seen, thanks a lot of our bartender, juan carlos, he is the best!
Stayed 5 nights in Oct 2024

8/10 Good

Humberto Castulo, Ocala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excellence Junior Suite was absolutely beautiful. I loved that the mini bar was included in our package. The only thing i didnt like was the third party sales people who harass you around the resort trying to sell you excursions. They place these sales people right down the stairs of the main lobby. I want to relax in a resort, not feel pressured. Other than that, i enjoyed our stay
Stayed 5 nights in Sep 2024

8/10 Good

Kenneth, West kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Kimya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Mackenzie

Stayed 7 nights in Sep 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Property conditions & facilities
Great location - very friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

kathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go for your honeymoon!
Stayed 4 nights in Oct 2024