Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Exterior
View from room
Exterior
46-inch LED TV with cable channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym
  • Housekeeping

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    4 min drive
  • Macao Beach
    22 min drive
  • Cana Bay Golf Club
    25 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    46 min drive

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence El Carmen - Adults Only - All Inclusive. You'll be 11.1 km (6.9 mi) from Macao Beach and 19.7 km (12.2 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing day at MIILE can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 4 poolside bars and 15 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Uvero Alto property, you'll be 36.9 km (22.9 mi) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 22 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 46 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence El Carmen - Adults Only - All Inclusive?

Yep, Excellence El Carmen - Adults Only - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Excellence El Carmen - Adults Only - All Inclusive?

The closest beach to Excellence El Carmen - Adults Only - All Inclusive is Bavaro Beach (27.6 km).

Is there a spa on site at Excellence El Carmen - Adults Only - All Inclusive?

Yep, MIILE is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Excellence El Carmen - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive features 4 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence El Carmen - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence El Carmen - Adults Only - All Inclusive.

Is Excellence El Carmen - Adults Only - All Inclusive family-friendly?

No, Excellence El Carmen - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence El Carmen - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence El Carmen - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence El Carmen - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Excellence El Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?

No, pets are not allowed.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1228 out of 1697 reviews" "
Rating 8 - Good. 256 out of 1697 reviews" "
Rating 6 - Okay. 117 out of 1697 reviews" "
Rating 4 - Poor. 41 out of 1697 reviews" "
Rating 2 - Terrible. 55 out of 1697 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dionne K

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, very clean property… Don’t hesitate to book, you will enjoy 😎
Stayed 5 nights in Sep 2024

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything no complaints at all
Stayed 4 nights in Sep 2024

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, dust would blow out of the A/c.
Stayed 7 nights in Sep 2024

8/10 Good

Valerie

Stayed 6 nights in Aug 2024

10/10 Excellent

Vanessa C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence El Carmen was our first experience with an all inclusive and they did not disappoint us at all. Staff was great the resort is Beautiful and clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

Charlotte D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of dining options and all are amazing. Cute little ice cream/dessert/coffee shop. Nightly shows are great. Only thing I didn't like was the fact that the pools close at 7 pm - including the swim outs. I would have liked to use my swim out a little longer. Room service is also great and very fast. Housekeeping is wonderful. Loved coming back to the room to see what she did each day. Beach was beautiful and very swimmable.
Stayed 7 nights in Aug 2024

10/10 Excellent

Saly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was breathtaking. The staff was amazing and beach was beautiful. Great restaurants with so many food options. I will definitely come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Diara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenny, College Point New

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our vacation here. What we loved most is the service from our private pool. We don't need to get out to get a drink. Our always ready Sammy the bartender always checks if we need anything. If we also lucked out because the resort was not crowded I guess because it wasn't peak season. The food is not bad. It's not michelin rated so do not expect much but the octopus at lobster house and the ceviche at flavor market is highly recommended. Staff are great and you are pampered. Only very minor issue I guess is that unlike other Caribbean resorts like in Cancun, T&C or Aruba, there is no language barrier. But again, overall it was a great vacation. We will certainly go back after we check off others in our list. :)
Stayed 3 nights in Sep 2024

6/10 Okay

Craig Oliver

Travelled with partner
Liked: Cleanliness, amenities
Property was very well laid out other than the evening activities noise made it impossible to relax until the shows were over. Ice makers not working. Had terrible sickness while there and spoke with other guests who were experiencing the same
Stayed 7 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2024

6/10 Okay

Mehul Harivadan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Spa services like steam room and Hydro therapy were closed. We were notified after we paid in full for a spa treatment. Spa services being offered not in their designated facilities but instead provided in guest suites.
Stayed 3 nights in Sep 2024

6/10 Okay

Arthur

Stayed 4 nights in Aug 2024

6/10 Okay

Margaret Wai Man, Palisades Park

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We had a 10day stay and enjoyed the time spend there except with a few issues. Overall staff are not too friendly and most had attitude issues like they hated their jobs, with an exception of a few of course. I have to admit the rudeness was overwhelming and did put a damper on our stay. Food was mediocre. Nice beach when water is calm but when it's not, very difficult to stay in water. Rooms were large and comfortable but we did have an issue with ants. They were everywhere. We didn't notify cleaning because we didn't want ant spray in our room. So we used clorox wipes to tackle them and each time they would move to a different spot.
Stayed 9 nights in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was excellent. Thank you for my incredible stay.
Stayed 3 nights in Sep 2024

8/10 Good

Rasheed

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Great property with lots of fabulous dining options. The food was pretty good and the hotel property nice with a large pool area. The staff while they do their best are not adequately trained. Tip: Avoid paying more for the swim up suite as its not really worth it
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suprisingly great time , the swim out room was one of the best times of my traveling life!
Stayed 8 nights in Aug 2024

10/10 Excellent

Shannen

Stayed 4 nights in Aug 2024

8/10 Good

Navy, Dundalk, ONTARIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice resort. Staff was on and off. Not super engaging for activities. I wish there were buffet options for dinner as well as a la carte. The junior swim up suite was perfect in block 8.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos Andres Sosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamyah

Stayed 5 nights in Aug 2024