Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
46-inch LED TV with cable channels, TV
Exterior
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪17 min drive‬
  • Cana Bay Golf Club
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence El Carmen - Adults Only - All Inclusive. You'll be 11.3 km (7 mi) from Macao Beach and 19.7 km (12.2 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing day at MIILE can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 4 poolside bars and 15 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 17 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only - All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults Only All Inclusive
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Frequently asked questions

What is the cancellation policy at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence El Carmen - Adults Only - All Inclusive?

Yep, Excellence El Carmen - Adults Only - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Excellence El Carmen - Adults Only - All Inclusive?

The closest beach to Excellence El Carmen - Adults Only - All Inclusive is Macao Beach (7.4 km).

Is there a spa on site at Excellence El Carmen - Adults Only - All Inclusive?

Yep, MIILE is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Excellence El Carmen - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Excellence El Carmen - Adults Only - All Inclusive?

Excellence El Carmen - Adults Only - All Inclusive features 4 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence El Carmen - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence El Carmen - Adults Only - All Inclusive.

Is Excellence El Carmen - Adults Only - All Inclusive family-friendly?

No, Excellence El Carmen - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence El Carmen - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence El Carmen - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence El Carmen - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Excellence El Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?

No, pets are not allowed.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1321 out of 1841 reviews
Rating 8 - Good. 283 out of 1841 reviews
Rating 6 - Okay. 129 out of 1841 reviews
Rating 4 - Poor. 44 out of 1841 reviews
Rating 2 - Terrible. 64 out of 1841 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 9 nights in Oct 2024

10/10 Excellent

Henesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sure does live up to its name ! If you’re looking for an all inclusive for a special occasion look no further! The honeymoon suite overlooking the Ocean with its own private terrace and pool is a must to book! The excellence club also grants you access to premium liquor, premium bottles on your room, and a private restaurant. The property was clean all throughout and the food was amazing! The staff are very friendly and welcoming and will go above and beyond to make sure you have a good time. Drinks were great and there are numerous bars located throughout the property. Highly recommend this resort will definitely visit back soon !
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations myself and my husband has ever been on. Will definitely come back.
Stayed 7 nights in Oct 2024

10/10 Excellent

Benny

Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Austin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at a Exellence. Greatly enjoy as each one has little something different to offer.
Stayed 6 nights in Nov 2024

10/10 Excellent

Benjamin K, Trophy Club

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic 7 day vacation at Excellence El Carmen. Initially when we entered the lobby area we weren't impressed, but the overall experience was great. The staff were very courteous and overall friendly, and the property/ground were super clean. We upgraded to Club level which helped us to access the Magna steakhouse and premium products, high end liquor and reserved section at the beach. The housekeeping staff were very prompt and on top of it to recognize us celebrating my wife's birthday. Germy at the concierge desk was super, he even checked on us while he was on his day off. Franciela the manager was superb to make sure we were happy and took care of a mishap during our stay. Stalin, the spa rep was great. Juan with the luggages, Rocio at the pool, Emmanuel at the martini bar made our vacation so enjoyable. So many to recognize. Magna was great (Tomahawk steak was surprisingly good for a Texas resident). We didn't like the Asian, the Indian restaurant was good but not great. Lobster restaurant was great, I wish they had more fish options to order from. Overall, for an all inclusive resort, I will give high marks for Excellence El Carmen.
Stayed 6 nights in Nov 2024

10/10 Excellent

Neko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a paradise. Hotel and staff were amazing. We had a great time.
Stayed 6 nights in Nov 2024

10/10 Excellent

Juliet

Travelled with group
Liked: Amenities
The hotel is gorgeous and the staff are what really make the stay special. Jennifer, a hostess on our first night, was also at the breakfast buffet in the morning and she remembered our names!! the activities Director Ramon, made sure we were always included and informed about the many activities by the pool and about the fun shows in the evening. Our server at the pool, Jenny, was amazing! Always smiling and seemed to really enjoy working there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here! Food and staff were top notch
Stayed 5 nights in Nov 2024

8/10 Good

David, Wexford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is amazing, very well appointed and very well cared for. A Food is decent for all inclusive, not amazing, not bad. I wish there were more local options and fish selections. Menus were often very Americanized (burgers, wings, etc.) B-/C Service is ok. Waiters are very personable but incredibly slow to take your order. Bartenders are very fast and make great drinks but seem miserable. C Beach is great, sand is incredible soft, no seaweed or rocks upon entry to the water. Water is incredibly warm. A Loungers and pool area are wonderful. Very nice thatch huts with tables and a hook for your beach bag for every pair of lounge chairs both on the beach and poolside. They even give you a beach bag with your room to use while you’re there. A Ambient music was amazing, all bachata, merengue and salsa, definitely made you feel like you were in the Dominican as opposed to some resorts that play all American music. A Private decks & plunge pools in room are wonderfully appointed but not very private. I’d call them semi-private. Even the third floor rooftop ones guests across from you could very easily see you if you wanted to sunbath topless or in the buff. While they’re gorgeous it’s a shame they aren’t truly private. B- Entertainment left much to be desired. I realize entertainment at Caribbean resorts can be a little on the cheesy side but Saturday night was a trivia contest and karaoke. Basically they turned the guests into the entertainment. C-/D
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean Cura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Highly recommend! Me and my husband had a great time in Excellence El Carmen. Their food and room service was amazing! Their cocktails and alcohol options are top notch! We will definitely come back!
Stayed 5 nights in Nov 2024

8/10 Good

Rima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience in terms of food and service! Liked that we had no one bothering us regarding any promotions or time shares! Beach service was great. Restaurants take a while for food to be delivered to your table, but room service was quick! However, we Scheduled breakfast in room, but was not delivered (reached out to front desk, but no explanation as far as why it was not left in the room). Also did not receive the champagne bottle as part of expedia perks!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Nov 2024

10/10 Excellent

Vismal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoel, Marleny and Pedro are superstars who really made an impression and memorable stay!
Stayed 8 nights in Nov 2024

10/10 Excellent

Corrisa, Banks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay on the resort. Absolutely no need to leave the resort if you want a true, relaxing vacation. Everything was wonderful. So happy I chose the Honeymoon Beachfront Suite with pool, and the Excellence All-Inclusive. Did not want to leave. Everything was perfect!
Stayed 8 nights in Nov 2024

8/10 Good

Carissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest, relax and recharge. Food, drinks and entertainment were great! Service was over the top! We could not ask for more
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Chantale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the Excellent resort 10 star rating I would! Best vacation my husband and I had. Thank you to everyone who work at the resort for making our vacation so special.
Stayed 7 nights in Nov 2024

8/10 Good

Stephen, Hoffman Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

olabisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence club is worth it! Everything was amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Chorrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful…. Staff was friendly and always willing to go the extra mile to make sure your stay was a great experience. Pool area was nice and beach was breathtaking. There were plenty of eating options and all food was excellent… would highly recommend.
Stayed 7 nights in Nov 2024