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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
Couples treatment room(s), sauna, hot tub, steam room
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Hot tub
  • On private beach
  • Pool
The price is NZ$1,296
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    14 min walk
  • Indigenous Eyes Ecological Park
    9 min drive
  • Prontoz
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    17 min drive

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King

Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Resort View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite King

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. You'll be 7.4 km (4.6 mi) from Punta Cana Beach and 26.7 km (16.6 mi) from Bavaro Beach. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, The Pier, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and 24-hour gym. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a hot tub. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class Punta Cana property, attractions include Downtown Punta Cana and Cabeza de Toro Beach.

What's nearby

  • Juanillo Beach - 14 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 9 min drive
  • Scape Park - 12 min drive
  • Punta Cana Beach - 12 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only beachfront property with 3 outdoor pools
Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (15,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on 21 Jan 2025 start from NZ$1,295.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive family-friendly?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1003 reviews" "
Rating 8 - Good. 99 out of 1003 reviews" "
Rating 6 - Okay. 38 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an Amazing place!
Stayed 4 nights in Sep 2024

8/10 Good

Roberto Lorenzo, Kindred

Liked: Cleanliness, property conditions & facilities
The Hotel looks amazing and overall the service was very good. Had an issue with service 1 night but the staff later meet with me to explain why the staff member was rude to us. Also went to The blind Butcher Experience which adds $150 per person to share a steak, which was average. For the price of the stay I was expecting to have the premium liquor I drink and not have to pay extra like in the sports bar. Also since we stayed in an adult Hotel I was expecting to have access to the pool beyond 6pm with access to the pool bar. Last but not least my girlfriend got food poisoned, So be careful with food.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica, Caguas Puerto Rico

Stayed 3 nights in Aug 2024

6/10 Okay

Leyry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, but some of the staff were sometimes kind of unorganized and lost. Also, some restaurants were closed when they were scheduled to be open. Everything else was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time to Punta Cana by far the best experience, the staff was SO incredibly nice! They go above and beyond to make sure you’re having a great time. I was so pleasantly surprised with the food. It was delicious. I have traveled around the world and I can honestly say that I would go back without hesitation.
Stayed 4 nights in Sep 2024

8/10 Good

Alfred

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and for the most part the staff was friendly. The food was just so/so, not anywhere close to being 5 star.like I read in some of the other reviews. The staff was always trying to upsell you on something. There wasn't a lot of beach to walk as they have it segregated off by some of the close by resorts. Also, there is a private beach club property right next door that does events. It was so loud one evening until about 2 AM, the vibrations came right into the room. Finally, the water park was closed all but one day we were there and could not get straight answers from the staff. I just felt like they would tell you what you wanted to hear. I enjoyed my vacation but would definitely not go back at these prices.
Stayed 7 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best experience on a hotel. They always want to make sure that you are having a good time. From Felix, the food manager, to patrick at the gym( which is an awesome gym) and Manuel with the entertainment. Coming back for sure
Stayed 4 nights in Sep 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The level opinion amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, would recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Amazon attention and super professional staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, very friendly & accommodating staff. Great for couples looking to relax & have great food. 10/10 stay. The only constructive feedback I have is that it is NOT "ALL INCLUSIVE". Transportation to & from the airport is NOT included, dinner at the "Blind Butcher" is not included & very overrated (food is 6/10), and the staff does a lot of upselling. Aside from this, the resort is beautiful, the service is phenomenal & I do recommend staying here.
Stayed 5 nights in Sep 2024

10/10 Excellent

RUDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking to be completely relaxed and stress-free from work or home, this is the right place for you ! The hotel is worth every penny.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dilcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

DANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of this hotel is gorgeous. The restaurants are beautifully designed and the food is top tier! The beach is clean and private. Lastly, all the staff are super friendly and helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Edith

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien,creo que para el precio deben tener bebidas premium
Stayed 2 nights in Sep 2024

8/10 Good

Jean-Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the adults only part and it was absolutely beautiful and the service food and staff was amazing the only set back was the drinks they were not good at all . I still would return to this property
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our honeymoon and it was so much fun! The drinks and food were delicious!! I’ve been to other resorts in DR and was very impressed. They had some many activities, we had a paint night, silent disco and tastings!
Stayed 5 nights in Aug 2024

4/10 Poor

Lina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio pésimo en el bufet,las áreas comunes sucias,encontré una cucachara al lado del elevador estuvo ahí por 3 días.Las personas del front desk nada amables.Es un lugar muy costoso para un servicio tan malo y las personas no son para nada amables.Las piscinas sucias y los trajos pésimos.Lo único bueno por decir el restaurante the blind butcher Excelente claro q tiene un costo de $150 Por persona.El spa excelente también.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara was great. Had access to Ziva as well. Food choices were excellent. Our stay didnt disappoint. PS. Bring your wallet...
Stayed 3 nights in Sep 2024