Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive (Cap Cana, DOM): Reviews & Deals from NZ$1,039

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Adults-only luxury on the beach

Dates

November 2024

Tu.

Th.

Sa.

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December 2024

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Th.

Sa.

Su.

Couples treatment room(s), sauna, hot tub, steam room

6 restaurants, breakfast, lunch, dinner served; international cuisine

Club Ocean View One Bedroom Grand Master Suite | Terrace/patio

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

All-inclusive

On private beach

Hot tub

Room service

Pool

includes taxes & fees

1 Dec - 2 Dec

Explore the area

Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000

Juanillo Beach
14 min walk
Indigenous Eyes Ecological Park
9 min drive
Los Establos Cap Cana
11 min drive
Punta Cana (PUJ-Punta Cana Intl.)
17 min drive

Room options

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front Junior Suite King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Ocean view
Sleeps 2
1 King Bed

Club Ocean Front Junior Suite Double

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Ocean view
Sleeps 4
2 Queen Beds

Junior Suite Swim Up Double

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Resort view
Sleeps 4
2 Queen Beds

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Ocean view
Sleeps 2
1 King Bed

Club Ocean View Junior Suite Double

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

56 sq m
Ocean view
Sleeps 4
2 Queen Beds

Junior Suite Swim Up King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Resort view
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Junior Suite Swim Up Double

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

56 sq m
Resort view
Sleeps 4
2 Queen Beds

Club Ocean View Junior Suite King

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

56 sq m
Ocean view
Sleeps 2
1 King Bed

Resort View Junior Suite King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Resort view
Sleeps 2
1 King Bed

Club One Bedroom Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

115 sq m
Ocean view
Sleeps 4
1 King Bed

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

125 sq m
Ocean view
Sleeps 4
1 King Bed

Ocean View Junior Suite Double

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Ocean view
Sleeps 4
2 Queen Beds

Club Junior Suite Swim Up King

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

56 sq m
Resort view
Sleeps 2
1 King Bed

Junior Suite Double

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Sleeps 4
2 Queen Beds

Ocean View Junior Suite King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Ocean view
Sleeps 2
1 King Bed

Club One Bedroom Master Swim Up Suite

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

115 sq m
Resort view
Sleeps 4
1 King Bed

Junior Suite King

Highlights

Balcony

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Egyptian cotton bed sheets

Separate bedroom

56 sq m
Sleeps 2
1 King Bed

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 night

includes taxes & fees

20 Nov - 21 Nov

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

20 Nov - 21 Nov

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. You'll be 7.4 km (4.6 mi) from Punta Cana Beach and 20.3 km (12.6 mi) from Downtown Punta Cana. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, The Pier, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and 24-hour gym. 15000 square feet (1394 square metres) of event facilities include 18 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a hot tub. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class Punta Cana property include Juanillo Beach and Punta Espada Golf Course.

What's nearby

Juanillo Beach - 14 min walk
Punta Espada Golf Course - 8 min drive
Indigenous Eyes Ecological Park - 9 min drive
Scape Park - 12 min drive
Punta Cana Beach - 12 min drive

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

‪Juanillo Grill & Beach Bar - ‬8 min walk
‪The Chinola - ‬1 min walk
‪El Mercado - ‬6 min walk
‪Punch Bar - ‬16 min walk
‪Fishing Lodge Bistro - ‬8 min drive

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only luxury on the beach

Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

375 guestrooms or units

6 levels

3 buildings

6 dining venues

2 swim-up bars

6 bars or lounges

15000 sq ft of conference space

1394 sq. m of conference space

Built in 2019

Deli

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free valet parking on site

Food and drink

2 swim-up bars
6 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Brandos
Journeys
Shutters Beachside
The Pier
Waves

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

18 meeting rooms
24-hour business centre
Conference centre (15,000 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages

Accessibility

Lift

3 buildings
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Designer toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels
IPod dock

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive

Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana

Hyatt Zilara Cap Cana Adults Hotel Punta Cana

Hyatt Zilara Cap Cana Adults Hotel

Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana

Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel

Hotel Hyatt Zilara Cap Cana - Adults Only

Hyatt Zilara Cap Cana Adults

Hyatt Zilara Cap Cana - Adults Only Punta Cana

Hyatt Zilara Cap Cana Adults Punta Cana

Hyatt Zilara Cap Cana Adults Only – All Inclusive

Hyatt Zilara Cap Cana All Inclusive

Hyatt Zilara Cap Cana Adults

Hyatt Zilara Cap Cana Adults Only All Inclusive

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on 1 Dec 2024 start from NZ$1,038.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive family-friendly?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Andres

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

8/10 Good

Thomas Joseph

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property

Stayed 5 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful family vacation VIP experience.

Stayed 3 nights in Aug 2024

10/10 Excellent

Johan

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 4 nights in Jul 2024

10/10 Excellent

Caroline Gutierrez

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with partner

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very good alternative to go

Stayed 3 nights in Jul 2024

10/10 Excellent

Rafael

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Adad

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Saul Bruno, FLORAL PARK

30 Jul 2024

Stayed 5 nights in Jul 2024

8/10 Good

William

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn’t like the fact that at every restaurant I went I had to ask for refills every single time.

Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

10/10 Excellent

Wilson

30 Jul 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

John Joseph

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property…had a great vacation.

Stayed 6 nights in Jul 2024

10/10 Excellent

Christian Rivera De

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All great, the Blind Butcher restaurant food is not excellent

Stayed 4 nights in Jul 2024

6/10 Okay

Daniel

Travelled with family, Travelled with group

28 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The service was not good. Staff seemed to be upset by the size of our group, which they should have been elated that we choose to celebrate our milestones at this resort. I will not be returning.

Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Travelled with family

28 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Evening Buffet was located on the Ziva family property which was problematic based on booking an “Adult-only” reservation. Zilara needs an adult night club.

Stayed 1 night in Jul 2024

10/10 Excellent

LUIS A, Spring

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and the staff is exceptional in every respect. The only suggestion would be to include experiences (food, music, etc.) that would highlight Dominican culture a little better. Not a complaint, only a suggestion. 👍

Stayed 2 nights in Jul 2024

10/10 Excellent

Jody

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Irean

28 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

JOAN M

Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great, food was excellent, the safety and privacy at other level. Recommend and will look forward in the future to staying again.

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica, Caguas Puerto Rico

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

4/10 Poor

Roxana

Travelled with group

27 Jul 2024

Liked: Property conditions & facilities

Disliked: Staff & service

This resort did not feel like a 5 star resort. I went with 3 friends and we were constantly begging for someone to help us get drinks, we were constantly harassed about being club members although we reiterated every single morning we were, food was just barely ok and the room smelled like mildew the entire time. Really disappointing.

Stayed 6 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner

27 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First, don’t EVER use Expedia to book any of your vacation plans. The Hyatt Zilara Cap Cana was outstanding, the service staff make this facility worth returning to, not to mention eateries and cleanliness. But overall the service staff delivered over and over again meeting every expectation a guest could have

Stayed 2 nights in Jul 2024

8/10 Good

Sebastian

Travelled with group

26 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice ,but DR will never be Mexico

I am expedia gold and even tried to explain it to front desk they didn’t acknowledge any of my kind requests. I was forced to buy their club membership which was totally useless and my room still had no ocean view (partially could see some) Usually I do not have high expectations and try to be very humble,but generally DR will never have Mexico service and vibe.So if you want spend same money you will better go to Mexico to the same brand/type resort.

Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Travelled with family

26 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

No club or discotheque for adults, Kids should not be allowed in the sports bar after 7 pm

Stayed 2 nights in Jul 2024

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Reviews

Exceptional

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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Conveniences

Guest services

Business services

Outdoors