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Iberostar Waves Dominicana - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Iberostar Waves Dominicana - All Inclusive

3 outdoor pools, pool umbrellas
8 bars/lounges, poolside bar
On the beach, beach umbrellas, beach massages, kayaking
On the beach, beach umbrellas, beach massages, kayaking
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Laundry
  • Air conditioning

Explore the area

Map
Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Iberostar Golf Course
    ‪15 min walk‬
  • Splash Water Park
    ‪16 min walk‬
  • Arena Gorda Beach
    ‪4 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room

Free minibar, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Accesible)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Accesible)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Accesible)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Accesible)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Free minibar, in-room safe, desk, iron/ironing board

Premium Room, Poolside

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Upper Floor)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Upper Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 Double Bed

View all photos for Premium Room, Poolside

Free minibar, in-room safe, desk, iron/ironing board

Premium Room, Poolside

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Promo)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Promo)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Last room available

Free minibar, in-room safe, desk, iron/ironing board

Last room available

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 Double Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Premium Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Upper Floor)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Upper Floor)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, iron/ironing board

Premium Room (Tropical View)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Premium Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, iron/ironing board

Last room available

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
  • 39.26 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior

Barceló Bávaro Palace - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (4240)
The price is NZ$1,249
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Barceló Bávaro Palace - All Inclusive

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Iberostar Waves Dominicana - All Inclusive. Within a 30-minute stroll, you'll find Iberostar Golf Course and Arena Gorda Beach. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Sensations can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The steakhouse, Marinero La Marimba, serves barbecue and is open for dinner. With 8 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site golf course and nightclub. 4542 square feet (422 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Iberostar Golf Course - 15 min walk
  • Arena Gorda Beach - 4 min drive
  • Cocotal Golf and Country Club - 7 min drive
  • Cortecito Beach - 10 min drive
  • Los Corales Beach - 11 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 29 min drive

Restaurants

  • ‪Restaurante Colonial - ‬4 min drive
  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Pool Bar Iberostar Bavaro - ‬12 min walk
  • ‪La Coupole - ‬11 min walk

About this property

Iberostar Waves Dominicana - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Iberostar Waves Dominicana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Iberostar Waves Dominicana - All Inclusive, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 8 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this property measures 4542 square feet (422 square metres) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the luxury Iberostar Waves Dominicana - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 346 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 8 bars or lounges
  • 4 coffee shops
  • 4542 sq ft of conference space
  • 422 sq. m of conference space
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Iberostar Waves Dominicana - All Inclusive offers 346 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Spa Sensations has 21 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 4 coffee shops/cafes
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Higuey Buffet
  • La Palapita
  • Maria Bonita
  • Marinero La Marimba
  • Star Rock Cafe

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • 53 slot machines
  • 8 gaming tables
  • Billiards/pool table
  • Casino (4,499 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,542 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Waves Dominicana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar
Dominicana All Inclusive
Iberostar All Inclusive
Iberostar Dominicana
Iberostar Dominicana All Inclusive
Dominicana Hotel
Iberostar Dominicana Punta Cana
Iberostar Punta Cana
Punta Cana Iberostar
Iberostar Dominicana All Inclusive Punta Cana
Iberostar Dominicana All Inclusive All-inclusive property
Iberostar Dominicana Inclusiv
Iberostar Dominicana All Inclusive
Iberostar Waves Dominicana All Inclusive
Iberostar Waves Dominicana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Iberostar Waves Dominicana - All Inclusive?

Iberostar Waves Dominicana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Dominicana - All Inclusive?

Yep, Iberostar Waves Dominicana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Waves Dominicana - All Inclusive?

The closest beach to Iberostar Waves Dominicana - All Inclusive is Bavaro Beach (9.5 km).

Is there a spa on site at Iberostar Waves Dominicana - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Iberostar Waves Dominicana - All Inclusive have a pool?

Iberostar Waves Dominicana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Waves Dominicana - All Inclusive have a waterslide?

No, there is no waterslide at Iberostar Waves Dominicana - All Inclusive, but Splash Water Park is a short 16-minute walk away.

What luxury perks are available at Iberostar Waves Dominicana - All Inclusive?

Iberostar Waves Dominicana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with free minibar items and espresso makers.

What makes Iberostar Waves Dominicana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Waves Dominicana - All Inclusive.

Is Iberostar Waves Dominicana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Iberostar Waves Dominicana - All Inclusive is a hit with families.

Does Iberostar Waves Dominicana - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Iberostar Waves Dominicana - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Iberostar Waves Dominicana - All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Dominicana - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Iberostar Waves Dominicana - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Iberostar Waves Dominicana - All Inclusive?

Yep, Iberostar Waves Dominicana - All Inclusive has an 18-hole golf course.

Iberostar Waves Dominicana - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 329 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yamila

Travelled with group
Beautiful property Dinning experience was a little bit of an inconvenience due to ll restaurant stop taking guests at 8. Other than that everything was exceptional
Stayed 3 nights in Oct 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Arismendy

Travelled with family
Liked: Amenities
Beautiful place !!
Stayed 2 nights in Aug 2024

6/10 Okay

Dhanica

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

liza

Stayed 8 nights in Aug 2024

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property, well kept. We could not make key room cards work. We’d have to walk to the reception several times a day to remagnatize them. I even changed the room because it was too much and it was the same problem. Lots of food but lots of it wasn’t good. If you’re a picky eater you may not like it but if food is down your priority list, then you’ll be fine, no way you’ll be hungry. Beautiful beach. I would recommend if you’re not expecting anything hosh-posh.
Stayed 6 nights in Aug 2024

8/10 Good

Ekow

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful but small. The activities were plentiful and the staff super enthusiastic - they would even see you later in the day and come chat with you. The food was not the 5 star food that I expected. The snack bar food was just eh and not often replenished. The buffets lacked cleanliness - people stuck their hand in to take things, used spoons from other dishes, etc.
Stayed 4 nights in May 2024

2/10 Terrible

Valerie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was not as friendly as at other Iberostars. Good was not good quality or big variety. There was no way to access food during certain times of the day, especially after 10pm.
Stayed 6 nights in Jul 2024

8/10 Good

Shmell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service
Inattentive staff, unorganized restaurant management, stained towels and bed sheets
Stayed 4 nights in Jul 2024

6/10 Okay

Krzysztof

Liked: Staff & service, property conditions & facilities
Nice place very convinced
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Vivian Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the specialty restaurants that were hard to get a seat, slow service, under staff, everything else Great!
Stayed 2 nights in Jun 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was perfect for our family. Not as upscale as other resorts but we had all we needed. The staff were very friendly & helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family and small children
Stayed 4 nights in Jun 2024

6/10 Okay

Kye Tazanna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This is advertised as a 5 star resort and it definitely does not meet 5 start standards. The food is mediocre, some of the staff are plain rude, not nearly as much "poolside fun" as other resorts we have visited. The coffee maker never worked in our room, and we requested a new one on the app and in person, but never got one. There were many times we could not get into restaurants and you could not make reservations in advance. The gym was nice and we didn't get to try out the spa because no reservations were available. They want you to use the app, but it does not work well.
Stayed 4 nights in May 2024

6/10 Okay

Hazir

Stayed 9 nights in May 2024

8/10 Good

Johny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was ill twice in a 7 night stay, both with different symptoms and illness not sure what the reasoning was.. Food that needed to be hot was cold and food that needed to cold was hot. Seemed to get poorer service after not agreeing to purchase travel packages.
Stayed 7 nights in May 2024

10/10 Excellent

Gizelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Slava

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service not reliable, outdated facility and equipment
Stayed 7 nights in May 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and well maintained. Only issue would be their app and restaurant reservations. All restaurants are consistently 3/4 empty but you still can’t make reservations yourself. Only the concierge seem to be able to make reservations.
Stayed 6 nights in Apr 2024

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff bartenders waitstaff and housekeeping kept everything clean. Entertainment was great
Stayed 5 nights in Apr 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sping Break Bust 2024
Very confusing on the property lay out. The app often doesn't load and the layout maps do not work. Food is amazing if you love buffets and the sit down service is hard to get reservations for. The language barrier is of course expected however those in guest services and front deak operations should be better prepared to be bi lingual. The check in process was 45 mins once arriving at the counter. Our room was not available and we were offered a different option. The air-conditioning did not work from the first day and initially complaining i was told the whole building was out. Multiple trips to request service went unanswered. The day before leaving the front desk person said the answer i was givin was not correct and he would send someone. Needless to say that didnt happen and it remained broken and we had to leave the door open and the patio door open to get any cooling from the breeze. The entertainment was sub par and the only thing that made it entertaining was the included liquor. Spring breakers obviously just 18 and there drinking, pool volleyball was better entertainment. The weather was amazing and it made thr trip worth it over all. I was attempting for days before leaving to get details on thr resort for activities, menus, layout and found very little except the web sites trying to book you for a stay. Just expected more
Stayed 7 nights in Mar 2024