See all properties
Save

JOIA Bávaro by Iberostar - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JOIA Bávaro by Iberostar - Adults Only - All Inclusive

Private beach, snorkelling, waterskiing, windsurfing
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Aerial view
Private beach, snorkelling, waterskiing, windsurfing
Private beach, snorkelling, waterskiing, windsurfing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia, 23301
  • Iberostar Golf Course
    ‪14 min walk‬
  • Splash Water Park
    ‪4 min drive‬
  • Arena Gorda Beach
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite (Upper Floor)

Frette Italian sheets, premium bedding, down duvets, free minibar

Suite (Upper Floor)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 33 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Frette Italian sheets, premium bedding, down duvets, free minibar

Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Butler, Swim Out)

Suite (Butler, Swim Out) | Balcony view

Suite (Butler, Swim Out)

Highlights

Balcony
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Frette Italian sheets, premium bedding, down duvets, free minibar

Last room available

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, Beachside (Butler)

Suite, Beachside (Butler)

Suite, Beachside (Butler)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian bed sheets
  • 53 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | Balcony view

Suite, Lake View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Ocean View (Butler)

Suite, Ocean View (Butler)

Suite, Ocean View (Butler)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler)

Suite, Oceanfront (Butler) | Balcony view

Suite, Oceanfront (Butler)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Promo)

Frette Italian sheets, premium bedding, down duvets, free minibar

Suite (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian bed sheets
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Accesible)

Frette Italian sheets, premium bedding, down duvets, free minibar

Suite (Accesible)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian bed sheets
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Similar properties

Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

On private beach
Pool
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (1771)
The price is NZ$1,232
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Live Aqua Punta Cana - All Inclusive - Adults Only

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at JOIA Bávaro by Iberostar - Adults Only - All Inclusive. You'll be 1.2 km (0.7 mi) from Iberostar Golf Course and 15.4 km (9.6 mi) from Macao Beach. Highlights at this all-inclusive property include 20 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Sensations can include deep-tissue massages, body wraps and facials along with aromatherapy and hydrotherapy. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, golf course and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Bávaro property, you'll be 19.9 km (12.4 mi) from Bavaro Beach and 22.2 km (13.8 mi) from Cabeza de Toro Beach.

What's nearby

  • Iberostar Golf Course - 14 min walk
  • Cana Bay Golf Club - 8 min drive
  • Arena Gorda Beach - 11 min drive
  • Cortecito Beach - 21 min drive
  • Bavaro Beach - 32 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 29 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Beach bar - ‬9 min drive
  • ‪Pool Bar Iberostar Bavaro - ‬7 min walk
  • ‪La Coupole - ‬6 min walk

About this property

JOIA Bávaro by Iberostar - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
JOIA Bávaro by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Summer fun is a breeze at JOIA Bávaro by Iberostar - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 20 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 273 guestrooms or units
  • 4 levels
  • 20 dining venues
  • 6 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
JOIA Bávaro by Iberostar - Adults Only - All Inclusive offers 273 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 20 restaurants
  • 3 coffee shops/cafes
  • 6 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Parasailing
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JOIA Bávaro by Iberostar - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bavaro Grand Hotel
Hotel Iberostar Bavaro Grand
Iberostar Grand Bavaro
Iberostar Grand Hotel Bavaro All inclusive
Iberostar Grand Hotel Bavaro Adults All inclusive Punta Cana
Iberostar Grand Bavaro Adults Punta Cana
Iberostar Grand Bavaro Adults
Iberostar Grand Hotel Bavaro Adults All inclusive
Iberostar Grand Bavaro Adults All inclusive
Iberostar Grand Hotel Bavaro Adults Only All inclusive
Iberostar Bavaro Adults inclu
Iberostar Grand Bavaro Adults All-inclusive property Punta Cana
Iberostar Grand Bavaro Adults Punta Cana
All-inclusive property Iberostar Grand Bavaro Adults Only
Iberostar Grand Bavaro Adults Only Punta Cana
Iberostar Grand Hotel Bavaro Adults Only All inclusive
Iberostar Grand Bavaro Adults All-inclusive property
Iberostar Grand Bavaro Adults
Iberostar Grand Hotel Bavaro All inclusive
Inclusive Iberostar Bavaro
Iberostar Grand Bavaro Adults All Inclusive Punta Cana
Iberostar Grand Bavaro Adults All Inclusive
Iberostar Grand Bavaro Adults Only - All Inclusive Punta Cana
Iberostar Grand Bavaro Adults Only
Iberostar Grand Hotel Bavaro Adults Only All inclusive
Iberostar Grand Hotel Bavaro All inclusive
Iberostar Bavaro Adults Only
Iberostar Grand Bavaro Adults Only All Inclusive
Iberostar Grand Bávaro Adults Only All Inclusive
JOIA Bávaro by Iberostar Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

JOIA Bávaro by Iberostar - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Bávaro by Iberostar - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

The closest beach to JOIA Bávaro by Iberostar - Adults Only - All Inclusive is Bavaro Beach (8.9 km).

Is there a spa on site at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does JOIA Bávaro by Iberostar - Adults Only - All Inclusive have a pool?

JOIA Bávaro by Iberostar - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

JOIA Bávaro by Iberostar - Adults Only - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, Hot tubs and Private jetted baths.

What makes JOIA Bávaro by Iberostar - Adults Only - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at JOIA Bávaro by Iberostar - Adults Only - All Inclusive.

Is JOIA Bávaro by Iberostar - Adults Only - All Inclusive family-friendly?

No, JOIA Bávaro by Iberostar - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does JOIA Bávaro by Iberostar - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

No, JOIA Bávaro by Iberostar - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Yep, they've got a beach bar and 20 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at JOIA Bávaro by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Bávaro by Iberostar - Adults Only - All Inclusive has an 18-hole golf course. A golf driving range, golf lessons, golf carts and a clubhouse are also available.

JOIA Bávaro by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1009 reviews" "
Rating 8 - Good. 148 out of 1009 reviews" "
Rating 6 - Okay. 52 out of 1009 reviews" "
Rating 4 - Poor. 26 out of 1009 reviews" "
Rating 2 - Terrible. 16 out of 1009 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Sergey

Stayed 4 nights in Sep 2024

10/10 Excellent

renny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio espectacular mejor hotel que me he quedado en Punta Cana
Stayed 8 nights in Oct 2024

8/10 Good

Simone

Travelled with partner
Liked: Amenities
The room had a strong smell of mold
Stayed 5 nights in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness
Amazing time here. The staff was so kind and welcoming. Cafe was our butler. Hands down best device I have ever experienced.
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 5 nights in Sep 2024

10/10 Excellent

Joy

Stayed 5 nights in Sep 2024

10/10 Excellent

Philip Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Activities and entertainment were scheduled all day long. Beautiful rooms. Property was beautiful. I didn't like the drinks much. Although the food was better than any other all-inclusive I've visited, a couple of the sit down restaurants could have been better.
Stayed 6 nights in Sep 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!!!
Stayed 11 nights in Aug 2024

10/10 Excellent

Borislava

Stayed 3 nights in Aug 2024

10/10 Excellent

Rufus, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
The employee were employers were exceptional and awesome job all around
Stayed 5 nights in Aug 2024

6/10 Okay

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facilities great food wonderful staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Catherina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Jul 2024

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Veronica

Stayed 4 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!
Stayed 4 nights in Jul 2024

8/10 Good

Jorge Alberto Rojas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part are customer service. Amazing! 😍
Stayed 6 nights in Jul 2024

8/10 Good

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 5 nights in Jul 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Estupendo el mejor viaje de mi vida…. La gente Dominicana es lo mejor del mundo Eliezer un mesero espectacular
Stayed 4 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 3 nights in Jul 2024

6/10 Okay

Renata, Deerfield Beach

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.
Stayed 3 nights in Jul 2024