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Iberostar Waves Punta Cana - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Iberostar Waves Punta Cana - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Theatre show
Private beach, beach umbrellas, scuba diving, windsurfing
Private beach, beach umbrellas, scuba diving, windsurfing
Private beach, beach umbrellas, scuba diving, windsurfing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Laundry

Explore the area

Map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000
  • Iberostar Golf Course
    ‪15 min walk‬
  • Splash Water Park
    ‪16 min walk‬
  • Arena Gorda Beach
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Accessible

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Accessible

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Ocean View

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Poolside

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Minibar, in-room safe, desk, iron/ironing board

Last room available

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Upper Floor)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Upper Floor)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Minibar, in-room safe, desk, iron/ironing board

Last room available

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Tropical View)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Tropical View)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Poolside

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, Ocean View

Minibar, in-room safe, desk, iron/ironing board

Premium Room, Ocean View

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Promo)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Promo)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Upper Floor)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Upper Floor)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Minibar, in-room safe, desk, iron/ironing board

Premium Room (Tropical View)

Highlights

Garden
Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 39.26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Iberostar Waves Punta Cana - All Inclusive. Within a 30-minute stroll, you'll find Iberostar Golf Course and Arena Gorda Beach. Highlights at this all-inclusive property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Sensations can include sports massages, facials and body treatments along with reflexology and mani/pedis. The restaurant, Star Rock Cafe, serves American cuisine and is open for dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site golf course and nightclub. Business amenities include 4 meeting rooms and conference space. Plus you'll find a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Bávaro property include Downtown Punta Cana and Cortecito Beach.

What's nearby

  • Iberostar Golf Course - 15 min walk
  • Cana Bay Golf Club - 7 min drive
  • Arena Gorda Beach - 8 min drive
  • Cortecito Beach - 19 min drive
  • Los Corales Beach - 21 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪Restaurante Colonial - ‬4 min drive
  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪Pool Bar Iberostar Bavaro - ‬11 min walk
  • ‪La Coupole - ‬10 min walk
  • ‪Higüey Restaurante Buffet - ‬9 min walk

About this property

Iberostar Waves Punta Cana - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Iberostar Waves Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. Summer fun is a breeze at Iberostar Waves Punta Cana - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 427 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 2 bars or lounges
  • Casino
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Iberostar Waves Punta Cana - All Inclusive offers 427 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Spa Sensations has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 8 restaurants
  • A poolside bar

Restaurants on site

  • Higuey
  • La Marimba
  • La Palapita
  • Star Rock Cafe
  • The Pagoda

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • 53 slot machines
  • 8 gaming tables
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,499 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference space

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All inclusive Iberostar Punta Cana
All inclusive Punta Cana Iberostar
Iberostar Punta Cana All inclusive All-inclusive property
Iberostar Punta Cana inclusiv
Iberostar All inclusive Punta Cana
Iberostar Punta Cana
Iberostar Punta Cana All inclusive
Punta Cana All inclusive Iberostar
Punta Cana Iberostar
Punta Cana Iberostar All inclusive
Iberostar Punta Cana Hotel Punta Cana
Iberostar Punta Cana All inclusive
Iberostar Waves Punta Cana All Inclusive
Iberostar Waves Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Iberostar Waves Punta Cana - All Inclusive?

Iberostar Waves Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Punta Cana - All Inclusive?

Yep, Iberostar Waves Punta Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Iberostar Waves Punta Cana - All Inclusive?

The closest beach to Iberostar Waves Punta Cana - All Inclusive is Bavaro Beach (9.5 km).

Is there a spa on site at Iberostar Waves Punta Cana - All Inclusive?

Yep, Spa Sensations is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Iberostar Waves Punta Cana - All Inclusive have a pool?

Iberostar Waves Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Waves Punta Cana - All Inclusive have a waterslide?

No, there is no waterslide at Iberostar Waves Punta Cana - All Inclusive, but Splash Water Park is a short 16-minute walk away.

What luxury perks are available at Iberostar Waves Punta Cana - All Inclusive?

Iberostar Waves Punta Cana - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with private yards and espresso makers.

What makes Iberostar Waves Punta Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Waves Punta Cana - All Inclusive.

Is Iberostar Waves Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Iberostar Waves Punta Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Waves Punta Cana - All Inclusive?

No, Iberostar Waves Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Iberostar Waves Punta Cana - All Inclusive?

Yep, Iberostar Waves Punta Cana - All Inclusive has an 18-hole golf course. You will also find a golf driving range.

Iberostar Waves Punta Cana - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VILMA, oak lawn

Travelled with family
Stayed 6 nights in Nov 2024

10/10 Excellent

VILMA, oak lawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Christine, eagan

Travelled with group
Liked: Cleanliness, staff & service
For two nights the air conditing leaked all over the bed and on the third morning the panel was coming down
Stayed 7 nights in Nov 2024

10/10 Excellent

Dane, Oshawa

Stayed 4 nights in Oct 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and good bufete. Beautiful place to be in family environment.
Stayed 5 nights in Sep 2024

10/10 Excellent

MaKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Katherine Zimmerman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The food was decent. There was not anything you could walk to other than the resorts own shopping. The beach was super pretty. However, I found it irritating that they continuously try to sell you the member package. Even leaving the restaurants, they try to ask you to go to the timeshare presentation. Very aggravating! We went to an iberostar in playa del Carmen and loved it which is why we went here. However, I’d say take your money elsewhere.
Stayed 3 nights in Sep 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but the phone in my room wasn’t working they fixed it a day before I left, a lot of smokers everywhere but besides that service was great and friendly hotel food was good too had a great time
Stayed 4 nights in Sep 2024

8/10 Good

ALETTA ELIZABETTA VAN DER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not explore much around the property itself, so cannot truly review however, I did go scuba diving at Bahibe Iberostar and I worked around the area. It's pretty average from what you would hope for but a little step above your average island. Tried to stay on resort(s) and the ocean!
Stayed 7 nights in Aug 2024

4/10 Poor

Jafreysi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

bob Lovan

Travelled with partner
Liked: Cleanliness, amenities
good
Stayed 4 nights in Aug 2024

10/10 Excellent

maria g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Perfect Thanks
Stayed 4 nights in Aug 2024

8/10 Good

Silsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall it’s beautiful, most of the staff is friendly and helpful. I wish they would pay better attention to the beach/pool chairs, a lot of them need fixing. They need to pay better attention to the food expiring also, things were sometimes sour tasting or going bad or just too old/recycled.
Stayed 5 nights in Aug 2024

6/10 Okay

Sharon C

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We weren't offered the upgrade as we requested. Our room smelled of mold, and we did not have the opportunity to make reservations at the a la carte restaurants - it was first come first serve, but the restaurants were nearly empty, and long lines outside. The a la carte restaurants were extremely slow and dinner took more than 2 hours. Felix - amazing at the buffet area - kind and pleasant - the staff is what made our trip enjoyable. Good People work there!
Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Miguel, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very attentive to your needs. Great food and drinks. The beach is clean and very healing
Stayed 6 nights in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Fernando, Montclair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

EDGAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Jul 2024

2/10 Terrible

Alex

Stayed 5 nights in Mar 2023

4/10 Poor

Jessica L

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is very pretty & the beach is nice. There are 2 big, uncrowded pools. Most of the staff were helpful. But overall I would not recommend this resort. We stayed 4 nights. We did not enjoy the food, which could be a matter of taste. We found the app & website to have conflicting info, with no reliable source of where things were or when they were happening, including hours the restaurants & pool were open. The pool appeared to close between 6 & 7 pm, which is very early for adult guests who would enjoy an evening swim with a drink. We never found any entertainment other than one night of karaoke. The casino was mostly just broken slots. We were without hot water for 2 days with no explanation or eta for repair. Our first full day there consisted of a high pressure sales pitch for what was ostensibly a time share from multiple "concierges". This was approached multiple more times over 3 days. There were vendors set up all over the resort selling trinkets & art that first day. They were aggressive, going so far as to grab my arm on multiple occasions when I (a woman) was walking alone. It was almost impossible to avoid these sellers. I anticipate this kind of sales tactic off resort, but found it extremely off-putting and anxiety inducing to have to constantly say no thank you & walk faster to get away from groups of men who followed and grabbed at me. It was the opposite of a relaxing start to what should have been a peaceful vacation. We will not return.
Stayed 4 nights in Jul 2024

8/10 Good

Yelena

Travelled with partner
Liked: Amenities
Love this hotel very much. Stayed there for six times and will book it again for next year vacation.
Stayed 7 nights in Jun 2024

6/10 Okay

Marelly, Anaheim

Liked: Staff & service
Found a small roach in the room, and dinning options they were not good also the food from restaurants was most of it the same from the buffet.
Stayed 3 nights in Jun 2024