Le Sivory by Portblue Boutique

4.5 star property
Elegant adults-only property on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Le Sivory by Portblue Boutique

Outdoor pool, pool umbrellas, pool loungers
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
Playa Sivory Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    11 min drive
  • Macao Beach
    25 min drive
  • Cana Bay Golf Club
    31 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    53 min drive

Room options

Luxury Suite

Highlights

Furnished lanai
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, Ocean View

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Suite Terrace Jacuzzi

Highlights

Terrace
Separate sitting area
Private hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Le Sivory by Portblue Boutique. You'll be 15.4 km (9.6 mi) from Macao Beach and 22.2 km (13.8 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Ocean Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Laveranda, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Blue Bar is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and 24-hour gym. 2744 square feet (255 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find an outdoor tennis court, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Uvero Alto property, you'll be 31.2 km (19.4 mi) from Los Corales Beach and 36.1 km (22.4 mi) from Bavaro Beach.

What's nearby

  • Sirenis Aquagames Water Park - 11 min drive
  • Macao Beach - 25 min drive
  • Cana Bay Golf Club - 31 min drive
  • Iberostar Golf Course - 33 min drive
  • Arena Gorda Beach - 41 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 53 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬12 min drive
  • ‪Lobby Bar - ‬12 min drive
  • ‪Wink - ‬12 min drive
  • ‪Buffet Macao - ‬13 min drive
  • ‪Silk City - ‬12 min drive

About this property

Le Sivory by Portblue Boutique

Elegant adults-only property on the beach
Le Sivory by Portblue Boutique is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Le Sivory by Portblue Boutique, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is available daily. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers an outdoor pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2744 sq ft of conference space
  • 255 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
Le Sivory by Portblue Boutique offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished lanais. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Ocean Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Blue Bar
  • GastroAtelier
  • Laguna Bar
  • Laveranda
  • Omi

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,744 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 12 buildings
  • 2 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Sivory by Portblue Boutique

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 92 per vehicle (one way)
  • Early check-in fee: 100 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Cana Sivory
Sivory
Sivory Hotel
Sivory Hotel Punta Cana
Punta Cana Sivory Hotel
Sivory Punta Cana Boutique Hotel Adults
Sivory Boutique Hotel Adults
Sivory Punta Cana Boutique Adults
Sivory PortBlue Boutique Adults All Inclusive Resort Punta Cana
Sivory PortBlue Boutique Adults All Inclusive Resort
Sivory PortBlue Boutique Adults All Inclusive Punta Cana
Sivory PortBlue Boutique Adults All Inclusive
Le Sivory by PortBlue Boutique Adults Only All Inclusive
Sivory Blue Adults Inclusive
Sivory Punta Cana Boutique Hotel Adults Only
Sivory PortBlue Boutique Adults All Inclusive Punta Cana
Sivory PortBlue Boutique Adults All Inclusive
Le Sivory by Portblue Boutique Punta Cana
Sivory Punta Cana
Le Sivory by PortBlue Boutique Adults Only
Le Sivory by PortBlue Boutique Adults Only All Inclusive
PortBlue Sivory Boutique Hotel Adults Only
Sivory Punta Cana Adults Only
Le Sivory by PortBlue Boutique Adults Only
Le Sivory by Portblue Boutique All-inclusive property
Le Sivory by Portblue Boutique All-inclusive property Punta Cana

Frequently asked questions

Is parking available at Le Sivory by Portblue Boutique?

Yep, Le Sivory by Portblue Boutique has a free self car park.

Are there any beaches close to Le Sivory by Portblue Boutique?

The closest beach to Le Sivory by Portblue Boutique is Bavaro Beach (31.1 km).

Is there a spa on site at Le Sivory by Portblue Boutique?

Yep, Ocean Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Le Sivory by Portblue Boutique have a pool?

Le Sivory by Portblue Boutique has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Le Sivory by Portblue Boutique?

Le Sivory by Portblue Boutique features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Le Sivory by Portblue Boutique a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Le Sivory by Portblue Boutique.

Is Le Sivory by Portblue Boutique family-friendly?

No, Le Sivory by Portblue Boutique is an adults-only property.

Are there hot tubs in the rooms at Le Sivory by Portblue Boutique?

No, but there are deep-soaking baths in the guestrooms.

Does Le Sivory by Portblue Boutique serve breakfast?

You bet, complimentary buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Le Sivory by Portblue Boutique?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Le Sivory by Portblue Boutique?

Yep, you can grab a meal at Le Sivory by Portblue Boutique's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Le Sivory by Portblue Boutique?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Le Sivory by Portblue Boutique?

No, pets and service animals are not allowed.

Le Sivory by Portblue Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 191 reviews" "
Rating 8 - Good. 39 out of 191 reviews" "
Rating 6 - Okay. 13 out of 191 reviews" "
Rating 4 - Poor. 8 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

AnnaS, Norton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this property. It is the last hotel/resort at the end of the road so it is super quiet. It was small, so no large crowds. The pool deck was full everyday but the pool was a little cold the last week of February so very few people used it. Pros: good service, food was decent (especially if you tipped the cook), huge rooms, huge bathrooms, great hot water/water pressure, clean resort. Very very very very quiet. Interesting nightly entertainment. Cons: Very hard to get reservations at the 2 "specialty" restuarants. The one near the pool we didn't really enjoy. We did enjoy the asian by the front desk but didn't get in until the last night of our stay so there was no opportunity to have it a 2nd time. THE SAND FLEAS/FLIES (read more below) Interesting things to note: 1. There is no music by the pool, the only music was at night (about 5/7 nights) by the front desk they had performers of different instruments. This resort is eerily quiet, even with about 100 guests there. 2. The sand flies/fleas are NO JOKE- we have been many different places and even other places in the DR and I've never been bit. I got bit so badly all over my body that we only attempted the beach twice. The resort provides bug spray and the first day I was so hungry I skipped it before we ate and the waiter had to go get me a bottle mid-meal. I got so itchy that the calamine lotion we bought at the sundries store did nothing. Had to resort to rubbing toothpaste on them for relief.
Stayed 6 nights in Feb 2020

10/10 Excellent

Ken, Evanston, IL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The limited number of units (56) was a great size for us; not too big, not too small. Staff was very accomodating to our special needs.
Stayed 8 nights in Mar 2020

8/10 Good

Tracey, Portland, Oregon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this place great. It is quiet, remote, and very beautiful. The room was very comfortable.
Stayed 7 nights in Mar 2020

6/10 Okay

KK, Boston

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a lot of good and bad to say about this property. First of all the good, the rooms are wonderful. They are huge, about 700 ft.², with beautiful comfortable beds, a double shower, two couches. Just very roomy and nice. As far as the rest resort, it definitely needs some work. The level of cleanliness was lacking. From dirty towels piled up at the pool, to plastic cups of half full drinks left everywhere, it needed a little more attention to detail. The staff, for the most part, were friendly and efficient. But housekeeping was subpar. Dirty hand towels that I had thrown on the floor, indicating they needed to be changed, were picked up and folded and put back. The tub looks like it hasn’t seen a good scrubbing in a while. Since this is an all inclusive, I can’t say that you should expect five-star food. This was more like two star food. Nice fresh salads and eggs for breakfast. But the fruit looked old. Dinner buffet seemed to be recycled from the night before. Not very appetizing. The resort could be really beautiful. Right on the beach etc etc. But everything was just a little shabby and needed a good wipe down.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for peace and quiet after a stressful work season...Le Sivory was perfect! I was impressed that my room was all ready when I arrived early. I love the layout of the suites, which gave me an amazing oceanfront view. The staff are kind and attentive. The security on premises contributed to my feeling very safe as a single female traveller. I love that chairs, loungers, and daybeds are available at each of the buildings, so there was plenty of seating for the beach dwellers. Some reviews talk about the lack of food options. While it's true that the buffets did not engage in vast quantities like other resorts, the options were more than adequate and tasty, too. The scallop ceviche and strawberry mango cake are phenomenal! I actually did prefer the buffet over the Japanese and Mediterranean restaurants. My one criticism is that after a couple of rain storms, the grounds crew were not very quick to remove the huge amounts of seaweed and accumulated trash from the beach. The poor fellow who raked the piles together did a great job, but the piles were not picked up even the day after. Overall, if you are looking for a place to unwind, I highly recommend Le Sivory and will definitely be returning in the future!
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I loved the relaxing atmosphere created. Some Jazz could go a long way, although. Very polite staff.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020

10/10 Excellent

Bijoy, Bolivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place. Very quiet. Beach is not crowded, there is always beds available. Staff very friendly
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a traveler who shuns the big all-inclusive party resorts, then you will love Le Sivory. This boutique, all inclusive hotel only has 55 rooms and there are ample places within the resort property to stake out your own private spaces. Resort guests are cordial with each other, but respect one another's privacy. Low key, laid back, excellent attentive service that makes you feel really pampered. For my husband and I, this resort was perfect in every way. Currently, it is far away from the bustle of the main Punta Cana strip. In fact, it is the last resort in the Punta Cana area.
Stayed 6 nights in Feb 2020

10/10 Excellent

LG101, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the size of the property with only 55 rooms it was an incredibly relaxing place to stay. The staff were wonderful and friendly, the pool and beach were wonderful and the food was pretty good. The gym is a bit small and way to warm and we found the deserts and red wine option a bit disappointing. All is all we will be going back as it is our kind of vacation
Stayed 5 nights in Feb 2020

6/10 Okay

Sandy, Dassel mn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up having sand mite bites all over from the beach. It's beautiful there and they go out of their way to help you except for one staff, javier. He was not friendly at all.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Derek&JessH, East Angus, Qc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked having a view of the ocean, not overcrowded, relaxed atmosphere. Did not like that the bars claimed to include top shelf alcohol (I.e. Bombay Sapphire gin) but what was being served from a Bombay bottle was evidently not Bombay gin. I don’t ind drinking local alcohol, but don’t give it to me and tell me it’s something else, and don’t charge like you are selling top shelf stuff when you definitely are not. Did not like that the hotel was starting to look tired overall - hedges and grass untrimmed, excessive noise and odor in one of the restaurants (OMI). Did not like that the nightly entertainment was loud to the point that you couldn’t carry on a conversation, and nothing was done to change it even though several guests asked about it.
Stayed 6 nights in Feb 2020

2/10 Terrible

MikeR, Phila. Pa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The best part is the beach, its absolutely amazing. The resort is very small and very quiet. Would think that would translate to high quality but it doesn't. The wait staff and bartenders were nice but the food wasn't that good and the drinks were worse. The thing that really turned me off of the resort is someone was able to get into my safe in the room and take a large amount of money. The people at the desk basically said I was lying. Talking to some of the staff said that its happened a few times before but the desk staff said that was true. Totally disappointed
Stayed 5 nights in Jan 2020

10/10 Excellent

O.D, Westchester, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEACH- was perfect! Soft sand, clean clear water (with no seaweed and moderate waves). ALSO, not crowded and the hotels beach chairs were great and conveinent! You can walk from the pool or room right onto the beach which was also great! POOL- was nice! Not a big pool but this resort is NOT a big crowded type of place so the pool size was perfect and also not over crowded! The staff was good about cleaning it every morning. ROOM- I had the Premium Ocean front which was EXACTLY what I was looking for. Had a balcony, king bed, and separate seating area (with two couches). Only thing I would have preferred (and I suggest that the hotel consider) are maybe have a few less palm trees. They blocked the ocean view alittle too much. FOOD- was decent (NOT anything special). I think the issue is that they are trying to please everybody and so the menus and options are mediocre and all over the place. They should focus on specific authentic Dominican food and maybe have a high end seafood option (since it’s on the ocean). Overall not bad. REASON I CHOOSE THIS PLACE- it seemed peaceful, beautiful, and less rowdy then most of the other places. THAT IS EXACTLY what it was. If you want loud music and a party vibe (there is nothing wrong with that) but this is not the place for that (which I appreciated). I would go back if I was to visit again!
Stayed 3 nights in Feb 2020

4/10 Poor

Stephen, Florida

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Far from anything. Staff not helpful although they were friendly. Needed a reservation for dinner although just a few restaurants and people at the place. Met some people who said there safe was robbed of $2500.00 and no police contacted and no “big deal” because evidently it happens there often.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 weeks at this resort over the New Year into January. The staff is fabulous! Great place to disconnect and relax. As a solo traveler, I felt 100% secure all the time. Security guards kept very good track of me. After reading the reviews and doing my research, then staying the length of time, I was pleasantly surprised that the age range of the guests were all the way from 18 to 100. I had a bit of issues with the bug bites. The resort does everything they can to help. If you are prone to bites be prepared. You are in the jungle so expect the bugs. Overall I was very happy with my stay and miss the staff already!!
Stayed 25 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royalty! We love the staff and everything about the place!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SERVICE IS GREAT!!! the 2 Restaurants, not the buffets could be reworked fora few simpler items.
Stayed 7 nights in Jan 2020

10/10 Excellent

Steve, New Jersey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service and relaxing atmosphere.
Stayed 4 nights in Jan 2020

10/10 Excellent

amanda.elaine, Grand Rapids, MI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and location. Truly relaxing place. They had live entertainment two of the nights I was there and I wish they had something like that every night.
Stayed 4 nights in Jan 2020

6/10 Okay

Sara, Cedar Rapids

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the beach and the ocean. Did not like the lack of attention to details such as our patio door would not open, we had to call for towels once and call for more toilet paper. I prefer sit down service at meals. The main food service area was buffet which did not change from meal to meal. The two nicer restaurants only served with 24 h, reservations.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

JudyCrocenzi, Etters, PA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach wasn’t the best but it was cleaned of seaweed daily the best they could. The beach furniture was uncomfortable and needs to be replaced - had to spend most of the vacation at the pool. Need entertainment at least 3 times a week.Loved the Spa and the employees.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That all areas and bars are closed by 11:00 pm This is an adults only facility; should provide adults entertaments and party the entire nights.
Stayed 2 nights in Dec 2019