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Majestic Elegance Punta Cana - All Inclusive

4.5 star property
Luxury property on the beach, with 9 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Majestic Elegance Punta Cana - All Inclusive

Exterior
Aerial view
Elegance Club Ocean View Suite w/Jacuzzi - Adults Only
Children's area
15 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    2 min walk
  • Cana Bay Golf Club
    6 min drive
  • Punta Blanca Golf Course
    6 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    23 min drive

Room options

View all photos for Elegance Club One bedroom Suite

Premium bedding, free minibar, in-room safe, desk

Elegance Club One bedroom Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Pillow menu
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite with Jacuzzi

Junior Suite with Jacuzzi

Junior Suite with Jacuzzi

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Renovated in 2019
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for One Bedroom Suite with Jacuzzi

One Bedroom Suite with Jacuzzi

One Bedroom Suite with Jacuzzi

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Renovated in 2019
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Majestic Jr Suite Swim Up

Majestic Jr Suite Swim Up

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Elegance Club Junior Suite with Jacuzz - Adults Only

Premium bedding, free minibar, in-room safe, desk

Elegance Club Junior Suite with Jacuzz - Adults Only

Highlights

Balcony
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Pillow menu
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Colonial Junior Suite with Jacuzzi

Colonial Junior Suite with Jacuzzi | Jetted tub

Colonial Junior Suite with Jacuzzi

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Plasma TV
Renovated in 2019
Premium bedding
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Elegance Club Swim Up Suite with Jacuzzi - Adults Only | Water view

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Highlights

Balcony
Garden
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Plasma TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Elegance Club Majestic Jr Suite Jacuzz - Adults Only | Jetted tub

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
Plasma TV
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Barceló Bávaro Palace - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (4195)
The price is NZ$1,757
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Barceló Bávaro Palace - All Inclusive

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Majestic Elegance Punta Cana - All Inclusive. You'll be steps from Arena Gorda Beach and 2 km (1.2 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 6 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering at BLOSSOM can include beachside massages, aromatherapy and hydrotherapy along with access to the mud bath and sauna. The buffet restaurant, Flavours, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 15 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and nightclub. 7266 square feet (675 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 4.5-property class Bávaro property, attractions include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

  • Arena Gorda Beach - 2 min walk - 0.2 km
  • Cana Bay Golf Club - 6 min drive - 3.0 km
  • Punta Blanca Golf Course - 6 min drive - 2.8 km
  • Iberostar Golf Course - 10 min drive - 5.8 km
  • Cortecito Beach - 24 min drive - 10.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 23 min drive

Restaurants

  • ‪La Altagracia - ‬8 min drive
  • ‪Chill Bar - ‬7 min drive
  • ‪Trattoria Grazie - ‬6 min drive
  • ‪See & Sea - ‬2 min walk
  • ‪Lobby Bar - ‬6 min drive

About this property

Majestic Elegance Punta Cana - All Inclusive

Luxury property on the beach, with 9 outdoor swimming pools
Majestic Elegance Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Majestic Elegance Punta Cana - All Inclusive, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 15 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. A complete renovation of Majestic Elegance Punta Cana - All Inclusive was completed in November 2019.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 597 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 15 bars or lounges
  • Conference rooms
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Majestic Elegance Punta Cana - All Inclusive offers 597 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

BLOSSOM has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 15 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 9 Doors
  • El Asadito
  • Flavours
  • Il Botaccion
  • See and See

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,266 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM

Property is also known as

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Frequently asked questions

What is the cancellation policy at Majestic Elegance Punta Cana - All Inclusive?

Majestic Elegance Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Majestic Elegance Punta Cana - All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Majestic Elegance Punta Cana - All Inclusive on 24 Nov 2024 start from NZ$745.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Majestic Elegance Punta Cana - All Inclusive?

Yep, Majestic Elegance Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Majestic Elegance Punta Cana - All Inclusive?

Yep, Majestic Elegance Punta Cana - All Inclusive is a short 2-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Majestic Elegance Punta Cana - All Inclusive?

Yep, BLOSSOM is available for guests. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Majestic Elegance Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Majestic Elegance Punta Cana - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

Does Majestic Elegance Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Majestic Elegance Punta Cana - All Inclusive?

Majestic Elegance Punta Cana - All Inclusive features a private beach, 2 poolside bars and 9 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and free minibar items.

What makes Majestic Elegance Punta Cana - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Majestic Elegance Punta Cana - All Inclusive.

Is Majestic Elegance Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Majestic Elegance Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Elegance Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Elegance Punta Cana - All Inclusive serve breakfast?

Yeah, free buffet brekkie is served daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Majestic Elegance Punta Cana - All Inclusive?

No, Majestic Elegance Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Elegance Punta Cana - All Inclusive?

Relax with a coldie at the 2 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Majestic Elegance Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Majestic Elegance Punta Cana - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Majestic Elegance Punta Cana - All Inclusive?

There is a golf course next to Majestic Elegance Punta Cana - All Inclusive.

Majestic Elegance Punta Cana - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2429 out of 3884 reviews" "
Rating 8 - Good. 775 out of 3884 reviews" "
Rating 6 - Okay. 348 out of 3884 reviews" "
Rating 4 - Poor. 167 out of 3884 reviews" "
Rating 2 - Terrible. 165 out of 3884 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gilcli

Travelled with family
Liked: Cleanliness, staff & service
The staff is top tier specially the whole team at the sea restaurant from the host to the waiters bartenders also the entertainment crew was amazing . They were so welcoming that the appearance of the place became less important
Stayed 5 nights in Aug 2024

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property, pools, and beach. Bad service and food.
Stayed 4 nights in Aug 2024

10/10 Excellent

rohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options are impressive. Buffet breakfast lunch and dinner with a variety of desserts. Very neately done. The speciality restaurants are phenomenal. Proximity to the clean beach is a blessing. Bars all over the resorts with caring and fun loving staff. Our stay was a great, except the fact that i lost my Ray-Ban shades on the last day of our stay . But the guest services took all my details and promised to fedex me if the shades were returned. Over all a wonderful stay. 5 🌟
Stayed 6 nights in Aug 2024

10/10 Excellent

Ayrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Orlian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh fry fish at the beach
Stayed 3 nights in Jul 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2024

6/10 Okay

Ali

Travelled with partner
Disliked: Property conditions & facilities
The house keeper not really clean the room, they don’t bring new towels .
Stayed 7 nights in Aug 2024

10/10 Excellent

Bangie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the friendliness of the staff from the entertainment crew to the staff at both buffets. Throughout our staff in the extreme heat the cooks always served the meats cooked in the heat with a smile.
Stayed 6 nights in Aug 2024

8/10 Good

Ilduara Vaneza

Travelled with family
It’s a beautiful place but I would it better if they had snack bars throughout the day
Stayed 4 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Lakisha

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ettore Pina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 place to stay for relaxing and for stress offloading! Love it and I will certainly come back.
Stayed 7 nights in Aug 2024

2/10 Terrible

MORGAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Happy
Stayed 3 nights in Aug 2024

2/10 Terrible

Mireya

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Be cautious about the glowing reviews. We just returned from a family trip and definitely won’t be going back. The service was quite disappointing, and the staff seemed unfriendly and unmotivated. The pool closes at 6 PM, and the drink service there is incredibly slow. It’s a bit faster if you go to the swim up bar or the bar behind the swim up. Make sure you ask for more than one drink at a time or ask them to fill your tumbler. The rooms are in need of updates and a thorough cleaning. We had to change our room because it was unclean, with brown water coming from the jacuzzi and a malfunctioning refrigerator. When we reported it to the lady at the front desk, she rudely said this can be fixed by the maintenance team and did not want to switch us to a new room. The specialty restaurants didn’t impress us either; you’ll find better meals at the buffets, but be prepared for a lack of warmth from the staff. Additionally, you’re not allowed to take food from the restaurants to enjoy by the pool or beach. It’s hard to tell if the staff is overworked or just weary of tourists, because their poor customer service certainly reflects something is going on. The Coco club is fun and it’s the only place where the bartenders were friendly and outgoing. The sports bar is also a good hang but be prepared for the rude unfriendly bartenders. Lastly, remember to request bellhop assistance an hour in advance, as checkout is chaotic, and you’ll end up waiting a long time for your luggage.
Stayed 6 nights in Aug 2024

4/10 Poor

Geelan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Overall this resort is okay. Definitely needs improvement. A few people from my group had problems with their rooms in regard to cleanliness and the tv or a/c not working and one person in my group had to change rooms because the water coming out of their jacuzzi was brown. Food is ok. My husband ordered a pizza from room service and ended up getting really sick after eating it. I do have to say Junior, Felicia and the rest of the entertainment team were very nice and Laider and the other bartender I think his name was Eric at the pool swim up bar were awesome and attentive they both made great drinks! With that being said, I will not be returning to this resort as there are definitely way better all inclusive resorts in Punta Cana that you can go to. I highly suggest looking at other resorts that will be a better bang for your buck.
Stayed 6 nights in Aug 2024

10/10 Excellent

Anael

Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff from beginning!! They are here to please!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Caspar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dario, our majordomo was amazing. Beautiful property. Very well maintained
Stayed 3 nights in Aug 2024

8/10 Good

Tiffany Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The rooms are spacious and clean. I wasn't impressed by our butler, Dario. He was more attentive to others in our group than us. The food was terrible.
Stayed 4 nights in Aug 2024

4/10 Poor

Erika Ivonne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Checking in was horrible I didn’t het my room until 6:00 pm I was not abls to get a ride from the lobby to the main gate at any time thats really stupid.And the stuff was rude about it .Cheking out was rhe same horrible and the food was not good not one day they had some traditional food rhe food was not good
Stayed 4 nights in Aug 2024

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liquor drinks were very poor no name Brand Tequila only cheap stuff overall was ok
Stayed 7 nights in Aug 2024

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t appreciate that after arriving to the room and wanting to use the jacuzzi to relax, it wasn’t working I called the front desk and they immediately send maintenance only for him to be there almost an hour trying to fix something he wasn’t able to fix, at that time I told him to just fix in the morning since we were gonna be gone most of the day, he promised he would get it fix! Well come 4pm the next day when we arrived back at the room come to find out no one had came to even fix it, had to call front desk again to complain told me they would send someone, so we left to the beach and still once we came back no one had come, at that time finally someone arrived and finally after several hours while again being in the room they fixed it. following day decided to go water rafting on the beach and while come down the wooden steps from the platform my foot went into a cracked broken board causing my toe to bend in between the board and me falling face first on the sand, after most workers coming to my aid, come to find out that this was reported to the hotel weeks before and no one did anything about it! big neglect on there part because someone almost fell the day before as well and yet there were no signs or cones to alert people! so the rest of my day was miserable and in pain! so in overall worse experience ever after spending so much money on a 5 start resort
Stayed 3 nights in Aug 2024

2/10 Terrible

Dahianna

Travelled with family
Disliked: Staff & service
Make sure to look into other options and skip this resort. We traveled with a group of 20 family members, and everyone shared the same opinion. The staff was not welcoming, the service is slow and those providing service look annoyed, the rooms were not clean or the room fixtures were broken, and the specialty restaurants were disappointing. It’s better to invest your hard-earned money elsewhere.
Stayed 6 nights in Aug 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024