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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
Adults-only beachfront property with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Interior
Point of interest
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • On private beach
  • Pool
  • Spa

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    10 min walk
  • Punta Espada Golf Course
    10 min drive
  • The Boat House
    5 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    17 min drive

Room options

View all photos for Room (Paradise)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite (Jr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room

Suite (Son of a Sailor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room

Luxury Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

TRS Cap Cana Waterfront & Marina Hotel - Adults Only

On private beach
Pool
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All-inclusive
4.2 out of 5, Very good, (1023)
The price is NZ$1,150
for 1 night
includes taxes & fees
5 Jan - 6 Jan
TRS Cap Cana Waterfront & Marina Hotel - Adults Only

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. You'll be 0.8 km (0.5 mi) from Juanillo Beach and 5.8 km (3.6 mi) from Punta Espada Golf Course. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, Landshark - Brewery and G, serves barbecue and is open for lunch and dinner. Five O'clock Somewhere Ba is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and free pool cabanas. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Punta Cana property include Caleton Beach Club and Indigenous Eyes Ecological Park.

What's nearby

  • Juanillo Beach - 10 min walk
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Espada Golf Course - 10 min drive
  • Los Establos Cap Cana - 12 min drive
  • Scape Park - 12 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a short 10-minute walk from Juanillo Beach. Fun beach activities include volleyball, snorkelling and fishing.

Is there a spa on site at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, there is an onsite spa at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Yep, and guests love it! Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience.

Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience family-friendly?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is an adults-only property.

Is there a free airport shuttle available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's 10 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, only service animals are allowed.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 851 out of 1452 reviews" "
Rating 8 - Good. 280 out of 1452 reviews" "
Rating 6 - Okay. 171 out of 1452 reviews" "
Rating 4 - Poor. 86 out of 1452 reviews" "
Rating 2 - Terrible. 64 out of 1452 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, I loved the staff, WONDERFUL, But..... The beach!!! That's the only thing, we walked to Juanillo which is wonderful, but I woukd like the hotel has its own beach!!! But I will be back!thanks!
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful and respectful, very clean. I did not like the presentation that they force you to do but we did it and got a free romantic dinner so it was worth it.
Stayed 4 nights in Sep 2024

10/10 Excellent

ISRAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the persons, are wonderful and beatiful, in general terms,
Stayed 7 nights in Sep 2024

10/10 Excellent

Orelia Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose Sebastian Garcia, new york

Stayed 5 nights in Aug 2024

4/10 Poor

Lesley

Travelled with family
Liked: Cleanliness, amenities
I couldn’t get in the door several times, the beach was not in good condition and the food was nasty
Stayed 4 nights in Sep 2024

10/10 Excellent

Nora

Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Keila

Travelled with group
Liked: Cleanliness, amenities
Tienen que mejorar en el servicio.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosmery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excelent and, the buffet and restaurants have a very good menu
Stayed 2 nights in Sep 2024

10/10 Excellent

Karine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Even though Talixo transport screwed up my return transfer. The resort was kindly enough to arrange transfer to the airport. Very kind! Joel was awesome! Will return soon!
Stayed 3 nights in Sep 2024

4/10 Poor

patricia

Travelled with partner
Buy! Buy! Buy! That’s all they want is for you to join their membership. Watch out if you don’t! You basically get the bare bones no matter how much you spent, what kind of room you had, or how many spa treatments you did. Joke! No set schedule for restaurants. You never know where breakfast, lunch or dinner will be next. Just walk around searching or follow the herding cattle!! Joke! Zero notice and of not opening a restaurant for dinner regardless of hours of operation posted. Joke! No one speaks English so you can’t even ask questions to get around. Joke! Steak house menu shows various steaks, finally get reservations there are two steaks to choose from or pay for them. One of the steaks came it was whitish in color (looked like pork chop), needless to say got very ill off of it. Pushy staff in the steak house telling you to fill out review based on her. Come to find out it’s the s based on hotel. Joke! Upgraded to have butler! Oh no you only get that released to you if you join the membership. Joke! All inclusive? Nope! You get points for everyday to shop for beer and liquor in the store on resort for your room!! Trust me that does not cover it. Oh ya and the resort credits $750? You don’t get to just use that as you see fit. You get a little off of this thing a little off of that thing! Joke! 24hr room service. Same four choices everyday or pay or of course if you’re a member that’s different!! They say 45 mins max. That would be understandable but, 1 - 2
Stayed 7 nights in Sep 2024

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants options are limited. If you wanna a rest this is a perfect place but if you wanna fun No. poor entertainment in a pool also in the nights shows
Stayed 6 nights in Sep 2024

10/10 Excellent

Natasha, Hopkins

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Raime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 5 nights in Sep 2024

10/10 Excellent

Keisha

Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need more shopping facilities in the area. The staff and services were amazing.
Stayed 8 nights in Aug 2024

10/10 Excellent

Cosmin, Stafford

Stayed 3 nights in Aug 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time at this property! The staff was amazing ! Thank you
Stayed 6 nights in Sep 2024

4/10 Poor

Terrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is definitely not adults only. There are kids everywhere. When I called Expedia to tell them because I paid extra for it to be adults only they offered me a $50 credit and I booked room for four People. They told me oh the property has another link for families. Beware There is no separation from adults only I even had kids at the bar area and during nightly shows . The buffet is only open for breakfast till 11 AM. After that the only food you can get until 12:30 PM is a coffee shop. The one good restaurant the steakhouse says that you do not need reservations, but when you go, they tell you they are full every night. The sad part is they get emailed a list for reservations but it’s only for the people who sign up to become their prestige members. The $250 credit promise to VIP platinum. Expedia members is a joke you do not get anything but a couple dollars off, the services they have on their property. The shower was not built right and the water leaks out Due to the flat . The only thing that made this property are the Bartenders.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff was great. Drinks fabulous food awesome. Beach very natural and large coral slabs could not enjoy fully.
Stayed 7 nights in Aug 2024

2/10 Terrible

Adolfo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Warning stay away from this property! We rented a 2 bedroom apartment with 2 bathrooms for a total of 8 guests. Upon check in the front desk staff emphasized to make sure we have 8 towels because even if we dont now when we check put we will be charged up to 8 if they are not there. Upon getting to the room we only found 2 towels for the entire apartment. We called the front desk and they said they would send what is missing. The staff showed up to our room at 3 am yes AM knocking on the doors with towels and waking up everyone. When we open the door they only brought us 2 more towels from the 6 that were missing. I called the next day and asked to speak to a manager which they said they would call us back. The bathrooms had absolutely no shower gel (the bottle was empty) and everything was dirty. There was used underwares and socks under the bed. Mold in the bathroom moldings. You cant sit in the patio furniture as it is full of mold as well. There is not enough seats around the pool. I continue to call and ask for a manager with no response. I was there for 3 days and despite asking multiple times for management no one ever called back like promised. The room looked like the staff never really prepped it for a new rental. The property needs alot of maintenance which is not done. The hallways are amelly and full of stains.
Stayed 3 nights in Jun 2024

10/10 Excellent

MICHAEL, Benton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shows and pool
Stayed 7 nights in Jul 2024