Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 9 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
On the beach, white sand, beach cabanas, sun-loungers
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Sauna, hot tub, steam room, body treatments, aromatherapy
Room (THE PINEAPPLE) | Living room

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is NZ$835
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    6 min drive
  • Macao Beach
    13 min drive
  • Cana Bay Golf Club
    17 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    34 min drive

Room options

Suite (NEST SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Pool Super Villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

Suite (PAD SWIM UP SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (PAD SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite Standard With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Beds and 1 Queen Bed

Quadruple Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. You'll be 8.5 km (5.3 mi) from Macao Beach and 14.6 km (9 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 9 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Zest, serves Mediterranean cuisine and is open for breakfast and lunch. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 6 min drive - 2.7 km
  • Macao Beach - 13 min drive - 8.5 km
  • Cana Bay Golf Club - 17 min drive - 14.6 km
  • Iberostar Golf Course - 22 min drive - 19.9 km
  • Arena Gorda Beach - 22 min drive - 18.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 34 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬11 min walk
  • ‪Spoon - ‬17 min walk
  • ‪Wink - ‬17 min walk
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬6 min drive

About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 9 outdoor swimming pools
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 460 guestrooms or units
  • 9 dining venues
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Frequently asked questions

What is the cancellation policy at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma on 22 Nov 2024 start from NZ$834.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has a free self car park and free valet parking.

Are there any beaches close to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

The closest beach to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is Bavaro Beach (25.4 km).

Is there a spa on site at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, there is an onsite spa at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a pool?

Yep, and guests love it! Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma features 9 outdoor pools, a full-service spa and 9 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma.

Is Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is a hit with families.

Is there a free airport shuttle available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, only service animals are allowed.

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 803 out of 2035 reviews" "
Rating 8 - Good. 403 out of 2035 reviews" "
Rating 6 - Okay. 350 out of 2035 reviews" "
Rating 4 - Poor. 229 out of 2035 reviews" "
Rating 2 - Terrible. 250 out of 2035 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Antonio

Liked: Property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Alisis

Stayed 2 nights in Aug 2024

6/10 Okay

Lissette

Liked: Cleanliness, property conditions & facilities
They dont have organization on the restaurant the line is crazy
Stayed 2 nights in Aug 2024

8/10 Good

Yasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here & It was nice for my child’s first vacation as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vivian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel in punta cana
Stayed 5 nights in Jul 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Allen Jovaughn, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and helpful. Like any resort, tipping tends to increase the quality of a server's mood and helpfulness. The food was great at the beginning of our stay but declined somewhat by the 6th and 7th days of our stay. Overall, my family and I enjoyed our stay despite some minor inconveniences.
Stayed 6 nights in Aug 2024

10/10 Excellent

RODELSI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ikeia

Stayed 4 nights in Aug 2024

10/10 Excellent

Leonard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love this Resort because it a home away from home, the all inclusive package was the best thing that could have happened to us, believe it or not, it takes off so much stress of handling money paying everytime you order something to eat or drink. I recommend this Resort to everyone and their family. The Staff and employees are amazingly friendly and professional.
Stayed 5 nights in Aug 2024

6/10 Okay

Keona Chantel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The resort’s biggest attraction was the water park. Aside from that, everything else cost additional money. From dining at the Spacewalker restaurant or getting slimed with your family to having the breakfast meet and greet with the Nickelodeon characters. The additional costs were surprising and expensive. The hotel is rated a 5 star but it is not 5 star quality like that in the U.S.A. It is family friendly yet there were places around kids that they allowed adults to smoke. That was a huge factor in my decision not to return with my asthmatic daughter. The pineapple room is an anomaly in that you have to pay hundreds of thousands of dollars to sleep there and there are very few. Also there was price gauging for spa services and cabana rentals. Oh and please believe everyone expects a tip for EVERYTHING! It was impossible for you to even push your own luggage before the bell service whisked it away and insisted that they “got it for you”. The water park is in walking distance of the rooms or you can stand around and wait for a golf cart driver to take you. Walking was totally reasonable. Finally, the restaurants were Italian, Asian-Fusion, Burgers, and one steak place. There was one breakfast buffet location. There was no authentic Dominican restaurant on the resort. That was so disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jerrom

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved the stay. The pools, kids attractions, staff, beach, food, room and all were great. We would recommend to anyone, especially with kids. The only issue we had was a late night room service order that was never delivered.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at Nickelodeon Punta Cana
Stayed 2 nights in Aug 2024

10/10 Excellent

alberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience we had was truly wonderful, the attention, comfort, spaces, food, swimming pool, everything was good, thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 4 nights in Aug 2024

8/10 Good

Melina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend only for kids under 8 years old
Stayed 3 nights in Aug 2024

10/10 Excellent

Noemy

Travelled with family
Liked: Amenities
We had several issues with our room the water from the shower just kept coming out every time we would shower, most of our clothes got wet we reported the problem they said they would fix it when ever we left the room. The service was great but not excellent they need to work on their customer service more. Especially the ladies from the buffet area. Also the ladies from the gifts stores were pretty rude my mother when to buy some gifts and she forgot her glasses in the room so she ask one of the ladies for the price and she literally said lady are you blind or what. Definitely the answer was not the most appropriate way to be said. But other than that the hotel was pretty clean from the outside and safety was excellent. My daughter had fun which that’s the most important thing.
Stayed 4 nights in Aug 2024

4/10 Poor

Sisley

Travelled with family
Disliked: Property conditions & facilities
Las habitaciones muy pequeñas , eramos 2 adultos y tres niños pedi antes de llegar una cuna y saque una habitacion grande cuando llegue no tenian disponibilidad y me dieron una habiatacion de dos personas , no ponen leche para los niños en la habitacion y la Pedi no la llevaban tenia q estar llamando para q llevaran leche no hacen refil de los alimentos de la nevera , la animacion no me gusto para ser un hotel de niños todo hay q pagarlo aparte creo q es muy caro para lo q oferta , no volveria a ese hotel , las lozas del piso rotas cualquier niño podia tener un accidente , los empleados del hotel no son muy amables pedi hablar con el supervisor nunca pude hablar con el en fin no me gusto .
Stayed 6 nights in Aug 2024

6/10 Okay

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice place, food was not the greatest.
Stayed 5 nights in Aug 2024

2/10 Terrible

Juanyata

Disliked: Cleanliness, property conditions & facilities
Not much to do very disappointed
Stayed 2 nights in Jul 2024

8/10 Good

Abdul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited halal options, rooms were clean. Water park is fun for a day or two
Stayed 5 nights in Aug 2024

8/10 Good

Fauntane Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the resort was good. However, could've been better. This Nickelodeon Resort is over hyped. My children enjoyed the swim up pool but not the food. The only good restaurant was Space Walker and they only allowed us by 1 reservation per family. They reserved us for the day before we were leaving. The character breakfast was amazing, and the waterpark was okay. I feel like there could be more. Our room was cleaned daily, and our fridge was stocked. It was a one in a life time experience, as my kids are getting older and we will travel to new places.
Stayed 7 nights in Jul 2024

8/10 Good

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, excellent for the kids. But they should put more cars or bigger cars for transport people. The buffet was mid.
Stayed 1 night in Aug 2024

8/10 Good

Jose F. Orellana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024