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Occidental Punta Cana - All Inclusive

4.0 star property
Seafront property with spa services, near Cocotal Golf and Country Club

Photo gallery for Occidental Punta Cana - All Inclusive

3 outdoor pools, pool loungers
Exterior
On the beach, white sand, beach towels, snorkelling
Business centre
Down duvets, free minibar, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
The current price is NZ$462
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
España Avenue, Bávaro, Punta Cana, La Altagracia, 23301
  • Cortecito Beach
    ‪4 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Cocotal Golf and Country Club
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room (Royal Level)

Superior Room (Royal Level)

Superior Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront

Superior Room, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Plasma TV
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Royal Level)

Suite (Royal Level)

Suite (Royal Level)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Oceanfront

Down duvets, free minibar, in-room safe, individually decorated

Junior Studio Suite, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Plasma TV
  • 76 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe)

Superior Room (Deluxe)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Plasma TV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Punta Cana - All Inclusive. You'll be 0.3 km (0.2 mi) from Cortecito Beach and 3.2 km (2 mi) from Los Corales Beach. Highlights at this beachfront property include 11 restaurants, 3 outdoor swimming pools and 10 bars/lounges. .A day of pampering can include deep-tissue massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, El Alcázar, is open for breakfast, lunch and dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free beach club on site, and enjoy the 2 outdoor tennis courts and nightclub. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Cortecito Beach - 4 min walk - 0.4 km
  • Los Corales Beach - 12 min drive - 3.8 km
  • Cocotal Golf and Country Club - 12 min drive - 7.4 km
  • Bavaro Beach - 31 min drive - 8.0 km
  • Arena Gorda Beach - 33 min drive - 7.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 44 min drive

Restaurants

  • ‪24/7 Pub - ‬5 min drive
  • ‪Lobby Bar - ‬2 min drive
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬5 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Occidental Punta Cana - All Inclusive

Seafront property with spa services, near Cocotal Golf and Country Club
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Occidental Punta Cana - All Inclusive, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 11 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 860 guestrooms or units
  • 3 levels
  • 17 buildings
  • 11 dining venues
  • 10 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. Plasma televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, Russian, Spanish

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  • Hot tub
  • Breakfast included
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3.2 out of 5, 1,734 reviews
The price is NZ$421
includes taxes & fees
30 Apr - 1 May
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caracolas
  • El Alcázar
  • La Hacienda
  • Las Reses
  • Via Veneto

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Gym
  • Kayaking
  • Nightclub
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's club
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind, solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses wind, solar and geothermal energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental Grand Punta Cana
Occidental Grand Punta Cana All Inclusive
Occidental Punta Cana Grand
Punta Cana Grand Occidental
Occidental Grand Punta Cana All Inclusive Resort
Occidental Punta Cana All Inclusive Resort
Occidental All Inclusive Resort
Occidental Punta Cana
Occidental Punta Cana All Inclusive
Occidental All Inclusive
Occidental Inclusive Resort
Occidental Punta Cana All Inclusive
Occidental Punta Cana All Inclusive Resort
Occidental Punta Cana - All Inclusive Punta Cana
Occidental Punta Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Punta Cana - All Inclusive?

Occidental Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Punta Cana - All Inclusive?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Occidental Punta Cana - All Inclusive on 30 Apr 2025 start from NZ$462.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Punta Cana - All Inclusive?

Yep, Occidental Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Occidental Punta Cana - All Inclusive?

Yep, Occidental Punta Cana - All Inclusive is a short 4-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at Occidental Punta Cana - All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Occidental Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Occidental Punta Cana - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Occidental Punta Cana - All Inclusive?

Occidental Punta Cana - All Inclusive features 3 outdoor pools, a nightclub and 11 restaurants. All guestrooms come with free minibar items and room service.

What makes Occidental Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments and pool-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Occidental Punta Cana - All Inclusive.

Does Occidental Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Punta Cana - All Inclusive?

No, Occidental Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Punta Cana - All Inclusive?

Yep, they've got a beach bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Occidental Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 680 out of 1627 reviews
Rating 8 - Good. 433 out of 1627 reviews
Rating 6 - Okay. 254 out of 1627 reviews
Rating 4 - Poor. 137 out of 1627 reviews
Rating 2 - Terrible. 123 out of 1627 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cecilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and very rude staff. We stayed an entire week and it was a pain. Food isn’t fresh. They reused the food 3 or four times. My mom was food poisoned, they didn’t have a wheelchair for disabled person. Additional to this, we checked out and we tried to go in only to wait the transportation and they didn’t allow us to enter even while they knew they we were with a disabled person.
Stayed 6 nights in Dec 2024

8/10 Good

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and staff were very friendly. Although I wish there were more areas at this resort, including the dining rooms were wifi works. The drinks/food and services were good.
Stayed 7 nights in Dec 2024

4/10 Poor

Douglas, Appleton

Travelled with partner
Disliked: Amenities, property conditions & facilities
I'm going to start with the good; the rooms were made up very well and the maid service was excellent. We had new towels in the morning and we had new towels at night. The bartenders were also excellent. Francisco at the lobby bar and Carlos my butler were excellent and helped in many ways. Now for the not so good. The food was average at best. Normally the buffet is not as good as the a la carte restaurants but in this case the a la carte restaurants were horrible. The menu choices were limited, the food was cold, and in one case we did not get served for over 1 hour and we left without eating. My wife and I both had diarrhea for most of the week and we know to avoid the water so it wasn't from that. The beach itself was beautiful but if you wanted a beach chair you had to get up before 7:00 a.m. and put a towel and a book on your chair. Sometimes people disregarded that and took your stuff anyway. The surf was high and it was difficult to swim in the ocean. The resort is in desperate need of upgrading. In the lobby bathroom the marble tiles on the wall were cracked and separating and in places even missing. The beach bar ran out of rum and tequila and only offered beer, gin, and whiskey for afternoon Beach drinks. I don't know many people that drink whiskey in the afternoon and make it to supper. Funny how the lobby bar can have all these liquors but the beach bar runs out? I don't understand? I would not recommend this resort to anyone.
Stayed 6 nights in Dec 2024

6/10 Okay

Nicola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Too many people at buffet They need another restaurant It's an older hotel which is apparent when you see the bathroom Hard to iron clothes, nowhere to put the ironing board close enough to plug in the iron I wouldn't go back But the beach is beautiful
Stayed 7 nights in Dec 2024

6/10 Okay

Renato

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
É um bom hotel, com bons quartos e boa area externa. Porem, falta gerenciamento para os funcionarios que fazem o que querem e nao atendem bem os hospedes.
Stayed 6 nights in Dec 2024

6/10 Okay

Jessica

Travelled with family, Travelled with partner
Disliked: Staff & service
Food options were limited. Serving sizes at the dinner restaurants were minimal. Room had several little things that needed repair. Service was poor.
Stayed 5 nights in Dec 2024

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities
No thing
Stayed 1 night in Dec 2024

10/10 Excellent

Amer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our family’s first time in Punta Cana. Occidental was amazing for us. Everything is clean, comfortable, all staff was kind… Food in restaurants was wonderful and diverse. Beach, water and all activities were more than expected. Definitely recommending this place for vacation.
Stayed 9 nights in Dec 2024

10/10 Excellent

Justice

Stayed 3 nights in Dec 2024

8/10 Good

Kristi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, with friendly staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

MD, New Hyde Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The evening shows were well organized. There was choice of restaurants to eat from as long as you could book one. They need additional staff to make the bookings as that was one person so line got long.
Stayed 4 nights in Dec 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, we were able to walk around the resort easily. Pools and beach were beautiful and the restaurants were great. Italian was our favourite.
Stayed 7 nights in Dec 2024

10/10 Excellent

Roodra, Sewickley

Travelled with family
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Martha L

Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
My first all inclusive trip and well worth it
Stayed 7 nights in Dec 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay I had no issues checking in and the place looks amazing!!! This lobby was like no other
Stayed 1 night in Dec 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

ANGEL

Stayed 3 nights in Nov 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property layout is nice but definitely dated. The restaurants are all 90s decor in need of a major update. The food quality was poor also. The beach is excellent. I found most of the employees did not understand English at all. This is my 4th time to punta cana and this was the worst ive encountered.
Stayed 7 nights in Dec 2024

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

jose

Travelled with family
Terrible food, terrible rooms , Ac not working could not fix the temperature Service disaster I had to complain change rooms Anyway will never ever go back
Stayed 4 nights in Nov 2024

10/10 Excellent

Dristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my mom and aunt to Occidental Punta Cana. We were greeted with Carlos Rosario as our butler for our stay. He was amazing to say the least. He made all our reservations for the restaurants in short notice. Was available for us whenever we needed. Their system was to use WhatsApp as communication. And Carlos did an amazing job at communicating with us making sure we enjoyed our entire stay! We had a rough start at the first restaurant with the service not being very good. However without having to ask, Carlos came by to check on us and when we expressed this to him, not only did he immediately get someone to fix the problem but he also made sure we did not occur this incident again. He was a huge part of why our stay was as good as it was! The rest of the staff and our stay was just as good. Everyone was kind and welcoming. They always want to find a way to help you. We felt like we were special guests attending this resort. The food was great both restaurant and buffet. the facilities were amazing with all their pools, beach, disco, and excursions. We got the chance to visit one of the other larger and more popular resorts not too far from occidental however found that when we returned back to occidental, it felt like home. Comforting. Definitely will be back!
Stayed 3 nights in Nov 2024

6/10 Okay

Paul S, manchester

Stayed 7 nights in Nov 2024

6/10 Okay

Emir

Travelled with family
Disliked: Staff & service
This was the most disappointing resort we’ve visited in Punta Cana, despite having been there many times. Positives: • Housekeepers were mostly great and did a good job cleaning our rooms. • Bartenders were also good, and the swim-up bar was enjoyable. • The seafood restaurant had great service both times we dined there. • Activities were good, with water polo being particularly fun. Nadal from the entertainment crew always made sure we were having fun. • The ocean was amazing, and the beach was clean. Negatives: • Service at most restaurants was disappointing. • Tables at the two buffets were often not clean, lacked silverware, and servers sometimes didn’t bring water. We had to ask for water or silverware multiple times. • The food was okay, but cheeses and deli meats should have been better refrigerated. There was only pork available for deli meats. • The Mexican restaurant was disappointing; the food was okay, but the service was very slow. • Air conditioners in some rooms were broken and it took days to have them fixed.
Stayed 8 nights in Nov 2024