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Ocean Blue & Sand Beach Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ocean Blue & Sand Beach Resort - All Inclusive

Aerial view
Aerial view
Down duvets, free minibar, in-room safe, desk
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine
10 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Parking included
    Parking included
The price is NZ$563
includes taxes & fees
7 Nov - 8 Nov

Explore the area

Map
Car. Arena Gorda, Punta Cana, La Altagracia, 23301
  • White Sands Golf Course
    10 min walk
  • Arena Blanca Beach
    14 min walk
  • Casino Avalon Princess
    3 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    20 min drive

Room options

View all photos for Junior Suite Vista a la Piscina

Down duvets, free minibar, in-room safe, desk

Junior Suite Vista a la Piscina

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Renovated in 2013
Sofa bed
Ceiling fan
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Superior Deluxe Pool View

Down duvets, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Superior Deluxe

Junior Suite Superior Deluxe

Junior Suite Superior Deluxe

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Down duvet
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Junior Suite

Down duvets, free minibar, in-room safe, desk

Privilege Honeymoon Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Junior Suite Vista la Jardín

Down duvets, free minibar, in-room safe, desk

Privilege Junior Suite Vista la Jardín

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Blackout curtains
  • 61 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Junior Suite Vista a la Piscina

Down duvets, free minibar, in-room safe, desk

Privilege Junior Suite Vista a la Piscina

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Pillow menu
Renovated in 2013
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Vista al Jardín

Junior Suite Vista al Jardín

Junior Suite Vista al Jardín

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Renovated in 2013
Ceiling fan
Sofa bed
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view
Ocean El Faro Resort - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.0 out of 5, Very good, (2031)
The price is NZ$730
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Ocean El Faro Resort - All Inclusive

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean Blue & Sand Beach Resort - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, El Carey, is open for breakfast, lunch and dinner. With 2 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Casino Avalon Princess - 3 min drive
  • Cana Bay Golf Club - 8 min drive
  • Iberostar Golf Course - 9 min drive
  • Cortecito Beach - 13 min drive
  • Arena Gorda Beach - 14 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 20 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬4 min walk
  • ‪Beach bar - ‬10 min walk
  • ‪El Higüero - ‬14 min walk
  • ‪Restaurant Grill La Brasa - ‬8 min walk
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬3 min walk

About this property

Ocean Blue & Sand Beach Resort - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Ocean Blue & Sand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Blue & Sand Beach Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 708 guestrooms or units
  • 3 levels
  • 10 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Swim-up bar
Ocean Blue & Sand Beach Resort - All Inclusive offers 708 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Carey
  • I Mascheratti Di Venezia
  • Margarita
  • Route 66

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 10 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 18-years old to access the nightclub.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Blue Beach Sand
Ocean Blue & Sand Beach Resort All Inclusive
Ocean Blue & Sand Resort All Inclusive
Ocean Blue Beach
Ocean Blue Resort
Ocean Blue Sand
Ocean Blue Sand Beach
Ocean Sand
Ocean Sand Beach Resort All Inclusive
Ocean Sand Blue
Ocean Blue Golf Beach Resort Punta Cana
Ocean Blue & Sand Beach Resort - All Inclusive Punta Cana
Ocean Blue Hotel Punta Cana
Ocean Blue Punta Cana
Ocean Blue Resort Dominican Republic
Ocean Blue Resort Punta Cana
Punta Cana Ocean Blue
Ocean Blue Sand Beach Punta Cana
Ocean Blue Dominican Republic

Frequently asked questions

What is the cancellation policy at Ocean Blue & Sand Beach Resort - All Inclusive?

Ocean Blue & Sand Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Blue & Sand Beach Resort - All Inclusive?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Ocean Blue & Sand Beach Resort - All Inclusive on 7 Nov 2024 start from NZ$562.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, Ocean Blue & Sand Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, Ocean Blue & Sand Beach Resort - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball.

Is there a spa on site at Ocean Blue & Sand Beach Resort - All Inclusive?

Yep, there is an onsite spa at Ocean Blue & Sand Beach Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Ocean Blue & Sand Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Ocean Blue & Sand Beach Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Ocean Blue & Sand Beach Resort - All Inclusive?

Ocean Blue & Sand Beach Resort - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools.

What makes Ocean Blue & Sand Beach Resort - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Ocean Blue & Sand Beach Resort - All Inclusive.

Is Ocean Blue & Sand Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Ocean Blue & Sand Beach Resort - All Inclusive is a hit with families.

Does Ocean Blue & Sand Beach Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Ocean Blue & Sand Beach Resort - All Inclusive?

No, Ocean Blue & Sand Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Blue & Sand Beach Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ocean Blue & Sand Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Blue & Sand Beach Resort - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Ocean Blue & Sand Beach Resort - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 10-minute walk away.

Ocean Blue & Sand Beach Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1313 out of 2564 reviews" "
Rating 8 - Good. 603 out of 2564 reviews" "
Rating 6 - Okay. 318 out of 2564 reviews" "
Rating 4 - Poor. 161 out of 2564 reviews" "
Rating 2 - Terrible. 169 out of 2564 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Norma

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No Need!!
Pros: The resort was beautiful just needed to be updated. Rooms were clean and grounds were well maintained. Amazing beach and nice pool area. Cons: The food was trash except for Route 66 and Margarita restaurants. If you were noot booked as a Privilege guest you were completely ignored. It was extremely difficult to make reservations as some restaurants were first come first serve. The buffet offered the same foods everyday for each meal. There was hardly any entertainment so for the most part you are bored. The hospitality was also horrible. They catered to xertain people at the resort. I have never experienced anything like this before and I have traveled to many other islands and to Latin American countries and never got treated like this. It was damn near disrespectful. I wouldn't recommend booking this resort or visiting the D.R.!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheilla, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel, limpio, gente amable, actividades amenas, comidas y bebidas en excelencia! Recommendado!
Stayed 3 nights in May 2024

2/10 Terrible

Klarida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrible dirty, not clean we got sick from all of this
Stayed 7 nights in Jul 2024

6/10 Okay

RHANDY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Their employees at the restaurants were very rude, they didn’t care that people were around to be talking badly
Stayed 4 nights in Aug 2024

6/10 Okay

Yoanny

Travelled with family
Liked: Staff & service, amenities
Out dated, pool closing before 7, very persistent in selling premium, not highly recommended.
Stayed 5 nights in Aug 2024

8/10 Good

Franklin Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Franklin Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Vernetta, Passaic

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would like to start by saying that Timothy was the absolute best to all of us during our stay. He was kind, considerate, thoughtful, attentive and responsive. Timothy single handedly made our family vacation enjoyable. We were 16 family members celebrating two birthdays. We had plans to celebrate at one of the restaurants and Timothy helped us with reservations even helped us order a special cake for the occasion. I cannot say enough about how helpful Timothy was. On the other hand, many of the staff members were extremely rude! and I mean extremely. There was a shuttle driver Luis (I know there are 2, this is the one who wears gloves while driving) he was so rude he would ride right by us in an empty shuttle and one of the supervisors made him come back and all during the ride he just stared at us. So many staff members didn't want to help at all. There was a few staff members that were so helpful and friendly like Fernando in the buffet so helpful, another helpful staff member Ranfis Cedeno was very helpful, friendly and kind. which I would expect from everyone but unfortunately was not the case. There was a problem with the air condition for most of the rooms we had reserved so much so one couple in our party was moved 3 times. They moved them at 2:00am to a room where they had to move again in the morning. Instead of telling them that was a temporary room it just caused even more confusion and dislike for the resort.
Stayed 7 nights in Jul 2024

10/10 Excellent

Pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, safe, quiet,
Stayed 4 nights in Jul 2024

4/10 Poor

David S

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We arrived at the resort and the AC in the room was not working. After complaining about the heat in our room for 3 days (the room temperature never went any lower than 80 degrees f or 27 degree c), the hotel finally agreed to give us a room change. On the day of the room change, we waited for about 2 hours for the bellman/cart so we could transport all our luggage to the new building during a thunderstorm. When we got to the new building, the resort had rebooked us to a room that was already occupied by another family, so I fully walked in on another family which was unpleasant for all parties involved. The bellman called the main lobby and they told him to have us moved BACK to our old room with the broken AC, which was ridiculous and absolutely unacceptable. After arguing, we were finally assigned a new room only to have an employee knock on our door to ask if the room was being occupied because management had double booked THAT room. Worst experience ever. The staff at reception kept smirking like it was funny and kept acting like we were overreacting. The only person polite and kind that day was the bellman who came to help us with our luggage, who also got the short end of the stick that day.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Rafael

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed for a week and rented 2 junior suites. The resort is very dated. The sales people who bring you to the sales presentation selling timeshares are too aggressive. Sleep wasn't very good since the beds are very dated and sunk in. Casino salespeople steer you to preferred games - stay away. A la carte restaurants have very low quality food. Buffet is decent so this is really the only place to get OK food. Don't waste your time with the a la cartes. The steak place is way overpriced. $50 for a 12 oz overcooked ribeye in an all inclusive resort. $80 for way overcooked lobster. There is only 1 way all food is cooked, there is no such experience as medium rare or medium, it's all well done or dried out seafood. We all got food poisoning from the restaurant by the beach. We couldn't find 1 bar that can make a decent mojito. Forget about coco loco, LI iced tea, malibu, all horrible. There is one positive at this resort that we didn't experience in many other resorts and we've been coming to Punta Cana for years. About 4 or 5 ago, brewing coffee or espresso became non existent in the Dominican Republic resorts. We love our coffee so Mike's place at this resort was its saving grace. It was like having your own Dominican version of Starbucks with tons of pastries, espressos, lattes, frappucinos, etc... We literally went to Mike's 3x a day and sat in there for at least 1 hour each time. We tried the club for literally 10 minutes and ran out to save our ears. 2 stars at best.
Stayed 7 nights in Jul 2024

2/10 Terrible

Carlos, Miramar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, no a/c on dinning rooms. Terrible when having event breakfast. Poor customer service, employees rude,
Stayed 7 nights in Jul 2024

6/10 Okay

Juan

Stayed 6 nights in Jul 2024

8/10 Good

Dixierell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Many activities to do and food was good. Family atmosphere.
Stayed 4 nights in Jul 2024

8/10 Good

Pearlita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. I liked the overall vibe, food was good and entertainment was nice. One thing that for sure needs to be changed is the standing in line at 7 in the morning for reservation of the restaurants. It's 2024 please an online system?!?!
Stayed 7 nights in Jul 2024

8/10 Good

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a good time
Stayed 3 nights in Jul 2024

4/10 Poor

Yessika

Travelled with family
Liked: Cleanliness, amenities
Aires acondicionados en los restaurantes buffet no funcionaban y la manera de reservar los restaurantes es un desastre. Lo hacían por orden de llegada y ya a las 7am te decían que estaban llenos. Les dan prioridad en todo a los Privileges. El paquete de hotel todo incluido va el Privilege es bien marcado en el servicio.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joeisla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

MARIA

Travelled with family
Disliked: Cleanliness
horrible service room handicap not available at arrival for two days had the worst time ….
Stayed 6 nights in Jul 2024

10/10 Excellent

Noemi Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia en el hotel fue una espectacular. Me gustaría resaltar a 4 empleados que nos atendieron durante nuestra estancia: Robert fue muy detallista con la limpieza de nuestra habitación 5117 y muy amable, además estuvo al pendiente de que siempre tuviéramos suficiente agua embotellada, ya que andábamos con un bebé. Carlos del buffet siempre estuvo atento y pendiente a que estuviéramos cómodos y bien servidos. Un caballero bien amable y carismático. Nayerli de la barra en la piscina fue muy atenta y servicial, además muy interactiva con todos los que allí estuvimos. Y por último una chica que no recuerdo su nombre trabaja en el área del lobby mayormente en la noche es que la veíamos y nos atendía, delgada de espejuelos, lleva poco tiempo trabajando en el hotel. Fue demasiado amable, chulísima, su trato y servicio nos encantó. La comida desde el desayuno, hasta el almuerzo y cena en el buffet, estuvo siempre variada y demasiado deliciosa. Los restaurantes en el hotel que visitamos deliciosos (El bodegón, el japonés, el Italiano y el americano (Route 66)) Todos en general diría que fueron muy ricos. Los chicos del blue team estuvieron espectaculares, ellos si saben como animar y hacer un espectáculo. Los felicito a todos, son excelentes. Sin duda volveríamos. ✨✨✨ Lo único negativo que pudieran mejorar es el aire acondicionado en el salón del buffet, solo el lado que queda para la entrada de al frente. El salón en la parte de atrás es un poco más fresco.
Stayed 4 nights in Jul 2024

10/10 Excellent

Aman

Stayed 9 nights in Jul 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything super!!! Food ocean resort people A special thanks to Juana Cruz a bartender at the beach area and Miguel privilege represent agent.
Stayed 8 nights in Jul 2024

2/10 Terrible

Elsisbel

Stayed 4 nights in Jul 2024

6/10 Okay

Yessenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024