Hotel Riu Palace Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals

See all properties

Save

Stylish property on the shore with 3 outdoor swimming pools

Dates

November 2024

Tu.

Th.

Sa.

Su.

December 2024

Tu.

Th.

Sa.

Su.

Minibar, in-room safe, laptop workspace, blackout curtains

Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast included

Room service

Spa

Explore the area

Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
8 min walk
Iberostar Golf Course
6 min drive
Punta Blanca Golf Course
6 min drive
Punta Cana (PUJ-Punta Cana Intl.)
28 min drive

Room options

Junior Suite (E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Designer toiletries

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Suite (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite (Superior, E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Designer toiletries

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

68 sq m
Sleeps 2
1 King Bed

Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

68 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

68 sq m
Sleeps 2
1 King Bed

Room Superior

Sleeps 4
2 Double Beds

Suite

Sleeps 2
1 King Bed

Suite Junior

Sleeps 4
2 Double Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

20 Nov - 21 Nov

Pool

Hot tub

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

20 Nov - 21 Nov

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Palace Punta Cana - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

Arena Gorda Beach - 8 min walk
Iberostar Golf Course - 6 min drive
Punta Blanca Golf Course - 6 min drive
Cana Bay Golf Club - 8 min drive
Cortecito Beach - 19 min drive

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

‪Restaurante Colonial - ‬10 min walk
‪restaurante la isabela - ‬14 min walk
‪Lobby Bar Fantasia - ‬7 min drive
‪El Olivo Restaurant - ‬9 min drive
‪Garden Grill - ‬7 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools

Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1 building

676 guestrooms or units

4 levels

6 dining venues

4 bars or lounges

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach

Full-service spa

Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU

All Inclusive RIU Punta Cana

Palace RIU Punta Cana

Punta Cana Palace

Punta Cana Palace RIU

Punta Cana RIU

RIU All Inclusive Punta Cana

RIU Palace Punta Cana

RIU Palace Punta Cana All Inclusive

RIU Punta Cana Palace

RIU Palace Punta Cana All Inclusive All-inclusive property

RIU Punta Cana Inclusive incl

RIU Palace Punta Cana All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive is a short 8-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Riu Palace Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Palace Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Punta Cana - All Inclusive.

Is Hotel Riu Palace Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Punta Cana - All Inclusive is a hit with families.

Does Hotel Riu Palace Punta Cana - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Punta Cana - All Inclusive?

No, Hotel Riu Palace Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Punta Cana - All Inclusive?

There is a golf course next to Hotel Riu Palace Punta Cana - All Inclusive.

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Renata De Coro

Travelled with family, Travelled with family and small children

7 Aug 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

My room was all dirty and the bathroom had urine all over the toilet, the bedding was all dirty, had dark marks on it from something like car grease, totally disappointed.

Stayed 5 nights in Jul 2024

8/10 Good

Elsa

7 Aug 2024

Liked: Cleanliness, staff & service

The conditions for HANDICAP tourist is terrible. My husband was unable to walk due to a knee injury prior to our trip. All the Restaurants are in the ground floor & there was NO ELEVATORS only ramps. The architects and engineers need to revisit this design at RIU PALACE PUNTA CANA.

Stayed 5 nights in Aug 2024

10/10 Excellent

Yarlenis, miami

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Gesilene

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Vincenzo

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, very pleasant and friendly. All was easy accessible and nothing to worry about. Great drinks, food and nightly entertainment.

Stayed 7 nights in Jul 2024

8/10 Good

Victor

Travelled with family

5 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Old , Rooms need renovation

Stayed 6 nights in Jul 2024

10/10 Excellent

KUSH PINTU

4 Aug 2024

Stayed 5 nights in Jun 2024

10/10 Excellent

Marian Gerges

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful

Stayed 6 nights in Jul 2024

2/10 Terrible

Mariano

Travelled with family

4 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This place is a dump. It is old and musty, and to top it off, the air conditioning doesn't work so you will end up sleeping in 79F rooms. Terrible!

Stayed 7 nights in Jul 2024

6/10 Okay

Mim

Travelled with family

4 Aug 2024

The hotel and the dinning areas had a terrible mold smell. The plates and glasses in the dinning area always had food residues, were never clean. The hotel room and bathroom had rusted appliances( mirror, shower head, night light etc) . The beach had a lot of seaweeds and the pool water was so warm to the point it was uncomfortable. This is not a 5 star hotel . It’s far from that . The waterpark was very inconvenient also . You had to get out of the hotel and walk like 10 minutes to go there. And then when u would get there everything was too basic. I would not recommend this hotel to anyone who’s looking for a 5 star service.

Stayed 5 nights in Jul 2024

10/10 Excellent

Chandra, Jersey City

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The outlet to charge phone needs upgrade. The charger was not working on them. Also, the restaurants were hard to get in. Every time we go to the Japanese restaurant, they are full and can’t take more people. Even though you go 6pm upon opening, they are full, which was little bit upsetting. Overall I would rate this hotel 4 out of 5.

Stayed 5 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with family, Travelled with partner

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked the atmosphere of people and the way the staff was involved with making it a very enjoyable fun experience. I didn’t like that the doctor on site didn’t have tools to assess anyone needing medical attention.

Stayed 5 nights in Jul 2024

6/10 Okay

kathy, Tarrytown

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

8/10 Good

Steven

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely property, most staff members were excellent and very accommodating. Food and entertainment was just ok. Riu would benefit by establishing some programs to pull teens together to meet and participate in organized activities. Something similar to cruise ships... where there are age grouped activities. This would be a small investment that could help teens better meet, engage, and make connections. The ROI on that would be significant.

Stayed 6 nights in Jul 2024

10/10 Excellent

aleksey

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A !!!

Stayed 9 nights in Apr 2024

6/10 Okay

Taylor Nicole

30 Jul 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Jul 2024

8/10 Good

Beatriz

30 Jul 2024

Stayed 7 nights in Jul 2024

10/10 Excellent

Marcelly

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Riu palace punta Cana was an extremely pleasant surprise! The staff around the property( restaurants,pool, room service) staff very nice and helpful. The food at la elisabete amazing great options to choose from. The rooms could use a little work due to the strong smell of mold and a huge leak in the room we stayed. We took the videos and pictures to the front desk they didn’t do anything until we spoke to manager next day.

Stayed 3 nights in Jul 2024

6/10 Okay

Zorea

Travelled with partner

28 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

Place smells very moldy especially the restaurants but other than that it's nice staff on the lobby the females were very unpolite

Stayed 8 nights in Jul 2024

10/10 Excellent

JHONNY, astoria

25 Jul 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Jul 2024

8/10 Good

Kristin

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

6/10 Okay

Chadil, Harrison N

Travelled with family and small children

23 Jul 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The staff are super friendly and welcoming. The room and bathroom are dirty. One good thing is always food 24/7 to eat

Stayed 5 nights in Jul 2024

2/10 Terrible

Dianna

23 Jul 2024

Disliked: Cleanliness, staff & service

Stayed 5 nights in Jul 2024

10/10 Excellent

Alyssa Amanda

Travelled with partner

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really loved this property it was huge and there was never not something to do. The food was great and the serving staff in the main dining buffet was awesome, Kind and helpful. The swim up pool was the place to be. The bar staff there was always happy and willing. Beautiful staff that kept the rooms and the grounds in perfect clean condition.

Stayed 4 nights in Jul 2024

2/10 Terrible

Grettel

Travelled with family and small children

21 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

The welcome is fine but then later only buffet that is not a waoooo is able for eating because the few restaurants are full all the time because is a very huge hotel to have very small restaurants that fit only few table , I dident have the chance to enjoy any specialty restaurants, also pools are very regular pool without jacuzzi or music, not entertainment or music , beverages are poor quality and the only good service to be honest are in the buffet because every time I try to get space on any specialty restaurant the customer service was terrible and the only word they know is RESTAURANTS ArE FULL, also unfortunately my son have an issue on the beach and nothing came or any lifeguard was there , thanks to some tourists that save my son, in my experience, TERRIBLE, I don’t come back, and to end , the activities out of the hotel like buggies or katamaran to isla saona was terrible too because the people try to stop every 5 mins to pushing to spend money on locals store and the tour guíe was so rude asking for tips every time, I don’t recommend tours at all, terrible, in one word TERRIBLE

Stayed 4 nights in Jul 2024

Hotel Riu Palace Punta Cana - All Inclusive

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Junior Suite (E)

Junior Suite (E)

Highlights

View all photos for Suite (C)

Suite (C)

Highlights

View all photos for Junior Suite, Connecting Rooms (C)

Junior Suite, Connecting Rooms (C)

Highlights

View all photos for Junior Suite (C)

Junior Suite (C)

Highlights

View all photos for Junior Suite (Tropical View | C)

Junior Suite (Tropical View | C)

Highlights

View all photos for Junior Suite (Superior, L)

Junior Suite (Superior, L)

Highlights

View all photos for Suite (B2C)

Suite (B2C)

Highlights

View all photos for Suite, Ocean View (B2C)

Suite, Ocean View (B2C)

Highlights

View all photos for Junior Suite (B2C)

Junior Suite (B2C)

Highlights

View all photos for Junior Suite (Tropical View, B2C-US)

Junior Suite (Tropical View, B2C-US)

Highlights

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

Junior Suite, Connecting Rooms (B2C-CAN)

Highlights

View all photos for Junior Suite (B2C-CAN)

Junior Suite (B2C-CAN)

Highlights

View all photos for Junior Suite (Tropical View | B2C-CAN)

Junior Suite (Tropical View | B2C-CAN)

Highlights

View all photos for Suite (B2C-CAN)

Suite (B2C-CAN)

Highlights

View all photos for Junior Suite (Superior, E)

Junior Suite (Superior, E)

Highlights

View all photos for Junior Suite (L)

Junior Suite (L)

Highlights

View all photos for Junior Suite, 2 Bedrooms (U)

Junior Suite, 2 Bedrooms (U)

Highlights

View all photos for Junior Suite (U)

Junior Suite (U)

Highlights

View all photos for Junior Suite (Tropical View, U)

Junior Suite (Tropical View, U)

Highlights

View all photos for Suite, Ocean View (U)

Suite, Ocean View (U)

Highlights

View all photos for Suite (U)

Suite (U)

Highlights

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

View all photos for Suite (L)

Suite (L)

Highlights

View all photos for Room Superior

Room Superior

View all photos for Suite

Suite