Hotel Riu Palace Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals

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Stylish property on the shore with 3 outdoor swimming pools

Dates

December 2024

January 2025

4 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Pool

Breakfast included

Room service

Spa

Explore the area

Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

Splash Water Park
8 min walk
Arena Gorda Beach
8 min walk
Punta Blanca Golf Course
6 min drive
Punta Cana (PUJ-Punta Cana Intl.)
28 min drive

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite (B2C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Designer toiletries

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 4
1 King Bed OR 2 Double Beds

Suite (B2C-CAN)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Sleeps 2
1 King Bed

Junior Suite (Superior, E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Sofa bed - double

Blackout curtains

Ceiling fan

Rainfall showerhead

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Designer toiletries

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

68 sq m
Sleeps 2
1 King Bed

Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Designer toiletries

68 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Hairdryer

Sleeps 8
2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Hairdryer

68 sq m
Sleeps 2
1 King Bed

Room Superior

Sleeps 4
2 Double Beds

Suite

Sleeps 2
1 King Bed

Suite Junior

Sleeps 4
2 Double Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

9 Dec - 10 Dec

Pool

Hot tub

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Palace Punta Cana - All Inclusive. Within just a 10-minute stroll, you'll find Splash Water Park and Arena Gorda Beach. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

Arena Gorda Beach - 8 min walk - 0.7 km
Iberostar Golf Course - 6 min drive - 2.9 km
Punta Blanca Golf Course - 6 min drive - 3.7 km
Cana Bay Golf Club - 8 min drive - 5.8 km
Cortecito Beach - 19 min drive - 8.2 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

‪Restaurante Colonial - ‬10 min walk
‪Lobby Bar Fantasia - ‬7 min drive
‪restaurante la isabela - ‬14 min walk
‪Garden Grill - ‬7 min drive
‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools

Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1 building

676 guestrooms or units

4 levels

6 dining venues

4 bars or lounges

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach

Full-service spa

Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU

All Inclusive RIU Punta Cana

Palace RIU Punta Cana

Punta Cana Palace

Punta Cana Palace RIU

Punta Cana RIU

RIU All Inclusive Punta Cana

RIU Palace Punta Cana

RIU Palace Punta Cana All Inclusive

RIU Punta Cana Palace

RIU Palace Punta Cana All Inclusive All-inclusive property

RIU Punta Cana Inclusive incl

RIU Palace Punta Cana All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive is a short 8-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Riu Palace Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Palace Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Punta Cana - All Inclusive.

Is Hotel Riu Palace Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Punta Cana - All Inclusive is a hit with families.

Does Hotel Riu Palace Punta Cana - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Punta Cana - All Inclusive?

No, Hotel Riu Palace Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Punta Cana - All Inclusive?

There is a golf course next to Hotel Riu Palace Punta Cana - All Inclusive.

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Antonious

Travelled with family, Travelled with family and small children

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

**5-Star Review:** We had an absolutely amazing time at Riu Palace Punta Cana! The resort was everything we could have hoped for and more. The pools were pristine and perfect for lounging, the beach was stunning with crystal-clear water, and the drinks were always flowing—delicious and refreshing! The entertainment and activities kept us busy and made our stay so much fun. As for the food, while it wasn't the best we've ever had, it was still very good considering the large number of guests they cater to. The variety was impressive, and we always found something we enjoyed. Overall, the food was quite acceptable given the scale of service. We couldn't have asked for a better experience. Everything was spot-on, and we can't wait to return!

Stayed 4 nights in Aug 2024

2/10 Terrible

zafer

Travelled with family

26 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It’s upsetting to write this review since we used to love this place. Pros: The stuff is amazing and always willing to help. $30-$40 tip a day doesn’t make you poor, but it does mean a lot for these hardworking people. Cons: The hotel needs major maintenance. There were lots of little but annoying issues but also a big one - The ceiling fan didn’t work - 3 of the 4 power outlets didn’t work - The coffee machine didn’t work - Shower handle didn’t work - The entire hotel didn’t have running water on the last day of our stay The big issue is MOLD unfortunately. When we walked into the room first time I ignored the smell, thinking probably the room was empty for a few days and running the ceiling fan and the AC would solve the smell issue (I shouldn’t have ignored it). After a couple of days my kids got sick. We confirmed the mold issue with other guests (asked around the people by the poolside). On the last day I noticed mold growing on my backpack and luggage that we left on the floor during our entire stay. We arrived our home after an 8-day stay well after 10:30 PM and carried all our belongings to our backyard. We have been doing laundry for the last 18 hours. Sprayed vinegar on our backpacks, shoes, slippers, luggage and resting them in the sun hoping the mold dies off. I have an annoying chest pain and the wife will be scheduling a pediatrician visit for the kids. As much as we like the stuff, we won’t be returning to Riu Palace Punta Cana.

Stayed 7 nights in Aug 2024

10/10 Excellent

Juan Carlos Mejia

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As usual RIU always the good stuff.

Stayed 4 nights in Aug 2024

10/10 Excellent

hector

26 Aug 2024

Liked: Cleanliness, staff & service

overall experience is great, safe place to stay and very clean, main issues with the AC system, managers was informed in person , management is aware of the situation yet they continue booking the room. 3140. I believe if they have issues they should not book those rooms. th facility needs more attention to details. falling hardware in bathrooms. The nomenclature they use for some food is not correct, tiramisu at the italian restaurant is far from being a tiramisu, it can be offered as choco -coffee cake but never a tiramisu, this can be misleading to clients . typical cuisine is awesome, , I insist management must talk to maintenance personnel and set up a task force before its time to put even more cash

Stayed 5 nights in Aug 2024

4/10 Poor

Miosotis Cruz De

25 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Towa

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at the Riu Punta Cana All Resort and had a fantastic experience. The staff was friendly, the food was delicious, and the amenities were top-notch. The all-inclusive package was a great value, and I can't wait to return for another vacation. Highly recommend!

Stayed 3 nights in Aug 2024

4/10 Poor

Sean

24 Aug 2024

Liked: Staff & service, property conditions & facilities

So, my review is as this, the hotel is beautiful, and it is a big hotel, i think at the time of them building it, they wasted a lot of space, causing a lot of unnecessary walking through out the hotel. It is a very long walk to the pool, and the beach, when you get over there you don't wanna move and walk back, because it's way too long. Besides that, the room that me and my wife stayed in we discover that the hotel was infested with roaches, it got very bad to where we saw on the bed at 4am and all over the room, where we had to go down to the hobby and ask for another room. When we got the 2nd room they still had to spray, for bugs. I think the biggest problem there is that the guess are bringing food up to the room and leaving it there. The hotel also needed more entertainment there after 11am the dj is gone and the only place to have some entertainment close at 12am. Food was great but you have allergies please ask what you're eating if you're not sure. Also, there elevator system is messed up, due to the fact that when you're taking it to the floor you want you are actually on the other side of the hotel, that was not cool. Hotel is also way to far from everything outside.

Stayed 5 nights in Aug 2024

8/10 Good

Mercy

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and clean. Staff need to learn a little English for better communication. Otherwise, very friendly and helpful.

Stayed 4 nights in Aug 2024

6/10 Okay

Sharolyn

24 Aug 2024

Liked: Staff & service

The staff were friendly, but lack English language. The rooms were very old the ceiling in the bathrooms looked like they had many water damages. The linens smelled like molded and smelled.

Stayed 4 nights in Aug 2024

8/10 Good

Oswaldo Alex

Travelled with family and small children

24 Aug 2024

Liked: Cleanliness, staff & service

Room needs updating and a little more cleanest. Bathroom door hits the toilet when you open the door. Not a good place to put a toilet. Ceiling had water marks. Hotel needs more entertainment and more activities for guests.

Stayed 4 nights in Aug 2024

10/10 Excellent

Bojana

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/A

Stayed 8 nights in Aug 2024

8/10 Good

Antecia

Travelled with family and small children

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were great. Food was very good, well seasoned.

Stayed 4 nights in Aug 2024

2/10 Terrible

Barbara S, San antonio

Travelled with family and small children

23 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Juan Sebastian

23 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2024

2/10 Terrible

Angel

22 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Dear customer service I arrived to the resort on Friday 16 at the time of check in I received suite #2113 which i soon I entered I noticed that the air conditioning wasn’t functioning correctly also toilet doesn’t flush, I called counter to report it , they told me that they will send technician over to solve the problem, never came, I called again and they told that the technician was working on it, Saturday morning called again and they offered me to switch the room, went to room 0059 to see it before moving luggage, toilet had issues flushing even worth that the one on 2113, returned to counter and they promised me to fix the problem on my room 2113,this was at 1pm on Saturday ,11:00 pm still not fixed, comeback to counter and they give me a smaller room which the a/c was working good, 11:32pm after I moved my personal items to the new room #2176 I started seeing roaches coming out from the fridge and under the bed, this frustration got me on trouble with my wife which was our anivesary , this was a terrible experience with the rooms , why I paid for a suite and end in a smaller room? Attached there is a picture of one roach that I killed

Stayed 4 nights in Aug 2024

10/10 Excellent

vanessa, brooklyn

22 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Aug 2024

8/10 Good

Jose

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Goof

Stayed 7 nights in Aug 2024

10/10 Excellent

Israel

Travelled with family

21 Aug 2024

I wish they had better music at the pool, no bachata merengue or typical Dominican music, it was very boring, 3pm to hear good music was no good, good music makes ppl wanna stay & mingle & it’s a better experience

Stayed 5 nights in Aug 2024

10/10 Excellent

Abraham

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We lovde Punta Cana The Riu Palace was an excellent place to stay at!

Stayed 5 nights in Aug 2024

2/10 Terrible

Maria

Travelled with family

19 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The food was TERRIBLE

Stayed 7 nights in Aug 2024

10/10 Excellent

Alvin

Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort with friendly and helpful staff. Food and choices was wonderful with many choices. Drinks keep coming and staff has no problem making strong if you like. Multiple pools and activities for kids with a beautiful beach.

Stayed 5 nights in Aug 2024

8/10 Good

Marilyn, Brooklyn

Travelled with family

18 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

The resort is beautiful. The staff are amazing. There was a bug in my room twice! The food is not good.

Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family and small children

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms need a better Air conditioning system & dehumidifier. Rooms has strong moist small.

Stayed 5 nights in Aug 2024

10/10 Excellent

Sinia Noemi

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

Hotel Riu Palace Punta Cana - All Inclusive

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

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Junior Suite (E)

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Suite (C)

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Junior Suite, Connecting Rooms (C)

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Junior Suite (C)

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Junior Suite (Tropical View | C)

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Junior Suite (Superior, L)

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Suite (B2C)

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Suite, Ocean View (B2C)

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Junior Suite (B2C)

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Junior Suite (Tropical View, B2C-US)

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Junior Suite, Connecting Rooms (B2C-CAN)

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Junior Suite (B2C-CAN)

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Junior Suite (Tropical View | B2C-CAN)

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Suite (B2C-CAN)

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Junior Suite (Superior, E)

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Junior Suite (L)

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Junior Suite, 2 Bedrooms (U)

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Junior Suite (U)

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Junior Suite (Tropical View, U)

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Suite, Ocean View (U)

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Suite (U)

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Junior Suite, 2 Bedrooms (B2C-US)

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Suite (L)

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Room Superior

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Suite