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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Beachfront property with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool, free pool cabanas, pool umbrellas
Restaurant
Restaurant
9 bars/lounges, poolside bar
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • All-inclusive
  • Gym
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Bar
    Bar
The price is NZ$405
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    17 min walk
  • Arena Gorda Beach
    18 min walk
  • Punta Blanca Golf Course
    6 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

View all photos for Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
3 bedrooms
Blackout curtains
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

View from room

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

View from room

Luxury Junior Suite Ocean View

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

View from room

Luxury Junior Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite Ocean View Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino. You'll be 1.5 km (0.9 mi) from Arena Gorda Beach and 2.5 km (1.6 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 11 restaurants, 9 bars/lounges and a full-service spa. .A relaxing visit to The Royal Spa can include deep-tissue massages, hot stone massages and facials along with access to the sauna and hot tub. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free water park and outdoor swimming pool. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Cana Bay Golf Club - 17 min walk - 1.4 km
  • Arena Gorda Beach - 18 min walk - 1.5 km
  • Punta Blanca Golf Course - 6 min drive - 2.6 km
  • Cocotal Golf and Country Club - 10 min drive - 8.9 km
  • Iberostar Golf Course - 10 min drive - 5.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬8 min drive
  • ‪Chill Bar - ‬10 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Dips Pool Bar - ‬8 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Beachfront property with calming spa services
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino such as a complimentary water park and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 730 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 9 buildings
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on 1 Dec 2024 start from NZ$404.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a short 18-minute walk from Arena Gorda Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests love it! Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Yep, free buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, they've got a poolside bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, pets are not allowed.

Is there a golf course on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 750 out of 1447 reviews" "
Rating 8 - Good. 321 out of 1447 reviews" "
Rating 6 - Okay. 183 out of 1447 reviews" "
Rating 4 - Poor. 83 out of 1447 reviews" "
Rating 2 - Terrible. 110 out of 1447 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tomasz, Ridgewood

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Delmayris

Liked: Cleanliness, staff & service, property conditions & facilities
We became members that’s how much we love it
Stayed 3 nights in Aug 2024

10/10 Excellent

perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Jagwinder

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was a bit outdated, some pools were falling apart, room had a moldy smell. Food quality was not the best. Staff was very nice and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Esthefany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did enjoy property, it was nice. Not so many dining options and terribly dislike the fact that because I am Dominican like most of the people who works here, some waiters believe that because we are local we are not tourist just as much as people from any other Country. And that just not happens in this Resort it happens in all of them. I wish this could be fix, unfortunately will only happen if they stop hiring my own people to do this job. Sad.
Stayed 1 night in Aug 2024

4/10 Poor

Angelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Oscar

Travelled with family
I stayed on August 2024. The Resort is fairly clean. We spent most of our time at the beach. The pool water was warm and sometimes looked a bit dirty, specifically the lazy river. The breakfast was great. The signature restaurants were good. But the lunch and dinner buffet were not too great.
Stayed 9 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Javish

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Buenisimo para familia y en general !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Helen

Travelled with group
Disliked: Staff & service
Not a 5*
Hotel was in beautiful grounds & on a beautiful beach. Rooms were ok but in need of refurbishment. Food was average & service especially in the buffet restaurant was awful. Staff were very rude & took ages to be served. I would definitely not return to this hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Melika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Neylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was full and always a line for lunch and dinner
Stayed 4 nights in Aug 2024

10/10 Excellent

Karla

Excelente
Stayed 7 nights in Aug 2024

10/10 Excellent

Djimmy, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Staying was good I really enjoyed I want to come back again
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberly Jacquette

Stayed 4 nights in Aug 2024

10/10 Excellent

yesmery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio sobre todo. El único inconveniente es reservar para los restaurantes a través de la aplicación.
Stayed 5 nights in Jun 2024

6/10 Okay

Yudelka

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Terrible food. Staff never able to assist you. At the buffet the water was always hot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felix my butler was absolutely amazing…he was on top of everything every day. Great person
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent atmosphere since arrival 👌 Excellent Experience Services Was Amazing 👏
Stayed 4 nights in Aug 2024

8/10 Good

Yoslaidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good experience! Except for all the walking and sometimes the food
Stayed 4 nights in Jul 2024

8/10 Good

Ruperto

Travelled with group
Liked: Amenities
It was a nice hotel. I love that they had things for all families and adults. I did feel like it was a bit disorganized. Entertainment like surfing and minigolf- you have to walk to the end of the property to reserve and then go back to it. Bit of a long walk. Restaurants seemed understaffed, which is fine but after spending more money for a nice hotel you would expect for more staff to make sure guests needs are taken care of. We waited for 15 min before eventually going to get a drink on our own. Lastly, the food in some restaurants were just cold. Its ok but there is room for improvement for the price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rose

Stayed 1 night in Aug 2024

10/10 Excellent

francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024