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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property
Adults-only beachfront property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, individually decorated
On the beach, white sand, beach bar
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Restaurant
  • Pool
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Air conditioning
    Air conditioning
The price is NZ$390
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    8 min drive
  • Macao Beach
    15 min drive
  • Cana Bay Golf Club
    20 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    35 min drive

Room options

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Mansion

The Mansion

The Mansion

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 99 sq m
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
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All-inclusive
4.1 out of 5, Very good, (1447)
The price is NZ$405
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 15.5 km (9.6 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 7 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at Royal Spa can include massages, facials and body treatments along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, nightclub and gym. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 8 min drive - 3.4 km
  • Macao Beach - 15 min drive - 8.7 km
  • Cana Bay Golf Club - 20 min drive - 15.5 km
  • Iberostar Golf Course - 22 min drive - 20.1 km
  • Arena Gorda Beach - 23 min drive - 18.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Beach Club El Faro - ‬8 min drive
  • ‪Sports Bar - ‬7 min drive
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬5 min drive
  • ‪Wink - ‬5 min drive

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Adults-only beachfront property
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and spa services are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 30 September 2024 to 10 November 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 24 Nov 2024 start from NZ$390.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Bavaro Beach (25.1 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The property will be renovating the swimming pool from September 30 2024 until November 10 2024 (completion date subject to change).

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alliya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no air conditioning in 90 degree weather!!! Broken lights!! Room was not clean!! Hotel would not accommodate us or change room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Taisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved our vacation. From the service, the amazing drinks, the food and did I mention the service. My only advice would be that there should be more activities but outside of that this was almost a perfect trip. My husband and I came for our 1 year wedding anniversary. It seems like something fell between the cracks because our room was not decorated on arrive. The attendant took care of that on night 3 so we were somewhat satisfied. Regardless we will be returning to Royalton! With friends!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you travel to Royalton Chic, ask for “Pedro” at the front desk. An absolute gem of a human. Great guy, made our stay that much more enjoyable
Stayed 6 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royalton Chic was a perfect vacation for me and my wife. One of the best adults only resorts I’ve ever been to. Our butler Ronald made our stay extra special. He went above and beyond making our trip perfect. Any questions and concerns were taken care of. He took care of all our diner reservations. The restaurant were good. Staff was very attentive and hard working. Room was great, and always clean. Wife said the spa, were she had her massage was top notch. 3rd stay at a Royalton resort, never had a bad stay. Excellent.
Stayed 4 nights in Aug 2024

2/10 Terrible

Amber

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked the Diamond Club swimout suite with 2 beds for me n my mom. From the jump things were not great. I reached out prior to my arrival to ask about a oveanview room change and to confirm my booking. I never heard back! So I was unsure I was even booked. Once we arrived we immediately received a welcome drink and were taken to the Diamond club desk to checkin. Upon checking in they asked me if I was okay with one bed. I said "no ), this is a mother daughter vacation" and they informed me it was the last room available. I asked several times how if I could switch to a lower price room with 2 beds or receive compensation. They said they would let me know but no one ever did. The room was $450/night and was supposed to include a butler and 2 beds. When we arrived for checkin at 7pm our butler was gone for the day lol. No. They did not provide a stand in butler. To relax and ease my irritation I ordered a bottle of complimentary Jose Cuervo and they brought me a bottle of Grey Goose THE NEXT DAY at 5pm lol. I never met my Butler until the following day. Roberto was amazing but it wasnt worth the cost since hes not even available or on the property during night hours. And who really likes to sit in the room all day? So it was an wasteful add on and Im still upset they wouldnt switch my room when I arrived if they KNEW they didnt have one available with 2 beds as requested. I reached out seveal times in advance to fix but no. Im livid
Stayed 2 nights in Aug 2024

6/10 Okay

Tiaja

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Didnt like that I had to ask 4 or 5 for issue request. Everything closed early. Boring.
Stayed 3 nights in Aug 2024

6/10 Okay

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
This property is clean and would be 5/5 if they would update the rooms. The customer service is top notch. Be aware that the hotel do ask for a $200 deposit for incidentals. The fee will be reversed, but you do not get the full amount returned.
Stayed 3 nights in Aug 2024

8/10 Good

Eileen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked Our butler and the staff
Stayed 7 nights in Aug 2024

8/10 Good

Rosaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Royalton chic for four Nights five days I must say the staff is amazing. They are also ready and willing to satisfy your needs. I got the diamond preferred Package that comes with a Butler and let me tell you my butler made my entire experience that much much better. His name is Aris. Any call or text I put out to him with my needs he made it happen in less than 10 minutes. I know that if I come back, I would stay at the Royalton again and request him. I never felt like I was bothering him like he didn’t wanna be there. He was a 10 out of 10. The day of my birthday he set my room up with balloons, rose, petals a cake, sushi champagne Ran my Jacuzzi water with rose petals in. It was a nicest thing anyone has done for me in a long time. I felt very loved and special on my birthday because of that there were a few minor things That I wish were different The diamond preferred rooftop pool for example there’s no music up there. There’s no bar up there and when I was up there for a while, there was no service that came to me up there. If they had a bar and a speaker up there, it would be amazing. I would say when you pay for preferred you have to go out of your way to go get your top shelf liquor, which is why I suggest the bar at the diamond preferred pool. The food was not so good 4 out of 10 last I ordered a smoothie and there was ba bug in it. I really didn’t make a big deal out of it because my entire stay was great. Entertainment was 4/10
Stayed 4 nights in Aug 2024

6/10 Okay

Magdalena joanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment was very good and so was the entertaining staff. I especially want to say thank you to Fernando for your hospitality. The lady who was always walking around the pool and beach area taking our drink orders was exceptional. A big shout out to her. The dining room staff and bartenders were truly great. Even the groundskeepers were very pleasant and greeted us with a smile every morning. And the front desk personnel were always pleasant and welcoming. My overall experience was great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Amenities
Very clean, great service and food was delicious!! My butler, Aris, was absolutely amazing. Couldn’t have had a better time!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, the best service provided by our butler Samuel. Will recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

VICTOR, astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Yetta

Travelled with family
Due to Hurricane Debby, never made it. Hotel refused refund and would not allow reschedule.
Stayed 5 nights in Aug 2024

8/10 Good

Kellyann Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

4/10 Poor

Betty Lacoste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent Royalton traveler, I was very disappointed in the resort’s activities. For an adult resort the ambience was not up to part, as once it is 2 PM, Excite is done and everything is closed. In addition, after spending so much money for this vacation and realizing how a booth has to be rented for $160 for the day, it was not a good experience. This resort was all about taking money from guests and giving very little. On a positive note a big thank you to Saudy Rodriguez for making my birthday a memorable one. This was the highlight of my trip.
Stayed 9 nights in Aug 2024

4/10 Poor

Kelly, Pawtucket

Travelled with partner
Disliked: Amenities
Great for a good time !
Stayed 4 nights in Jul 2024

2/10 Terrible

Vondra Dee

Disliked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous grounds, the buffet had the absolute best food, and service was top notch. So much to do from karaoke to dancing, entertainment and everything in between. The pool was beautiful. My only cons: The towels were on the older side and not very soft. We also had a dripping ceiling in our bathroom and room phone didn’t work even after they fixed it. But a solid 8/10. We had a wonderful time.
Stayed 4 nights in Aug 2024

6/10 Okay

sherell

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This hotel is marketed as a 5 star resort. It also promotes upgraded services that are very much lackluster. The butler service is a scam there’s 1 butler to every 5 groups which makes it impossible to receive the attention they advertise. They also had emergency construction happing literally right outside of my door. Which was a super inconvenience being that you typically go on vacation to relax. Absolutely not worth all the money spent to stay at this resort and I will be looking to have some sort of refund given back to me for my inconvenience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially my butler Roland !!!!!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Where do I start Expedia got us a Diamond Club upgrade! The staff were amazing. Best customer service I’ve ever had at a resort. Specifically butler -Darleny. She went above and beyond to make sure we had a great experience at Royalton. She even got us home made chicken noodle soup when my daughter’s stomach was upset. Hands down Darleny and her crew were amazing. Everyone looked for ways to service us and upgrade your experience. I look forward to trying ALL the Royalton after this experience they are my go to for all inclusive resorts. My cousin went to Royalton St Lucia and was equally impressed so it’s ROYALTON for the win for us! BTW you must book Diamond Club for butler service. Trust me it’s definitely worth every penny.
Stayed 4 nights in Aug 2024