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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Outdoor pool, pool loungers
7 restaurants, breakfast, lunch, dinner served; international cuisine
7 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
The current price is NZ$520
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪8 min drive‬
  • Macao Beach
    ‪12 min drive‬
  • Cana Bay Golf Club
    ‪20 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬

Room options

View all photos for Luxury Junior Suite Swim Out Diamond Club

View from room

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Mansion

The Mansion

The Mansion

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 99 sq m
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 18.4 km (11.4 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 7 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at Royal Spa can include massages, facials and body treatments along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, nightclub and gym. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 8 min drive - 3.4 km
  • Macao Beach - 12 min drive - 8.7 km
  • Cana Bay Golf Club - 20 min drive - 15.5 km
  • Iberostar Golf Course - 22 min drive - 20.1 km
  • Arena Gorda Beach - 23 min drive - 18.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Beach Club El Faro - ‬8 min drive
  • ‪Sports Bar - ‬7 min drive
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬5 min drive
  • ‪Wink - ‬5 min drive

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Adults-only beachfront property with outdoor pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and spa services are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Royal Spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 21 Apr 2025 start from NZ$520.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Macao Beach (4.9 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 532 out of 1169 reviews
Rating 8 - Good. 254 out of 1169 reviews
Rating 6 - Okay. 167 out of 1169 reviews
Rating 4 - Poor. 100 out of 1169 reviews
Rating 2 - Terrible. 116 out of 1169 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lasanya

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here at the Royalton Chic and the staff has consistently been amazing! The buffet is surprisingly delicious with a wide variety of options. The restaurant options are also a plus.
Stayed 5 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated that when we arrived our Reservation was messed up, although I tried getting in touch through Expedia and directly with the hotel. With that said, the people at the hotel were really good to work with and made a horrible arrival switch into a great experience. The staff was wonderful from the Diamond Club help to the Comcierge to our building staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over all the place was not what i expected. Bars all close early when not open even if there is workers at the bar won’t serve you until bar opens, which don’t make sense at adults only. Rooms are very small. If you need to sit down to go to bathroom hope your not over 6ft cause there was no room in toilet area. Food was ok. They had a Christmas special dinner, that was nothing special, then they used the left over food from that Christmas dinner to serve us same food 2 nights later as a special beach dinner. First time I’ve ever been to punta cana, can safely say we will be going back to Mexico for our future trips. People in punta cana make you feel like you are an inconvenience to them where in Mexico everyone is very friendly weather on the resort or not. Drinks were as expected for an all inclusive. Oh yeah I ordered fried chicken from the restaurant munchies and as you can imagine it was deep fried was great until I found a zip tie in the chicken, I do have pictures lol. Over all out of the 5 stars they rank by id give this place a 2. Have a great day
Stayed 7 nights in Dec 2024

10/10 Excellent

Pedro

Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property absolutely boring. Rude staff. If you’re looking for a fun and lively experience this is NOT the place. They keep following you around to sell their diamond membership. Had a horrible experience here had to switch resorts.
Stayed 7 nights in Nov 2024

6/10 Okay

Anzhela

Travelled with partner
We paid for diamond club ocean view suite so we could get premium drinks & we had butler who we used mainly to book our reservations for restaurant. Check-in was a breeze so that was good along with some of the entertainment. However, food was not so good. Either it was tasteless or just not good. Pizza was okay, steak & sushi 👎. coffee place snacks & diamond club lounge one of the burgers we had by the beach restaurant which i believe is reserved for diamond club people was 👍. Overall 1 star out for food. Next was hospitality. Im not sure why we kept getting ignored and downright been rude to by some of the staff in the front who were not helpful to us but helpful to others. I almost left this hotel for another. Excursions…I ended up paying a lot less booking it myself online but know that some of the transportation for excursions will NOT be allowed to enter to pick you up so be prepared to walk to the gate. By the way diamond club members got to do the hydrotherapy pools which includes cold plunge and jacuzzi pools so that was good as well but again staff seemed cold. Ok lastly the room cleanliness… it was meh. Oh & we were not able to get ice the whole time we were there because it was “broken”. there should be maintenance & more than 1 ice machine location for a hotel this size. expected more for diamond club. Needless to say we loved DR and would be back but NOT to this hotel and again a lot of people will have different experiences but this was our experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and restaurants had very good food
Stayed 4 nights in Dec 2024

8/10 Good

MaryAnn

Liked: Cleanliness, staff & service
I read many reviews and watched many videos before going to this hotel. I chose to pay extra for the diamond club for the room’s view (not the pool area or snack lounge). There are no elevators at this resort so you will be walking. The pool furniture is pretty outdated. The hot tub wasn’t so hot. The food offerings were pretty slim. I heard the same six (remixed) songs on repeat for days. If you don’t book the diamond club your room could be in a building that would require a bit of walking. I do think it was worth what we paid for, although I wish there were more healthier options. While I wouldn’t return back to this specific resort in the DR, I would try their sister location in Cancun. It’s also a 40min ride from the airport.
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything!! The ppl were so awesome! Food was amazing. Can't wait to go back! The guy who took great care of our needs was Juan Pablo, he was awesome!
Stayed 9 nights in Dec 2024

2/10 Terrible

Gregory Thomas

Travelled with group
This was the worst place I’ve ever stayed in my life. Do yourself a favor and avoid this resort at all cost! Don’t fall for anything that they are saying on the description. The food was horrible, the pool had Band-Aids, and cigarette butts floating in it, the swim bar had tiles falling off it, they served nothing but cheap alcohol. Unanimously everyone that I encountered on our stay was frustrated with the fact that they booked this location. There are far better places all around Punta Cana. This place should be closed!
Stayed 5 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it whenever im in DR this is the only place i stay shout out to Omar
Stayed 5 nights in Nov 2024

4/10 Poor

NATASHA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again.
Room waa full of mosquitos. I got bitten 4 times throughout the night. So much noise all over the property until 3:45 in the morning. Sink clogged with hair that was not mines. Upon arrival non of the bottles of wine , champagne and brandy were in my room. I got them on the second day and morning of departure.
Stayed 2 nights in Dec 2024

8/10 Good

Jana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could be more clean
Stayed 10 nights in Dec 2024

8/10 Good

Vanessa

Stayed 4 nights in Nov 2024

10/10 Excellent

Lynnette Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I joined the diamond club after 3 days and felt like the most special person in the world. My butler Roberto was my favorite part. He catered to me because of my medical issue. He made food reservations, let me know the daily activities and was quick to respond to my requests. I had an issue where I needed to go to the resort Doctor. Roberto walked me to the doctor and stayed with me until I was done. The doctor was amazing. He was Thorough and spent a long time with me not just a quick 15 minute exam. Let me clarify this was my issue nothing to do with the resort. I got moved to a room that has the swim out pool attached to your patio. Amazing!! Splurge and get it. Totally worth it. The beach is beautiful and sitting in comfortable loungers sipping a drink was magical. The drinks flowed freely and were never watered down. Everyone from the gardeners to top management say hello all with a smile on their face. I don’t know how they do it but many staff even remember your name. I felt completely safe and never worried about anything at all. The food was 5 star in my opinion. The buffet really stands out for me. The set up was not only delicious but pleasing to the eyes. There are 7 different restaurants if I remember correctly. Every day and nite there is fun entertainment. I didn’t experience the nite life but it sounded like everyone was always enjoying themselves. The area was clean, rooms clean and comfortable. The grounds were so green and impeccable.
Stayed 8 nights in Dec 2024

6/10 Okay

Carol

Travelled with partner
The property itself need some upgrading and the upkeep was not the best. Our Expedia concierge Fitzgerald went above and beyond to make our stay a memorable experience. He was very attentive, friendly and very helpful. Our trip would’ve been really horrible without him.
Stayed 6 nights in Dec 2024

8/10 Good

Donald Neil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked with Expedia and received a concierge staff member from them upon checkin. His name is Fitzgerald Maldonado. He was incredible. He took care of booking all reservations while we were there. He definitely made the trip much more enjoyable for us. Can’t thank him enough!
Stayed 7 nights in Dec 2024

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing. Our assistant Aury was very good at assisting us. Helped planned dinner, and even helped me plan/set up a private birthday dinner for my girlfriend. Overall experience was good and I would go back again 👍.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kingsley

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Our Butler Omar was exceptional attended to all our request and made my wifes birthday celebration one to remember.
Stayed 5 nights in Nov 2024

10/10 Excellent

zuleha huru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staff, adults only, food options, activities , pool, and beachfront
Stayed 4 nights in Nov 2024

8/10 Good

Dominique

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
This resort needs to be updated,
Stayed 4 nights in Nov 2024

4/10 Poor

Nayoca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stairs was very filthy no chairs at the pool and beach to lay on everything is either full or restricted area for special guest so if u want to go where there is empty beach chairs u have to pay more!!! Not enough beach chairs and not enough pool chairs either I am very disappointed !!! Need an iron the didn’t have any not enough English speaking people to help with need !!!
Stayed 5 nights in Nov 2024