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Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club
Property video
3 outdoor pools
Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club
Kayaking

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
The current price is NZ$982
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 68 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Ocean View Room Diamond Club

Luxury Ocean View Room Diamond Club | View from room

Luxury Ocean View Room Diamond Club

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room Diamond Club

Hypo-allergenic bedding, free minibar, in-room safe, desk

Luxury Room Diamond Club

7.8 out of 10
Good
(23 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Honeymoon Jacuzzi Suite Diamond Club

Honeymoon Jacuzzi Suite Diamond Club

Honeymoon Jacuzzi Suite Diamond Club

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Luxury Room

7.4 out of 10
Good
(53 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Swim out Room Diamond Club

Luxury Swim out Room Diamond Club

Luxury Swim out Room Diamond Club

8.6 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. You'll be 2.2 km (1.4 mi) from Arena Gorda Beach and 2.8 km (1.7 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Gourmet Marché, serves international cuisine and is open for lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. Business travelers can take advantage of a meeting room and a conference centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 7 min walk - 0.6 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Cana Bay Golf Club - 5 min drive - 1.8 km
  • Splash Water Park - 7 min drive - 2.8 km
  • Bavaro Beach - 25 min drive - 15.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Selections Buffet - ‬7 min walk
  • ‪Majestic Beach - ‬7 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪SOOOCIAL - ‬18 min walk
  • ‪Seaside - ‬8 min drive

About this property

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with 3 outdoor pools
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 6 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A casino, a children's pool, and a nightclub are also featured at the luxury Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4.5-star Punta Cana property is smoke free.

  • 317 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 317 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 2,364 reviews
The price is NZ$600
includes taxes & fees
19 Dec - 20 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Jade
  • Zen Teppanyaki and Sushi

Things to do

  • 3 gaming tables
  • 3 outdoor pools
  • 5 slot machines
  • Beach volleyball
  • Casino (450 square foot of space)
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 23 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
Royalton Punta Cana Casino
Royalton Punta Cana Resort & Casino All Inclusive
Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
Royalton Punta Cana Inclusive
Royalton Punta Cana All Inclusive
Royalton Punta Cana Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 13 Jan 2026 start from NZ$981.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is Bavaro Beach (12 km).

Is there a spa on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as deep-tissue massages.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 100 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a swim up and it was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of Jeifry and also with Luis Manuel at check out. Throughout the stay Jeifry went above and beyond to make sure any requests I had were handled appropriately. Would definitely return and recommend to others. Jaqueline at the spa took incredible care of me. Overall really love this resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diamond Club is the way to go
Stayed 5 nights in Aug 2025

10/10 Excellent

RHONDA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Shubham

Stayed 4 nights in Aug 2025

4/10 Poor

Ana Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Nickelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good was great, pool and beaches was great. Juan , Yatnna and Judith was excellent very respectful, kind and informative. Thanks you guys
Stayed 3 nights in Aug 2025

8/10 Good

Devine

Stayed 4 nights in Aug 2025

10/10 Excellent

Maikol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spectacular, the staff's attention was on another level, from check-in to check-out, absolutely everyone treated you wonderfully, everyone was extremely friendly, especially Jeifry, he made our trip the best we've ever had, we're leaving with the best experience and super grateful.
Stayed 3 nights in Aug 2025

10/10 Excellent

omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeifry hechel guest service manager the best he make out vacations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I am a very frequent traveler, I enjoy the experience of staying in an all inclusive resort, this experience at the Punta Cana Royalton unfortunately wasn’t the best. I been to other countries and the service from the moment you walk in it’s amazing, keep in mind I’m 100% Dominican! The check-in process for me wasn’t the best, we had to wait longer than usual and staff members were not as friendly, rooms were not ready! I had 3 reservations including one at Hideaway which my brother loved and had no complaints ! Staff at Royalton aren’t the most pleasant, I felt like they pick and choose who they smile to and who they provide excellent service to, during my stay I felt my own people treat other better then their own Dominican family, everyone should be treated the same. Place was very clean, food was okay - the best was ZEN the hibachi restaurant including the service and staff they were amazing. It sucks I have to seat here and provide this feedback but it needs to be said! Thank you to the manager who at the end wanted our experience to be the best but unfortunately I was already disappointed and checking out !
Stayed 4 nights in Aug 2025

8/10 Good

Turi

Stayed 7 nights in Jul 2025

10/10 Excellent

Maria Regla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good afternoon. The e perience at the Hotel was excellent from the first day to the last. Mr. Jeifry Hechel, guest service representative, was outstanding, and he was attentive to us the entire time. He treated us twice as guest, first as Expidia guests and second, as Hotel guests. Thanks to you, everything turned out excellent.
Stayed 7 nights in Aug 2025

6/10 Okay

Edwin

Disliked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, our butter Noraiah was wonderful and always available when needed. We did not enjoy the Diamond club upgrade, not worth the money. We paid for the upgrade but did not get the room upgrade. Our drinks in the room and snacks were not left less we asked for them. My wife had diabetes and needed the extra things in our room and I had to ask for them every day, some days did not get them. The staff goes above and beyond for you. The food in the restaurants was not. Very good except for Zen which was flavorful and a good experience.
Stayed 5 nights in Aug 2025

6/10 Okay

Norma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Staff was great. The restaurants were good. I felt it lacked entertainment. I expected more music during the day by the pool. We arrived Friday not much entertainment that night or Saturday. On Monday they had an all white party which was ok. We pretty much entertained ourselves.
Stayed 5 nights in Aug 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Food was very average in the restaurants and they expect you to pay for steak or lobster in the steak house and seafood places. Not all inclusive 5 star by any means. Not many extra benefits when upgrading to diamond club, very disappointing. Have to buy a Corona Beer at the upgraded bar!! Too many up sells on everything. Royalton what happened here. Lots to say but won’t hear. Very disappointed and wouldn’t recommend
Stayed 13 nights in Jul 2025

6/10 Okay

Zamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lite boring
Stayed 7 nights in Jul 2025

10/10 Excellent

Marangely

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from Punta Cana and had the pleasure of staying at this amazing resort—though only for one night due to a canceled flight and no availability at our original hotel. From the moment we stepped into the lobby, Jeifry welcomed us with a smile and excellent service. He made check-in smooth, gave us a tour, and made us feel like we had known him for years. Our room wasn’t ready right away, but Jeifry promised to do his best—and by 2 PM, we were in! He even made a dinner reservation for us at the hibachi restaurant and personally walked us there. The food was great, just a little salty, but we really enjoyed the experience. The resort’s nightlife was amazing! A live band played Dominican hits, and we had so much fun dancing. We also watched a Dominican dance show—though it was a bit warm in the theater, the performance was fantastic. We loved the layout and design of the resort—spacious, beautiful, and full of spots to relax or explore. At night, we noticed security at the beach and pools roped off for safety, which we appreciated. At check-out, Jeifry met us again, stayed to chat, and made sure everything went smoothly. His customer service was truly the best we experienced during our entire trip. We’ll definitely return and bring our whole family next time. Thank you for the unforgettable experience!
Beach at night time!
Dominican theme night
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Jeifrey was amazing. Super nice and attentive to our needs. All of the staff at the bars and restaurants were amazing people. Super welcoming and friendly. Food was top notch. I have eaten at many japanese restaurants and by far yours is the tastiest.
Stayed 2 nights in Jul 2025

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities
Staff needs a better attitude serving their customers
Stayed 3 nights in Jul 2025