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Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.0 star property
All-inclusive Punta Cana property in Bávaro with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool
Aerial view
Property amenity
Property amenity
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Carr. Playa Arena Gorda, Bavaro, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    17 min walk
  • Punta Blanca Golf Course
    7 min drive
  • Arena Gorda Beach
    7 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

View all photos for Luxury Room

View from room

Luxury Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Room Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Jacuzzi Junior Suite Diamond Club

Luxury Jacuzzi Junior Suite Diamond Club

Luxury Jacuzzi Junior Suite Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Family Room Diamond Club

Luxury Family Room Diamond Club

Luxury Family Room Diamond Club

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Free bottled water
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Luxury Family Room

Minibar, in-room safe, desk, blackout curtains

Luxury Family Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. You'll be 2.2 km (1.4 mi) from Arena Gorda Beach and 2.8 km (1.7 mi) from Punta Blanca Golf Course. Highlights at this eco-friendly property include 6 restaurants, 3 poolside bars and a full-service spa. .A pampering day can include beachside massages and sports massages along with access to the mud bath and sauna. The buffet restaurant, Selections Buffet, is open for breakfast, lunch and dinner. With 7 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, outdoor swimming pool, gym and kids' club. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Cana Bay Golf Club - 17 min walk - 1.5 km
  • Punta Blanca Golf Course - 7 min drive - 2.9 km
  • Arena Gorda Beach - 7 min drive - 2.4 km
  • Iberostar Golf Course - 11 min drive - 5.8 km
  • Macao Beach - 43 min drive - 11.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪La Altagracia - ‬7 min drive
  • ‪See & Sea - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Seaside - ‬8 min drive
  • ‪Mirage Buffet - ‬7 min drive

About this property

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

All-inclusive Punta Cana property in Bávaro with 6 restaurants
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a health club are also featured at the eco-certified Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4-star Punta Cana property is smoke free.

  • 525 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Towels for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • No smoking on site
  • 1 conference room
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 525 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BELLA CUCINA
  • GRAZIE TRATTORIA
  • Mexicana Cantina
  • Selections Buffet
  • UNDER THE SEA

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 20 September 2024 to 29 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memories Punta Cana Splash
Memories Splash
Memories Splash All Inclusive
Memories Splash Punta Cana
Memories Splash Punta Cana All Inclusive
Punta Cana Memories
Punta Cana Memories Splash
Punta Cana Splash
Punta Cana Splash Memories
Splash Memories Punta Cana
Memories Splash Punta Cana All Inclusive Punta Cana
Memories Splash Punta Cana Punta Cana
Grand Memories Splash All Inclusive All-inclusive property
Grand Memories Splash Punta Cana All Inclusive
Memories Splash Punta Cana In
Royalton Splash Punta Cana All Inclusive
Grand Memories Splash Punta Cana All Inclusive
Royalton Splash Punta Cana Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 3 Dec 2024 start from NZ$332.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is Bavaro Beach (12 km).

Is there a spa on site at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, there is an onsite spa at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. It has a hot tub, a sauna and a mud bath. You'll enjoy services like beachside massages.

Does Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests love it! Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features 3 poolside bars, a full-service spa and a health club.

Is Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from September 20 2024 until November 29 2024 (completion date subject to change).

What time are check-in & check-out at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 525 out of 1480 reviews" "
Rating 8 - Good. 363 out of 1480 reviews" "
Rating 6 - Okay. 244 out of 1480 reviews" "
Rating 4 - Poor. 141 out of 1480 reviews" "
Rating 2 - Terrible. 207 out of 1480 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude and would ignore us and was not accommodating and I felt it was because we are Americans.
Stayed 6 nights in Jun 2024

2/10 Terrible

Ma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, the room and staff were all satisfactory. The food was less than appetizing.
Stayed 5 nights in Aug 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Waterpark, other areas need improvement
This is our 3rd year in a row at Royalton and the kids still love it! We had some hiccups along the way with our room that could have been avoided and made our stay (us parents) better. Sometimes the details make the difference. For example, our phone wasn't working so we couldn't call in to report that the light in the shower wasn't working. We were missing a towel the first day, missing water, etc. Everything got resolved except for the phone but not after insisting. The food at the buffet was great the first 2 days then greatly declined the following 2 days. There was a visible difference in quality and selection, so maybe the usual staff was away... We were excited to know that they had a pickleball court and brought our paddles. Unfortunately, the courts were not well-maintained, they had cracks, holes, and uneven surface, and the space behind the lines was limited making it difficult to play. There was also a pile of garbage in the corner and some garbage spread out...it wouldn't take much to make it better. Overall it was a good stay mainly because of the waterpark. The kids spent most of the day enjoying the slides.
Stayed 4 nights in Aug 2024

6/10 Okay

Kiara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Trolley comes every 30 minutes to take you from one side to the other. And you’re even lucky if you find a seat on it. Had Diamond services, and a butler is suppose to pick you up from lobby and walk you to room, they did not meet us. Dennis, our butler, did end up being amazing and thoughtful and helped me surprise my mom with a cake at dinner. They are painting the water park, during open hours, while kids are running around. You can smell the paint fumes. They have no elevators, so if you are staying on the third floor. Good luck. The beach is a walk or long wait for trolley to the main royalton. The buffet at splash, you can tell the chefs did not care, their “French toast” was just toasted bread. As if you went to the main royalton, their French toast and food was nicer presentation and so much better. All in all, i would just spend more money on the main resort than the splash.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gisel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 6 nights in Aug 2024

2/10 Terrible

Luis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 4 nights in Aug 2024

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Amenities
Horrible experience horrible food everything was horrible came to vacation left more stress than I was
Stayed 3 nights in Aug 2024

6/10 Okay

yoel morales

Travelled with family
No to go more
Stayed 5 nights in Aug 2024

4/10 Poor

Jennifer, Queens Village

Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

anselmo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad food
Stayed 4 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service
I like that it was kid friendly. Entertainment was good. The service at the restaurants were poor.The rooms were dated. The bathrooms in particular were poorly maintained. I'll have to think twice about returning to Royalton splash.
Stayed 7 nights in Jul 2024

8/10 Good

OluFunke

A lot of the amenities were old, there was a smell in the room which was sorted after I complained . It was loud and rowdy.
Stayed 1 night in Aug 2024

2/10 Terrible

Derin

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Water park and hotel room were great for the kids. Unfortunately interactions with the pizza and special rice chefs/staff were not pleasant in the Selections buffet. Unnecessary comments and attitudes were given. Both my husband and I felt disrespected. There were other insists but no need to go into detail. Thankfully there were some pleasant staff such as our butler. He was informative and kind. I've been to Punta Cana more than five times and never left with a sour taste.
Stayed 4 nights in Aug 2024

6/10 Okay

Jacqueline

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I did not like that on 2021 after staying here for two weeks the 3rd time, I was promised an upgrade on my next visit and never got it. Instead upon my arrival at the front desk a lady with a sarcastic attitude told me you only receive this on 5th visit. We were sent to a room with mold in the bathroom, no phone service, loose door knob in the bathroom, broken shower handle, no phone service for 2 weeks. I filed a complaint there and still had mold in bathroom and no phone service for 2 weeks. Only the shower was replaced after reporting it twice. Despite all of this, our maid Rosa Maria provided excellent service and sprayed Clorox to bathroom on a daily basis. I sat outside the buffet at Royalton Punta Cana resort where some family members where staying g and was approached by three people including a lady named Zunilda that I could not eat at their buffet. When I responded by saying that I knew their rules and regulations, a staff person apologized and provide me with a bottle of Baileys. I got up and left the bottle on the table. I observed that when you speak English you are treated differently. If you decide to stay here make sure you request for Diamond Club to enjoy food, service and amenities. Otherwise, will not recommend.
Stayed 14 nights in Jul 2024

2/10 Terrible

James

Stayed 1 night in Aug 2024

6/10 Okay

Atefeh

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay with our family for a week. We had a lot of fun, we enjoyed the shower they have at night. The hotel is really kids friendly thay do a lot of activities for kids.
Stayed 4 nights in Aug 2024

6/10 Okay

Mable

Travelled with family and small children, Travelled with group
The ability to share both resorts was a nice option.
Stayed 8 nights in Jul 2024

4/10 Poor

Antonio d

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
El televisor no funcionaba y la cama estaba rota y se notificó y no hicieron nada al respecto
Stayed 4 nights in Aug 2024

6/10 Okay

Katherine

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Los trabajadores no dan un buen servicio si no reciben propina.
Stayed 6 nights in Aug 2024

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estaba muy bonito el hotel es inmenso , cuenta con pequeños trenes para transportation . Hay que caminar
Stayed 2 nights in Aug 2024

2/10 Terrible

Tricia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unfriendly, no eye contact or smiles. The food selection was poor and did not have any taste. For those of us who do not eat beef or pork, there was only once when chicken was available. The buffet at the Selections restaurant was horrible tasting and the staff was the worse. The resort is very old and the pools were outdated including the dirty tiles around the pool. Took over 3 hours get room service and no one ever answers when you call front desk, room service or guest services. I had to walk down to the lobby for everything. When I spoke to the Managers and Supervisors on duty about my concerns, I only got a "sorry", nothing else, not even a solution to the issues and concerns raised. From 8am, the maids in the hallway shouts from each end of the hallway to each other while cleaning. For the money paid, this was a major disappointment and I would definitely NOT RECOMMEND staying at this resort. This should not be called a resort, more like a Days Inn.
Stayed 5 nights in Jul 2024

8/10 Good

Waldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 2 nights in Aug 2024