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TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
17 restaurants, breakfast, lunch, dinner served; French cuisine
Aerial view
Down duvets, free minibar, in-room safe, desk
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NZ$1,121
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪6 min walk‬
  • Casino Avalon Princess
    ‪10 min walk‬
  • White Sands Golf Course
    ‪3 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Garden / Pool View

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden / Pool View Single Use

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View Single Use

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Junior Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Poolside

Down duvets, free minibar, in-room safe, desk

Romance Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Romance Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite Poolside

Down duvets, free minibar, in-room safe, desk

Junior Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

Punta Cana

At TRS Turquesa Hotel - Adults Only - All Inclusive, you'll be connected to the convention centre and 0.5 km (0.3 mi) from Cortecito Beach. Highlights at this luxury property include 17 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the mud bath and sauna. The restaurant, La Boheme only TRS Guests, serves French cuisine and is open for dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and nightclub. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available for free. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Bávaro property, you'll be 16.4 km (10.2 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 6 min walk
  • Casino Avalon Princess - 10 min walk
  • Cocotal Golf and Country Club - 9 min drive
  • Los Corales Beach - 14 min drive
  • Arena Gorda Beach - 15 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El gaucho - ‬6 min walk
  • ‪Focaccia Ristorante - ‬3 min drive
  • ‪La Hispanola Restaurant - ‬18 min walk

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 17 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 372 guestrooms or units
  • 2 levels
  • 10 buildings
  • 17 dining venues
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 17 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Capricho only TRS Guests
  • Helios Beach Club
  • Kusko only for TRS guests
  • La Boheme only TRS Guests

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Turquesa Hotel - Adults Only - All Inclusive?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at TRS Turquesa Hotel - Adults Only - All Inclusive on 28 Feb 2025 start from NZ$1,120.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive is a short 6-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Turquesa Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Turquesa Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Turquesa Hotel - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes TRS Turquesa Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is TRS Turquesa Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Turquesa Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does TRS Turquesa Hotel - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, TRS Turquesa Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, they've got a lounge bar and 17 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Turquesa Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1022 reviews" "
Rating 8 - Good. 210 out of 1022 reviews" "
Rating 6 - Okay. 76 out of 1022 reviews" "
Rating 4 - Poor. 38 out of 1022 reviews" "
Rating 2 - Terrible. 27 out of 1022 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael David, Pickering

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service was amazing! Lots of good food options just hard to reserve day of. Chic Cabaret was above expectations and one of the best live shows I’ve seen.
Stayed 6 nights in Oct 2024

4/10 Poor

Chrishawn

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Poor service, poor food, they claim to have 17 restaurants and none had quality food. A lot of the buffet food looked like it sat out all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

WES

Stayed 10 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely excellent!!! The room was huge and beautiful. Every single employee was extremely friendly and kind. The pool and beach was awesome and the service was great. Our butler Randy was the best. He made everything perfect to celebrate my birthday with every little detail decorating my room full of balloon, flowers, banner, cake and champagne. The food was incredibly delicious. I’m for sure coming back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time and experience! The only issue was the personnel from the Travel Club. One specific associate was rude and confrontative. This situation should never happened. We felt embarrassed with his comment and attitude. The hotel should take action and be more careful because it wait all the effort from the hotel personnel.
Stayed 3 nights in Oct 2024

8/10 Good

Mary

Stayed 3 nights in Jul 2024

8/10 Good

Terry

Stayed 6 nights in Oct 2024

10/10 Excellent

Verna Hiu-Lei

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This massive property has lots of great amenities with shuttle/golf cart service to help drive you to every corner. Food was decent, recommend booking your resturants when you get there as they book up fast. Resort and beach were clean and drink pours were generous. Lobby bar has the best drinks ! The service from the staff was excellent. Shout out to our butler Norielis who was so detail oriented, considerate and flexible with managing all kinds of request and helping us smoothly navigate through the resort. Would recommend to bring some bug spray as lots of mosquitos at times.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thusheinth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience. We will definitely be back
Stayed 6 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities
Clean , helpful people friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Cody, Appleton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to swim out room and loved the ability to wind down at night in the pool. Pools were open late around property. We had Rodney as out butler and he went above and beyond every day for us.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodney fue muy atento y amable con todos nosotros. Excelente servicio!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Trip was amazing, food and stay was great. Rodny was an amazing butler who went up and beyond with helping us. Melky also helped us getting us anything we needed for the room and was great and friendly.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rodny was the best butler! Greatest trip! Can’t wait to come back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lalonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Rodny was top notch. He was always there and always accommodating with any request and went above and beyond. Highly recommend this hotel and especially our butler. Thank you for a great experience
Stayed 6 nights in Oct 2024

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon was an amazing experience at TRS Turquesa! The staff were incredibly friendly and our Butler Rodney was an excellent host and made us feel special every step of the way. We are going to miss the Dominican Republic but we will never forget how extraordinary the service was, memories for a lifetime!
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities, and loved the pool area. Had lots of amazing restaurants that we were very impressed with.
Stayed 4 nights in Oct 2024

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Pisana was our favorite restaurant! Our butler Randy was very responsive and super helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have good thank thank to my ubutler randy the best
Stayed 7 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bigger property, but they had ready shuttles throughout the day and night when u needed it. Longest we waited was 15 mins. Several pools in relation to your room, several eating locations were in walking distances, u may have to use a trolley for some restaurants that were spread out over the property. Lots of entertainment, though most were more spanish based so brush up on your skills, though its not mandatory.
Stayed 6 nights in Oct 2024

8/10 Good

Christine Caren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re just back from our trip. This property was very well kept, very clean. Drivers were often available to take you anywhere you didn’t want to walk to. A little disappointed because they didn’t seem to be very much activity at night, most things were at the other resorts. It’s nice that you’re assigned your own butler when you check in. We were with another couple so he was constantly reaching out to them so unless I got my information from her, I didn’t get it until they started reaching out to me because we stayed a few extra days. I thought they could’ve done better advertising activities that were going on. There was a sign near the pool, but I didn’t even see that and it’s so tiny. It’s very hard to read. On the activity committee could’ve been talking up the evening plans more, but I didn’t seem they were . I love that. The shops were right next-door to the resort on the beach where you could go and get souvenirs at a bit of a discounted price and you can haggle with the vendors. The language barrier is very difficult. I don’t speak Spanish, but many of them did not understand any English, which I find very odd. I’m sure there’s many English-speaking people that come there in a year and you don’t understand any was interesting. The food wasn’t that great. We ended up spending most of our time at the buffet. While it was nice very well kept the staff was very personable. I probably wouldn’t go back there. We’ve been to several resorts. Seem to have more to offer.
Stayed 7 nights in Oct 2024

10/10 Excellent

Leda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an excellent service, great experience , highly recommended ! The best it’s the Secret Pool and our Buttler service Randy , was an amazing hostess . Thanks TRS Turquesa !
Stayed 3 nights in Oct 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property could use a bit of an update. Swimming pool and Suite areas had a bit of wear and tear. Hotel staff was very friendly. Randy our butler was very attentive and extremely helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the choice of amenities and the convenience of the resort. What we didn’t like was the air conditioning was very lacking of cooling our room.
Stayed 6 nights in Oct 2024