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TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

Junior Suite Swim Up | View from room
Jacuzzi Terrace Suite Beachside | View from room
Couples treatment room(s), sauna, hot tub, steam room
6 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • On private beach
  • Breakfast included
  • Room service
  • Pool

Explore the area

Map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪6 min walk‬
  • Casino Avalon Princess
    ‪10 min walk‬
  • Los Corales Beach
    ‪14 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Garden / Pool View

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden / Pool View Single Use

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View Single Use

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Junior Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Poolside

Down duvets, free minibar, in-room safe, desk

Romance Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Romance Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite Poolside

Down duvets, free minibar, in-room safe, desk

Junior Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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4.4 out of 5, Excellent, (2431)
The price is NZ$945
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About the area

Punta Cana

At TRS Turquesa Hotel - Adults Only - All Inclusive, you'll be connected to the convention centre and 0.5 km (0.3 mi) from Cortecito Beach. Highlights at this luxury property include 17 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the mud bath and sauna. The restaurant, La Boheme only TRS Guests, serves French cuisine and is open for dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and nightclub. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available for free. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Bávaro property, you'll be 16.4 km (10.2 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 6 min walk - 0.5 km
  • Casino Avalon Princess - 10 min walk - 0.9 km
  • Cocotal Golf and Country Club - 9 min drive - 6.6 km
  • Los Corales Beach - 14 min drive - 4.0 km
  • Arena Gorda Beach - 15 min drive - 7.3 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El gaucho - ‬6 min walk
  • ‪Focaccia Ristorante - ‬3 min drive
  • ‪La Hispanola Restaurant - ‬18 min walk

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 17 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 372 guestrooms or units
  • 2 levels
  • 10 buildings
  • 17 dining venues
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 17 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Capricho only TRS Guests
  • Helios Beach Club
  • Kusko only for TRS guests
  • La Boheme only TRS Guests

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive is a short 6-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Turquesa Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Turquesa Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Turquesa Hotel - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes TRS Turquesa Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is TRS Turquesa Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Turquesa Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does TRS Turquesa Hotel - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, TRS Turquesa Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, they've got a lounge bar and 17 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Turquesa Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1041 reviews
Rating 8 - Good. 211 out of 1041 reviews
Rating 6 - Okay. 75 out of 1041 reviews
Rating 4 - Poor. 36 out of 1041 reviews
Rating 2 - Terrible. 27 out of 1041 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonatan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly, rooms are clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norielis as our personal butler was fabulous. She was very attentive to all our needs and we just loved her. The room service was also excellent and Mariella did an awesome job. We will definitely be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Hemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodny the butler
Stayed 8 nights in Nov 2024

10/10 Excellent

Elizabeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for 7 nights and Im rating it at 10 , The food was excellent , The rooms and hotel it self cleanwe had no concerns at alll , We had a personal buttler her name is Noris im giving her 10 stars every days she would texts us give us an update of the weather and schedules of the entertainment of the day, ask us if we had any concerns and we didn’t have to worry about the restaurant reservations she did it all!! , best waitress at the pool bar the main one love the different drinks that she was making us Faireny Dolores and Jine they were awesome 👍, overall stay 10 , night show were good they just to need to a liite bit on daily entertainment more like fun things , during the day they had more like exercise “activities “yoga”biking”etc ,they need more fun stuff , other then that everything was perfect, I would go back !!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove only 25 minutes from the airport and when we arrived we were greeted by a beautiful property and even more beautiful people. The staff was kind, welcoming, and extremely helpful. We loved our bartenders Esmeralda and Jose Luis and our cart drivers around the area Richie and Enyely(always played Dembow for me, the best) We stayed for 5 days and did not have one issue with anything. The restaurants were great, lots of options! We had a couples massage at Zentropia with Roselyn and Yosely and it was amazing. Wednesday night at Hemingway’s was the best time ever with live music/singer and then later on with the DJ. Our 5506 building butlers Elaine, Cesareo, and Eury were very attentive and helpful. They made my husband’s 40th birthday so memorable when they decorated his room and left us some sweet treats and champagne too. Overall a home away from home. Thank you TRS Turquesa.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sylvia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noris was very helpful for all of our needs. Ellie Marie took care of us every day at the beach. It was a great trip !
Stayed 6 nights in Dec 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 45th wedding anniversary at TRS and we had a great time . The staff was wonderful and our butler Eury & Elaine was amazing. They made us feel special . They made all of our reservations to the restaurants. I would highly recommend the swim out suites. The food needs some improvement but it was good, I would highly recommend TRS Adults Only Resort.
Stayed 7 nights in Nov 2024

2/10 Terrible

JENNIFER A

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the service and food were absolutely horrible. We will never go back to this resort
Stayed 9 nights in Nov 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at TRS Turquesa recently for a 7 day vacation and were thoroughly impressed from the moment we set foot on the property. The staff and service was impeccable. The proximity to the airport was key, the room was great and the facilities including the pools and restaurants all met expectations. The highlight of our trip was our contact from the butler service! Norealis was an absolute pleasure. She went above and beyond in her level of service, even going as far as to ensure that there were personalized touches added to our room on a near daily basis. We would return to this resort again in a heart-beat and would specifically request her service next time we go back!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time visiting, and it did not disappoint! The staff are amazing, especially Noris!! She was kind, always helpful and went above and beyond to make sure we had a wonderful vacation!
Stayed 5 nights in Nov 2024

10/10 Excellent

Israt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience from check in to check out was incredible. Shout out to Randy with the butler service. He got is reservations 2 nights in a row at fully booked restaurants.
Stayed 4 nights in Nov 2024

6/10 Okay

Roman, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First - lets start with the positives: Very well maintained property consisting of 4 Resorts back to back, all accessible to us during the stay. Rooms are clean, although some things were broken. Staff was extremely friendly and bars were literally on EVERY corner. Buffet options were OK, not great and service at restaurants was also OK... Our room was very close to the beach and the pools. Beach was very well maintained with plenty of shade or tanning options. Now - the not so great.... All of the menus at the restaurants were through QR codes on the phone and booking A La Carte restaurants, getting daily entertainment, etc, were all supposed to be done through their App. First of all - the last thing I want to do on a vacation is drag my phone everywhere with me! Second - the App is horrible! It took us 4 days to realize that we could get a daily Entertainment calendar view in the App because it was buried 5 levels deep! Which brings me to communication of what entertainment is actually available at the 4 resorts! This information isn't posted anywhere outside of the App! We found a bulletin board next to the towel station by the pool that had printed list of what's happening, but it was very incomplete. Now - about the entertainment options - no night club, no music at the beach, 1 show per night with VERY Bad singers and dancers (it's like a parody) and live music at 1 of the 4 resorts per night for 2-3 hours (which was pretty good). THATS IT! Bars were busy!
Stayed 6 nights in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property has something for everyone
Stayed 7 nights in Nov 2024

8/10 Good

Myles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot of pools to choose from. Beautiful beach. Picturesque. Easy to get around to events and locations. Secluded from the outside. Food is hit or miss (some great dishes but equally as many misses). Butler service was hit or miss with responsiveness. Sometimes too much. Loud old bed, cold showers only (tub was fine). Overall it’s a good value, we would book again. We were fed, entertained, and slept well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annette Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler Noris was Excellent. Kept us informed and made our stay enjoyable!
Stayed 5 nights in Nov 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 8 nights in Nov 2024

8/10 Good

Carolyn, Stanhope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and entertainment crew were great! We were told we were going to have a private butler to handle our needs however that fell through, we did go to the evening butler Manny and he was very helpful! Karen in the entertainment along with her co workers were so awesome and made the trip so exciting! The pools were awesome! The staff was great at the hotel. The restaurants were good however tend to cater to much to Americans-like we travel to DR we want DR food lol. The beach was clean and water was so blue!
Stayed 5 nights in Oct 2024

6/10 Okay

Marion J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very nice. Property beautiful. Food pretty good. The buffet at breakfast the same every day could’ve used a change once in a while. Helios restaurants awful. Needed More activity around the pool and some live music. Frozen drinks awful…tasted like chemicals. Beach beautiful but no waitress service. Specialty restaurants very good. Shows at night good but all the way at the other end of the property took a while to get back on the train. Don’t think I would return.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd time at TRS Turquesa I always come back here mostly for the staff and excellent customer service they all very friendly. Ignacio the waiter from Capricho and Kusco went out of his way every day to make me and my family happy, our butler Randy was very attentive and help us with everything during our stay from the moment we arrived until we left.The staff at the bar and drinks where great and the food too, my favorite was Tentazione and Capricho for breakfast and dinner.
Stayed 4 nights in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time vacationing at TRS and our trip was wonderful. Our butler was Norielis and she excels at her job! She helped make our dinner reservations, checked on us several times throughout each day and was available to assist in any way. Can't praise her enough! The beach was beautiful and relaxing; the grounds and pool areas were clean and very well maintained. We had dinner at six of the restaurants and enjoyed them all, as well as the Helios breakfast & lunch buffet. The staff and servers were very pleasant to deal with and went out of their way to ensure you were accommodated. Highly recommend.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucille, Cranston

Stayed 7 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and the staff was polite and friendly. They were attentive to our needs. Our Butler Norris was amazing! We will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Cesar e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks randy for everything you was a big help and i will be coming back soon
Stayed 5 nights in Nov 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
We had the pleasure of staying at TRS Turquesa Hotel for our anniversary, and one of the highlights of our trip was the outstanding service provided by our butler, Randy. From the moment we arrived, Randy went above and beyond to make our celebration truly special. He greeted us with warmth and personalized attention, ensuring we had everything we needed for a relaxing and memorable stay. Whether it was arranging romantic dinner reservations, offering thoughtful surprises, or making sure our every request was met promptly, Randy consistently exceeded our expectations. His attention to detail and dedication to creating a flawless experience made our anniversary unforgettable. Randy's professionalism, kindness, and proactive approach truly set him apart. We felt like VIPs the entire time, thanks to his exceptional service. If you're staying at TRS Turquesa, we highly recommend requesting Randy as your butler – he will elevate your experience to another level. Thank you, Randy, for making our anniversary celebration extraordinary!
Stayed 3 nights in Nov 2024