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Tropical Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Tropical Deluxe Princess - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
View from room
Lobby
Lobby
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is NZ$387
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪10 min walk‬
  • Iberostar Golf Course
    ‪12 min drive‬
  • Arena Gorda Beach
    ‪20 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
2 bedrooms
Bathrobes
  • 39 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
2 bedrooms
Bathrobes
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

View all photos for Superior (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Double Suite Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Suite Superior With Garden View

  • Sleeps 2
  • 3 Double Beds

View all photos for Triple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room With Garden View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • Sleeps 4
  • 3 Double Beds

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • Sleeps 4
  • 3 Double Beds

View all photos for Single Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite With Garden View

  • Sleeps 1
  • 3 Double Beds

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • Sleeps 3
  • 3 Double Beds

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • Sleeps 5
  • 3 Double Beds

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • Sleeps 5
  • 3 Double Beds

View all photos for Double Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • Sleeps 3
  • 3 Double Beds

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  • Pool
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Tropical Deluxe Princess - All Inclusive. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 15-minute stroll. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Metamorphosis can include deep-tissue massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Higuero, serves international cuisine and is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 15-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Cortecito Beach - 10 min walk - 0.9 km
  • Casino Avalon Princess - 18 min walk - 1.5 km
  • Iberostar Golf Course - 12 min drive - 9.1 km
  • Los Corales Beach - 18 min drive - 5.4 km
  • Arena Gorda Beach - 20 min drive - 7.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪El gaucho - ‬8 min drive
  • ‪El Higüero - ‬2 min walk
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Beach bar - ‬9 min drive

About this property

Tropical Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 310 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

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Caribe Deluxe Princess - All Inclusive

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The price is NZ$387
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Motor boating
  • Music library
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical
Resort Tropical Princess
Tropical Beach Princess
Tropical Princess All Inclusive
Tropical Princess Beach
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach Resort All Inclusive
Tropical Princess Resort
Tropical Princess Resort All Inclusive
Hotel Tropical Princess Beach
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Punta Cana
Tropical Princess Beach Punta Cana
Hotel Tropical Princess Beach Resort & Spa Punta Cana
Punta Cana Tropical Princess Beach Resort & Spa Hotel
Hotel Tropical Princess Beach Resort & Spa
Tropical Princess Beach Resort & Spa Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach All Inclusive
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa
Tropical Princess Inclusive

Frequently asked questions

What is the cancellation policy at Tropical Deluxe Princess - All Inclusive?

Tropical Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropical Deluxe Princess - All Inclusive?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Tropical Deluxe Princess - All Inclusive on 27 Apr 2025 start from NZ$386.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive is a short 10-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Tropical Deluxe Princess - All Inclusive?

Yep, Metamorphosis is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Tropical Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Tropical Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Tropical Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Tropical Deluxe Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Tropical Deluxe Princess - All Inclusive.

Is Tropical Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Tropical Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Tropical Deluxe Princess - All Inclusive?

No, Tropical Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Tropical Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropical Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tropical Deluxe Princess - All Inclusive?

No, pets and service animals are not allowed.

Tropical Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 654 out of 1449 reviews
Rating 8 - Good. 380 out of 1449 reviews
Rating 6 - Okay. 227 out of 1449 reviews
Rating 4 - Poor. 102 out of 1449 reviews
Rating 2 - Terrible. 86 out of 1449 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Neris

Liked: Cleanliness, staff & service, property conditions & facilities
Unauthorized entry into the room
Stayed 4 nights in Jan 2025

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and everything is nice and clean.
Stayed 3 nights in Jan 2025

4/10 Poor

Cesar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was disappointing. Despite calling ahead, accommodations for our baby and toddler weren’t prepared. Service was mediocre, some staff unprofessional, and the facilities were unacceptable—a clogged toilet, sink, and hazardous wood with exposed nails. Not the experience we expected.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and staff. Would stay again for sure.
Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Travelled with family
Not luxury, but great for families.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ziqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's definitely worth the money. The facilities and service are beyond my expectations. I'd love to go back again soon.
Stayed 3 nights in Jan 2025

6/10 Okay

Robert Van

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids zone was nice as was the beach. Food was poor and the quality of the drinks were poor in some of the bars
Stayed 14 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

8/10 Good

Jamia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kelbin, Monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Stayed 7 nights in Dec 2024

8/10 Good

darya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good overall.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizbeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing- I would def go back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going back soon!

This was our second time at the tropical deluxe princess, we love it here and it’s so family friendly!! The beach is beautiful. There’s always food around, the entertainment was amazing especially the Michael Jackson show!!
Stayed 10 nights in Dec 2024

8/10 Good

Kristina Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Misty

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Leaving today after being here for 7 days. The grounds and beach are beautiful. We stayed in a two bedroom bunk bed suite and it was nice and clean though not spacious for just hanging out. The food was not very good anywhere. The best place being the sports bar. It was very difficult to getting reservations at any of the ala carte restaurants. You have to get up early to reserve a spot on the beach or at the pool but then you also risk having your spot still stolen which happened to us one day.
Stayed 7 nights in Dec 2024

6/10 Okay

Royce Asher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the staff were pretty rude. Seemed like they hated their job and any interaction was a huge inconvenience for them. Some of the staff were friendly and helpful, but unfortunately, just as many were not. It was also overwhelming with how many people would constantly approach you at the resort looking to sell you excursions and other vacation packages. Food was good. Beach was nice.
Stayed 5 nights in Dec 2024

4/10 Poor

Antonio

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This place have a lot of potentials but it’s badly administered, and taken care. My room was dirty even after we booked this room with anticipation. Bathroom had poop stain on the wall and bathroom flushing handle which is a big no no. The seat inside the room had mold stain which is evidence of not being properly cleaned. The bottles of waters are being refilled which for me as a tourist is a healthy concern. We were a group of three and on every room we found evidence of the bottles of water being tampered, and refilled. Toilet flushing handle was also dirty. Hallway ceiling paint was coming off causing a healthy hazard.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
Stayed 6 nights in Dec 2024

6/10 Okay

Rachael

Stayed 7 nights in Dec 2024

10/10 Excellent

Thalia

Stayed 5 nights in Sep 2024