Susurros del Corazón, Auberge Resorts Collection

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Susurros del Corazón, Auberge Resorts Collection

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 restaurants, breakfast served
Minibar, in-room safe, blackout curtains, iron/ironing board
Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Beach/ocean view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Breakfast available
The price is NZ$3,174
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734
  • Bay of Banderas
    12 min walk
  • Punta de Mita Beach
    6 min drive
  • Punta de Mita Sea Pool
    7 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    48 min drive

Room options

Room (Garden Casita with Plunge Pool)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Garden Suite with Plunge Pool)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
  • 136 sq m
  • Sleeps 3
  • 1 King Bed

Studio, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Beachfront (Ocaso: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1719 sq m
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 3 Single Bunk Beds

Studio, 2 Queen Beds (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • 76 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Garden Casita)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Studio, Oceanfront (Cliffside(LO-Quetzal/RioGround Floor))

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, Oceanfront (Pacifico: Seven Bedroom, with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

Room, 4 Bedrooms, Oceanfront (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 557 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, 4 Bedrooms, Ocean View (Marea: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1705 sq m
  • Ocean view
  • Sleeps 12
  • 4 King Beds

Studio, Resort View (Cliffside (LO-Tortuga/Urraca))

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 4 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 455 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Room, 3 Bedrooms, Resort View (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Room, 4 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Single Beds and 1 Single Bunk Bed

Room, 4 Bedrooms, Ocean View (Nido: Casa with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 1626 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

Studio, Oceanfront (Cliffside (LO-Quetzal))

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 511 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Studio, Resort View (Cliffside (LOP-Tortuga/Urraca))

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Oceanfront (Casita with Skydeck)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Garden Suite with Plunge Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 223 sq m
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms, Hot Tub, Resort View (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
2 bedrooms
  • 204 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms, Resort View (Cliffside Residence with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Villa, 5 Bedrooms, Oceanfront (Sol, with Pool)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • Sleeps 15
  • 3 King Beds and 4 Queen Beds

Room, 3 Bedrooms, Hot Tub, Oceanfront (Cliffside Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 381 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

Room, 3 Bedrooms, Hot Tub, Oceanfront (Sky Residence)

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Single Beds and 1 Single Bunk Bed

Studio, Hot Tub, Oceanfront (LO-Quetzal 5A)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Casita)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
Deep-soaking bath
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Ceiling fan
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta de Mita

A luxury stay in Punta de Mita awaits you at Susurros del Corazón, Auberge Resorts Collection. You'll be within a 15-minute walk of Bay of Banderas and 2.7 km (1.7 mi) from Punta de Mita Beach. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Casamilpa, is open for breakfast and dinner. La Boquita is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' club. Other amenities include free Wi-Fi in public areas, a hot tub and a children's swimming pool. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Punta de Mita hotel, attractions include Playa Bucerias and San Pancho Nayarit Market.

What's nearby

  • Punta de Mita Beach - 6 min drive
  • Punta de Mita Sea Pool - 7 min drive
  • Destiladeras Beach - 7 min drive
  • Punta Mita Golf Club - 10 min drive
  • El Anclote Beach - 12 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 48 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Manatees Pool Lounge - ‬5 min drive
  • ‪Bluewater Grill - ‬5 min drive
  • ‪Árbol - ‬10 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬7 min drive

About this property

Susurros del Corazón, Auberge Resorts Collection

Luxury hotel on the beach, with 3 outdoor pools
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Susurros del Corazón, Auberge Resorts Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's club, a children's pool and a 24-hour fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita hotel.

  • 112 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2022
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Susurros del Corazón, Auberge Resorts Collection offers 112 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. 55-inch LCD televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, and slippers. This Punta de Mita hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Casamilpa
  • La Boquita
  • Mita

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Paddleboard
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 50 for adults and from USD 50 for children
  • Airport shuttle fee: USD 170 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Susurros del Corazón Auberge Resorts
Susurros del Corazón Auberge Resorts Collection
Susurros del Corazón, Auberge Resorts Collection Hotel
Susurros del Corazón, Auberge Resorts Collection Punta de Mita

Frequently asked questions

What is the cancellation policy at Susurros del Corazón, Auberge Resorts Collection?

Susurros del Corazón, Auberge Resorts Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Susurros del Corazón, Auberge Resorts Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Susurros del Corazón, Auberge Resorts Collection on 5 Jan 2025 start from NZ$3,173.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Susurros del Corazón, Auberge Resorts Collection?

Yep, Susurros del Corazón, Auberge Resorts Collection has free valet parking.

Are there any beaches close to Susurros del Corazón, Auberge Resorts Collection?

The closest beach to Susurros del Corazón, Auberge Resorts Collection is Punta de Mita Beach (3 km).

Is there a spa on site at Susurros del Corazón, Auberge Resorts Collection?

Yep, there is an onsite spa at Susurros del Corazón, Auberge Resorts Collection. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Susurros del Corazón, Auberge Resorts Collection have a pool?

Susurros del Corazón, Auberge Resorts Collection has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Susurros del Corazón, Auberge Resorts Collection?

Susurros del Corazón, Auberge Resorts Collection features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Susurros del Corazón, Auberge Resorts Collection a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Susurros del Corazón, Auberge Resorts Collection.

Is Susurros del Corazón, Auberge Resorts Collection family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Susurros del Corazón, Auberge Resorts Collection is a hit with families.

Are there hot tubs in the rooms at Susurros del Corazón, Auberge Resorts Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Susurros del Corazón, Auberge Resorts Collection serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Susurros del Corazón, Auberge Resorts Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Susurros del Corazón, Auberge Resorts Collection?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Susurros del Corazón, Auberge Resorts Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Susurros del Corazón, Auberge Resorts Collection?

Dogs are welcome at Susurros del Corazón, Auberge Resorts Collection, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Susurros del Corazón, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews" "
Rating 8 - Good. 1 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

tuan, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos, Laredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iván de Jesús

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We hated to leave. Every detail was just perfection.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elan

Stayed 4 nights in Apr 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Stayed 3 nights in Dec 2023

10/10 Excellent

menachem m

Stayed 3 nights in Aug 2023

10/10 Excellent

MD

Stayed 5 nights in Jul 2023

10/10 Excellent

mahdees

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023

6/10 Okay

Fay, Manhattan Beach

Liked: Cleanliness, property conditions & facilities
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Stayed 4 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous but….
This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Stayed 3 nights in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Experience
Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.
Stayed 5 nights in Nov 2022

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una hermosa experiencia super recomendado
Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

RUTH SARAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inigualable belleza
Con mirada chispeante, sonrisa sincera y una cordialidad impresionante asì fuè la càlida bienvenida que recibimos en ese Increìble, apasionante, majestuoso y bello lugar. Sin duda el mejor de los lugares para un merecido descanso y la armonìa , no sòlo encada habitaciòn y restaurante del lugar , tambièn la belleza de sus caminos logrando conquistar la caprichosa naturaleza y esa encantadora playa que me dejò sin aliento mientras presenciaba un magnìfico atardecer. Una encantadora belleza asì resumirìa la experiencia de èste inigualable hotel. Sin lugar a duda repetirè la experiencia ! Felicidades todos logran hacer un Equipo Ganador..!!
Stayed 3 nights in Aug 2023