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The Royal Suites Punta Mita by Palladium Solo Adultos

5.0 star property
Elegant adults-only beach property with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Suites Punta Mita by Palladium Solo Adultos

2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Theatre show
Nightclub
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
Carretera Punta de Mita Km. 11.5, Banderas Bay, Riviera, Punta Mita, NAY, 63734
  • Punta de Mita Sea Pool
    1 min walk
  • Destiladeras Beach
    7 min walk
  • Punta de Mita Beach
    11 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    41 min drive

Room options

About the area

Punta de Mita

A luxury stay in Punta de Mita awaits you at The Royal Suites Punta Mita by Palladium Solo Adultos. Within steps you'll find Punta de Mita Sea Pool and Destiladeras Beach within a 10-minute stroll. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, body scrubs and facials along with aromatherapy and hydrotherapy. The restaurant, Restaurante Portofino, serves Mediterranean cuisine. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, nightclub and gym plus access to mini golf. 2690 square feet (250 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Free buffet breakfast is available. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 5-property class Punta de Mita property include Punta de Mita Beach and Playa Bucerias.

What's nearby

  • Punta de Mita Sea Pool - 1 min walk
  • Destiladeras Beach - 7 min walk
  • Punta de Mita Beach - 11 min drive
  • Punta Mita Golf Club - 12 min drive
  • El Anclote Beach - 14 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 41 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬13 min walk
  • ‪Manatees Pool Lounge - ‬13 min walk
  • ‪Bluewater Grill - ‬13 min walk
  • ‪Árbol - ‬11 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬1 min walk

About this property

The Royal Suites Punta Mita by Palladium Solo Adultos

Elegant adults-only beach property with 2 outdoor pools
The Royal Suites Punta Mita by Palladium Solo Adultos is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Royal Suites Punta Mita by Palladium Solo Adultos, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita property.

  • 100 guestrooms or units
  • 2 buildings
  • 6 dining venues
  • 7 bars or lounges
  • 2690 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Royal Suites Punta Mita by Palladium Solo Adultos offers 100 accommodations with Hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels, DVD players and pay-per-view films. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Zentropia has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 6 restaurants
  • 7 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambu Restaurant
  • El Bosque
  • Restaurante Portofino
  • Ribs and More
  • Viva Mexico

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,690 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Punta Mita
Palladium Royal Suites Punta Mita
Punta Mita All Inclusive
Punta Mita Royal Suites
Royal Palladium Punta Mita
Royal Punta Mita
Royal Suites Punta Mita
Royal Suites Punta Mita All Inclusive
Royal Suites Punta Mita Palladium
Royal Suites Punta Mita Palladium All Inclusive
Royal Suites Punta Mita Adults All Inclusive
Royal Suites Adults All Inclusive
Royal Suites Punta Mita Adults
The Royal Suites Punta Mita by Palladium All Inclusive
The Royal Suites Punta De Mita Adults only All Inclusive
The Royal Suites Punta Mita by Palladium Solo Adultos Punta Mita

Frequently asked questions

Is parking available at The Royal Suites Punta Mita by Palladium Solo Adultos?

Yep, The Royal Suites Punta Mita by Palladium Solo Adultos has a free self car park.

Are there any beaches close to The Royal Suites Punta Mita by Palladium Solo Adultos?

Yep, The Royal Suites Punta Mita by Palladium Solo Adultos is a short 7-minute walk from Destiladeras Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Royal Suites Punta Mita by Palladium Solo Adultos?

Yep, Zentropia is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Royal Suites Punta Mita by Palladium Solo Adultos have a pool?

The Royal Suites Punta Mita by Palladium Solo Adultos has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Royal Suites Punta Mita by Palladium Solo Adultos?

The Royal Suites Punta Mita by Palladium Solo Adultos features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes The Royal Suites Punta Mita by Palladium Solo Adultos a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at The Royal Suites Punta Mita by Palladium Solo Adultos.

Is The Royal Suites Punta Mita by Palladium Solo Adultos family-friendly?

No, The Royal Suites Punta Mita by Palladium Solo Adultos is an adults-only property.

Are there hot tubs in the rooms at The Royal Suites Punta Mita by Palladium Solo Adultos?

Yep, all rooms come with private hot tubs.

Does The Royal Suites Punta Mita by Palladium Solo Adultos serve breakfast?

Yeah, free buffet brekkie is offered at The Royal Suites Punta Mita by Palladium Solo Adultos.

Is there a free airport shuttle available at The Royal Suites Punta Mita by Palladium Solo Adultos?

No, The Royal Suites Punta Mita by Palladium Solo Adultos does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Suites Punta Mita by Palladium Solo Adultos?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Suites Punta Mita by Palladium Solo Adultos?

Check-out time is noon.

Are pets allowed at The Royal Suites Punta Mita by Palladium Solo Adultos?

No, only service animals are allowed.

The Royal Suites Punta Mita by Palladium Solo Adultos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 86 out of 223 reviews" "
Rating 8 - Good. 74 out of 223 reviews" "
Rating 6 - Okay. 40 out of 223 reviews" "
Rating 4 - Poor. 13 out of 223 reviews" "
Rating 2 - Terrible. 10 out of 223 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Randy, Mexico

Liked: Cleanliness, staff & service, room comfort
Very nice people
We had a great time, the workers were very nice, made the stay very enjoyable
Stayed 2 nights in Sep 2017

2/10 Terrible

Manny, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel!!
If you are trying to relax and enjoy your time in a adults only hotel, please do not go there. A construction is going on in the main lobby, so they have to use the same lobby for the adults only hotel. on bar in the main lobby by you really can't enjoy one drink because it's to manny kids screaming and playing right next to you. Food! Let me tell you. Only one restaurant in the adults only hotel, (bad food) open certain hours, so If you are really hungry you need to walk to the other hotel and eat there with a lot of kids. Not worth it. I won't go back there. There is more things to talk about but I don't have more time.
Stayed 4 nights in Aug 2017

10/10 Excellent

Kimberly, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nailed it!
We went for our 20th Anniversary. We had a wonderful time. The staff was awesome. The room was great. Every single amenity was included and fabulous. We were asked about a time share but no high pressure. We kindly declined and they thanked us for the time we sent with them (3 whole minutes). The pool was great. My husband loved the lobster. Drinks were never ending. We do not have a single complaint. Check out was simple and easy. Note:This location is about 45 minutes from Puerto Vallarta. Initially, we were concerned about the distance but realized very quickly that we didn't need to be in town. We hired a car to/from the airport. And we arranged one tour in town to see some sights. In reality, we never needed to go to town had I not booked the tour before arriving, although the tour was great. City tour with lunch and tequila. Great food and tequila.
Stayed 4 nights in Aug 2017

10/10 Excellent

Hector , san diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breath taking views
Wow this place is the real deal staff are on there A game food was delicious room where amazing I couldn't ask for anything else
Stayed 3 nights in Jul 2017

10/10 Excellent

Beylor, Orange County, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is perfect for the getaway experience!
While it is connected to the larger Palladium Hotel which you can explore as well, you will find yourself in perfect seclusion staying at the Royal Suites. The beach front view suites are amazing. The stay at the Royal Suites gives you access to the Zentropia Spa at the Palladium and this is also a place you and your wife can get away to and feel like you are in seclusion. The bars at The Suites have Top Shelf liquor and the restaurant is A la carte and has a breathtaking view. Ocean and Pool water temperature is about 85 degrees and is pleasantly refreshing. I would say perfect. The staff are very polite and always greet you in the halls and on the grounds. Room service is included so take advantage of breakfast in bed. You can also book at the other Al La Carte themed restaurants at the Palladium Hotel as long as you book by 2 PM the second day. Book a sunset dinner at the Viva Mexico hotel and enjoy a breathtaking sunset. My wife and I stayed here as a second honeymoon to celebrate our 10 year wedding anniversary. If you love surfing than Punta De Mita is the place for you! This was a nice surprise. I highly recommend this property. The setting is idealic!
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort had the best service out of the ones we have stayed at before.
Stayed 4 nights in Jun 2017

8/10 Good

Francisco , Woodbridge Virginia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a relaxing experience.
I loved everything except the welcoming to the hotel. One of the girls on the stuff looked at me and my partner as if we didn't belong there I understand it's a 4-5 star hotels but the looks on a person shouldn't be judged on first impression however the rest of the staff was great specially main receptionist Cecilia was her name. And also hotel restaurant was awesome. Would definitely recommend but they could improve on how they judge there guests on looks.

10/10 Excellent

Rand, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing all inclusive adults only Resort!
We had the most amazing time at the Royal Suites! The rooms were large and nice! The Staff was very helpful and friendly! The adults only side has a bar in the lobby as well as one by the pool, a great restaurant with different menu choices (all good food with large portions) and a snack bar that will deliver snack food and drinks to you poolside (drinks are allowed in the pool in plastic cups)!! There were several other restraunts and bars on the non-royal (kids welcome) side of the resort that we had access to as well (included). Endless Food & Drink (even room service and mini bar are included!), beautiful weather and beautiful water! The Royal side was never crowded, we really were treated like royalty! All inclusive is the way to go!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Right on the ocean, my wife and I spent our time laying by the pool and on the sundeck. The beach is pretty rocky but is to be expected on the Pacific side. The food was good but not excellent. Our room was perfect. We sat on our balcony drinking pina coladas and reading out books. Everything was always clean and everyone always friendly. If you want to spend a lot of time in the ocean, I would reccomend the Carribean side of Mexico. If you want a quiet, secluded jungle hotel, this is the one for you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Time!
We truly enjoyed our time at this hotel. It was a true experience... we would definitely do it again.

10/10 Excellent

Amanda, West Gardiner, ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller resort but very friendly and fun
We were pleasantly surprised with the quality of service and care the staff made our vacation memorable. Omar, Oscar and Jesus were there for all our needs and even just to say good morning or how we are doing. Loved the personal attention and service they provided.

10/10 Excellent

Pat, Pewamo, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is wonderful. Relaxing stay.
The staff was always very helpful. The view is absolutely beautiful. This is the first time my husband and I stayed at an adult only resort. I would recommend it to anyone, especially The Royal Suites.

8/10 Good

Tim, OKC, OK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel that does most things right
The hotel itself is nice but not perfect. We are not picky with rooms so it suited us. The adult only side of the hotel begins to get small within a few days. There isn't much variety unless you cross into the family side and food quality seemed to drop drastically in the family side. All in all it was a good trip for the money but little details seemed to fall through the cracks. It took two days to get our free bottle of liquor delivered to our room. There's no bottle opener for the all inclusive beer but there's a wine opener for the pay for use wine. Service was slow on every meal and we frequently had empty glasses. It seemed like they were always having to make another pot of coffee. The adult only beach is pretty but rocky. I think most people would get irritated from constantly waiting on service and that's why I wouldn't recommend the resort to friends without a disclaimer about inconsistent service. The food was great occasionally but average consistently. Decent resort if you find a good deal and can handle some minor inconvenience and occasional frustration.

6/10 Okay

Scott, Regina, Sask.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three dressed up as a nine
Hotel was not a five star closer to a four and a half star. Hotel staff varied from excellent - Victor to fair. Service wasn't consistent in the Punta Mita restaurant. Rooms were nice, bed was comfortable. Buffet was very good. Service was only fair not excellent. Staff overall friendly but slow at times.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Ok hotel - needs remodel
The professional pictures of the hotel are not what actually it looks like. Hotel is older and our room smelled of mildew. We checked in - then next person did the timeshare pitch. Older croud - everyone was in their 60's or older. I will not be staying at the hotel again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not bad for the price
Never have stayed in an all inclusive before. This was an OK hotel, kind of noisy, could here people walking around upstairs and outside your room. Also, every time someone went to the bathroom or would drain their tub, you would here it in the walls pretty loudly. The one glaring negative that stood out was the smell. They use sewer water to water their gardens and the smell carries through the resort. I know many places in Mexico do something similar, but this was really bad and hard to stomach. The restaurants for breakfast was nice, great service and good food, but for dinner, I would eat outside of the resort as the food was very average, tasted like it was prepared for the masses.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel made us feel like royalty.
We just got back from our 10 day stay at this incredible resort and the staff made us feel like royalty. It was very homey and immaculately kept. The amazing staff was constantly striving to improve our experience and they did it with smiles and class. Whenever there was a minor hiccup, they went above and beyond and overcompensated. The food choices were almost endless and if you didn't care for the variety at one place, there was always the outstanding buffet. The Mexican restaurant and ribs and more were our favorites. The beach was great as well as the tropical surf. The bartenders had spectacular attitudes and could make you any kind of drink you want and probably 20 more you never thought of. The Fantasma was my favorite drink on their menu. You have your choice of activities and honestly, we couldn't possibly keep up with the choices there. We played a fair amount of pool in the sports bar and enjoyed beach combing. It is about a one hour bus ride into the city of Puerto Vallarta, but we enjoyed going back and forth for only a couple bucks each way. (This is the cheapest option, if you are ok with a bit of a thrill ride :) The room service was such a luxury and was included with our stay. We will really miss this place and were truly sad to leave. They even made us drinks to go on our way out. The shows were high caliber, especially the dancers. The Royal Suites at the Grand Palladium exceed our expectations in every way possible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VACATION!!
Had a wonderful experience at the Royal Suites!! Great facility and staff!! Will visit again soon!!!

6/10 Okay

Stacy

Disliked: Cleanliness, room comfort
Resort was a bit disappointing... definitely not as nice as advertised!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Very nice place, clean, friendly and helpful staff, will definitely stay there again

2/10 Terrible

Kristine, IL

Disliked: Property conditions & facilities, room comfort
Would never stay here again!
1. Food was terrible. I ate elsewhere the four day, three day I was there. 2. Room service takes forever. They said it will take 30 mins but I didn't get my food till about 1 hour and 45 min. 3. Whenever I order room service or calls to have something fixed in my room, they call back to ask me if I received my room or if someone fixed my safety deposit box. Very annoying. 4. Rooms are not sound proof. I can hear people passing the hallway. I know what the other couple was doing every night I was there. College students were across from me my last night there and I couldn't sleep. They were screaming and banging on doors. I can hear every single word they were saying. 5. Private beach was unuseable. There was too much rock and seaweed Laying around. 6. Overall the photos online was deceiving. Wouldn't go back again. I really like Eddie at the front desk/butler. Really nice and straight forward.

10/10 Excellent

Julia, Milwaukee, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect honeymoon
We could not have picked a more perfect place to have our honeymoon. The room was so romantic, extremely clean, and so spacious. There is a wonderful jacuzzi, a marble shower, and they would clean it 2x per day! We had 24 hour room service which we definitely took advantage of. It was so awesome to have access to the entire Palladium side of the resort as well as the adults only section. At first we ventured over to the speciality restaurants on the other side but quickly returned to the adults side for the rest of the week. The food was just so much better over on our side! We got a fresh grilled lobster tail every single night. The beach on the adults only side was very rocky and unable to swim in, but it's literally a 2 minute walk to the Palladium side beach which had soft sand, calm waves, and the water was so clear and warm! It was wonderful. The salt water pool was also incredible! So unique and so fun! The drinks were also wonderful. We would be laying in our cabana poolside or on a floaty in the water and we had wonderful servers come up to us, take our orders, and bring us delicious drinks (they would make us ANYTHING!) right to us! It was actually paradise. The resort is far away from a lot of other stuff, but the resort has a taxi service that is very, very affordable! The best part was the SERVICE. The staff is ABSOLUTELY INCREDIBLE! The highlight of the entire stay was the staff! Treat yourself and splurge on massages or spa treatments - SO worth it!

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Kevin A, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for two people. No elevators. Not a problem. Great help from staff.

10/10 Excellent

Kaylen, Tulsa Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience for a great price!
We really enjoyed the restaurant, bar pool, and pool on the Royal Suites side! Everything was PERFRCT, from the waitstaff to the cleanliness of the rooms! The only thing that we were ever disappointed in was the time it took for room service- we were told 35-45 the 4-5 times we ordered- it took over an hour and 15 minutes 2 times. The food was pretty good and it's served 24 hours so it made up for being so late.