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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
Aerial view
Aerial view
12 bars/lounges, 2 swim-up bars, 2 poolside bars

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is NZ$1,292
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • North Beach
    ‪88 min drive‬
  • Dolphin Discovery
    ‪88 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Sofa bed - double
Down duvet
  • Partial ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Sofa bed - double
Down duvet
Premium bedding
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Sofa bed - single
Down duvet
Premium bedding
Ceiling fan
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

View from room

Junior Suite Ocean View - King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Sofa bed - double
Down duvet
Premium bedding
Ceiling fan
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
  • Golf view
  • 144 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Sofa bed - single
Down duvet
Premium bedding
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Sofa bed - double
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • 181 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

Highlights

Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Down duvet
Premium bedding
Ceiling fan
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Sofa bed - single
Down duvet
Premium bedding
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Atelier Playa Mujeres - Adults Only - All Inclusive. You'll be 1.4 km (0.9 mi) from Playa Mujeres Golf Club and 9.8 km (6.1 mi) from Gran Puerto Pier. Highlights at this all-inclusive property include 13 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at NUUP SPA can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Mercado 19, serves Mexican cuisine and is open for breakfast and dinner. With 2 poolside bars and 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Playa Mujeres property include Plaza 28 and Cancun Convention Center.

What's nearby

  • Mujeres Beach - 15 min walk - 1.3 km
  • Playa Mujeres Golf Club - 17 min walk - 1.5 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 11.3 km
  • North Beach - 88 min drive - 11.5 km
  • Dolphin Discovery - 88 min drive - 16.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 593 guestrooms or units
  • 5 levels
  • 3 buildings
  • 13 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 21115 sq ft of conference space
  • 1962 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

NUUP SPA has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, 1,031 reviews
The price is NZ$1,066
includes taxes & fees
13 Apr - 14 Apr
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Atelier Playa Mujeres - Adults Only - All Inclusive?

Atelier Playa Mujeres - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Atelier Playa Mujeres - Adults Only - All Inclusive?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Atelier Playa Mujeres - Adults Only - All Inclusive on 7 Apr 2025 start from NZ$1,291.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yep, Atelier Playa Mujeres - Adults Only - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Atelier Playa Mujeres - Adults Only - All Inclusive?

Yep, Atelier Playa Mujeres - Adults Only - All Inclusive is a short 15-minute walk from Mujeres Beach.

Is there a spa on site at Atelier Playa Mujeres - Adults Only - All Inclusive?

Yep, NUUP SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Atelier Playa Mujeres - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Atelier Playa Mujeres - Adults Only - All Inclusive has 4 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Atelier Playa Mujeres - Adults Only - All Inclusive?

Atelier Playa Mujeres - Adults Only - All Inclusive features 2 poolside bars, 4 outdoor pools and a heated pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Atelier Playa Mujeres - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Atelier Playa Mujeres - Adults Only - All Inclusive.

Is Atelier Playa Mujeres - Adults Only - All Inclusive family-friendly?

No, Atelier Playa Mujeres - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Atelier Playa Mujeres - Adults Only - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Atelier Playa Mujeres - Adults Only - All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is served at Atelier Playa Mujeres - Adults Only - All Inclusive.

Is there a free airport shuttle available at Atelier Playa Mujeres - Adults Only - All Inclusive?

No, Atelier Playa Mujeres - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Atelier Playa Mujeres - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 12 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Atelier Playa Mujeres - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Atelier Playa Mujeres - Adults Only - All Inclusive?

Dogs are welcome at Atelier Playa Mujeres - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Is there a golf course on site at Atelier Playa Mujeres - Adults Only - All Inclusive?

There is a golf course next to Atelier Playa Mujeres - Adults Only - All Inclusive.

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 881 out of 1110 reviews
Rating 8 - Good. 121 out of 1110 reviews
Rating 6 - Okay. 53 out of 1110 reviews
Rating 4 - Poor. 26 out of 1110 reviews
Rating 2 - Terrible. 29 out of 1110 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Hamid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 5 nights in Dec 2024

10/10 Excellent

Karli

Stayed 5 nights in Dec 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff and clean beach
Stayed 4 nights in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas 2024
Top notch resort that actually blew my mind with how nice it was. Incredible food, fancy drinks, sports bar and lots of authentic Mexican:) Phenomenal service everywhere
Stayed 7 nights in Dec 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. We will be returning.
Stayed 4 nights in Dec 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food are excellent but if you're expecting to get vip recognition youre going to be disappointed. This hotel shouldn't be listed as a vip property
Stayed 5 nights in Dec 2024

10/10 Excellent

Abhishek, Saratoga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Deanna, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort definitely recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosita, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean and well maintained. The staff provided exceptional service throughout the visit. The dining options were good. Although the quality of food was very inconsistent. It seemed to decrease in quality throughout our visit. During the daytime hours the property was very quiet. During the evening and night hours, the noise was well contained away from sleeping areas. The beach area was moderate and size but very well maintained. There were many options available for activities throughout the day. Would consider returning to this property because of the many positive areas but would like to see more consistently good quality food to make this an exceptional value for the price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Nice and the staff was good. The time share that they push on you to buy is annoying. The say it is. It a time share, but it is just calling a timeshare a different name. Still a timeshare.
Stayed 4 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Atelier is excellent value for the price. The rooms were beautiful, staff attentive and high quality restaurants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 Stars!
A beautiful resort, with delicious food and drink. The biggest selling point that was the staff. Our butlers, Hiram and Domingo or extraordinary! They curated experiences for us, changed appointment times with no stress and got us into restaurants that were completely booked. These two gentlemen are the biggest asset to this gorgeous resort and when we come back, we would insist that they take Care of us. Additionally, we love Pablo with the sky bar and Rojas on the beach Guadalupe in the spa was magnificent as well. I cannot recommend this resort more. We’ve stayed all over the world, but this is indeed our new favorite.
Stayed 4 nights in Dec 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is incredible and lots of restaurants and amenities. I have only one suggestion. They should give you water bottles in your room and they should have water filling stations as well as cups in the cafes. In this they and age they should not be giving you plastic water bottles.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leopold, Fort Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive, massive, beautiful grounds. Spacious, clean suites. More dining options than we could visit. Fun activities and events. Excellent gym. Service and friendliness from all staff was top notch. Didn't use the spa or golf course but looked good. Could use a tennis or basketball court.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Dirk, Houston

Stayed 4 nights in Nov 2024

8/10 Good

Jaba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

MYUNG HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good staffs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chenrui

Stayed 3 nights in Nov 2024

10/10 Excellent

Hector, Renfrew

Stayed 3 nights in Nov 2024