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Hilton Haikou Meilan

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Haikou Meilan

Courtyard
Front of property - evening/night
Minibar, in-room safe, desk, blackout curtains
Presidential Suite
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
2 Qiongshan Road, Meilan District, Haikou, Hainan, 571126
  • Haikou Clock Tower
    12 min drive
  • Haikou Arcade Street
    13 min drive
  • Hainan Museum
    13 min drive
  • Haikou (HAK-Meilan Intl.)
    27 min drive

Room options

View all photos for Grand Room, 1 King Bed, Sea View

Grand Room, 1 King Bed, Sea View

Grand Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Sea view Twin Bed room

Minibar, in-room safe, desk, blackout curtains

Grand Sea view Twin Bed room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Basic Room, 2 Single Beds, Sea View (Kids Room)

Basic Room, 2 Single Beds, Sea View (Kids Room)

Basic Room, 2 Single Beds, Sea View (Kids Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Basic Room, 1 King Bed, Sea View (Kids Room)

Minibar, in-room safe, desk, blackout curtains

Basic Room, 1 King Bed, Sea View (Kids Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Bed Room

Minibar, in-room safe, desk, blackout curtains

Executive Twin Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Sea view King Bed room

Minibar, in-room safe, desk, blackout curtains

Grand Sea view King Bed room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Bed Room

Minibar, in-room safe, desk, blackout curtains

Executive King Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout curtains

Accessible Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premire Sea view Twin Bed room

Minibar, in-room safe, desk, blackout curtains

Premire Sea view Twin Bed room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Grand Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Sea View Suite

Deluxe Sea View Suite

Deluxe Sea View Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 121 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Twin Bed Room

Guest Twin Bed Room

Guest Twin Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Sea View Twin Bed Room

Minibar, in-room safe, desk, blackout curtains

Executive Sea View Twin Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Garden View Twin Bed Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Twin Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Garden View King Bed Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premire Sea view King Bed room

Minibar, in-room safe, desk, blackout curtains

Premire Sea view King Bed room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 506 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Sea Facing

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Sea Facing

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest King Bed Room

Minibar, in-room safe, desk, blackout curtains

Guest King Bed Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
InterContinental Haikou Seaview
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (23)
The price is NZ$196
for 1 night
includes taxes & fees
19 Nov - 20 Nov
InterContinental Haikou Seaview

About the area

Haikou

A luxury stay in Haikou awaits you at Hilton Haikou Meilan. You'll be 9.9 km (6.1 mi) from Hainan University and 11.3 km (7 mi) from Temple of the Five Lords. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a free water park. .A day of pampering can include massages and facials along with hydrotherapy and reflexology. The restaurant, China Spice 华味轩, serves Chinese cuisine and is open for lunch and dinner. Coco椰香大堂吧 is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. 72646 square feet (6749 square metres) of event facilities include 28 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 5-property class Meilan hotel, you'll be 12.5 km (7.8 mi) from Haikou Arcade Street.

What's nearby

  • Hainan University - 10 min drive
  • Temple of the Five Lords - 12 min drive
  • People's Park - 12 min drive
  • Haikou Clock Tower - 12 min drive
  • Haikou Arcade Street - 13 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 27 min drive

Restaurants

  • ‪金水门水上海鲜酒楼 - ‬10 min drive
  • ‪花田半亩咖啡馆金逸店 - ‬10 min drive
  • ‪海口锦江之星东风桥店 - ‬11 min drive
  • ‪甜后之翼 - ‬10 min drive
  • ‪建霖爽口杯珍珠奶茶 - ‬9 min drive

About this property

Hilton Haikou Meilan

Luxury hotel on the beach, with 3 outdoor swimming pools
Hilton Haikou Meilan offers its guests a complimentary water park, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 28 meeting rooms. Event space at this hotel measures 72646 square feet (6749 square metres) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Hilton Haikou Meilan. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Haikou hotel.

  • 442 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 72646 sq ft of conference space
  • 6749 sq. m of conference space
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Haikou Meilan offers 442 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies. This accommodation offers separate dining areas. 42-inch LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9 AM to 2:00 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CNY 193 for adults and CNY 96 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • China Spice 华味轩
  • Coco椰香大堂吧
  • NoDu面道餐厅
  • Plantation田园汇餐厅

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 28 meeting rooms
  • 72,646 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Hydrotherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 13 2024 to September 10 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Haikou Meilan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 220.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 193 for adults and from CNY 96 for children
  • Rollaway bed fee: CNY 220.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Resort Hilton Hotel Haikou Meilan
Hilton Haikou
Hilton Haikou Meilan Hotel Qiongshan
Hilton Haikou Meilan
Hilton Meilan
Hilton Haikou Meilan Hainan, China
Hilton Haikou Meilan Qiongshan
Hilton Haikou Meilan Qiongsha
Hilton Haikou Meilan Hotel
Hilton Haikou Meilan Haikou
Hilton Haikou Meilan Hotel Haikou

Frequently asked questions

What is the cancellation policy at Hilton Haikou Meilan?

Hilton Haikou Meilan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Haikou Meilan?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Haikou Meilan on 6 Nov 2024 start from NZ$128.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Haikou Meilan?

Yep, Hilton Haikou Meilan has a free self car park.

Are there any beaches close to Hilton Haikou Meilan?

The closest beach to Hilton Haikou Meilan is Holiday Beach (19.1 km).

Is there a spa on site at Hilton Haikou Meilan?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hilton Haikou Meilan have a pool?

Hilton Haikou Meilan has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The swimming pool will be unavailable from September 13 2024 to September 10 2025 (dates subject to change).

What makes Hilton Haikou Meilan a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Haikou Meilan.

Is Hilton Haikou Meilan family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Haikou Meilan is a hit with families.

Are there hot tubs in the rooms at Hilton Haikou Meilan?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Haikou Meilan serve breakfast?

Sure does, buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Haikou Meilan?

Yep, there's a free airport shuttle that runs from 9 AM - 2:00 PM at scheduled times.

Is there a bar or restaurant at Hilton Haikou Meilan?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Haikou Meilan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hilton Haikou Meilan?

No, pets and service animals are not allowed.

Hilton Haikou Meilan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 103 reviews" "
Rating 8 - Good. 33 out of 103 reviews" "
Rating 6 - Okay. 16 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ruiqi

Stayed 1 night in Nov 2021

10/10 Excellent

shangjun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Best stay ever!
Stayed 1 night in Nov 2021

6/10 Okay

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pools were great, the room was comfortable, but.... the food (except for the breakfast buffet) was really below average. We ate at the "western" restaurant and the meal was quite poor, and served with cold rice. The staff was irritated when we complained about the rice, so we ate our food and left. The big problem with this is that the hotel is so isolated that it is not easy to get to another restaurant, so you either put up with it or leave. We left.
Stayed 2 nights in Jul 2020

10/10 Excellent

Eric, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right on the beach. Unfortunately there are no beach chairs or umbrellas provided for the guests.
Stayed 7 nights in Sep 2019

4/10 Poor

Benau

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Poor Wifi, poor tv channels choice ( eg HBO not included)
Stayed 2 nights in May 2019

10/10 Excellent

Adeline Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with shuttle service to mall
Beautiful hotel with access to quiet beach.
Stayed 1 night in Apr 2019

8/10 Good

Chi Leng Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay but itching experience!!!
We were bitten by the SAND FLIES at the pool area. Be careful, you will not realise you have been bitten until several hours later and for days, you will itch. The itch even keeps you awake at night too, unless a visit to the doctor for an injection and applying topical antibiotic cream will reduce/ stop the scratching.
Stayed 2 nights in Mar 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing resort with friendly staff
amazing resort with friendly staff
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really far location, few commuter options, lack of restaurants/cafes on the property, and the staff wasn't the most helpful.
Stayed 3 nights in Dec 2018

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked amazing, and was in great condition. Friendly service staff all round. An added bonus is a huge garden and beach - perfect for a relaxing walk. However, do note that the location is rather far from Haikou city center, about 20 min by car.
Stayed 1 night in Nov 2018

8/10 Good

Mee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there on 14 october with my partner. And on 27 October with eight family members. Spice China restaurant dishes were yummy.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is a bit too far, not evert single taxi would willing to go
Stayed 2 nights in Sep 2018

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good environment Nice view:) We enjoyed a lot!
Stayed 3 nights in May 2018

10/10 Excellent

Kok Chow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hainan
Hotel is new and clean except location to far from city center and tourist attractions.

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Experience at Hilton Haikou Meilan
Bad experience at the dinner. It was supposedly buffet but realized that food was never replenished through out the night. Many of the staff were unsure of their duties or not well trained to handle guests’ queries. A lot more to be done for a 5-star hotel.
Stayed 1 night in Jan 2018

4/10 Poor

steve, shanghai

Not what I expected
Things posted on internet were not available. Like 24 hour shuttle bus and there spa was not open. Nothing available on the beach to do do! Very limited items in convenience store. To do anything away from hotel is by bus or taxi.
Stayed 4 nights in Oct 2017

10/10 Excellent

Douguns , Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really quiet, great food & facilities
Title says it all. The hotel was fantastic. Great pools and beach. Reasonable gym. Good lifeguards, very attentive. Great food in all the restaurants and good service. Short ride into town where we food more top restaurants and shops.
Stayed 6 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
3 pools on the property and on the ocean. Fantastic beach with great sand. Was a little far from downtown but an inexpensive taxi ride. Would definitely go back.
On the beach
Looking at the hotel from the beach
Front view of hotel from street
Stayed 9 nights in Jun 2017

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay .
Stayed 3 nights in Jun 2017

8/10 Good

JC, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Isolated Location
Hotel was very nice, as were the pools and rooms. Location is a bit of a bummer since there's nothing to eat or do in walking distance and things in the hotel are a bit pricey. Great for a single night to recoup or to make sure you're close to the airport (30 min cab ride was $100RMB).
Stayed 1 night in May 2017

8/10 Good

TC, HK

Liked: Cleanliness, staff & service, room comfort
Nice staff but bad location and transportation
The hotel staff are very nice, esp hotel manager Coco, she has been very helpful, definitely a great asset of the hotel. However, the hotel is located in a very remote area with no access to the city centre, the so called free shuttle bus only runs to/from airport or centre twice a day with fixed schedule, so you can disregard the airport pick up service. Even if you want to book the airport shuttle, you have to walk all the way to the train station to take it, it is super inconvenient. If i will go to Haikou again, i will surely choose another hotel.
Stayed 3 nights in May 2017

10/10 Excellent

Edward, Nice sea views from hotel. really private place

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice place
great place to get away from all the fuss