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Hotel Citadelle

3.0 star property
Comfortable Québec City hotel in Les Rivières with free parking

Choose dates to view prices

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Front of property
Breakfast meal
Lobby lounge
Deluxe Apartment (8 people) | Bathroom
Reviews
7.8

Good

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Popular LocationLaval University5 min drive
  • Popular LocationLes Galeries de la Capitale6 min drive
  • Popular LocationVidéotron Centre9 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)9 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private hot tub
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Fridge
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
TV
2 bedrooms
Blackout curtains
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Cable channels
  • Sleeps 3
  • 1 King Bed

Similar properties

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Hôtel Motel Le Gite
Pool
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Parking included
Free WiFi
3.7 out of 5, Good, (1635)
The price is NZ$157
for 1 night
includes taxes & fees
16 Jul - 17 Jul
Hôtel Motel Le Gite

About the area

Québec City

At Hotel Citadelle you'll be 2.8 km (1.8 mi) from Carie Factory Amusement Center and 3.1 km (1.9 mi) from Recreofun Amusement Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Les Rivières hotel include Laval University and Aquarium of Quebec.

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Jean Lesage International Airport (YQB) - 10 min drive

Restaurants

  • ‪Chez Victor - ‬6 min walk
  • ‪Restaurant Tomas Tam - ‬10 min walk
  • ‪Traiteur le Truffé Pâtisserie Inc - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive

About this property

Hotel Citadelle

Comfortable Québec City hotel in Les Rivières with free parking
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Citadelle offers 36 accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number 2024-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Citadelle?

Hotel Citadelle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Citadelle?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel Citadelle on 8 Jul 2024 start from NZ$212.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Citadelle?

Yep, Hotel Citadelle has a free self car park and free extended parking.

Is there a free airport shuttle available at Hotel Citadelle?

No, Hotel Citadelle does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Citadelle?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Citadelle?

No, pets are not allowed.

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 877 reviews" "
Rating 8 - Good. 340 out of 877 reviews" "
Rating 6 - Okay. 172 out of 877 reviews" "
Rating 4 - Poor. 59 out of 877 reviews" "
Rating 2 - Terrible. 45 out of 877 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Audrey

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room smells humidity and the property is not top notch… but the bed is comfortable and clean
Stayed 1 night in Mar 2024

6/10 Okay

Pascal

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort
qualité/bon prix
Excellent service, qualité/bon prix
Stayed 1 night in Mar 2024

10/10 Excellent

Mona

Stayed 1 night in Feb 2024

6/10 Okay

Roxanne

Travelled with family
Disliked: Cleanliness
Très décevant
Pas d'eau chaude et propreté laisse beaucoup à désirer. La vaisselle était salle, les comptoirs aussi et on a même trouver de la drogue dans les armoires...
Stayed 2 nights in Mar 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the ac/ heating system was loud. There was no way of silencing the fan. The sink in the bathroom was slow draining other works ok.
Stayed 4 nights in Mar 2024

8/10 Good

Annik

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality/price
Aging a bit, but well maintain
Stayed 1 night in Feb 2024

10/10 Excellent

Retchel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 1 night in Feb 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jean jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 2 nights in Jan 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Huu Phuoc

Liked: Staff & service
The blankets has the smell really bad and dirty.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Shipra, Kirkland

Travelled with family and small children
It’s more a typical motel than a hotel. I was slightly disappointed when I arrived. During my stay, there were people running and banging the doors heavily around 2 am I was not impressed. The walls had leakage, the place definitely needs renovations. But I only stayed in to sleep which was all I needed.
Stayed 2 nights in Dec 2023

6/10 Okay

Leticia

Travelled with family and small children
Disliked: Staff & service
The staff weren't well prepared, they have just coffee in the morning, and no room service or kitchen.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashish

Stayed 2 nights in Dec 2023

8/10 Good

JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Abdullah Al

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Md Moynul

Stayed 2 nights in Dec 2023

8/10 Good

Shalu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite and nice place.
Stayed 1 night in Dec 2023

10/10 Excellent

Aman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lini

Travelled with family
Disliked: Amenities
Hmmm…there was a toilet paper tube and broken “do not disturb” tag on the floor when I got in, the shampoo dispenser was empty, I guess the room was not well taken care of that day. But it offered parking, it’s close to fast food restaurants, and the price was affordable.
Stayed 1 night in Dec 2023