Hôtel Palace Royal

4.0 star property
Hotel with a fitness centre, near Château Frontenac
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel Palace Royal

Interior detail
Front of property
Front of property
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Gym
  • Breakfast available
  • 24/7 front desk
The price is NZ$233
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Théâtre Capitole
    ‪2 min walk‬
  • Quebec City Convention Center
    ‪3 min walk‬
  • Parliament Building
    ‪5 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪23 min drive‬

Room options

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed - double
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed - unspecified
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Sofa bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed - double
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

About the area

Québec City

Hôtel Palace Royal places you in the centre of Québec City, within just a 5-minute stroll of Quebec City Convention Center and within 15 minutes of Château Frontenac. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The steakhouse, Beffroi Steak House, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 4502 square feet (418 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Old Quebec hotel include Quebec Cruise Terminal and Montmorency Falls.

What's nearby

  • Quebec City Convention Center - 3 min walk
  • Quebec City Town Hall - 9 min walk
  • Château Frontenac - 12 min walk
  • Quartier Petit Champlain - 14 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hotel with a fitness centre, near Château Frontenac
As a guest of Hôtel Palace Royal, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal offers 234 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 2025-11-30, 160705

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hôtel Palace Royal?

Hôtel Palace Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Palace Royal?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on 23 Jan 2025 start from NZ$232.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Palace Royal?

Yep, Hôtel Palace Royal has a self car park with in/out privileges for CAD 26 per day.

Are there any beaches close to Hôtel Palace Royal?

The closest beach to Hôtel Palace Royal is Baie de Beauport (3.3 km).

Does Hôtel Palace Royal have a pool?

Hôtel Palace Royal has an indoor pool.

What makes Hôtel Palace Royal a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hôtel Palace Royal.

Is Hôtel Palace Royal family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hôtel Palace Royal is a hit with families.

Does Hôtel Palace Royal serve breakfast?

Yeah, full breakfast is on offer daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at Hôtel Palace Royal?

No, Hôtel Palace Royal does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Palace Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel Palace Royal?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Palace Royal?

No, only service animals are allowed.

Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1414 out of 2766 reviews" "
Rating 8 - Good. 813 out of 2766 reviews" "
Rating 6 - Okay. 312 out of 2766 reviews" "
Rating 4 - Poor. 137 out of 2766 reviews" "
Rating 2 - Terrible. 90 out of 2766 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Great location, insufficient room amenities
As a 4 star hotel, I was surprised that only paper cups were provided for guests. The sofa bed was not comfortable and the bath towels were below standard. However, the hotel has a great location.
Stayed 2 nights in Oct 2024

6/10 Okay

Maria Lydia

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music was a bonus room was very spacious and set up very nicely would definitely return
Stayed 2 nights in Oct 2024

6/10 Okay

melanie

Travelled with family
Liked: Room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 2 nights in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the King Suite balcony to the pool was fantastic. Staff and services were very good and housekeeping responded quickly. The parking in the hotel is convenient but with a larger SUV is very tight to enter and exit. We were not reserved for breakfast but went in on one day. Thos was really not good so eat elsewhere. Check in is only at5pm so leaving early and a long trip will be greeted with a lengthy wait in the lobby. It is worth the wait though.
Stayed 3 nights in Oct 2024

6/10 Okay

Ka Kin

Stayed 5 nights in Oct 2024

2/10 Terrible

Kathya

Stayed 1 night in Sep 2024

10/10 Excellent

Mark, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel and its proximity to the old city. Would stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Suji, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. There is a room divided. We liked that.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great area. Very walkable. Room was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Sandra LilyAnn

Stayed 4 nights in Oct 2024

8/10 Good

andrei

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the convenient location to the Old Town. The only complaint i have was our coffee maker on our room is broken.
Stayed 1 night in Oct 2024

8/10 Good

Stephane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel. Poor bagage staff
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joe

Stayed 3 nights in Sep 2024

10/10 Excellent

Erin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel, We sat and listened to live entertainment from our indoor balcony overlooking the pool before going out to dinner. This feature really sets this hotel apart from the rest. The room was also very clean, the beds were so comfortable! I’d definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Daya

Stayed 3 nights in Sep 2024

8/10 Good

Duane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and room. Service was marginal the first few days but improved after we reported the deficiencies.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gave me the feeling of a smaller, boutique type establishment. I would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
So Ms
Stayed 4 nights in Oct 2024

8/10 Good

james

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was seriously injured on the elevator. Closing door malfunctioned. I had a bad laceration. They have failed to respond after filing reports and conversations. Visitor beware.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Neviana

Very old, noisy from band on weekends
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle, Holmdel

Liked: Amenities, property conditions & facilities
Loved the spacious rooms. Hotel was very close to many other sites in Quebec city.
Stayed 2 nights in Oct 2024