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Hôtel Palace Royal

4.0 star property
Hotel with a fitness centre, near Château Frontenac

Photo gallery for Hôtel Palace Royal

Interior detail
Lobby
Front of property
Indoor pool
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is NZ$231
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Quebec City Convention Center
    ‪3 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪17 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪23 min drive‬

Room options

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
Separate bedroom
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Memory foam bed
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 37.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Memory foam bed
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Québec City

Hôtel Palace Royal places you in the centre of Québec City, within just a 5-minute stroll of Quebec City Convention Center and within 15 minutes of Château Frontenac. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The steakhouse, Beffroi Steak House, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 4502 square feet (418 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Old Quebec hotel, attractions include Quebec City Town Hall and Quartier Petit Champlain.

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 9 min walk - 0.8 km
  • Château Frontenac - 12 min walk - 1.1 km
  • Quartier Petit Champlain - 14 min walk - 1.1 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Restaurant Poutineville Vieux Québec - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

Hotel with a fitness centre, near Château Frontenac
As a guest of Hôtel Palace Royal, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal offers 234 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 2025-11-30, 160705

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hôtel Palace Royal?

Hôtel Palace Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Palace Royal?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on 30 Mar 2025 start from NZ$230.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Palace Royal?

Yep, Hôtel Palace Royal has a self car park with in/out privileges for CAD 26 per day.

Does Hôtel Palace Royal have a pool?

Hôtel Palace Royal has an indoor pool.

What makes Hôtel Palace Royal a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hôtel Palace Royal.

Is Hôtel Palace Royal family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hôtel Palace Royal is a hit with families.

Does Hôtel Palace Royal serve breakfast?

Yeah, full breakfast is on offer daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at Hôtel Palace Royal?

No, Hôtel Palace Royal does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Palace Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel Palace Royal?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Palace Royal?

No, only service animals are allowed.

Hôtel Palace Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1528 out of 3002 reviews
Rating 8 - Good. 885 out of 3002 reviews
Rating 6 - Okay. 335 out of 3002 reviews
Rating 4 - Poor. 151 out of 3002 reviews
Rating 2 - Terrible. 103 out of 3002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Olive Grace

Travelled with group
Stayed 1 night in Dec 2024

8/10 Good

janelle l.

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for the holidays
Stayed 3 nights in Dec 2024

2/10 Terrible

Elizabeth

Stayed 4 nights in Dec 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique enough to take away the 100 F temperature in the room and All of Hotel. The door lock broke so we had to sit in the heat in order for them to fix it; quite a few hours of our vacation was used for their maintenance. They have no idea what face towels are and Even though we paid extra for a room w a king sized bed, the linens were for a smaller bed. They did not fit: the sheets and blanket Did Not Fit. Management was rude and he thought they did great because they actually replaced a light bulb. It feels as if we were there to let them fix our room, on our money. We will never recommend it and I would love to know how I can get my money back for the three nights of no sleep due to heat. They did eventually turn on the ac for us. So we did sleep for one night! Horrible experience.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Meloney

Travelled with family
Liked: Staff & service
The property is is a ideal location and the room layout was was nice.. The bathroom ceiling had mold and the thermostat did not allow for much control of room temperature change.
Stayed 3 nights in Dec 2024

8/10 Good

amalia, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was very nice and the nightly music at the pool our balcony overlooked was a very nice touch. My only real complaint is that the wifi was practically non-existent, even when i paid the premium for the day it didn't work at all.
Stayed 3 nights in Dec 2024

8/10 Good

Jiamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yin

Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Liked: Cleanliness
Disliked: Staff & service
Staff seem very discontent, and it passes on to guests
Stayed 1 night in Dec 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff seem to have low morale- for the most part, front desk staff very unhelpful and unhappy seeming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Oustanding !
Stayed 2 nights in Dec 2024

8/10 Good

eDWARD

Stayed 2 nights in Nov 2024

6/10 Okay

Marie

Localisation extra
Points positifs: localisation, options de restauration, tranquille, securitaire, stationnement ($$). Points negatifs: spa non-fonctionnel, chambre que nous avions etait due pour etre renovee: fauteuils uses et brises, tapisserie endommagee par endroits, seche-cheveux non-fonctionnel. Jamais fait de tels commentaires sur cet hotel, ou nous allons a tous les ans. Malheureusement, cette annee, je dois questionner le rapport qualite/prix et me demander si on a choisi la bonne option.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property with an interesting atrium. I highly recommend getting a room with the balcony. We enjoyed our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the hotel had amazing views and was located in an amazing spot right near everything!
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel overall. The area was perfect for walking to shops restaurants and museums. We had a lovely balcony room o er looking the pool. Our only complaint was that the pool area was lit up all night and caused our room to never really get completely dark.
Stayed 2 nights in Dec 2024

8/10 Good

Ginette

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Mathias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Dec 2024

2/10 Terrible

Héloïse

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Despite the fact that it says on Expedia that there is a parking, the parking was full (there was a sign that says except for hotel guests but it was not true). It was a mess in the area around the hotel, we looked for a parking for 1 hour without finding one. We went to check in and asked the front desk for help and they offered none. They refused to help and said there was nothing they could do. Seems like false representation to me. On top of that, the hotel is very old, has not been renovated since the 90s, the room smells like chlorine because of the pool and we got our throat and eyes badely irritated. They don’t come and clean before the 3rd night, not even making bed or changing towels. Restaurant is expensive and not really good. Only positive point is the location which is very closed to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Dorval

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a city view suite and the view was spectacular looking at the Carre Youville, skating rink and Christmas market all lit up. The room was clean and the staff was very attentive both at check in and the cleaning staff. We had dinner in the restauarant which was also excellent. We really enjoyed our stay and the location was excellent for touring around Old Quebec.
Stayed 2 nights in Dec 2024

6/10 Okay

HiuChing

Stayed 1 night in Dec 2024