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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Universel

Spa
Standard Studio (Unilofts Building) | Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom
Daily English breakfast for a fee
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is NZ$153
includes taxes & fees
10 Nov - 11 Nov

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    1 min walk
  • Cegep de Sainte-Foy
    6 min walk
  • PEPS
    11 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    13 min drive

Room options

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool
Hôtel Québec Inn
Pool
Hot tub
Spa
Parking included
4.0 out of 5, Very good, (1631)
The price is NZ$186
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hôtel Québec Inn

About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk
  • Laurier Quebec - 3 min drive
  • Grande Allée - 4 min drive
  • Laval University Hospital - 5 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Jean Lesage International Airport (YQB) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪Cafe Au Temps Perdu - ‬11 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 15 to 20 for adults and CAD 15 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 2024-12-31, 006160

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Universel on 10 Nov 2024 start from NZ$153.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 487 out of 1875 reviews" "
Rating 8 - Good. 597 out of 1875 reviews" "
Rating 6 - Okay. 435 out of 1875 reviews" "
Rating 4 - Poor. 217 out of 1875 reviews" "
Rating 2 - Terrible. 139 out of 1875 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Pritika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms aren’t worth of the tarrif they charge. Condition and quality of the rooms are terrible. No elevator to carry your luggage’s to the upper floo.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Good location the building not too clean electric wiry on the wall will be unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Rajat

Stayed 2 nights in Jul 2024

10/10 Excellent

harry

Stayed 2 nights in Jun 2024

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Value for money, Very quiet, Spacious rooms , Easy transportation, greet reception
Stayed 3 nights in Jul 2024

10/10 Excellent

Bing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pace is great with a small pool! It is a great choice with this price!
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See access to shopping and transportation
Stayed 3 nights in Jul 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Stayed 1 night in Jul 2024

8/10 Good

Jagjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, close to Laval university campus, restaurants and fast food near by. Please t staff, clean rooms,
Stayed 2 nights in Jul 2024

4/10 Poor

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
First of all checking in was mediocre, the staff didn’t tell me much about the Hôtel amenities, hours of the pool, meal times or tell me to enjoy my stay. Secondly walking to our room there were open wires everywhere .. when we arrived to our room we realized it wasn’t just outside the room it was inside as well. Good thing our kids are older because these wires were showing and whether they were live or not it was super unsafe and not a good way to find out. Lastly there were fruit flies EVERYWHERE! We didn’t even have any food in the room at this point and we kept seeing and killing flies! Not hard to tell something wasn’t right or clean about the place if they were flying around with no food around .. I let the hotel know upon my check out and they said “we will have someone look into it” nothing about being sorry for me and my family for having to deal with it or anything so overall I’m disappointed in our stay.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not what I expected
The room was absolutely freezing no blankets no one upstairs at the desk. It was very noisy we stayed on level 1 we heard what sounded like cutlery drop Several times. We could hear people talking and laughing.
Stayed 1 night in Jul 2024

2/10 Terrible

Nantel

Disliked: Cleanliness, property conditions & facilities
Toilette bloquer. Matelas perforée par les ressorts. Aucun plaisir dans cette endroits.
Stayed 2 nights in Jul 2024

6/10 Okay

Rumel

Travelled with family
Liked: Cleanliness
Washroom
Stayed 2 nights in Jul 2024

4/10 Poor

Adarsh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
It was a bad experience staying in this hotel for two nights. My room was not cleaned at all. I myself got fresh towels from the front desk to replace. Dumped the used towels. Cleared the garbage out of my room. The hallways are stinky. There is no laundry room in premises. Overall a bad experience. Never booking here again.
Stayed 2 nights in Jul 2024

8/10 Good

Zhiyue

Travelled with family
Liked: Cleanliness, staff & service
It's good in general
Stayed 2 nights in Jul 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Apple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Monu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience and facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jean-Benoit

Stayed 1 night in Jul 2024

6/10 Okay

Nitya

Stayed 2 nights in Jul 2024