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HI Hotel Impala

3.5 star property
Comfortable hotel, walk to Alameda Hidalgo Park

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Photo gallery for HI Hotel Impala

Building design
Point of interest
Executive Room
Daily cooked-to-order breakfast for a fee
Reception
Reviews
7.0

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Gym
    GymGym
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000
  • Popular LocationAlameda Hidalgo Park5 min walk
  • Popular LocationAqueduct of Santiago de Querétaro15 min walk
  • Popular LocationCorregidora Stadium4 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)35 min drive

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room

Executive Room | View from room

Executive Room

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

HI Hotel Impala puts you in the heart of Querétaro, within just a 10-minute stroll of Alameda Hidalgo Park and Querétaro Regional Museum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The family restaurant, Mesón Alameda, is open for breakfast and dinner. Sky Garden is the hotel's own rooftop bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Places within a 15-minute walk of this 3.5-property class Downtown Querétaro hotel include Plaza de Armas and Querétaro Cathedral.

What's nearby

  • Alameda Hidalgo Park - 5 min walk
  • Plaza de Armas - 9 min walk
  • Querétaro Cathedral - 12 min walk
  • Aqueduct of Santiago de Querétaro - 15 min walk
  • Corregidora Stadium - 4 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 36 min drive

Restaurants

  • ‪Cooking Star - ‬3 min walk
  • ‪La charamusca - ‬1 min walk
  • ‪Los Bisquets de Obregon Queretaro - ‬5 min walk
  • ‪Sky Garden - ‬1 min walk
  • ‪Taquería el Torito - ‬1 min walk

About this property

HI Hotel Impala

Comfortable hotel, walk to Alameda Hidalgo Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at HI Hotel Impala. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
HI Hotel Impala offers 112 accommodations with a hairdryer and a ceiling fan. Beds feature down duvets. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI Hotel Impala.

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

What is the cancellation policy at HI Hotel Impala?

HI Hotel Impala offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI Hotel Impala?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at HI Hotel Impala on 4 Jul 2024 start from NZ$57.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HI Hotel Impala?

Yep, HI Hotel Impala has a free self car park. Onsite parking is limited.

What makes HI Hotel Impala a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at HI Hotel Impala.

Does HI Hotel Impala serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at HI Hotel Impala?

No, HI Hotel Impala does not offer an airport shuttle service.

Is there a bar or restaurant at HI Hotel Impala?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HI Hotel Impala?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

HI Hotel Impala Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 120 out of 386 reviews" "
Rating 8 - Good. 88 out of 386 reviews" "
Rating 6 - Okay. 73 out of 386 reviews" "
Rating 4 - Poor. 55 out of 386 reviews" "
Rating 2 - Terrible. 50 out of 386 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good Budget Option
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Stayed 1 night in Feb 2024

6/10 Okay

JESUS ANTONIO ROCHA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is awesome. Cleanliness is poor.
Stayed 1 night in Dec 2023

10/10 Excellent

JESUS

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

6/10 Okay

Ambar

Travelled with family and small children
Disliked: Property conditions & facilities
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel, Hillsborough

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room. Comfy bed and nice bathroom made this a decent one night stay
Stayed 1 night in Mar 2023

10/10 Excellent

gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ando friendly

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and nice property. Lots of points of interest within a few minutes walk. The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable. As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Stayed 1 night in Dec 2021

8/10 Good

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recepcionista por telefono pesimo servicio
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Stayed 1 night in Oct 2021

2/10 Terrible

Isabel

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Dago, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relacion precio beneficio
Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.
Stayed 1 night in Feb 2018

8/10 Good

Seshu

Liked: Cleanliness, staff & service, room comfort
budget and comfort stay
Overall its nice

10/10 Excellent

stepsin, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
The hotel is 5 mins walking distance to the main square ( plaza de armas ) , a bit noise in the night but is ok considering that is nearby a Main Street .

8/10 Good

Peggy, Mexico D.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It's a convenient hotel, very close to Queretaro historic downtown. The hotel staff is very kind and helpful, the room was comfortable, well maintained and clean. The businesses center was a little bit noisy and the printer did not work, however they offered excuses and kindly recommended a place close to the hotel to print my bus tickets.

8/10 Good

Luz Escoto, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and very well located. Spike your morning drinking a coffee downstairs, it´s really good! Plan your day and do your research at the computer room, since the wi-fi in the bedroom is not working properly. The hotel has a small gym, it´s empty most of the time. Hotel impala is so close to everything that you can move everywhere, and do everything from there. Crossing the avenue toward downtown they have a place where they sell juices and blends. They are healthy, cheap, and safe... I love them! You can walk to Downtown, where there are nice restaurants and entertainment... Enjoy your stay in Queretaro, the cultural events, and the night life!

4/10 Poor

Clara Hsu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Misleading distance to Centro
The hotel itself is OK, but the description of distance from the Queretaro airport cannot be more misleading. Hotel.com listed the hotel as being 2.8 miles from the airport. Well, it is more like 28 miles. If you arrive at night the only option is to take a taxi. There is no bus or shuttle that goes into Centro. The neighborhood is an interesting one but it is very noisy at night. There is free internet at the hotel which is very nice. Overall, it is a budget hotel and it serves the basic needs.

8/10 Good

Alejandro, México

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, very clean
Very clean. Tiny rooms. Well located. Ok just to sleep

6/10 Okay

Todd

Liked: Staff & service
5 minute walk to historic district
I got the one bed sencillo. Price was great for the area. I believe they have updated the hotel. Quick 5 minute walk to historic district and right across the street from a beautiful park. The room was big enough for my backpack and a bed. The bed was a little hard but tolerable. Cafe had great coffee but I did not eat there. Internet did not work all the time in my room. The plazas and the park have free Internet so not a deal killer. For a quick stay I would stay there again. Guy at front desk did speak English and helpful.

10/10 Excellent

Juan Roman

Liked: Cleanliness, staff & service, amenities
Muy buena experiencia en este hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención!
Stayed 1 night in Mar 2024

8/10 Good

Erick Daniel

Stayed 2 nights in Mar 2024

10/10 Excellent

Flor

Stayed 1 night in Mar 2024