Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property
Suburban hotel with free breakfast and free airport shuttle
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Lobby
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Presidential Suite, 1 King Bed (Mobility & Hearing)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    10 min walk
  • William B. Umstead State Park
    14 min walk
  • Lake Crabtree County Park
    4 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    9 min drive

Room options

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 King Bed (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Premium Suite, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hospitality)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cary

At Embassy Suites by Hilton Raleigh Durham Research Triangle you'll be within just a 15-minute stroll of The Umstead Spa and William B. Umstead State Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free cooked-to-order breakfast. .The restaurant, Bistro In the Park, is open for dinner. Crystal Falls Lounge is the hotel's own cocktail bar, serving drinks along with light fare. 12800 square feet (1189 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a gym, a free manager's reception and Wi-Fi in public areas. Each morning free breakfast is served. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this Cary hotel include North Carolina State University and North Carolina State Fairgrounds.

What's nearby

  • The Umstead Spa - 10 min walk
  • North Carolina State Fairgrounds - 6 min drive
  • PNC Arena - 7 min drive
  • Carter-Finley Stadium - 7 min drive
  • Crabtree Valley Mall - 11 min drive

Getting around

  • Cary Station - 9 min drive
  • Raleigh-Durham International Airport (RDU) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Rally Point Sport Grill - ‬3 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪Koi Ramen - ‬5 min drive

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and free airport shuttle
Embassy Suites by Hilton Raleigh Durham Research Triangle offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 12800 square feet (1189 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Raleigh Durham Research Triangle. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Raleigh Durham Research Triangle was completed in January 2020.

Smoking is allowed in designated areas at this Cary hotel.

  • 1 building
  • 273 guestrooms or units
  • 9 levels
  • 12800 sq ft of conference space
  • 1189 sq. m of conference space
  • Built in 1997
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Kitchenettes offer fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,800 square feet of conference space
  • 15 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Embassy Suites by Hilton Raleigh Durham Research Triangle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Raleigh Durham Research Triangle?

As of 3 Oct 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Raleigh Durham Research Triangle on 30 Oct 2024 start from NZ$301.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, Embassy Suites by Hilton Raleigh Durham Research Triangle has a self car park for USD 10 per day.

Is there a spa on site at Embassy Suites by Hilton Raleigh Durham Research Triangle?

No, there is no spa at this property. The Umstead Spa is a short 10-minute walk away.

Does Embassy Suites by Hilton Raleigh Durham Research Triangle have a pool?

Embassy Suites by Hilton Raleigh Durham Research Triangle has an indoor pool.

What makes Embassy Suites by Hilton Raleigh Durham Research Triangle a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Raleigh Durham Research Triangle.

Is Embassy Suites by Hilton Raleigh Durham Research Triangle family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Raleigh Durham Research Triangle is a hit with families.

Does Embassy Suites by Hilton Raleigh Durham Research Triangle serve breakfast?

You bet, travelers adore the free cooked-to-order brekkie here! Offered daily between 6:00 AM and 9:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight.

Is there a bar or restaurant at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Raleigh Durham Research Triangle?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 74 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lavonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Blake K.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Wonderful! Kids loves the fountains.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hina

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Clean, courteous staff, accommodating, great facility. Overall fantastic experience.
Stayed 1 night in Jun 2024

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Li

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Solid property. Central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Embassy Suites! Always clean, friendly staff and happy hour is always a nice bonus!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorthy

Stayed 1 night in Jun 2024

6/10 Okay

Kin Wai

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff are rude
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Professional and courteous staff.
Stayed 1 night in Jun 2024

6/10 Okay

William

Stayed 3 nights in Jun 2024

10/10 Excellent

RICHARD K

Stayed 1 night in Jun 2024

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel. Big king suites, nice pool, and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my overall experience on the property. The staff was very friendly and welcoming. When i return back to Raleigh, the Embassy will be my hotel of choice.
Stayed 1 night in Jun 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After an extremely long travel day, I was received with the warmest welcome at the front desk. Truly one of the better hotel reception experiences I've had. The room was comfortable, and the workers at breakfast very friendly too. Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Due to car trouble, we made a last second, unexpected stop at the Embassy Suites. It worked out perfectly! Our kids could swim to pass the time, the staff was incredibly friendly and accommodating, and the spacious suite was just what we needed. The breakfast buffet was delicious as well! Our stop certainly wasn’t planned, but the Embassy Suites made up for the hiccup in our vacation travel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great show place to stay.
Stayed 1 night in May 2024

2/10 Terrible

Elaina, Fountain inn

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
After the fiasco of checking in from my previous feedback, when I went out to my car after check out, my car had been broken into. No damage and a Louis Vuitton wallet with nothing in it was stolen.
Stayed 1 night in May 2024

4/10 Poor

Elaina, Fountain inn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we got there to check in, they told me someone in my would-be room extended so they were going to send me 15 min up the road to another hotel. Then I was the one that had to bring up a double since there were no kings available anymore and THEN they found one. They could’ve led with that instead of trying to send me to another Hilton that would’ve been farther away from the arena we were trying to be close to. Internet has not worked since I got here last night.
Stayed 1 night in May 2024

10/10 Excellent

Kelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing custom omelettes for breakfast included with your room!
Stayed 1 night in May 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024