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The Rarotongan Beach Resort & Lagoonarium

4.0 star property
Ocean-view hotel with a poolside bar, near Aroa Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rarotongan Beach Resort & Lagoonarium

Outdoor pool, pool loungers
Grand Suite, Beachfront | Beach
Deluxe Beachfront Suite | View from room
Private beach, white sand, free beach cabanas, sun-loungers
2-Bedroom Grand Beachfront Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • On private beach
    On private beach

Explore the area

Map
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga
  • Aroa Beach
    3 min walk
  • Puaikura Beach
    11 min walk
  • Wigmore's Waterfall
    6 min drive
  • Rarotonga (RAR-Rarotonga Intl.)
    13 min drive

Room options

View all photos for 2-Bedroom Grand Beachfront Suite

2-Bedroom Grand Beachfront Suite

2-Bedroom Grand Beachfront Suite

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Fan
Premium bedding
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Beachside Room

Premium bedding, in-room safe, individually decorated, desk

Beachside Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 3-Bedroom Beachside Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

3-Bedroom Beachside Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 90 sq m
  • Resort view
  • Sleeps 12
  • 3 King Beds and 3 Single Bunk Beds

View all photos for 4-Bedroom Beachfront Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

4-Bedroom Beachfront Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 120 sq m
  • Beach view
  • Sleeps 16
  • 4 King Beds and 4 Single Bunk Beds

View all photos for 4-Bedroom Beachside Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

4-Bedroom Beachside Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 120 sq m
  • Resort view
  • Sleeps 16
  • 4 King Beds and 4 Single Bunk Beds

View all photos for Beachfront Room

Premium bedding, in-room safe, individually decorated, desk

Beachfront Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Beachfront Suite

Premium bedding, in-room safe, individually decorated, desk

Deluxe Beachfront Suite

Highlights

Furnished patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 50 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 2-Bedroom Beachside Suite

Premium bedding, in-room safe, individually decorated, desk

2-Bedroom Beachside Suite

Highlights

Furnished patio
Separate dining area
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
HDTV
  • 80 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for 3-Bedroom Beachfront Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

3-Bedroom Beachfront Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 90 sq m
  • Beach view
  • Sleeps 12
  • 3 King Beds and 3 Single Bunk Beds

View all photos for 3-Bedroom Private Pool & Spa Villa (Lime Blossom)

Terrace/patio

3-Bedroom Private Pool & Spa Villa (Lime Blossom)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 900 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for 2-Bedroom Beachfront Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

2-Bedroom Beachfront Interconnecting Family Suite

Highlights

Furnished patio
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
  • 60 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for 2-Bedroom Beachside Interconnecting Family Suite

Premium bedding, in-room safe, individually decorated, desk

2-Bedroom Beachside Interconnecting Family Suite

Highlights

Furnished patio
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Beachside Suite

Premium bedding, in-room safe, individually decorated, desk

Deluxe Beachside Suite

Highlights

Furnished patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Grand Beachfront Suite

Grand Beachfront Suite

Grand Beachfront Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
Ceiling fan
  • 103 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Honeymoon Pool & Spa Bungalow

Courtyard view

Honeymoon Pool & Spa Bungalow

Highlights

Garden
Furnished patio
Separate sitting area
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 3-Bedroom Private Pool Villa (Onemaru)

View from room

3-Bedroom Private Pool Villa (Onemaru)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 770 sq m
  • Sleeps 10
  • 3 King Beds

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Spa
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The price is NZ$379
for 1 night
includes taxes & fees
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About the area

Rarotonga

A family-friendly stay in Rarotonga awaits you at The Rarotongan Beach Resort & Lagoonarium. You'll be steps from Aroa Beach and 3.8 km (2.3 mi) from Wigmore's Waterfall. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .The restaurant, Captain Andys Bar & Grill, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and karaoke. 4306 square feet (400 square metres) of event facilities include a meeting room and a conference centre. Added amenities include Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Arorangi hotel include Punanga Nui Market and Muri Night Markets.

What's nearby

  • Aroa Beach - 3 min walk
  • Wigmore's Waterfall - 6 min drive
  • Punanga Nui Market - 12 min drive
  • Te Vara Nui Village - 13 min drive
  • Muri Beach - 17 min drive

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 13 min drive

Restaurants

  • ‪Charlie's - ‬10 min drive
  • ‪Trader Jacks Bar & Grill - ‬14 min drive
  • ‪Sails Restaurant - ‬13 min drive
  • ‪Shipwreck Hut - ‬19 min walk
  • ‪Palace Takeaway - ‬13 min drive

About this property

The Rarotongan Beach Resort & Lagoonarium

Ocean-view hotel with a poolside bar, near Aroa Beach
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. Summer fun is a breeze at The Rarotongan Beach Resort & Lagoonarium with activities such as snorkelling, kayaking and volleyball.

There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a complimentary children's club, an outdoor pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Rarotonga hotel.

  • 104 guestrooms or units
  • 2 levels
  • 12 buildings
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1977
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Rarotongan Beach Resort & Lagoonarium offers 104 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per day)
  • In-room WiFi has a 2-device limit
  • Available in some public areas: WiFi (NZD 10 per day); wired internet (surcharge)
  • WiFi in public areas has a 2-device limit

Parking and transport

  • Free offsite parking within 20 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 28 for adults and NZD 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain Andys Bar & Grill
  • Te Vaka Restaurant

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (4,306 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 12 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 28 for adults and from NZD 16 for children
  • Fee for in-room wireless Internet: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wired Internet in public areas: NZD 18 per hour (rates may vary)
  • Airport shuttle fee: NZD 60 per person (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga

Frequently asked questions

What is the cancellation policy at The Rarotongan Beach Resort & Lagoonarium?

The Rarotongan Beach Resort & Lagoonarium offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Rarotongan Beach Resort & Lagoonarium?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at The Rarotongan Beach Resort & Lagoonarium on 18 Nov 2024 start from NZ$349.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Rarotongan Beach Resort & Lagoonarium?

Yep, The Rarotongan Beach Resort & Lagoonarium has a free self car park.

Are there any beaches close to The Rarotongan Beach Resort & Lagoonarium?

Yep, The Rarotongan Beach Resort & Lagoonarium is a short 3-minute walk from Aroa Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Does The Rarotongan Beach Resort & Lagoonarium have a pool?

The Rarotongan Beach Resort & Lagoonarium has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Rarotongan Beach Resort & Lagoonarium?

The Rarotongan Beach Resort & Lagoonarium features a private beach, an outdoor pool and 2 restaurants.

What makes The Rarotongan Beach Resort & Lagoonarium a romantic place to stay?

Beachfront dining and a private beach, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Rarotongan Beach Resort & Lagoonarium.

Is The Rarotongan Beach Resort & Lagoonarium family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as baby baths and childcare services in the guestrooms, it's no surprise that The Rarotongan Beach Resort & Lagoonarium is a hit with families.

Does The Rarotongan Beach Resort & Lagoonarium serve breakfast?

Sure does, continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Rarotongan Beach Resort & Lagoonarium?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Rarotongan Beach Resort & Lagoonarium?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Rarotongan Beach Resort & Lagoonarium?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at The Rarotongan Beach Resort & Lagoonarium?

No, pets are not allowed.

The Rarotongan Beach Resort & Lagoonarium Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 395 reviews" "
Rating 8 - Good. 161 out of 395 reviews" "
Rating 6 - Okay. 68 out of 395 reviews" "
Rating 4 - Poor. 20 out of 395 reviews" "
Rating 2 - Terrible. 16 out of 395 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had entertainment for adults n kids
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and staff are amazing.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wayne

Stayed 1 night in Aug 2024

10/10 Excellent

Dean, Tulalip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the water
Stayed 9 nights in Jul 2024

6/10 Okay

Nigel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
On arrival the front desk staff handed over our keys to what we thought was our room for our seven night stay. The next morning we were told to move rooms as they had given us an upgraded room as the room we should have been given was unavailable. We were told to repack our belongings and notify the desk who would move our belongings at a later time as our room was not available. Very poor communication and they didn't seem to be bothered about the inconvenience it caused. This was disappointing as once repacked we did not have access to our belongings till much later in the day. This effectively robbed us of a day of our holiday. Beware of the WI FI which is sub par. Front desk staff recommends a snap shot of the log in password is taken due to the WI FI frequently dropping out. Unfortunately the password only displays for a nanosecond making a snap shot impossible. More money disappearing into the cosmos. Room had thin walls which required a call to the front desk for security to curb the party going on next door at midnight.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, amazing snorkeling from the beach, Beautiful keep grounds.
Stayed 8 nights in Jul 2024

6/10 Okay

Erin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Property was on a gorgeous beach with great snorkeling. Staff was nice but property is pretty run down for the price. Food was very average so be sure to explore outside the resort. Liked the nightly entertainment.
Stayed 2 nights in Jul 2024

8/10 Good

Brendan Carl

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good place to base yourself while in Rarotonga. You have everything you need right on your doorstep. Staff were friendly and accommodating but service can be a little slow at times. It wasn't a deal breaker however!
Stayed 8 nights in Jul 2024

10/10 Excellent

krish

Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet place to relax. Friendly, helpful staff. Lovely beach, safe to swim.
Stayed 7 nights in Jun 2024

6/10 Okay

Anthony, Santa Ana

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Likes: beach was beautiful and swimmable with lots of colorful fish and coral. Good amount of lounge chairs for guests. Dislikes: separated our families even though we bought the 4 interconnected suites, cranes on the beach doing beach construction was actually shortening the beach access and making it steeper, construction hazards near the restaurant bar, billiard tables in pretty bad shape, parking areas have lots of big potholes, tennis rackets had tattered grips that turned hands black.
Stayed 3 nights in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Property location was beautiful on the beach. Staff very helpful and friendly. Only slight downfall was food was ok but not a stand out. However plenty options nearby for dinner and lunch. Highly recommend especially seemed to be very well catered for children.
Stayed 9 nights in May 2024

6/10 Okay

Rangimarie

Travelled with family
Our check in time was scheduled for 3.00pm. On arrival the receptionist told us that our room was not ready and that we would need to wait. The room because available at 4.00pm and was not what we had booked. Luckily a lovely young Fijian receptionist took care of us and ensured that we were compensated for the wait and the inconvenience. Good for families.
Stayed 1 night in Jun 2024

8/10 Good

Jodie

Stayed 6 nights in Jun 2024

6/10 Okay

Aleesha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not worth the money. Very understaffed and the breakfast was so disappointing. The first and only night we ordered from the restaurant took almost 2 hours to get our food and it wasn't nice at all. The resort toilets were disgusting and hardly ever cleaned! Unfortunately we won't be back.
Stayed 8 nights in May 2024

8/10 Good

Elise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice stay, best snorkelling spot. Room was basic but enough for what we required. The restaurant really needs new management. Very slow service, our meals took an hour and the food was average - staff were friendly though. The daily activities were a cool option to have, enjoyed the coconut show and the crab hunt.
Stayed 6 nights in May 2024

6/10 Okay

Semih, Wellington

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024

6/10 Okay

Kirsty

Disliked: Property conditions & facilities
Hi, please don't get me wrong i had a lovely time as a solo traveler however the hotel was understaffed not there though at all. My room had bugs everywhere, bed bugs too I've been biten heaps around my ankles, weird mould smell too my room number was 7518. Staff where excellent but under pressure i felt sorry for them so management need to step up, i am in HR so i could see they need support. I hope they get it. Thanks kirsty
Stayed 5 nights in May 2024

2/10 Terrible

Dominic

Travelled with partner
Disliked: Property conditions & facilities
Floor was still saturated from cleaning & room was full of insects on late afternoon check in. Dinner hot meals were served cold. Took 40 minutes to get 1x beer and 1x coke can during dinner, and we only got them because we went back to check with the bar staff. Breakfast ‘buffet’ (not complimentary, not cheap) - worse quality than a dodgy backpacker hostel where it would at least be free… fruit, cereal, and toast… was essentially empty for almost an hour before some slow restocking occurred. Wifi is extra charge and the access code is restricted to that specific device not the room number, you cannot even use it on both your own phone and iPad for example, minimum charge of NZ$20/5gb per device is ridiculous. Most of the staff were friendly and tried their best to help however they could which was the only good note. This places feels so so old and weathered; like no maintenance or minor renovations have occurred for 20 years. Considering the expensive prices they charge for everything, this place is pathetic overall. Honestly, stay literally anywhere except The Rarotongan for a better experience
Stayed 1 night in May 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds . Two resturants for dining. Very nosey. New Zealanders let they children go crazy. Running, screaming and yelling. If you want some peace and quiet go somewhere else.
Stayed 1 night in May 2024

6/10 Okay

Delphine, mililani

Liked: Staff & service
Disliked: Property conditions & facilities
I don’t think this hotel was for me to big to many families and kids I like resort a little more intimate Hotel is our the outdated all tiki style
Stayed 3 nights in May 2024

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Ying

Liked: Staff & service, amenities
Property was quite old and could do with updating. Please note, wifi isn’t included here as it is with some other hotels. The property is more like a motel than a hotel in terms of accomodation. The lagoon is nice, but you can go without staying at the resort
Stayed 3 nights in May 2024

8/10 Good

Michelle Te Raunga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Sudeema Ishani

Liked: Cleanliness, staff & service, amenities
The property needs an uplift. Our room fridge was faulty and leaking, the bunk bed was making a creaking noise every time you turn around so it was difficult to sleep. Felt the room was too small for 4 people but we managed. The staff was really good and helpful so didn't even want to complain. The staff made it a very pleasant holiday for us.
Stayed 6 nights in Apr 2024