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Rixos Bab Al Bahr - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rixos Bab Al Bahr - All Inclusive

Aerial view
Front of property
Kayaking
Sauna, Turkish bath/hammam, body treatments, hot stone massages
Snack bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • On private beach
  • Breakfast included
  • Room service
The price is NZ$503
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
Al Marjan Island, Ras Al Khaimah, 14744
  • Al Hamra Mall
    ‪7 min drive‬
  • Al Hamra Golf Club
    ‪9 min drive‬
  • Al Hamra Marina and Yacht Club
    ‪11 min drive‬
  • Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Free minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, View (Premium)

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, View (Premium)

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds, Connecting Rooms, Sea View

Free minibar, in-room safe, desk, free WiFi

Family Suite, 2 Double Beds, Connecting Rooms, Sea View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Free minibar, in-room safe, desk, free WiFi

Premium Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free minibar items
TV
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

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The price is NZ$476
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includes taxes & fees
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About the area

Ras Al Khaimah

A luxury stay in Ras Al Khaimah awaits you at Rixos Bab Al Bahr - All Inclusive. You'll be 4.9 km (3 mi) from Al Hamra Mall and 8.9 km (5.5 mi) from Al Hamra Golf Club. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Rixos Spa can include hot stone massages, Thai massages, facials and body treatments along with access to the sauna. The restaurant, Fish Bone, serves seafood and is open for dinner. With 6 beach bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Each morning free full breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Al Marjan Island property include Al Hamra Marina and Yacht Club and Dreamland.

What's nearby

  • Al Hamra Mall - 7 min drive
  • Al Hamra Golf Club - 9 min drive
  • Al Hamra Marina and Yacht Club - 11 min drive
  • Dreamland - 14 min drive
  • National Museum of Ras al Khaimah - 23 min drive

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 36 min drive

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬13 min walk
  • ‪Salt - ‬12 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬8 min drive
  • ‪Al Marjan Restaurant - ‬1 min drive
  • ‪La med - ‬4 min drive

About this property

Rixos Bab Al Bahr - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Some rates at Rixos Bab Al Bahr - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Rixos Bab Al Bahr - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 6 beach bars and 7 bars/lounges. WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Ras Al Khaimah property.

  • 650 guestrooms or units
  • 3 buildings
  • 7 dining venues
  • 6 bars on the beach
  • 7 bars or lounges
  • Built in 2013
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Rixos Bab Al Bahr - All Inclusive offers 650 accommodations with free minibar items and a safe. Satellite televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Rixos Spa. Services include hot stone massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • 6 beach bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fish Bone
  • L Olivo
  • Lalezar
  • Meat Point
  • Seven Heights

Things to do

  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Bab Al Bahr - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 350 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Rixos Al Bab
Rixos Bab
Rixos Bab Al Bahr All Inclusive
Rixos Bab Bahr Inclusive
Rixos Bab Bahr Inclusive Resort
Rixos Bab Bahr Inclusive Resort Al All
Rixos Bab Al Bahr All Inclusive Hotel Ras Al Khaimah
Rixos Bab Al Bahr All Inclusive Hotel
Rixos Bab Al Bahr All Inclusive Resort
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive All-inclusive property
All-inclusive property Rixos Bab Al Bahr - All Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah
Rixos Inclusive All-inclusive property
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah

Frequently asked questions

What is the cancellation policy at Rixos Bab Al Bahr - All Inclusive?

Rixos Bab Al Bahr - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rixos Bab Al Bahr - All Inclusive?

As of 25 Jan 2025, prices found for a 1-night stay for 2 adults at Rixos Bab Al Bahr - All Inclusive on 26 Jan 2025 start from NZ$493.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rixos Bab Al Bahr - All Inclusive?

Yep, Rixos Bab Al Bahr - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Rixos Bab Al Bahr - All Inclusive?

The closest beach to Rixos Bab Al Bahr - All Inclusive is Umm Al Quwain- Beach (25.4 km).

Is there a spa on site at Rixos Bab Al Bahr - All Inclusive?

Yep, Rixos Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Rixos Bab Al Bahr - All Inclusive have a pool?

Rixos Bab Al Bahr - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Rixos Bab Al Bahr - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rixos Bab Al Bahr - All Inclusive?

Rixos Bab Al Bahr - All Inclusive features a private beach, 6 beach bars and 4 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

Is Rixos Bab Al Bahr - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Rixos Bab Al Bahr - All Inclusive is a hit with families.

Does Rixos Bab Al Bahr - All Inclusive serve breakfast?

Yeah, free full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Rixos Bab Al Bahr - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Rixos Bab Al Bahr - All Inclusive?

Relax with a coldie at the 6 beach bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Rixos Bab Al Bahr - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Rixos Bab Al Bahr - All Inclusive?

No, pets and service animals are not allowed.

Rixos Bab Al Bahr - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 434 reviews" "
Rating 8 - Good. 119 out of 434 reviews" "
Rating 6 - Okay. 69 out of 434 reviews" "
Rating 4 - Poor. 36 out of 434 reviews" "
Rating 2 - Terrible. 30 out of 434 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Okan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
Stay away from this hotel. Because it is not a hotel it is a refugee camp. They are accepting nearly double hosts above their capasity. Everywhere was crowded. There was lines in restaurants and bars mostly. Biggest issues were about swimming. Most of public pools are possibly visiting by less amount of people. It was full with human. Sea was terrible too. Especially afternoon its coluor is turning brown. We checked out one day earlier.
Stayed 3 nights in Oct 2024

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Mark Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff were really friendly and nothing too much trouble! Food was incredible especially the Asian restaurant. Rooms a bit dated compared to other hotels we’ve stayed in UAE but overall a great holiday and would return.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay BUT…
My stay was very good, the place is delightful, and most of the staff are very friendly and polite. I say most because the guy who checked me in (unfortunately, I don't remember his name) was rude and inattentive. I informed him that I had two separate reservations for two consecutive days and wanted to stay in the same room without needing to check in again. However, due to his lack of care on the second day, my room was blocked, and I had to go to reception to resolve this. Thankfully, I was perfectly assisted by another staff member (whose name I also don't remember) who quickly and very politely resolved my issue.   Another issue I find serious about the hotel is that despite using the term "ultra all-inclusive," the à la carte restaurants can only be used from the second day onwards, and I only found this out at the hotel reception. I checked the entire website and found no mention of this information.   There are also times when it's impossible to get any kind of complimentary free food because all the restaurants are closed, and there is no area where you can get any kind of snack.   The operating hours of the self-service restaurant do not match those stated on the website/check-in because half an hour before closing, there was hardly any food or utensils left for us to serve ourselves.   Overall, I enjoyed my stay and will definitely return to the hotel, but I believe that information regarding the use of the restaurants should be immediately included on the website.
Stayed 1 night in Jun 2024

6/10 Okay

Mansoor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not as Expected.
Overcrowded Hotel, hard to find tables in the Buffet Restaurant; Quality of Food below Average, Room Comfort is below Average as well.
Stayed 1 night in Jun 2024

2/10 Terrible

Rukhsar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Poor check in experience. Had to collect my bags myself. Never got dinner reservation. Broken bath door handle. Key card broken. Always was seated at the back for dinner. No accountability
Stayed 3 nights in Jun 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!!! Friendly very good service and courteous
Stayed 2 nights in Jun 2024

6/10 Okay

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Raffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
it was in general so good but there are some rooms are really very old and need to be refurbished , bit also there are some rooms which are recently refurbished and they are really nice and the stuff are very helpful and professional specially the main open buffets and the chef
Stayed 2 nights in Jun 2024

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful staff but poor food & drinks
I recently stayed at this property with my family and overall had a pleasant experience. The staff were incredibly friendly and accommodating, and the property was very clean. They also had great entertainment options for both kids and adults, which is a nice touch. However, I was a very disappointed with the food and drinks. While there was plenty of variety, we all found the taste of everything was very bland and the brands of drinks were of cheap quality. It would be great if they could improve the quality of their food and drinks to match the high standard of their staff and property. Overall, it was a good stay but the food and drinks could definitely use some improvement.
Next to restaurant
View from room to kids water slide pool
Restaurant fountain
Lobby
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Muhammad Asif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellency stay
Amazing stay with lotsa entertainment from infant, toddlers, pre teens, adults
Stayed 1 night in Dec 2023

10/10 Excellent

Klodian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Jul 2023

8/10 Good

Jabbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Amer

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had a bad experience at the check in and check out. The receptionist (Ismail) that checked me in was unprofessional and remarkably rude he had an attitude throughout the entire check in process and was not cooperative. It took hours for me to get my room. Moreover I booked a room with a pool/sea view and PAID extra for it. I was given a room with storage view where the pool would barely be seen from the corner of a small window. Overall, there was incompetence and uncooperativeness during the check in. During the check out, the receptionist were rude and unqualified. I called to get a late checkout to enjoy the beach for longer time, but the receptionist was rude about it and made a condition that I don’t enter the restaurant. They barely gave me an extra hour as a “late checkout” and tried to sound generous about it as if it’s not my right. The management was incompetent and all over the place, were not cooperative, and sounded condescending. This is not hospitality anymore. This isn’t how treatment should be in a five stars resort.
Stayed 2 nights in Oct 2023

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive! Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing. After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us. We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music. The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service. Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!
Stayed 2 nights in Sep 2023

10/10 Excellent

Raffi

Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Too much crowddy & unorganized
Stayed 2 nights in Jul 2023