10/10 Excellent
Jodi
24 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far above and beyond
Ariana was so incredibly nice, helpful, and accommodating! We arrived there at 11pm and discovered my hubby left his passport on the train. She immediately drove him to the train station and police department. The next morning we left very early to go to another city to get an emergency passport. She went so above and beyond to help us. She went to the port to see how late we could check in for our cruise and also found out for us if we could check in from the next city if we couldn’t be back in time.
She offered to pick us up at the train station and drive us immediately to the port if we could get back in time. She checked in with us throughout the day to see how things were progressing.
We were blown away at how far she went to help us, and this was immediately after we just met her when checking in to her BnB.
Her home is really nice and home like. It smells really nice too. I believe she was using an essential oil diffuser. The room and bathroom were very clean, comfortable and a good size. The bed was really comfortable too.
We can’t sing enough praises about her. I wish we could tell everyone traveling to Ravenna about her BnB and how she will go above and beyond for you.
Staying at Ariana’s BnB is not a transaction, you have a real friend there.
Jodi
Stayed 1 night in Oct 2024