6/10 Okay
Jean
Travelled with family
23 Aug 2024
Liked: Staff & service
Disliked: Amenities
I honestly thought from pictures and reviews we would have a better stay! I was not informed breakfast was at cost, until I saw my bill. The spa was nice but don’t advertise you have a pool and then when I arrive I find I have to book it and we only get to use it for an hour a day? That defeats the purpose of me booking for a pool to relax in after enjoying the day out. Instead we have to book and that makes a days harder for scheduling things to do. For dinner we were turned away because we didn’t make a reservation? And then the next night when we did the staff was busy and didn’t bring our check after we where done for 45 minutes :( I wanted to stay here because I know it’s a nicer chain however I feel like o would have been better off at a place less pricey and would have enjoyed it more.
Jean
Stayed 3 nights in Aug 2024