Aiden by Best Western South Reno

3.0 star property
Hotel with free parking, 3-minute walk to Meadowood Mall

Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Property preview
Bar (on property)
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
The current price is NZ$171
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Renovated in 2021
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Blackout curtains
Sofa bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(78 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Blackout curtains
Sofa bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Blackout curtains
Sofa bed
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

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About the area

Reno

At Aiden by Best Western South Reno you'll be within just a 5-minute stroll of Meadowood Mall and within 20 minutes of Reno-Sparks Convention Center. Highlights at this hotel include a restaurant and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 1496 square feet (139 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this 3-property class Reno hotel include Atlantis Casino and Grand Sierra Resort Casino.

What's nearby

  • Meadowood Mall - 2 min walk - 0.2 km
  • Nevada Health Facilities Edu - 11 min walk - 1.0 km
  • Bartley Ranch Park - 18 min walk - 1.5 km
  • Reno-Sparks Convention Center - 19 min walk - 1.6 km
  • Atlantis Casino - 2 min drive - 2.9 km

Getting around

  • Reno Station - 12 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪7-Eleven - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Jack in the Box - ‬10 min walk

About this property

Aiden by Best Western South Reno

Hotel with free parking, 3-minute walk to Meadowood Mall
Aiden by Best Western South Reno offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2021.

This 3-star Reno hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • 1496 sq ft of conference space
  • 139 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Is parking available at Aiden by Best Western South Reno?

Yep, Aiden by Best Western South Reno has a free self car park.

How much does it cost to stay at Aiden by Best Western South Reno?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Aiden by Best Western South Reno on 23 Dec 2025 start from NZ$170.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aiden by Best Western South Reno have a pool?

Yep, and guests love it! Aiden by Best Western South Reno has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is there a free airport shuttle available at Aiden by Best Western South Reno?

No, Aiden by Best Western South Reno does not offer an airport shuttle service.

Is there a bar or restaurant at Aiden by Best Western South Reno?

Yep, you can grab a meal at Aiden by Best Western South Reno's onsite restaurant.

What time are check-in & check-out at Aiden by Best Western South Reno?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Aiden by Best Western South Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1403 out of 2217 reviews
Rating 8 - Good. 513 out of 2217 reviews
Rating 6 - Okay. 171 out of 2217 reviews
Rating 4 - Poor. 54 out of 2217 reviews
Rating 2 - Terrible. 76 out of 2217 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if you’re traveling with a pet.
Stayed 1 night in Sep 2025

6/10 Okay

Lesley

Travelled with pets
Liked: Staff & service, property conditions & facilities
This is a Dog Hotel which is what I need, so I appreciate that! However, the room really needs a deep clean. The floor was gross-very dirty, and the chase in the room was full of stains
Stayed 2 nights in Sep 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not have any carpet. After taking a shower and then walking barefooted in the room, the bottoms of our feet were BLACK. Need to better with floor cleaning.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawntay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

Family of 5 - 2 adults and 3 children, 8, 6 & 2. We made it work, but definitely couldve used a pullout couch or a roll a way bed. We loved how this place was so open, clean and the renovations are top notch. Great price and lovely pool and 2 chicks breakfast was so delicious!
Stayed 1 night in Sep 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you can't even get on property until after 4pm! they have everything locked up with a fence around the whole property! this place is an apartment complex that they turn into a hotel! i got to the property at 12 noon and i couldn't find out how to get in so i called the number that they gave me and they told me that nobody is allowed on property until 4pm! i waited outside the property for over 2 hours sitting on the sidewalk looking like a homeless man while trying to get in and arguing with them that no where does it say that we can't get on property until after 4pm! someone was kind enough to open the gate for me so i could sit down in a chair while waiting i had to poop so bad and i was super thirsty because i had nothing to drink since i came directly from the airport but they didn't care at all! they told me to take a taxi to a store with my suitcases and go poop there and buy water! horrible customer service! they had workers there on property and they refused to even acknowledge me! once they found out that i was on property sitting outside on the chair waiting to check in they called me and told me to leave and don't come back until after 4pm or they would call the police for trespassing! I demanded and got a fulll refund and got a hotel at best western down the street and best western had great customer service and was able to let me use a bathroom in the lobby even though i wasn't checked in yet. the workers on the phone can't even speak English!
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected a good night.
Stayed 1 night in Sep 2025

6/10 Okay

Janie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Typical motel, comfortable enough but I did see a bug in my room. There was a smell. The bathroom was small and a little dirty. There was stuff on the shower wall.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Good service at late check in.. although a security guard sat on the couch staring at us. Didn’t like that the pool wasn’t heated in September, my kids were excited to swim. It looks like a coffee bar on the website, I didn’t see that.
Stayed 3 nights in Sep 2025

10/10 Excellent

mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, rooms were clean and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel that has been recently beautifully remodeled. The rooms are clean and very modern.
Stayed 1 night in Sep 2025

10/10 Excellent

Azatbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for almost a week. The area is nice, quiet, and convenient for relaxation. From the balcony, you can enjoy the fresh mountain air and a view of the mountains in the distance. The pool and their in-house restaurant are very pleasant. Such a pleasant area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. The property is clean and the location is convenient.
Stayed 5 nights in Sep 2025

2/10 Terrible

Alan

Liked: Staff & service
Disliked: Cleanliness
I liked the motel but I feel I should have received a refund for the last day as I could not sleep for three days
Stayed 4 nights in Sep 2025

8/10 Good

Elva

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place seemed very well maintained it was very close to Meadowood Mall, literally across the street, it had a wonderful breakfast restaurant attached to the front of hotel. My only problem was we booked it online and when we went to check in the woman at the desk said that we had requested a pet friendly room which we had not we were not traveling with a pet and she said well because you booked online that's the only thing we have available. (not sure what difference that made, if I called the hotel directly or booked online I believe in these days most people do book online now). The room was tidy and neat however there was sand all over the floor obviously the floor had not been swept and it was sprayed with an overwhelming odor of cleaning chemicals which is very hard for my elderly mother to breathe. It did however have a lovely outdoor area with a kidney-shaped pool and a fire pit that you could sit around we did not enjoy this because we were so tired and had a busy day the next day but I would definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

2/10 Terrible

Kimrey, Quincy

Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable, comfortable hotel near McCarren Airport in Reno.
Stayed 1 night in Sep 2025

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities
hole in door trim on bottom room 115
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we needed, shopping, restaurants, airport
Stayed 1 night in Sep 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very quiet. The beds were comfortable, the staff were friendly and helpful. The only thing i didnt like was the bathroom door had a squeek to it when you open and closed it, also the lights in the room were very dim. I had my senior mom with me and it was hard for her to read or see much because of the dim lights. Brighter bulbs would be nice.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justine

When I booked it said pet friendly. When I arrived after a 9 hour drive I was informed that it was dogs only. I had a bird in a cage. To her credit the woman at the front desk wrote down the names of four properties that supposedly accepted other animals. Only two would. Clarity on their website would be helpful.
Stayed 1 night in Sep 2025