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CARAMEL Grecotel Boutique Resort

5.0 star property
Beachfront hotel with calming spa services

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Photo gallery for CARAMEL Grecotel Boutique Resort

Outdoor pool, pool umbrellas, pool loungers
Villa, 2 Bedrooms, Private Pool (Caramel)
Family Suite Main House | Garden view
Minibar, in-room safe, desk, blackout curtains
Lobby
Reviews
9.8

Exceptional

Popular amenities

  • Pool
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast included
    Breakfast includedBreakfast included
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Adele, Adelianos Kampos, Rethymno, Crete Island, 27050
  • Popular LocationPlatanes Beach3 min walk
  • Popular LocationRethimno Kart11 min walk
  • Popular LocationRethymnon Venetian Port8 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)65 min drive

Room options

View all photos for Junior Suite (Caramel)

Junior Suite (Caramel)

Junior Suite (Caramel)

Highlights

Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Caramel Luxury Suite with Private Outdoor Hydro-Massage Bathtub

Minibar, in-room safe, desk, blackout curtains

Caramel Luxury Suite with Private Outdoor Hydro-Massage Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Hairdryer
Bathrobes
Minibar
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
2 bedrooms
Bathrobes
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Bungalow Suite Garden View

Luxury Bungalow Suite Garden View

Luxury Bungalow Suite Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Villa, 3 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Luxury Villa, 3 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
3 bedrooms
Bathrobes
  • 11 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite Main House

Family Suite Main House

Family Suite Main House

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Bungalow (Suite Open Plan)

Minibar, in-room safe, desk, blackout curtains

Bungalow (Suite Open Plan)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 3 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Villa, 3 Bedrooms

Highlights

Private pool
Air conditioning
Fridge
Plasma TV
3 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • 165 sq m
  • Sea view
  • Sleeps 7
  • 3 King Beds and 2 Single Beds

View all photos for Luxury Bungalow Suite with outdoor Hydro-massage Bathtub

Minibar, in-room safe, desk, blackout curtains

Luxury Bungalow Suite with outdoor Hydro-massage Bathtub

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

Highlights

Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Minibar
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 2 King Beds

View all photos for Maisonette 1st Row Sea view

Minibar, in-room safe, desk, blackout curtains

Maisonette 1st Row Sea view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Open Plan Private Garden)

Junior Suite (Open Plan Private Garden)

Junior Suite (Open Plan Private Garden)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Maisonette Garden View

Minibar, in-room safe, desk, blackout curtains

Maisonette Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

Highlights

Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
2 bedrooms
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Open Plan Bungalow Suite with outdoor Hydro-massage Bathtub

Minibar, in-room safe, desk, blackout curtains

Open Plan Bungalow Suite with outdoor Hydro-massage Bathtub

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Rethymno

A luxury stay in Rethymno awaits you at CARAMEL Grecotel Boutique Resort. Within a 5-minute stroll you'll find Platanes Beach and Rethimno Kart within a 15-minute walk. Highlights at this beachfront hotel include 2 restaurants, an outdoor swimming pool and free buffet breakfast. .A day of pampering can include massages, facials and mani/pedis. The restaurant, Main Restaurant, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. 538 square feet (50 square metres) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 5-property class Rethymno hotel, you'll find Rethymnon Venetian Port.

What's nearby

  • Platanes Beach - 3 min walk
  • Rethimno Kart - 11 min walk
  • Horse Park Rethymno - 3 min drive
  • Rethymnon Town Hall - 7 min drive
  • Rethymnon Venetian Port - 8 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 66 min drive

Restaurants

  • ‪Cafe Greco - ‬9 min walk
  • ‪Taverna Vergina - ‬2 min drive
  • ‪Upano - ‬2 min drive
  • ‪Pagona's Place - ‬2 min drive
  • ‪Kellari tavern - ‬2 min drive

About this property

CARAMEL Grecotel Boutique Resort

Beachfront hotel with calming spa services
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at CARAMEL Grecotel Boutique Resort such as a complimentary children's club, an outdoor pool and a fitness centre.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

  • 69 guestrooms or units
  • 2 dining venues
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
CARAMEL Grecotel Boutique Resort offers 69 air-conditioned accommodations with DVD players and minibars. Plasma televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Fresco a la Carte
  • Main Restaurant

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free children's club
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

Property Registration Number 1005743

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Caramel Grecotel Boutique Resort
Caramel Grecotel Boutique Resort Rethymnon
Caramel Grecotel Boutique Rethymnon
Grecotel Caramel
Adele Mare Rethymnon
Caramel Grecotel Boutique Resort Crete, Greece
Caramel Grecotel Boutique
Caramel Grecotel Rethymnon
Caramel Grecotel Rethymno
CARAMEL Grecotel Boutique Resort Hotel
CARAMEL Grecotel Boutique Resort Rethymno
CARAMEL Grecotel Boutique Resort Hotel Rethymno

Frequently asked questions

What is the cancellation policy at CARAMEL Grecotel Boutique Resort?

CARAMEL Grecotel Boutique Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CARAMEL Grecotel Boutique Resort?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at CARAMEL Grecotel Boutique Resort on 1 Jul 2024 start from NZ$805.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CARAMEL Grecotel Boutique Resort?

Yep, CARAMEL Grecotel Boutique Resort has a free self car park.

Are there any beaches close to CARAMEL Grecotel Boutique Resort?

Yep, CARAMEL Grecotel Boutique Resort is a short 3-minute walk from Platanes Beach. Fun beach activities include yoga and scuba diving.

Is there a spa on site at CARAMEL Grecotel Boutique Resort?

There's no onsite spa, but this property does offer services like facials.

Does CARAMEL Grecotel Boutique Resort have a pool?

CARAMEL Grecotel Boutique Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is CARAMEL Grecotel Boutique Resort family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and children's meals, it's no surprise that CARAMEL Grecotel Boutique Resort is a hit with families.

Does CARAMEL Grecotel Boutique Resort serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at CARAMEL Grecotel Boutique Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at CARAMEL Grecotel Boutique Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at CARAMEL Grecotel Boutique Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at CARAMEL Grecotel Boutique Resort?

No, pets are not allowed.

CARAMEL Grecotel Boutique Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 51 reviews" "
Rating 8 - Good. 8 out of 51 reviews" "
Rating 6 - Okay. 0 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

RISE, MELVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Stayed 8 nights in Oct 2023

10/10 Excellent

Nikunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon Aside from family facilities the restaurant served very good food, the pool and beach was great as well The service on the beach could do with a little improvement in terms of people serving
Stayed 7 nights in Aug 2023

10/10 Excellent

NANO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jeslyn MacClary, Walpole

Stayed 4 nights in Aug 2022

10/10 Excellent

Laurie

Stayed 4 nights in Jun 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was early April, the hotel was reasonably quiet. The whole area of the hotel and pool was very relaxing and super clean. Staff service in EVERY area of the hotel was first class: Front of house, Housekeeping, Dining, Pool and Bar areas, the young man who delivered drinks to the room and those who helped with luggage. It is obvious that careful attention is given to the recruitment and training of staff as, without exception, every member of staff was friendly and most attentive to whatever request we had.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big small property. Very quiet and relaxing Service amongst the best I have enjoyed
Stayed 3 nights in Aug 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, a few minor tweaks from perfect
Beautiful hotel, amazing food, and staff very friendly. The local area isn’t quite as lovely and so the hotel could perhaps benefit from hosting a little more entertainment/activities. Would also be nice if boards could be purchased rather than just bed and breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff are excellent, very warm welcoming and helpful. Those on reception, by beach, at restaurants, entertainers and the cleaners were great, exceptional service. Rooms are nice, very comfortable clean and beautifully designed (but shower screens could be longer). Breakfast is tasty and varied. Mountain tea and Cretan food were lovely. Beach is ok, but very rocky. Beach by rethymnon town is better. Can see snow capped mountains from beach. Hotel is nice for families. Hotel was full of lots of well-heeled families with children. Area around hotel is quiet. Mythos restaurant near hotel is nice, great dakos and nice decor, full of flowers. Bus to town stops right outside hotel. Some wonderful restaurants in the old town with great food and service and gorgeous decor. Rethymnon itself is well worth a visit; full of character, it’s charming, arty, friendly and relaxed. Nice boutiques and shops too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful salt water pool, easy access to beautiful beach. Staff is friendly and helpful. Room was spacious and very nice, though no bathtub and despite thick curtains light still got in the room in the mornings to wake us up. Good food though very overpriced. Restaurants that are walking distance are ok, did not find anything really good.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent BoutiqueHotel
We booked this hotel 8 days before travel, visiting for 14 nights in mid May 2018. It was the only hotel in the area that was 5 star with a 5 star review rating, and it certainly lived up to expectations. We cannot thank the staff enough for their attention to detail. We had a lovely room with large enclosed patio, complete with loungers, brolly and chairs, sea view and room was fully serviced twice a day. The restaurant was excellent, although we only ate their 4 times in the evening, breakfast was fantastic something for everyone. It was a 1 mile walk to the start of the main commercial area, with dozens of shops and restaurants, all food very good and reasonable. Rethymnon itself worth a visit and again excellent restaurants and shopping 5 miles away. One final thing, the hotel wifi is full strength and fast throughout the entire resort including beach and pool. We will definitely return, one of our most relaxing holidays in a long time.
Stayed 14 nights in May 2018

10/10 Excellent

jwe, bridgend, s wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A SECRET HIDEAWAY
Lovely hotel to relax and enjoy the hospitality of the Greeks.Superb staff gorgeous grounds. We shall return. Keep up the good work
Stayed 7 nights in Apr 2018

10/10 Excellent

chris and mandy, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious break, great staff
Well deserved break for hardworking parents/grandparents. We always enjoy time alone but this was the best yet although the dearest! Oh well, you certainly get what you pay for here with close attention to detail and the personal touch. Good security too. Always loved the Greek people, naturally kind and gentle folk. Not too big so you feel really valued and looked after. Would have liked a sea view and bigger balcony but no availability. We will most likely return but haven't seen enough of the world yet!
Stayed 11 nights in Sep 2017

10/10 Excellent

daniel soller, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience with my family of five
Food, service, kids club and much more was excellent. Great vacation for all!
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel
it was a good vacation. Hotel is very nice. Service is amazing. Rooms are small, bur very nice. Local area is bad. It's good option for 3-5 days. No more, because it's difficult to find where to go.
Stayed 8 nights in Jun 2017

8/10 Good

Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great,if pricey, boutique

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Travelled with our 11 week old baby. Needed a break!! Was absolutely fantastic, particularly due to staff.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant holiday at Caramel - thank you!
Our stay at the Caramel was excellent and I recommend booking to anyone unsure. I've see criticism of the hotel's location, but anything you'd need is available within a couple of minute's walk. Caramel isn't in the main town of Rethymnon, and to get there you need to get a bus which takes around 10 minutes or enjoy the pleasant 90 minute walk. Rethymnon is where all the night life is with a great range of restaurants, bars, dock side eateries and everything you'd associate with that. Whilst Caramel is a distance from Rethymnon, it has small markets and a decent choice of restaurants and bars directly outside the door. I don't think location's a problem, unless you're very keen to be in the middle of all the action. The customer service at Caramel exceeded all of our expectations. Upon check in we were greeted with snacks, a local refreshment drink in a cocktail glass and cool towels. The staff make sure that you're treated to a very high standard at all times. Examples of this are too numerous to mention, but some highlights included, staff setting up new table outside for us at breakfast when the area was full, the daily provision of a different flavour of liquor in our room each night, fresh fruit and water provision at the beach and pool side... All in all, it's a brilliant place to stay. We loved it. Thank you!

10/10 Excellent

sally, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulouse Hotel with Excellent Staff
Fabulous, staff are outstanding. Hotel is beautiful and immaculate

10/10 Excellent

Seasoned travel, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate presentation and attentive staff
Fabulous hotel in terms of quality, service and cleanliness. Not the prettiest location but if you don't mind being in the hotel grounds or if you don't mind having a car for a few days to explore then it's great. Nothing is too much trouble for the staff, you really are treated well. Beautiful room and pool area. High quality hotel but as such prices for drinks etc are in line with standard of hotel...A bit pricey but supermarket opposite selling same cans of pop etc at less than a third of the price and nobody minds you bringing these back to the hotel. Manager is visible every day and makes every effort to remember people and make sure stay is perfect. Oggy the restaurant manager is great fun and so pleasant.

10/10 Excellent

Sally, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Excellent friendly service, in a luxury hotel designed as an island settlement. The pool is amazing.