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Mitsis Rodos Village Beach Hotel and Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mitsis Rodos Village Beach Hotel and Spa

2 outdoor pools, pool umbrellas, pool loungers
9 restaurants, breakfast, lunch served; local and international cuisine
Lobby sitting area
Beach bar
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • 24/7 front desk

Explore the area

Map
Kiotari, Rhodes, L, 85109
  • Galoúni Beach
    ‪4 min walk‬
  • Kiotari Beach
    ‪5 min walk‬
  • Kokkinogia Beach
    ‪5 min drive‬
  • Rhodes (RHO-Diagoras)
    ‪69 min drive‬

Room options

View all photos for Bungalow, Garden View

In-room safe, soundproofing, free WiFi, bed sheets

Bungalow, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Sea View

In-room safe, soundproofing, free WiFi, bed sheets

Family Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Bungalow, Sea View

View from room

Bungalow, Sea View

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Garden View

In-room safe, soundproofing, free WiFi, bed sheets

Family Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Duplex, Garden View (Maisonette)

In-room safe, soundproofing, free WiFi, bed sheets

Duplex, Garden View (Maisonette)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View

Superior Double Room, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
  • 34 sq m
  • Sleeps 5
  • 4 Large Single Beds

View all photos for Family Sharing Pool

Family Sharing Pool

Family Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Sleeps 5
  • 4 Single Beds

About the area

Rhodes

A luxury stay in Rhodes awaits you at Mitsis Rodos Village Beach Hotel and Spa. Within a short 5-minute stroll, you'll find Galoúni Beach and Kiotari Beach. Highlights at this all-inclusive hotel include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at My spa Unique experience can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Main Restaurant Lindos, serves local and international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Rhodes hotel include Memí Vrysiá Beach and Kardamis Beach.

What's nearby

  • Kiotari Beach - 5 min walk
  • Lardos Beach - 5 min drive
  • Asklipio Castle - 6 min drive
  • Pefkos Beach - 13 min drive
  • Lindos Beach - 16 min drive

Getting around

  • Rhodes (RHO-Diagoras) - 69 min drive

Restaurants

  • ‪Mourella - ‬3 min walk
  • ‪Mitsi S Rodos Maris Asia Restaurant - ‬3 min walk
  • ‪Restaurant Mitsis Rodos Maris - ‬4 min walk
  • ‪Bhodi Beach Bar - ‬6 min drive
  • ‪Wasabi - ‬2 min drive

About this property

Mitsis Rodos Village Beach Hotel and Spa

Stylish beach retreat with 2 outdoor pools
Mitsis Rodos Village Beach Hotel and Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the hotel's private beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Rodos Village Beach Hotel and Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Rhodes hotel.

  • 408 guestrooms or units
  • 3 levels
  • 7 buildings
  • 9 dining venues
  • 5 bars or lounges
  • Built in 1996
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Bar by the pool
Mitsis Rodos Village Beach Hotel and Spa offers 408 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Rhodes hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

My spa Unique experience has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Greek Restaurant
  • Italian Restaurant
  • Main Restaurant Lindos
  • Mexican Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Mitsis Rhodos Beach
Mitsis Rhodos Beach Hotel
Mitsis Rhodos Village
Mitsis Rhodos Village Beach
Mitsis Rhodos Village Beach Hotel
Mitsis Rhodos Village Beach Hotel Rhodes
Mitsis Rhodos Village Beach Rhodes
Mitsis Rhodos Village Hotel
Mitsis Village Hotel
Rhodos Village Beach Hotel
Mitsis Rhodos Village Kiotari
Hotel Mitsis Rhodos Village
Mitsis Rhodos Village Beach Hotel Kiotari, Rhodes
Mitsis Rhodos Village Beach Hotel All Inclusive Rhodes
Mitsis Rodos Village Beach Rhodes
Mitsis Rodos Village Beach
Mitsis Rodos Village Beach Hotel All Inclusive Rhodes
Mitsis Rodos Village Beach Hotel All Inclusive
Mitsis Rodos Village Beach All Inclusive Rhodes
Mitsis Rodos Village Beach All Inclusive
Mitsis Rhodos Village Beach Hotel All Inclusive
Mitsis Rodos Village
Mitsis Rodos Village Rhodes
Mitsis Rodos Village Beach Hotel and Spa Hotel

Frequently asked questions

What is the cancellation policy at Mitsis Rodos Village Beach Hotel and Spa?

Mitsis Rodos Village Beach Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mitsis Rodos Village Beach Hotel and Spa?

Yep, Mitsis Rodos Village Beach Hotel and Spa has a free self car park.

Are there any beaches close to Mitsis Rodos Village Beach Hotel and Spa?

Yep, Mitsis Rodos Village Beach Hotel and Spa is a short 5-minute walk from Kiotari Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Mitsis Rodos Village Beach Hotel and Spa?

Yep, My spa Unique experience is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Mitsis Rodos Village Beach Hotel and Spa have a pool?

Mitsis Rodos Village Beach Hotel and Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Mitsis Rodos Village Beach Hotel and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Rodos Village Beach Hotel and Spa?

Mitsis Rodos Village Beach Hotel and Spa features 2 outdoor pools, a full-service spa and 9 restaurants.

What makes Mitsis Rodos Village Beach Hotel and Spa a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Rodos Village Beach Hotel and Spa.

Does Mitsis Rodos Village Beach Hotel and Spa serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mitsis Rodos Village Beach Hotel and Spa?

No, Mitsis Rodos Village Beach Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Rodos Village Beach Hotel and Spa?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Rodos Village Beach Hotel and Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mitsis Rodos Village Beach Hotel and Spa?

No, pets are not allowed.

Mitsis Rodos Village Beach Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 246 reviews" "
Rating 8 - Good. 72 out of 246 reviews" "
Rating 6 - Okay. 30 out of 246 reviews" "
Rating 4 - Poor. 6 out of 246 reviews" "
Rating 2 - Terrible. 6 out of 246 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Disliked: Cleanliness
Definitely not 5*, unsafe lifeguards
Definitely not a 5*, they don't make it clear you can only visit each a la carte once if you're lucky enough to get space (there are only 4 open at dinner). Some brilliant staff - at the Italian, George at the Greek, zeta at the bar but also some awfully rude - Agela I think her name was at reception who was h friendly and told us we "should feel lucky" we got 2 ALC bookings.
Stayed 10 nights in Oct 2024

10/10 Excellent

Vanessa

Stayed 4 nights in Sep 2024

6/10 Okay

Abraham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all incusive for food: but when we arrived they said: you did not specify your choices in EXPEDIA. There is no such option
Stayed 5 nights in Sep 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. There was a slight smell outside our room and we could hear the a/c fans that were above us rattlinf. Outside of this it was brilliant. Glad to have gone outside of school holidays. Food was good, staff were lovely. The evening entertainment was good. Pool activities good too. Would recommend renting a car to get around.
Stayed 6 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 7 nights in Sep 2024

10/10 Excellent

Zoe

Stayed 7 nights in Sep 2024

6/10 Okay

Thanida, LONDON

Travelled with family
Disliked: Amenities
It’s not a 5* hotel, it’s noisy, they’re catering to the MASS - don’t book - the hotel has 400 rooms at the main hotel (Mitsis Rodos Village) and another 400 rooms to the sister hotel across the street. It’s massive amount of people in the buffet queuing areas, pools are extremely busy, even though there is 2/3 pools each hotel, there is no space to breathe. Loud music going all the time by the pool and hotel rooms so you can’t escape it. The restaurants referred to on the website, requires pre- booking, and they won’t give you a table more than 1 time per stay as it’s overbooked. They can only accommodate to 25 tables at most for each restaurant, for the size of the hotel, it’s way too immature and small. Bar drinks are average, at a 5* I expect well trained staff to make cocktails properly, but NOT here, they use cheap local alcohol and it’s staff making drinks… which means NO mojitos & NO margaritas with salt around the glass. Overall it’s doesn’t feel like a 5*. I go to Greece yearly, for the money I would recommend Eden Roch - way way better! Room are not well insulated. Can hear people walking & talking from outside and above floor. I wouldn’t go back. Very disappointed.
Stayed 14 nights in Aug 2024

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Excellent property
Stayed 7 nights in Aug 2024

6/10 Okay

Ashleigh

Liked: Amenities
Disliked: Staff & service
Good facilities including pools and many dining options. The room was lovely and the general facilities and setting are great. However - everything was slow and it felt like the staff were undertrained and understaffed, Sometimes rude. Cleanliness was sometimes an issue at the burger and souvlaki restaurants, and drinks not cleaned up regularly around pool. Waiter service at the pool would be good. The room air con was weak and one fan didn’t work and wasn’t fixed despite raising it
Stayed 3 nights in Aug 2024

8/10 Good

Or

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Noldii, haifa

Liked: Cleanliness
Excellent rooms Service, food and restaurants : can be much better
Stayed 7 nights in Aug 2024

4/10 Poor

Laura Valentina Davila

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The food was not very good and they always seem to serve the same food. I understand it is All-Inclusive but they need to improve. As we were in a group we were blocked from the A La Carte bookings and they simply said sorry we cannot book you. So that seems like a waste of money and I would not recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Charlotte

Stayed 7 nights in Jul 2024

10/10 Excellent

Fagun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home plus more…
Outstanding hotel, with a diverse range of food, activities, facilities with something for everyone. The staff were largely amazing and nothing was a problem, however waiting staff seemed to struggle at breakfast when it was peak time. Some looked quite harassed and unhappy and general cleanliness was impacted with food and milk spillages not being cleaned up as quickly or effectively as needed. It would be great if options such as decaf coffee and milk alternatives were readily available to ensure that staff were not pestered at a time when they were pushed to clear tables to minimise queues. The gym, yoga and aquacise classes were great. The a la cart options were delicious. An evening bar close to the Greek/italian restaurants would be great. Beach was close by and easily accessible. Rooms were of a high standard and well stocked with lotions and shampoos and minibar. Would have no hesitation in recommending Mitsis Rodas Village and particularly over the Maris in terms of space.
Stayed 10 nights in Jul 2024

10/10 Excellent

Lily Francesca

Stayed 7 nights in Jun 2024

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jun 2024

2/10 Terrible

Michelle, Godley

Travelled with partner
Disliked: Cleanliness, staff & service
Reviewed 3 days agovia mobile At 50 years old I have taken a lot of holidays and this is by far the worst. We have been here a week and our room has yet to have the floors mopped. They sweep but dont mop. Theres a giant cockroach under our sink dead thats been there the whole time we have been here The bathroom wall also has a splattered with dead mosquito. The extraction for steam is not working so you have to wait ages for the only mirror to demist if you need for make up etc. Food is cold and congealed and regularly we are sat at a dirty unprepared table. Waiting for drinks service at least 25 mins each time. Massively understaffed. Not enough sunbeds for the guests either. The hotel and rooms are beautiful however the service is shocking. The worst we ever experienced. Regular smells of sewerage too. If you need anything for example our safe keeps breaking we waited nearly 2 hours for assistance. The standard of drinks is very poor. Cocktails rubbish. No decaffe. Tiny glasses for your wine suitable size for a child. We have been bitten relentlessly both in the room and in the hotel grounds. Feral cats are allowed to roam the restaurant helping themselves to whatever they can find. Theres some ongoing work in the grounds but not too noisy. However the rooms are not soundproof and you hear everything around you especially other guests in the loud echo corridors. The reception smile and nod but are really not interested in your problems. This resort is massively understaffe
Stayed 9 nights in May 2024

6/10 Okay

Cory Preston

Travelled with family
Average. Some staff great, but most showed no regard for customer service, especially the front desk staff
Stayed 6 nights in May 2024

10/10 Excellent

Luke

Stayed 7 nights in May 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, helpful, and friendly. The quality of the facilities and food was perfect. Highly recommended.
Stayed 5 nights in Apr 2024

6/10 Okay

Darren Andrew

Stayed 12 nights in Aug 2023

6/10 Okay

Naor

Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Konstatinoe

Stayed 2 nights in Aug 2023

10/10 Excellent

Morgan Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the sea view bungalow we stayed in! it was modern and close to a pool as well as dinning and the beach!!! however, i didn't think the other rooms looked as up to date. I didn't see the inside but the outside looked a little ran down
Stayed 6 nights in May 2023

2/10 Terrible

Y O

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Worst experience ever for a 5 star hotel
Its my worst trip so far. The room allocated to me was fly infested and a bird nest right in front of our door with bird poop all over the front of our room and the birds flying over our heads as we entered and left the room which made me very uncomfortable. I also had over 20 flies on the ceiling of the room. I requested for a room swap but was told it was impossible. This i did at about 3pm on friday and then 11pm. The first time i was told there wasnt any availability until the next day. Whan we got to the room later in the evening, i was accused of coming to later to complain so my room will have to be sprayed at past midnight after waiting for over an hour. Ibwas also offered a sister hotel at past midnight. Nothing was done until i brought out my phone to record. I didn't get any audience until about 2am and didn't do to bed until about 4am when they offered me a room. Porter even mentioned that i will be moved again after 2 nights and i said no. This is unacceptable and made my experience really unpleasant and was unsettled for the first 2 days.
Stayed 4 nights in Apr 2023