Mitsis Rodos Village

5.0 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mitsis Rodos Village

2 outdoor pools, pool umbrellas, pool loungers
Family Sharing Pool
5 bars/lounges, poolside bar, beach bar
Superior Double Room, Sea View
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Kiotari, Rhodes, Rhodes, 851 09
  • Kiotari Beach
    3 min walk
  • Lardos Beach
    5 min drive
  • Gennadi Beach
    8 min drive
  • Rhodes (RHO-Diagoras)
    63 min drive

Room options

Bungalow, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Family Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Bungalow, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

Duplex, Garden View (Maisonette)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 4 Single Beds

Superior Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 5
  • 4 Large Single Beds

Family Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Sleeps 5
  • 4 Single Beds

About the area

Rhodes

A luxury stay in Rhodes awaits you at Mitsis Rodos Village. Within a 5-minute stroll you'll find Kiotari Beach and Galoúni Beach within a 15-minute walk. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at My spa Unique experience can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Main Restaurant Lindos, serves local and international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 5-property class Rhodes property include Lindos Beach and Pefkos Beach.

What's nearby

  • Kiotari Beach - 3 min walk
  • Lardos Beach - 5 min drive
  • Asklipio Castle - 6 min drive
  • Lindos Beach - 16 min drive
  • Pefkos Beach - 19 min drive

Getting around

  • Rhodes (RHO-Diagoras) - 63 min drive

Restaurants

  • ‪Mourella - ‬2 min walk
  • ‪Mitsi S Rodos Maris Asia Restaurant - ‬4 min walk
  • ‪Restaurant Mitsis Rodos Maris - ‬5 min walk
  • ‪Bhodi Beach Bar - ‬6 min drive
  • ‪Poolbar Lindos Princess - ‬8 min drive

About this property

Mitsis Rodos Village

Property with private beach and full-service spa
Mitsis Rodos Village is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the property's private beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Rodos Village, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 5-star Rhodes property is smoke free.

  • 408 guestrooms or units
  • 3 levels
  • 7 buildings
  • 9 dining venues
  • 5 bars or lounges
  • Built in 1996
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Bar by the pool
Mitsis Rodos Village offers 408 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Rhodes property provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

My spa Unique experience has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Greek Restaurant
  • Italian Restaurant
  • Main Restaurant Lindos
  • Mexican Restaurant

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 7 buildings
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Mitsis Rhodos Beach
Mitsis Rhodos Beach Hotel
Mitsis Rhodos Village
Mitsis Rhodos Village Beach
Mitsis Rhodos Village Beach Hotel
Mitsis Rhodos Village Beach Hotel Rhodes
Mitsis Rhodos Village Beach Rhodes
Mitsis Rhodos Village Hotel
Mitsis Village Hotel
Rhodos Village Beach Hotel
Mitsis Rhodos Village Kiotari
Hotel Mitsis Rhodos Village
Mitsis Rhodos Village Beach Hotel Kiotari, Rhodes
Mitsis Rhodos Village Beach Hotel All Inclusive Rhodes
Mitsis Rodos Village Beach Rhodes
Mitsis Rodos Village Beach
Mitsis Rodos Village Beach Hotel All Inclusive Rhodes
Mitsis Rodos Village Beach Hotel All Inclusive
Mitsis Rodos Village Beach All Inclusive Rhodes
Mitsis Rodos Village Beach All Inclusive
Mitsis Rhodos Village Beach Hotel All Inclusive
Mitsis Rodos Village Rhodes
Mitsis Rodos Village All-inclusive property
Mitsis Rodos Village All-inclusive property Rhodes
Mitsis Rodos Village Beach Hotel Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Mitsis Rodos Village?

Mitsis Rodos Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mitsis Rodos Village?

Yep, Mitsis Rodos Village has a free self car park.

Are there any beaches close to Mitsis Rodos Village?

Yep, Mitsis Rodos Village is a short 3-minute walk from Kiotari Beach. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Mitsis Rodos Village?

Yep, My spa Unique experience is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Mitsis Rodos Village have a pool?

Mitsis Rodos Village has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Mitsis Rodos Village have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mitsis Rodos Village?

Mitsis Rodos Village features 2 outdoor pools, a full-service spa and 9 restaurants.

What makes Mitsis Rodos Village a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mitsis Rodos Village.

Does Mitsis Rodos Village serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mitsis Rodos Village?

No, Mitsis Rodos Village does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsis Rodos Village?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mitsis Rodos Village?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mitsis Rodos Village?

No, pets are not allowed.

Mitsis Rodos Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 243 reviews" "
Rating 8 - Good. 71 out of 243 reviews" "
Rating 6 - Okay. 29 out of 243 reviews" "
Rating 4 - Poor. 6 out of 243 reviews" "
Rating 2 - Terrible. 6 out of 243 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura Valentina Davila

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The food was not very good and they always seem to serve the same food. I understand it is All-Inclusive but they need to improve. As we were in a group we were blocked from the A La Carte bookings and they simply said sorry we cannot book you. So that seems like a waste of money and I would not recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Charlotte

Stayed 7 nights in Jul 2024

10/10 Excellent

Fagun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home plus more…
Outstanding hotel, with a diverse range of food, activities, facilities with something for everyone. The staff were largely amazing and nothing was a problem, however waiting staff seemed to struggle at breakfast when it was peak time. Some looked quite harassed and unhappy and general cleanliness was impacted with food and milk spillages not being cleaned up as quickly or effectively as needed. It would be great if options such as decaf coffee and milk alternatives were readily available to ensure that staff were not pestered at a time when they were pushed to clear tables to minimise queues. The gym, yoga and aquacise classes were great. The a la cart options were delicious. An evening bar close to the Greek/italian restaurants would be great. Beach was close by and easily accessible. Rooms were of a high standard and well stocked with lotions and shampoos and minibar. Would have no hesitation in recommending Mitsis Rodas Village and particularly over the Maris in terms of space.
Stayed 10 nights in Jul 2024

10/10 Excellent

Lily Francesca

Stayed 7 nights in Jun 2024

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jun 2024

2/10 Terrible

Michelle, Godley

Travelled with partner
Disliked: Cleanliness, staff & service
Reviewed 3 days agovia mobile At 50 years old I have taken a lot of holidays and this is by far the worst. We have been here a week and our room has yet to have the floors mopped. They sweep but dont mop. Theres a giant cockroach under our sink dead thats been there the whole time we have been here The bathroom wall also has a splattered with dead mosquito. The extraction for steam is not working so you have to wait ages for the only mirror to demist if you need for make up etc. Food is cold and congealed and regularly we are sat at a dirty unprepared table. Waiting for drinks service at least 25 mins each time. Massively understaffed. Not enough sunbeds for the guests either. The hotel and rooms are beautiful however the service is shocking. The worst we ever experienced. Regular smells of sewerage too. If you need anything for example our safe keeps breaking we waited nearly 2 hours for assistance. The standard of drinks is very poor. Cocktails rubbish. No decaffe. Tiny glasses for your wine suitable size for a child. We have been bitten relentlessly both in the room and in the hotel grounds. Feral cats are allowed to roam the restaurant helping themselves to whatever they can find. Theres some ongoing work in the grounds but not too noisy. However the rooms are not soundproof and you hear everything around you especially other guests in the loud echo corridors. The reception smile and nod but are really not interested in your problems. This resort is massively understaffe
Stayed 9 nights in May 2024

6/10 Okay

Cory Preston

Travelled with family
Average. Some staff great, but most showed no regard for customer service, especially the front desk staff
Stayed 6 nights in May 2024

10/10 Excellent

Luke

Stayed 7 nights in May 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, helpful, and friendly. The quality of the facilities and food was perfect. Highly recommended.
Stayed 5 nights in Apr 2024

6/10 Okay

Darren Andrew

Stayed 12 nights in Aug 2023

6/10 Okay

Naor

Disliked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Konstatinoe

Stayed 2 nights in Aug 2023

10/10 Excellent

Morgan Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the sea view bungalow we stayed in! it was modern and close to a pool as well as dinning and the beach!!! however, i didn't think the other rooms looked as up to date. I didn't see the inside but the outside looked a little ran down
Stayed 6 nights in May 2023

2/10 Terrible

Y O

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Worst experience ever for a 5 star hotel
Its my worst trip so far. The room allocated to me was fly infested and a bird nest right in front of our door with bird poop all over the front of our room and the birds flying over our heads as we entered and left the room which made me very uncomfortable. I also had over 20 flies on the ceiling of the room. I requested for a room swap but was told it was impossible. This i did at about 3pm on friday and then 11pm. The first time i was told there wasnt any availability until the next day. Whan we got to the room later in the evening, i was accused of coming to later to complain so my room will have to be sprayed at past midnight after waiting for over an hour. Ibwas also offered a sister hotel at past midnight. Nothing was done until i brought out my phone to record. I didn't get any audience until about 2am and didn't do to bed until about 4am when they offered me a room. Porter even mentioned that i will be moved again after 2 nights and i said no. This is unacceptable and made my experience really unpleasant and was unsettled for the first 2 days.
Stayed 4 nights in Apr 2023

6/10 Okay

Jeevan Kumar

Liked: Amenities
Stayed 2 nights in Apr 2023

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel for solo travellers. I would definitely visit again but in early summer as the majority of the excursions, bars and boat trips were shut as it was approaching off season. This is definitely a 4* hotel (not 5* yet) I think the food in the main restaurant lets it down. Pro's: - Clean and tidy room and a lovely modern bathroom with daily house keeping. - Beachfront hotel with multiple pools, lounge area's and daytime/evening activities for all ages. - Excellent customer service from all staff *(Jeta, Andreas, Vasileios, Arland and Erion)* Cons: - Extremely difficult to get a booking at the A la Carte restaurants (I had to repeatedly speak to the restaurant management to get 1 on my final day). - 1 hour taxi ride/2 hour bus ride to the main Old town/Airport

8/10 Good

Nazz

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely hotel very clean and staff were friendly especially spiros
Stayed 4 nights in Oct 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

2/10 Terrible

Mehmet Ali, Islington

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Oh I have so much to say about this hotel it's literally unreal. Firstly I would like to start with the only positive which was most staff was really nice really friendly smiley and helpful few from the Crepe place was really annoying as they take order and forget about you and loads of people come and go and your still waiting then when it finally comes cause you get up and tell them they forget your knife and fork then they forget your drink I was very angry that day for the service they provided. There is also a young girl who smiles at you and as soon as she walks away gives a dirty look she saw me looking when she kept doing it. Next the rooms like its so bad that it was falling apart the sockets were coming off literally from the wall with our chargers. The toilet wouldn't flush there was ant infestation in the room everyday it was disgusting I found ant in the bed 3 times which made me itch all night. I called the front desk waited more then an hour no one showed then called again and told them i have been waitinf and not putting my son to sleep cause of them they came sprayed something which did not work. The hotek is not sound proof like I don't want to hear the couple upstairs having sex it was just disgusting and uncomfortable. The pool was all around the hotel which is a journey from one to the other which was not nice. It took us literally 10min to get to the main area everyday for food. Pools are small for the amount of people they have. The beach is not 2min
Stayed 7 nights in Sep 2022

10/10 Excellent

malka

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Katelyn

Stayed 5 nights in Aug 2022

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Not a 5 star hotel - 4 at best. Some areas were lovely - we had a nice, comfortable room etc. However, there are just not enough staff and those that are there are over worked (probably under paid) and not happy! That said, Entertainment staff worked very hard and were very friendly - the staff seemed to be trying their best but let down by senior management! It is a 20/30 minute queue for a drink at the bar in the evening. The A la carte restaurant are not fine dining but just the lunch time bars turned into areas to serve food prepared in the main kitchen. That said, Rhodes was lovely and location of the hotel is good.
Stayed 9 nights in Jul 2022

6/10 Okay

Rekha Ajay

Travelled with family
Disliked: Property conditions & facilities
A nice hotel but not 5 star by any means. Reception area is lovely but that is about all. Chlorine pool very noisy and dirty, salt pool has very very uncomfortable sun loungers and most are broken. You have to wake up at 6:30am to get a lounger for the day, not enough for the number of guests. Restaurants must be pre-booked before going otherwise you’ll be lucky enough to eat at an al-la carte. Some staff were lovely but the most we very moody and hardly smiled making it feel uncomfortable. We asked one how he was and his response was ‘I’m not good’. Towel drop is in the basement under reception so it’s far to go daily to change the towels especially if your room is at the top of the resort. Food was nice in the restaurants but the buffet was hit and miss. The que for drinks was always long and drinks were not 5 star, more like 2 or 3 star. Cheap cheap alcohol. Our room was clean but friends we met said they had ants in their room. Under the bed was very dusty and the cleaner didn’t make the bed properly everyday. Overall an ok hotel with nice views but it does not deserve 5 star. Wouldn’t go back.
Stayed 7 nights in Jul 2022

10/10 Excellent

snir

Stayed 4 nights in Jun 2022